Law enforcement agencies also have their own contact center for working with citizens of the Russian Federation. The phone is dialed by different segments of the population from different regions of the country, so the mode of operation is around the clock.

"Hot line" of the Ministry of Internal Affairs

The main purpose of the contact center of the Ministry of Internal Affairs is the prompt notification by citizens of law enforcement officers about ongoing criminal events.

Also, subscribers can report the facts of giving a bribe to an official or criminal fraud.

Also, in each region of the country there are "helplines" distributed by city. Thus, any citizen can promptly contact the Ministry of Internal Affairs.

All calls to local numbers are paid, the cost is charged depending on the tariff plan of the subscriber's telecom operator.

Alternative methods of communication

If the user cannot use the phone to communicate, there are other options. The official website of the Ministry provides detailed information on other methods.

The easiest way is to use the form on the website to send a request to the contact center of the Ministry of Internal Affairs. The visitor selects the "Reception of requests" item located on the right side of the page.

The screen will display a list of all available units of the Ministry of Internal Affairs, which can be contacted using the form on the portal. The client selects the option he needs and presses the "Continue" button.

The text of the instructions for considering applications from citizens of the Russian Federation will be presented on the next page. It is recommended that you familiarize yourself with it by activating the “I have read the information” button, and only after that click “Submit an appeal”.

Now the client can fill out the form electronically. In the first field, we indicate the data on the addressee: the position and full name of the employee of the Ministry of Internal Affairs to whom the request is sent.

The second field contains information about the applicant: an individual or a legal entity.

If a citizen has already applied on this issue, then there is a separate field in which the unit and date of application are indicated.

At the end of the client, a captcha awaits, which checks the user, and then click the "Send Request" button.

Alternatively, you can also use the mobile application.

The application is available on the following operating systems:

Using the program, the user can quickly contact the nearest law enforcement or district police department, get advice or general information, and also submit his application to any of the departments of the Ministry of Internal Affairs.