Support centers are created by operators to provide the client with the most convenient assistance in case of communication problems. But center operators can solve almost any issue. Calls to them are made absolutely free and employees work around the clock.

Question: “How to call the MTS Russia operator?” may also arise in other cases, for example, when it is required detailed information about the tariff. A call to the operator is useful and, if necessary, connection of additional services or internet settings. After all, it is much faster to take advantage of the opportunity of MTS call the operator for free than to drive to the office for every action or look for commands on your own.

How to call an MTS operator for free

Usually clients there are no questions with how to call the MTS operator. You can find the support center number on all packages and documents attached to them. If for some reason SIM card paper were lost, then it is worth writing down how to call the MTS operator directly free of charge. For these purposes, the company has allocated a special number 0890 . Regardless of the region connection is the most convenient way to get through to the MTS operator.

Before the MTS operator answers, the phone number support center allows you to get acquainted with the menu, where you can find yourself lots of useful information. It is likely that it will be faster, since it will be possible to talk with the MTS operator only after a long wait.

Important! For MTS subscribers, a free call to the operator is available in any region of Russia. In addition, you can call a specialist even if the SIM card is blocked due to a low balance.

The most frequently asked questions are related to how to call quickly to the MTS operator, namely from mobile users. Them recommended to use single support number 0890 . Also call the MTS operator from mobile for free subscribers can use the phone 8-800-2508-250 . This number allows you to call the MTS operator for free from any home and mobile Russia.

Important! When you are in intranet roaming, it is better to use the number 0890 to communicate with the operator. This will help avoid billing errors.

Today, MTS services are very diverse. Among them are not only cellular, but also the Internet, and television and even banking. If the subscriber no possibility call from a mobile MTS, then he should dial the number 8800250-0890 .

When found outside Russia toll-free 800 series numbers will not be available. Nevertheless, a person may need to both call MTS and resolve urgent issues . In this case, federal MTS phones are available for communication with the operator +7-495-7660166 .

Important! Call by number+7-495-7660166 free only for MTS customers. In other cases, you will have to pay for the call according to the terms of the tariff plan.

Phones for communication with mobile operators of other operators

Short number available only to subscribers registered in the MTS network. The rest will have to for free communication dial the phone with the operator 8800250-0890 . This number is available from all cellular and landlines that are registered from Russian telecom operators , you will not be able to call him from other countries.

Center for processing client requests MTS

Service legal entities significantly different from the provision of services to private clients. They need to register their applications through a specialized service . Consider its main features:

• Activation or deactivation additional options, services and so on is performed on the basis of requests within 1 day .
• You can use the service only after submitting written statement to bind the organization's mail. It certified by a seal signed by the director of the company and on paper transferred to one of the nearest salons.
• Applications can be made through corporate email address or by fax +7-495-7660058 . At the same time, papers no longer need to be certified by the head of the organization.

MTS support for organizations

The company service center is ready at any time to help clients, legal entities. persons. Through it, you can following operations :

• Transferring money and options between accounts, as well as their union.
• Order and receive financial documentation, including a variety of reports in paper or electronic form.
• Ordering new numbers and services, as well as turning them off.
• Tariff changes and rooms, as well as setting and removing locks.

Legal Support persons by fixed numbers

Organizations also can around the clock contact support. They have access to information, including on fixed-line services. Support center operators will answer all questions for the services offered, tell you about long-distance communication services, help you connect or disconnect additional options, and also accept an application for a contract.

When using MTS communication services, subscribers often have certain questions - about the quality of communication, tariffs and services, coverage area, etc. The easiest way to get answers to questions and solve problems is to dial the hotline. At MTS, communication with the operator is carried out in several ways, which we will discuss in detail in our review.

Contact MTS operator

0890 or 8-800-250-08-90

If you have problems while using mobile communications, you can try to solve them yourself. Especially for this, the MTS operator is actively promoting self-service services to the masses. Here you can order details, activate or deactivate any services, set a melody, check the tariff plan and get acquainted with the latest receipts of funds (or lack of these receipts). Self-service in the MTS network is carried out through the "Personal Account" and a proprietary application- the latter allows you to get all the necessary information directly from your tablet or smartphone.

