Helpful Hints

Calling emergency services from a mobile phone

Dial the emergency number from your mobile phone 112 .

This call is free, moreover, it can be made even if:

Lack of money in the account

SIM card blocked

No SIM card.

This number can be used to call the following emergency services:

fire protection

Emergency Response Service

Police

Disaster Medicine Services

Emergency

Gas network emergency service

Service "Antiterror"

Heating network services

Power grid services

Vodokanal

Public utilities service.

If necessary, this list can be expanded depending on the specific region by decision of the executive authorities.

Why "112"?

1. Since its launch, this system reduces response time by approximately 15 minutes operational services, which is a big plus, because an earlier response can save more lives and help more people.

2. In addition, this number is called from mobile phones, which allows the operator track caller location which is extremely important, especially in the event of an accident.

3. It is also worth noting that the dispatcher is capable of real-time monitor how quickly a particular service arrived at the right place and what kind of help was provided.

4. It will be interesting to note that this system Other services may be added, depending on the region. For example, a person may call the veterinary service if he is in an agricultural region.

Where does the number "112" function?

At the moment this number works in some regions of the Russian Federation. According to plans, the transition to emergency number 112 will be gradual. The full 112 will replace service call numbers 01, 02, 03 and 04 by 2017.

When you call, you will be answered by an operator or an answering machine and then you can select the service you need, after which the call will be transferred to the selected service.

Where else is the single number "112" used?

This emergency call service is available in some EU countries, including Iceland, Liechtenstein, Norway and Switzerland.

Emergency phone numbers


From a landline phone within the city, you can call the following emergency services:

101 (01) - Fire brigade and rescuers

102 (02) - Police

103 (03) - Ambulance

104 (04) - Gas network emergency service

The following emergency services can be called from a mobile phone:

* In case your mobile phone does not support 2-digit dialing, simply dial the service number and add a sign *

01* - Calling the fire brigade and rescuers

02* - Call the Police

03* - Call an ambulance

04* - Gas emergency call

Calling emergency services from certain mobile operators


Emergency services can be called from a specific mobile operator (MTS, MEGAFON, BEELINE, etc.). These numbers are valid for all regions of the Russian Federation.


010 - fire department and rescuers

020 - police

030 - Ambulance

040 - emergency gas service

MEGAPHONE

010 - fire department and rescuers

020 - police

030 - Ambulance

040 - emergency gas service

Beeline


001 - fire department and rescuers
002 - police
003 - Ambulance
004 - emergency gas service

Any fire has always been and remains a disaster that can be dealt with only in one case, if you act quickly and harmoniously. About the fact that when you see a fire it is necessary immediately call "01" from a landline phone or "101" or "112" - to call firefighters from any mobile or cell phone), everyone knows, however, succumbing to panic, many simply forget to do it. And this applies even more to situations where a completely unforeseen fire occurs in front of people.

Many people during the stressful situation associated with a fire forget their address, their phone number, and even their names. To prevent this from happening, all the basic information in case of a fire should not only be clearly visible, but also fixed next to the telephone. This is especially true for situations where small children or elderly people live in the house.

Remember that during a fire, any minute and even seconds are very significant, and therefore there should be no panic here. And as soon as you are in a safe place for yourself, you must immediately notify the fire department.

Call rules

When communicating with the dispatcher, the following should be reported:

  1. The address where the fire or fire occurred.
  2. Identify a burning object: residential building, warehouse or office space, gas station, etc.
  3. Clarify what exactly caught fire: roof, household appliance, gas equipment, etc.
  4. To say the necessary clarifying points, in particular, on which floor the fire occurred and what is the number of storeys of the entire building, the number of the entrance, how it will be more convenient for firefighters to drive up to the building, and others.
  5. Be sure to include your first and last name, as well as your phone number.

The dialogue should be carried out slowly, but clearly enough. Immediately after you have reported the address at which the fire occurred, he immediately leaves, and all additional information provided by you will be transmitted to the firefighters by radio.

After the conversation with the operator is over, you should leave the house and stay next to it until the arrival of the fire brigade, who will then need to show the easiest way to get to the burning object.

Fake call penalties

Any false call that extends to the work of specialized services, including the fire department, threatens the caller with serious trouble, according to the letter of the current legislation. Article 19.13 of the Code of Administrative Offenses, a bully will be brought to administrative responsibility without fail, with a fine of 1,000 to 1,500 rubles. And if at the same time a threat was made related to the mining of an object, then this is already a criminal offense, for which you can get up to 5 years, according to Article 87 of the Criminal Code.

Firefighters at the call site

For hooligans who imagine a fire and are under 16 years old, as well as "miners" who are under 14 years old, according to the current legislation, registration under the line of punishment of minors is provided. At the same time, parents are brought to administrative responsibility, with wording about improper upbringing and failure to fulfill their duties.

