Smartphone users are sometimes faced with the need to set up call forwarding to a specific number. There are several options for when this might come in handy:

  • You change the phone number and for some time it needs to redirect calls from the old number to the new one;
  • You are outside the access area of ​​one operator, but communication is available to you through another;
  • You went on a business trip, took your corporate phone with you, but forgot yours at home;
  • You have lost your phone.

In each of these cases, you will stay in touch if you know how to set call forwarding on your phone. You can redirect incoming calls yourself, through the phone settings, or use the service provided by mobile operators.

By the way, if you want to know how to find a lost Android phone, you can read about it in our material.

Self-configuring call forwarding

The easiest way to forward calls to a specific mobile number is to use the settings on your phone. Consider step-by-step actions using the sixth version of Android as an example:

  • Go to the smartphone settings;
  • Click on the Phone icon;
  • In the upper right corner, click on the drop-down menu;
  • Go to contact settings;
  • Select SIM settings and your operator;
  • Click on "Call Forwarding".

In this menu, 4 items will be available to you. First of all, we turn on the forwarding function. Next, you need to specify the number to which calls will be redirected in three cases:

  • The number is busy;
  • No answer;
  • The number is not available.

Please note that the number to which you will direct calls is up-to-date and always has access to it.

Services of mobile operators

Now let's move on to how to put forwarding to a specific number through a mobile operator. Every cellular service provider has an incoming call forwarding service. The service is connected according to approximately the same template, however, the cost and additional conditions may vary.

If you don’t want to fiddle with phone settings, you can use the Call Forwarding service provided by Beeline, MTS, Megafon and Tele2 mobile operators. Connection of the service for all operators is built according to the same scheme. Only the cost of the service will differ.

To find out how to forward to a specific number through the technical support service, dial the number:

  • Beeline 8-495-974-88-88
  • MTS 8-800-250-0890

Also, for Beeline and MTS, the call forwarding service can be connected and configured in your account on the official website.

For example, consider how to set up redirection through Beeline's personal account:

  1. Go to the site http://my.beeline.ru/
  2. Find the forwarding service in the list of services or through the search
  3. Click on the "Connect" button

Here you can also fine-tune the operation of the service in case the number does not answer, is busy or unavailable.

All cellular operators of the "Big Four" use special USSD commands to connect and manage the call forwarding service.

  • Service connection: *110*031# call
  • Redirect all incoming: **21*phone number# call
  • If the number does not answer: **61*phone number**time#call. The time after which the call will be redirected must be specified in seconds, for example, 10, 20 or 30.
  • If the number is busy: **67*phone number# call.
  • If the number is not available: **62*phone number# call.

To disable the service, dial ##002# call. There are also several commands to disable certain features of the service:

  • Cancel forward all calls - ##21#
  • Cancel redirect missed calls - ##61#
  • Cancel call forwarding to a busy number - ##67#
  • Cancel forwarding to an unavailable number - ##62#

By the way, Tele2 also has an SMS forwarding service. True, it does not work in all regions of Russia. To activate the text message forwarding service, you need to dial the command *286*1*phone number in the format +7-XXX-XXX-XX-XX# and click on the call.

Using the call forwarding service for each operator will differ only in the cost of connection and use.

Beeline: free connection, no subscription fee, call transfer to Beeline number is free. If an incoming call is transferred to another operator's number, to a landline phone or to a roaming number, the payment is calculated according to the tariff.

MTS: free connection, subscription fee - 0 rubles. The cost of a forwarded call depends on the tariff plan.

Megaphone: there is no fee for connection and use. For transferring a call to mobile and landline numbers, the operator will charge 2.5 rubles per minute of conversation. Other calls are calculated according to the tariff.

Tele2: Free connection and use. Each redirected call is charged according to the tariff.

Whichever way you choose to connect call forwarding, the main thing is that you have a reliable and powerful mobile gadget in your hands. We recommend paying attention to the smartphones of the British company Fly.

Why Fly

Since 2003, Fly has been producing affordable and high-quality gadgets that meet all current user needs. Excellent image quality on the display, a powerful processor, a capacious battery, cameras with which you can take your best shots - all this the user will find in every smartphone from Fly.