Despite all this, the help of a live consultant cannot be compared with any automated service - only the operator himself is best versed in some trifles. Here are the ways we can contact the MTS operator if the "Personal Account" and the application did not produce results:

• Through your mobile phone;
• Through another mobile or landline phone;
• Through the feedback form.

If any of this does not help, there is another way to get help - at the nearest service office, where you will have a chance to chat with the MTS operator's consultants live.

Despite the presence of a telephone help desk, operators often operate with templates - extracting extended information from them becomes a problem.

Communication with the MTS operator by phone

Let's see how to contact the MTS operator from a mobile. Recently, MTS is increasingly hiding contact details that used to flash everywhere - on the official website, on envelopes with SIM cards, as well as in promotional materials. Today the situation has changed, and in order for an unknowing person to be able to establish contact with an MTS consultant, he will have to find a contact phone number.

Please note that there are no contact numbers left on the main page of the site, and navigation through other departments is extremely confusing. Let's clear up this confusion - short number 0890 will help you quickly contact the MTS operator. The call is very simple:

• Call from your handset to the specified number;
• Wait for the autoinformer to answer;
• Select the section you are interested in (mobile communications, Internet, home Internet, financial services) by pressing the appropriate button;
• Listen to the autoinformer - he will tell you which button you need to press in order to get in touch with the MTS operator.

Previously, we could immediately after dialing press the "0" key and get in touch with the MTS operator. Today, access to consultants has been hidden in other sections.

Sometimes it begins to seem that the structure of the autoinformer changes almost every week. If something changes in it, you will only need to carefully listen to the prompts. By the way, at night, communication with MTS consultants may not be available - you will have to wait until the morning.

If you are not yet an MTS operator or you do not have your mobile phone in your hands, but you need to contact the operator, call the alternative number 8-800-250-08-90. This number allows you to contact the MTS operator by phone from the numbers of other operators (including city handsets). For those who are in roaming, international or national, there is a special number for quick communication with the operator +7-495-766-01-66.

While roaming, dial phone numbers in international format starting from +7. Otherwise, communication with the MTS operator (as well as with any other subscribers in the world) will be impossible.

Alternative contact method

Many subscribers are interested in how to contact the MTS operator directly. Unfortunately, there is no such technical possibility, so in any case you will have to wade through the wilds of the autoinformer. This is the only way to contact the MTS operator at 0890 or 8-800-250-08-90. Remember that there are simply no other numbers.

If you do not want to engage in tedious dialing, go to the official website in the section "Mobile communications - Support - Customer service - Feedback form" and make a request. Here you can get help on the functioning of cellular communications, home Internet, digital TV and landline telephony. Choose a suitable topic from the branched menu, provide all the necessary data:

• Phone number or contract in respect of which the request is made;
• Contact phone number;
• Surname, name and patronymic;

There are situations in which you urgently need to communicate with the MTS operator. MTS serves subscribers in such countries as Russia, Ukraine, Belarus and Uzbekistan.

Each client of the company wants to quickly receive the information they need. There are specific situations that require "live" communication with the MTS operator.

There are several options for how to call the MTS operator. Any subscriber, even while in roaming, will be able to receive consulting assistance from the company's employees.

It should not be forgotten that the company's consultants can answer any question regarding the services provided by the mobile operator. In addition, you can get information about your tariff, connected services, various promotions and special offers.

Subscribers of any served country can use a single free number 0890. In order to connect with an employee of the company, you must first use the voice menu. After connecting on the phone keypad, first you need to press the button 2, and then 0.

And then there will be a connection with a consultant who is free at that time. You can use other combinations in the menu by first pressing 5 and then 0 . There are several combinations, the main thing is that in the selected menu you end up pressing 0 on the keyboard.

How to call the mts operator from a landline number

Federal number 8 800 250 08 90 is available to private clients. It can be called both from a landline phone and from a mobile phone. In order to connect with a consultant employee, you must also use digital commands. Which are entered using the phone keypad.