Moreover, if after a call from a hooligan a situation is created that requires huge resources to solve, people are exposed to severe stress, and the consequences of a real explosion or fire can cause significant damage, then another article of the Criminal Code is already in force, namely Art. 207.

And from this article you can get the following:

  • the imposition of a fine, up to 200 thousand rubles, or a fine, including the salary of a hooligan, earned by him for six months;
  • punishment in the form of correctional labor (1-3 years);
  • punishment in the form of arrest (3-6 months);
  • punishment in the form of imprisonment (up to 3 years).

The fire service is one of the emergency organizations whose phone number every citizen should know. From childhood, we are taught to learn the number so that in case of danger we will certainly remember it, without doubting that it is correct.

Sometimes there are changes to emergency phones that cause confusion. We know several variations of the firefighters phone - 01, 101, 010, 001, 112.

From this material, you will learn how to call firefighters with Beeline, and what other ways to do this are, even if the network does not catch or the SIM card is blocked. You will learn information about emergency numbers that you can use in the future to help yourself and those around you.

Short number for calling firefighters and rescuers on the Beeline operator

From a landline phone, when these devices were the only means of communication, firefighters were dialed as follows: 01. If you are still calling from your home phone, you can use 01. By typing it, you get to the information fire station in your locality, so you will not be switched.

When mobile phones became popular and cellular communication spread, it became possible to get through to emergency services from a mobile phone. But the shortest possible number for such a device consists of 3 digits.

Therefore, at first the fire service phone was 001 from Beeline, from other operators 010, but then it became inconvenient, because it confused people, after which a single number was created - 101.

Therefore, at the moment, the phone for calling the fire department from any numbers in Russia is 101. Remember it in order to be able to orient yourself in a difficult situation in time and help yourself, people, nature.

Emergency communication on the mobile operator Beeline

Since mobile operators have actively entered the life of a modern person with their communication services, it has become necessary to create an emergency service, on a call to which, any person could use the help of medical workers, policemen, firefighters, gas workers.

Article 52 of the Federal Law "On Communications" provided for such a possibility. Subsequently, a universal number 112 appeared, which is the same for any operator. By calling it, the subscriber will be switched to the desired service.

Due to the fact that each cellular company independently provides an emergency type of support service, the form of the call may differ. For example, you may hear an answering machine that will ask you to dial the number corresponding to your problem on the keyboard, or a specialist will pick up the phone, who, after listening to you, will connect you to the organization you need.

Calls to 112 are free, as well as to 101, but the emergency call service provides more opportunities:

  • works even if the network is not found;
  • without a SIM card;
  • with a blocked SIM;
  • with a negative or zero balance.

Therefore, even if you notice a fire while in the forest where there is no communication, be sure to call 112, after which you will be switched to 101 to report a forest fire.

All of us, as children, were forced to memorize emergency numbers so that in the event of an emergency we could immediately call an ambulance, fire, police or gas service. But times are changing, and today people use landline phones less and less, they have been replaced by the so-called mobile phones. And until now, most subscribers of mobile operators (MTS, Megafon, Beeline, Tele2) do not know how to call an ambulance from a mobile phone.

In this overview, you will find emergency phone numbers for cell phones that are relevant for 2019 in Russia. Here is their list:

  • 101 - Ministry of Emergency Situations or fire service;
  • 102 - police (former police);
  • 103 - ambulance;
  • 104 - emergency gas service.

These numbers are valid for both landline and mobile phones.

And in order to respond in time to certain situations, quickly find the necessary information and learn how to manage your number directly from the phone, we have prepared special reviews for subscribers of different operators. Here you will find an article in which are collected, for MTS subscribers there is a separate review with. A separate review highlights .

The GSM standard supports a single emergency telephone number, by calling which you can report your problem. You can call here for any issue related to an emergency situation: to call an ambulance, police, Ministry of Emergency Situations. This number is available not only in Russia, but also in European countries.

112 - rescue service phone, analogue of the 911 phone - operates in all regions of Russia.

By calling this number, you will be taken to the nearest branch of the Unified Duty Dispatch Service. That is, if you are in Moscow, then by dialing the number 112, you will get exactly to the Moscow branch, in Tyumen - to the Tyumen branch.

The EDDS operator will take your call and, having determined the nature of the problem, will send a request to the appropriate service. Emergency call 112 is the same for all mobile network operators, and a call to it is free of charge for you. You can make a call even if you have no money on your balance, your SIM card is blocked or it is not in your phone at all.

But do not forget that you should not call this number just like that, because people on the other end of the line solve the real problems of other citizens.