Fly Cirrus 9 can rightfully be considered one of the best smartphones from the British brand over the past few months. In this model, Fly's engineers have embodied all the modern trends in mobile technology. The large 5.5-inch IPS HD screen displays natural and rich colors. The 1.25GHz quad-core processor can handle everything in no time, from launching an app to downloading and playing voluminous videos.

A capacious 2800 mAh battery is responsible for stable autonomous work throughout the day at various loads. You will not be left at the most inopportune moment with a discharged smartphone in your hands, even if you activate the LTE 4G module for several hours.

If you are interested in this model, you can purchase it without leaving the monitor using the Fly branded online store.

Now you know not only how to put call forwarding to a number, but also on which smartphone this can be done. Choose the most convenient way for you, and we can only wish you to always stay in touch.

If you find an error, please highlight a piece of text and click Ctrl+Enter.

Many have heard of call forwarding, but not everyone understands what it is and how it works. Divert is a special service that allows you to redirect incoming calls from one phone number to another. In this case, the call can be forwarded to both landline and mobile, and even to a foreign number. In order to understand what kind of redirection happens, to note the benefits of the service, which you undoubtedly need to know about, our specialists have prepared this article.

Forwarding Options

There are various call forwarding options, both from cellular operators and IP telephony providers. One of them is our company - whose capabilities allow you to organize call forwarding according to various schemes. Let's consider each of them in more detail.

Unconditional

Unconditional forwarding is the simplest service option. In this case, all incoming calls without exception will be transferred to one specific number. For example, an easy-to-remember number is indicated in ads or on the website, but all calls will be redirected to the manager's number.

Conditional

Conditional forwarding is the transfer of all incoming calls to a specific number, subject to certain conditions.

No response

This option allows you to redirect the call to the specified number if the subscriber does not answer the call. In this case, the maximum waiting time on the line can be set independently.

Phone is off

Calls are redirected to the specified number if it is impossible to establish a connection with the subscriber. Most often this happens at those moments when the subscriber's phone is out of network coverage or is turned off.

Line is busy

Forwarding to another number occurs only in cases where the line being called is busy. The call can be redirected to a reserve number, to any free number, or to the next in line.

"Increasingly"

If for some reason the subscriber cannot answer the call, the call is redirected after a predetermined period of time to the next number in turn. Thus, the call will be transferred to several phones at once.

Per group of rooms

In some cases, it is convenient to forward an incoming call not to one employee, but to a group of certain numbers at once. It turns out that the call will be received by the employee who picks up the phone the fastest, or the one who is currently free.

To a familiar manager

This feature allows you to re-transfer an incoming call to the manager with whom the client communicated the previous time. To do this, the settings set the time interval after which the call will be returned to the queue again if the subscriber did not answer the call. This will allow the client to be more disposed to himself, because he will not have to explain his question to a new operator every time.

Benefits of incoming call forwarding

Some advantages of using such a service for any kind of activity are obvious. It would not be superfluous to emphasize that 1ATS customers experienced much more benefits in practice.

Single company number

It is quite convenient, especially for advertising and commercial purposes, to use a single number in the company. It can be like an old number that is well recognized by customers, or a beautiful one that is easy to remember. In this case, all incoming calls will be received on it, and already within the corporate network will be distributed to available, free or "familiar" employees. You can set up conditional call forwarding so that if the phone is busy or does not answer within three rings, the incoming call is redirected further depending on the specified scenario.

Such a decision will be much more effective than the work of a secretary. Firstly, it will cost the company less, and secondly, the connection between the client and the employee will be much faster, since with the help of forwarding, the search for a free phone is automatic.

The probability of receiving all calls 99.9%

Call forwarding after hours, if the subscriber is busy, if the employee is absent from the workplace, on vacation or did not hear the call, can significantly reduce the loss of potential customers, thereby increasing sales growth and the company's profit. Also, don't forget reputation. If the client did not get through, then it is unlikely that he will have positive emotions about the company. For such cases, there is redirection to the employee's personal number or it is possible to leave a voice message that is sent to the company's e-mail and immediately becomes available for processing.

Receive calls anywhere in the world

If an employee is on a business trip or on vacation in another city or country, you can set up forwarding from his work or home phone to a mobile phone. Thus, he will always be in touch.