You need to press the number 2, and then - 0. After that, the autoinformer should request an assessment of the services provided (press 0 or 1). Only after that it will be possible to wait for the answer of the MTS employee.

Corporate clients use the federal number 8 800 250 09 90 to communicate with the operator.

It is not necessary to listen to the entire conversation of the answering machine, it can be interrupted by pressing a button.

How to call an MTS operator from a mobile phone Roaming

If the subscriber is in roaming, then in order to communicate with the operator, it is enough to dial the number 8 495 766 01 66. The call is free, no matter where you are in the world.

When you are outside the Russian Federation, you need to remember that when dialing a phone number, you must use the international format, so you must indicate +7 at the beginning.

Other contact methods

If it was not possible to reach the operator, then you can use the site of the MTS operator. On the tab that opens, you can ask questions, which are designed in the form of feedback.

There is another option for contacting MTS employees. To do this, you need to visit the "Personal Account"

The easiest way to get information from MTS is to visit the company's office, only you need to have a passport with you, which will allow you to be identified as the owner of the SIM card.

The site also has a video that will help you understand the specifics of calls to a mobile operator consultant.

It is quite simple for MTS subscribers to call the operator, as there are several options. Also, in each country served, there are certain service numbers that will ultimately allow you to contact the operator.

This service is beneficial for customers, because absolutely free, wherever you are. MTS always takes care of its customers, providing them with high-quality services and consulting assistance.

Each subscriber sooner or later needs to contact his mobile operator. Most often - to obtain information on a particular issue. MTS network users have the possibility of round-the-clock and free calls to the technical support service.

Any subscriber of the company can contact the support service, regardless of the current tariff plan and the availability of additional services and options.

In what cases may you need a hotline with an MTS operator:

1. You want to activate or deactivate a specific service (except for Detailed Billing, Invoice Delivery, Additional Data/Fax Number).
2. Change the tariff plan while maintaining the current number.
3. Technical support when activating certain products.
4. Change of phone number.
5. Blocking the phone for a certain time (not available on all tariff plans).
6. Receipt of PIN and PUK codes.
7. Obtaining information about a specific service or service.
8. Advising on financial matters (methods and rules of payment).
9. Account breakdown.
10. Call order.
11. Operations with personal accounts.
12. Actions in case of theft or loss of the phone and much more.

Help Desk Hours of Operation

You can ask for help at any time convenient for you, the center works around the clock.

How to contact MTS support

Phone 0890

To contact a specialist, you need to wait for the autoinformer's voice greeting and then sequentially press the "1" and "0" or "2" and "0" keys. After a short musical pause, you will be connected to the operator.

If you want to get full information about the possibilities of the service, listen to the autoinformer to the end.

It is necessary to prepare passport data or a code word in advance. Specify which phone number you would like to receive information on. In addition, we recommend that you formulate a question in advance. To avoid misunderstandings, remember that the conversation with the operator is most likely recorded.

Service quality assessment

If you want to evaluate the work of a specialist, after talking with him, press "0", if not - "1". If you agreed to evaluate the conversation, you will receive a call from the number +7 800 250 0890 to conduct a survey in automatic mode. You only need to answer two questions:

1. Did you manage to solve the problem (if yes, then press "1", if not - "0").
2. Evaluate the work of a specialist on a five-point scale (type the appropriate numbers on a mobile device).

Phone 8 800 250 0890

You need to dial the free phone number 8 800 250 0890 to contact the MTS operator from your mobile device, then wait for a voice message and then press the "1" and "0" keys in sequence.

Phone +7 495 766 0166

If you are outside our country, you can contact a specialist absolutely free of charge at +7 495 766 0166.

Contacting the MTS office

To see where the nearest office is:

• go to the MTS website (http://www.mts.ru);
• indicate your region of residence;
• follow the link "MTS stores", which is located in the central part of the page.