How to call an ambulance from a mobile phone

Often we do not remember how to call an ambulance from a mobile phone. And therefore, it is better to take care of obtaining this information in advance than to look for these treasured figures on the Internet at a critical moment. It is best to write down the ambulance number in the phone book so that it is always at your fingertips. Each operator provides its own short phone number for an emergency call to an ambulance and it is free for you. Therefore, we will give phone numbers for each of the operators:

  • Megafon - 103
  • MTS - 103
  • Beeline - 103
  • Tele2 - 103

As you can see, the numbers are based on the "03" number that we all know well. One is added to it, thanks to which numbers are easily dialed on any mobile phones (many handsets recognize two-digit numbers as commands, preventing dialing).

How to call the police from a mobile phone

If you find yourself in a situation in which you need immediate police assistance, then you can use the unified rescue service phone or call the short number that you see below in front of your operator. Calls to these numbers are free for you.

  • Megafon - 102
  • MTS - 102
  • Beeline - 102
  • Tele2 - 102

All numbers are based on the standard '02' landline number, so they are easy to remember.

How to call firefighters (MES) from a mobile phone

If, God forbid, you have a fire and you don’t know how to call firefighters from your mobile, then it’s best to use the single number 112. You can also call the number that is located below in front of your mobile operator. The call will be free.

  • Megafon - 101
  • MTS - 101
  • Beeline - 101
  • Tele2 - 101

To remember, add one to the standard number 01 - you get the number of firefighters for a cell phone.

How to call the emergency gas service from your mobile

If you find a gas leak in the apartment or elsewhere, then immediately call 112 and inform the dispatcher about it. Alternatively, you can call the gas service directly at the number below in front of your mobile network operator.

  • Megafon - 104
  • MTS - 104
  • Beeline - 104
  • Tele2 - 104

Just like all other emergency numbers, this one is based on the generally accepted number "04" to which the number "1" is substituted.

Why can't I dial 01, 02, 03, 04 from my mobile

The answer to this question is quite simple: it's because cell phones don't support calling two-digit numbers. You can only call at least three-digit numbers. Previously, an asterisk symbol was added to the numbers - for example, "*03". Today in Russia there is a single numbering, available from both fixed and mobile phones.

Calls to emergency numbers are free, they are available even with a zero and negative balance.

Each person is obliged to memorize the numbers of emergency services - ambulance, police and the Ministry of Emergencies. First of all, his life and the life of his loved ones may depend on this. Before, when there were no cell phones, everything was simple - everyone knew the numbers 03, 02, 01 from childhood. Now it will not work to get through to the Police from a mobile phone at number 02, no matter how hard you try. From a mobile phone, you can call at least three-digit numbers. And until recently, different mobile operators had these three-digit emergency numbers in their own special form. But fortunately, things are changing... Don't forget to write down the emergency numbers below, or better yet, memorize them!

Unified emergency telephone numbers

It is important to remember the numbers by which you can call emergency services from the SIM card of any mobile operator. They look like this:

  • Fire protection (Ministry of Emergency Situations, rescuers) - 101
  • Militia (police) - 102
  • Ambulance - 103
  • Gas service - 104
  • Reference - 109

Calls to emergency services are completely free and available not only with a zero balance, but even if the SIM card is blocked or it is not in the phone at all.

Calling the Police from a mobile through the 112 service


Save these numbers to your phone so that you have them at hand in an emergency. In addition to the above phones, there is a single emergency number 112. It allows you to quickly apply for the necessary help through the dispatcher to several services at once - this is the Russian analogue of the 911 service. In order to call the Police directly at this number, you must perform the following steps:
  • Dial 112 and wait to enter the voice menu.
  • Press the number "2" on the phone keypad.
  • Wait for the connection with the dispatcher of the Police Department.

Calling the Police from a mobile phone at 112 is completely free of charge even when the account balance is zero, when the phone is locked and if there is no SIM card in it. Also, this number can be called free of charge from any other phone - landline, payphone on the street, at the station or at the airport. As a rule, the connection time with the dispatcher depends on the network load and does not exceed a few minutes.

If this number did not help you, then you can call the Police from your mobile phone using other numbers listed below.

Phone numbers to call the Police

In the event that you cannot make a call to 112 or those listed in the table above, you can use alternative phones that still work. Each mobile operator used to set their own emergency numbers for their subscribers, so they are different. So, you can call the Police from your mobile using the following numbers:

  • For subscribers of MTS, Megafon, Rostelecom, Tele2 and Motiv operators - 020.
  • For subscribers of the Beeline operator, the telephone number of the Police is 002.

Using similar numbers, you can call the fire brigade, ambulance, gas service or information - instead of 2, dialing 1, 3, 4 or 9.