Effective internal communication

The call forwarding feature enables the company to effectively organize internal communication. Each employee is provided with a short number to which any phone number, including mobile or home, can be linked. Thus, colleagues do not need to look for the contacts of the employee if he is not there. They will always call him on a short number.

What is stable dialing

In modern business, communication with customers most often occurs through telephone communications. High conversion of visitors to calls on the company's website, effective advertising is all good, but without a stable dialing of customers it is impractical. That is why it is so important to connect the service with various call forwarding algorithms, the organization of which is easy to implement on the basis of a cloud-based PBX from the 1ATS provider.

Cellular operators provide their subscribers with the potential to use a useful incoming call forwarding service, which, probably due to low user awareness, is used infrequently. In fact, call forwarding has a number of undeniable advantages, especially for owners of several numbers. When the battery is low on one phone, it is possible to quickly set call forwarding to a phone with a sufficient level of charge and even to a landline number. And with the help of operator support, you can quickly redirect calls even from a switched off phone.

Our review covers the call forwarding service provided by MegaFon as widely as possible and aims to enlighten and clarify both the nature of the service and the mechanism for setting it up.

Call forwarding on MegaFon

The essence of the Megafon call forwarding service is to transfer an incoming call from number 1 to number 2, which can be performed both unconditionally and following certain conditions. The following types of redirection can be distinguished:

  1. Forwarding on busy - if number 1 is busy, automatic forwarding to number 2 is performed. This option is indispensable for business people: not a single client call will be lost. Instead of you, your partner can always answer the call.
  2. Forwarding on no answer - works only in situations when a working phone does not answer. The call is forwarded to the correct number. If the phone is turned off, then call forwarding will not be performed.
  3. Forwarding on unavailability - if your battery is dead or the call occurred while you were on the subway, the call of a client who cannot be lost will be forwarded to your colleague who is in the office with a charged phone.
  4. Forward Unconditional - All calls from phone 1, including when it is turned on and available to the network, are forwarded to phone 2.

The Megafon call forwarding service is available for installation on any number of a Russian operator, both mobile and landline. The exception is numbers starting with +7809 and +7803. It is not possible to forward already redirected calls, as well as to install the service on the number of a foreign operator. All forwarding numbers must be written in the international format (via +7).

It is possible to redirect calls to voice mail, for which you should register the number +79262000222 (Moscow region). If you live in another region, you can easily find the phone number to enable voice mail on the operator's website or by contacting the help desk. The Megaphone "Change dial tone" service does not work on calls forwarded to other numbers. Standard beeps are used.

When setting up the service, you do not need to pay either a subscription fee or a connection fee. Only the cost of a call to the number registered for forwarding is paid. Everything here is strictly individual and depends directly on the tariff you use. So, when forwarding to an MTS number, you will be charged for a call to MTS at the rates of your tariff.

Do not abuse call forwarding while abroad. The cost of unconditional call forwarding in roaming is the same as for calls in Russia, and in case of conditional call forwarding, double billing will be applied: both incoming and outgoing calls are charged.

Forwarding text messages on MegaFon

There is no possibility of forwarding SMS messages on MegaFon today. Some time ago there was an SMS+ service that allowed you to forward text messages, but it is no longer available.

How to connect MegaFon call forwarding?

The review quite fully highlights the advantages of the MegaFon call forwarding service, which may cause a natural desire among communication users to use it. There are the following ways to set call forwarding to your number:

  1. With the help of the operator's support service;
  2. By contacting the staff of any MegaFon communication salon;
  3. Having configured through phone parameters 4. Using USSD commands.

In the review, we will pay attention exclusively to the last two options. How to activate the service using methods No. 1 and No. 2 You can easily be prompted by friendly employees of the hotline.

So, method number 3 - use the settings of your phone. We find the call settings section in the menu, then the menu for setting call forwarding, where all possible options are indicated, you should choose the one that suits you, enter the number yourself, where incoming calls will be redirected. The phone will do the rest of the work itself and the cellular network will have access to the necessary settings.