The operator offers a wide range of available services:

• conclusion of a contract for the provision of communication services;
• termination of an agreement;
• operations with a SIM card (replacement, restoration, blocking/unblocking);
• issuance of PIN-, PUK-codes;
• getting another phone number;
• ordering an invoice or itemization;
• receiving a code word;
• consultations on various communication services;
• advice on financial matters (mobile account status, money transfers, payment by credit card);
• receiving an order from the MTS online store and much more.

MTS support services work around the clock, receiving calls from subscribers. Dialing here is carried out by three phone numbers - for network customers, for calls from numbers of other operators, for calls from international roaming. To call the MTS operator, use our instructions for quick dialing.

First you need to remember that it is impossible to contact the operator's specialists without an answering machine. There are no phones that allow you to call directly on the network. It is also impossible to order a callback - this functionality is not implemented. For everything else, there is a free short number 0890, which operates around the clock.

The MTS help desk number 0890 is multi-channel. Call center specialists handle dozens of simultaneously incoming calls. The waiting time for a consultant during peak hours is 10-15 minutes, sometimes longer. During free hours, a connection with a live operator is established in 1-2 minutes. The queue is formed automatically, it will not be possible to influence it. Calls to the MTS operator number 0890 are free of charge.

There is an opinion that priority in dialing is given to subscribers with the highest monthly fee. According to the same version, subscribers using tariffs without a monthly fee are transferred to the end of the queue.

How to call from any mobile or landline

To call MTS from another operator, you should dial a single number 8-800-250-0890. It is available both from cellular and landline phones - from mobile phones for free, from landlines too, as well as to any numbers in the 8800 standard. Dial the number, get through the voice menu, wait for a connection with a live consultant and ask him a question of interest.

There is a small life hack - if the MTS 0890 phone does not connect with specialists, call 8-800-250-0890 from another phone (Beeline, MegaFon, Tele2, Tinkoff). A similar scheme is used on Beeline - customers of this network dial the hotline from the numbers of other operators (as well as from city phones).

Number for corporate clients and legal entities

The help desk for individuals is not suitable for solving problems of corporate clients. A separate hotline has been created for them at 8-800-250-0990. She works with individual entrepreneurs and legal entities. Do not use this number if you are an individual - only corporate clients are advised here.

How to call an MTS operator in Crimea

Crimean subscribers of MTS are served by the hot line of the Krasnodar Territory. Call 0890, go through the voice menu, wait for a connection with a help desk specialist. From landlines, use the number 8-800-250-0890.

Call in roaming

To speak with an MTS specialist from international roaming, call +7-495-766-01-66. Dial the number in this format - without the eight and through "+7". The system will connect the subscriber with the consultant as quickly as possible. Calls from MTS numbers are made free of charge.

How to quickly get through to a "live" operator

The MTS 0890 telephone is the same for all subscribers who are individuals. And all callers have to wait their turn. You won’t be able to get past the voice menu - there are no workarounds and direct phones.

To connect with MTS specialists as quickly as possible, call in the late morning and afternoon hours or late in the evening. During peak hours (morning, lunch, evening) the hotline is busy, waiting time for an answer reaches 15-20 minutes. If the problem is urgent, go to the nearest service office.

Combinations for connecting with a "live" operator

All MTS subscribers can call the operator from their mobile by dialing the short number 08460 or 0890. Both phones work in Russia.

A call to tech support is free.

To contact the MTS operator:

• you should listen to the voice menu;
• according to prompts at the right time, first click on the number with the item “lost SIM card or an emergency has arisen” - this is the number 5, but it changes regularly and may be different, for example 4;
• Then press 0;
• after these manipulations, you will be switched to the direct number of the "live" operator of the MTS help desk.

Other ways to contact MTS technical support

Another way to contact MTS hotline specialists is to chat on the website or in your personal account. Log in and ask your question. The answer will go to your personal account or chat within a few minutes. You can also use the mobile app. The feedback form on the MTS website is closed.

It is not difficult to get through to MTS - use the numbers 0890 and 8-800-250-0890 for this and forget about calls without an answering machine. Please call at the above times to avoid long waiting times. And some tasks are most conveniently solved through your personal account - here you can get the details, change the tariff, disable paid options, and deal with subscriptions once and for all.