USSD commands for connecting call forwarding Megafon

  • **67*phone_number# - call forwarding on busy;
  • **61*phone_number# - forwarding on no response (you can specify the response timeout, then the request will be like this:
  • **61*phone_number*time# - time can be specified from 5 to 30 seconds, step 5 seconds);
  • **62*phone_number# - call forwarding on unavailability;
  • **21*phone_number# - unconditional forwarding.

It seems interesting to be able to combine conditional forwarding types with each other (a new condition for each number), but when setting up an unconditional forwarding type, all other conditional types are automatically disabled. The ability to set up a second line does not depend on the tariff plan and is always available, which is extremely convenient and allows you to control incoming calls.

How to disable MegaFon call forwarding?

The methods for disabling the MegaFon call forwarding service are similar to the methods indicated in the previous paragraph. Let's denote USSD requests:

  • ##67# - cancellation of call forwarding on busy service; ##61# - refusal of call forwarding service due to no response;
  • ##62# - cancellation of call forwarding service due to unavailability;
  • ##21# - rejection of unconditional forwarding; ##002# - one-time rejection of redirection of any kind.

Additional commands

  • *#phone_number 67# - checking the setting of call forwarding on busy;
  • *#telephone_number 61# - checking the setting of call forwarding on no answer;
  • *#telephone_number 62# - checking the call forwarding on unavailability;
  • *#phone_number 21# - checking the setting of unconditional forwarding.

Answers to your requests will be entered on the mobile phone screen. Having seen them, you can easily disable those types of redirects that you no longer use or refuse the service entirely.

MTS forwarding allows you to direct all incoming calls to another number, but this will not affect the ability to make outgoing calls and SMS. This service is especially relevant for people who travel a lot and often, but at the same time want to stay in the access area. Similar services are provided by almost all mobile communication companies, so the MTS forwarding number can be tied to another operator. To use this service, you need to set it up, which also does not take much time. Calls will be paid in accordance with the selected tariff plan, no additional fee for using call forwarding will be charged.

Types of redirects in MTS

Since the cases in which you may need to forward the MTS to another number may be different, the company provides four different types of this option.

  1. The first one is especially suitable for corporate companies and clients, since the signal is forwarded to another number immediately after receiving a busy signal.
  2. Further, MTS call forwarding occurs if the number does not answer for a certain time. The call period is determined by the subscriber.
  3. The other party's machine is out of network coverage or turned off. In this case, all incoming calls will be redirected to another number.
  4. Unconditional forwarding transfers all incoming calls to the specified number.

It is very important that this feature allows you to redirect calls to absolutely any number, whether it is a landline or belongs to another mobile operator. Some problems may arise with calls from numbers that start with 8800.

Connecting and setting up call forwarding to MTS

This function is very popular, since it is quite simple to make forwarding to MTS. Like most of the features and options provided by this company, connection and configuration does not require special skills and training.

The easiest way is a personal account on the operator's website. There are detailed step-by-step instructions that will help the subscriber. It is also possible in your personal account and forwarding SMS MTS. In addition, the company offers to use the My MTS application, which also provides options for setting up and connecting various service packages and options, including MTS call forwarding.

There are also special network requests that will allow calls to be directed to a specified number.

To set up unconditional forwarding on the subscriber's number, in which all incoming calls will be redirected to another phone number, you need to dial from the device *21*phone number where calls will be sent#. To check the activity of the service, you need to dial a request from your phone *#21# , after which a message with information will be sent to the number. If the service is no longer needed, you should not call the operator, since you can also disable call forwarding to MTS using a special code - ##21#.

If call forwarding is required when the subscriber does not answer, you must dial *61*subscriber number#. To check the activity of the service and disable, respectively, requests are used *#61# and ##61# . To set the interval at which the service will be triggered, you need to specify the required time in the request code - *61*subscriber number*interval#. O can be from 5 to 30 seconds, but must be a multiple of five.

If the phone is turned off or offline

How to turn on call forwarding to MTS in case the phone is turned off or there is no network? There are mobile requests:

  • enable - *62*number#;
  • disable - ##62#;
  • check activity - *#62#.

If the phone is busy

In the event that the subscriber is busy, redirection from MTS to Megafon or any other operator is carried out using requests:

  • connection - *67*number#;
  • shutdown - ##67#;
  • service status check - *#67#.

It is important to keep in mind that all numbers indicated for forwarding must be written in the international format, that is, start with +7. If forwarding is carried out to a city number, it must also be indicated in the international format and the city code must be indicated.

Other ways to set up call forwarding for MTS

Forwarding from MTS to Beeline, Megafon, another operator or a landline phone number can be carried out in other ways.

To receive detailed instructions on how to activate and use the "Call forward to another number" service on your phone, you can send a USSD command *111*40# . You can also send SMS with text 1111 to a short number 2111 and also get the settings on the mobile device.

You can also always contact the operator or contact the MTS service center, where the specialist will tell you in detail about the connection and the conditions for using the service. However, the cost of connecting this function will be 30 rubles if the subscriber uses the contact center for this.

Other operators also provide similar services. To find out how call forwarding from Tele2 to MTS or from another operator works, you need to read the instructions on their website.

A business person always, under any circumstances, needs to be in touch. As a rule, the caller is completely indifferent to why, instead of a dialogue, he encountered short beeps. The conversation did not take place, but this call could be really important. In order not to miss a profitable client and get rid of such problems forever, it is enough to use such a simple and convenient service as conditional redirection. It can be seamlessly connected to both mobile and landline numbers.

What is call forwarding?

Forwarding is a process carried out entirely at the expense of the operator/provider equipment hardware. In other words, to perform forwarding from one number to another, you do not need to have two phones turned on. The card can lie both on the shelf and at the bottom of the river - it doesn't matter. There are several types of call forwarding, but there are only two main ones: unconditional and conditional. Forward unconditional works without any parameters, simply forwarding all incoming calls to the specified number.

The way conditional call forwarding works is somewhat different. As the name implies, it is activated, subject to certain conditions specified by the subscriber. There are three types of conditions under which an incoming call will be forwarded to the specified number:

  • Due to inaccessibility - the subscriber is in the subway, in the basement, in the forest, in the mountains, or in another place where the cellular connection "does not catch";
  • By employment - the subscriber is already talking to someone at the time of the call;
  • By no answer (you can set the time after which the call will be forwarded).

Call forwarding is the key to successful communication. Absolutely all people, from clients to business partners, value attention to themselves and their own time. Conditional call forwarding will help eliminate the tedious waiting and the need to repeatedly call back, and thus, will demonstrate the value of the callers. At the same time, they will not have thoughts, they say: “the call is redirected - what does it mean?”, Because the interlocutor will not even understand that the signal was redirected to another number.

Practical application of the service

The phone is discharged
Even the most prudent people sometimes face situations when there are only a few percent of the battery left, and an important call can come at any moment. Call forwarding will avoid contract failure or other unpleasant consequences. If the phone is discharged, overheated or out of order, the call will be automatically redirected to the backup number selected in advance. This could be an additional cell phone, an office number, or a colleague's number.

Call on the second line
If at the moment when an incoming call comes in, you are already talking on the second line, then the redirection to a trusted person will instantly occur. Conveniently enough, when calls relating to work issues can be prudently transferred to a deputy or authorized employee. Thus, it will no longer be necessary to interrupt the current conversation, and the parallel caller will quickly receive answers to his questions.

Out of network coverage
Even with countless cell towers, there are still "white spots" on the coverage map. If at the time of the call, the called subscriber is not available, the distant interlocutor will not even know about it. The caller will immediately be redirected to the one you trusted. Conditional forwarding is an opportunity to travel calmly, relax in a country cottage or go on business trips without worrying that someone's call will remain unanswered.

Can't answer
Sometimes there are situations when it is absolutely impossible to pick up the phone. Forwarding will also help in such circumstances - after a set period of time "no answer", the call will be redirected. This option is extremely relevant for people whose professional activities are associated with periodic public speaking.

Number change
By switching to another operator or using a new type of communication service, for example, IP-telephony after analog, you can not be afraid to lose contact with long-term partners. With call forwarding enabled, there is no doubt - all incoming calls will be transferred to a new phone number.

Almost all operators and providers pay due attention to the issue of conditional call forwarding, constantly improving the service, and offering more and more favorable conditions. This option is an excellent solution for entrepreneurs interested in developing their business. Always staying in touch is one of the basic principles of the business sphere.