Free calls to city emergency services (from a mobile phone):

101 - Ministry of Emergency Situations and fire protection

102 - police

103 - emergency ambulance

104 - gas emergency service

112 - one of the emergency telephones used in the GSM standard

Call 112 available even when the phone keypad is locked or there is no SIM card!

IN EMERGENCIES, NATURAL DISASTERS, CATASTROPHES

Firemen and rescuers 01

MGPS (Moscow City Search and Rescue Service) (24/7) 917-2595, 917-2583

EMERCOM of Russia, operational duty officer (24/7) 926-3738

Rescue service (round the clock), all types of assistance 937-9911

Rescue service "Grand Vympel", city rescue service under the Ministry of Emergency Situations (24/7) 164-3332

Center "Leader" EMERCOM of Russia. Carrying out rescue operations of special risk. pager 926-3522 ab.840

Moscow Crisis Management Center, duty service (24/7) 995-9999

ASBON (branch of the Ministry of Emergency Situations), emergency opening of door locks of apartments, garages, cars, safes (round the clock) 799-8888

Moscow Air Transport Police Department 214-0805

Moscow Department of Police on Railway Transport 264-6834

Tsentrospas EMERCOM of the Russian Federation, search and rescue service in Moscow (24/7)
- Central Base 278-9596
- Base No. 2 426-8900, 426-5980
- Base in Zelenograd 531-2000, 531-6666

Department for civil defense and emergency situations of the administrative districts of Moscow (24/7):
- East JSC 267-4843
- Western JSC 149-2431
- Zelenograd AO 535-1601
- Northern JSC 450-8639
- North-Eastern JSC 281-5920
- Northwestern JSC 192-8095
- Central JSC 912-5807
- Southern JSC 319-7718
- South-Eastern JSC 350-3862, 175-3550
- Southwestern JSC 121-9200

IN CHEMICAL, RADIATION, ENVIRONMENTAL POLLUTION


Demercurization of premises and territories. NPP "Ecotrom" (on weekdays from 10-00 to 18-00) 110-0001
Office of Environmental Crimes Enforcement 254-7556
Sanitary and epidemiological station (operational duty officer, around the clock) 287-3141
Center "Leader" EMERCOM of Russia. Carrying out rescue operations of special risk. pager 926-3522 ab.840
Green Peace (Weekdays 10:00 am to 6:00 pm) 257-4116

IN THE FIRE


Firefighters and Rescuers 01
Main Directorate of the State Fire Service of the Ministry of Internal Affairs of the Russian Federation 217-2059
Department of the State Fire Service of the Main Department of Internal Affairs of Moscow 244-8233

IN ACCIDENT - PUBLIC SERVICES


Mosgaz 04
Mosgaz. Central city gas network dispatcher 917-4316, 917-4525
Mosgorsvet. Duty Dispatcher (street lighting) 928-8802

FOR CRIMES AND OFFENSES


Federal Security Service of the Russian Federation (FSB of Russia) 921-0762
Ministry of Taxes and Dues of the Russian Federation 913-0009
Department of traffic police of Moscow 923-3390, 923-4909
Ministry of Internal Affairs of the Russian Federation 237-8551
- Main Directorate for Combating Organized Crime of the Ministry of Internal Affairs of the Russian Federation 204-8815
- Main Directorate of Private Security of the Ministry of Internal Affairs of the Russian Federation 251-4051
- Main Directorate for ensuring the protection of public order of the Ministry of Internal Affairs of the Russian Federation 239-6428
- Main Department of Internal Affairs of the Moscow Region 222-4801

Territorial units of the Internal Affairs Directorate of the administrative districts of Moscow (duty units):


Department of Internal Affairs of the Central Autonomous District (B.Polyanka st., 7/10, building 2) 953-2967
Department of Internal Affairs of the North-Eastern Autonomous Okrug (Veshnih vody st., 10, building 3) 183-0101
Department of Internal Affairs of the Eastern Autonomous Okrug (5th Parkovaya st., 38/13) 965-1401
Department of Internal Affairs of the South-Eastern Autonomous Okrug (Sormovsky pr., 13, building 2) 919-1962
Department of Internal Affairs of the Southern Autonomous Okrug (Kashirskoye Shosse, 30) 324-8802
Department of Internal Affairs of the Western Autonomous Okrug (2nd Mosfilmovsky lane, 8) 147-4220
Department of Internal Affairs of the Northern Autonomous District (Admiral Makarov St., 23, building 1) 452-4945

EMERGENCY CARE AND HOSPITALIZATION


Scientific and Practical Center for Emergency Medical Care (24/7). Emergency call for accidents, explosions, emergencies 924-8138, 924-8110
Institute. Sklifosovsky, reception department (24/7) 280-9360, 280-4154, 929-1009
Hospitalization, transportation of women in labor and gynecological patients (24/7) 684-0026
Ambulance and emergency care, hospitalization (paid, around the clock). Medexpress 401-5470
City center for emergency psychological assistance (9-00 - 20-00) 924-6001

DEPARTMENTS OF 24-HOUR MEDICAL ASSISTANCE FOR CHILDREN AT HOME


Eastern administrative district
P-ki No. 5, 85 (Matrosskaya Tishina St., 14) 268-7002
P-ki No. 7, 14, 17, 21, 31, 66, 95, 137, 196 (Old Gai St., 3) 375-8374
P-ki No. 9, 20, 52, 83, 122, 175 (Pervomayskaya st., 10, building A) 367-0372
P-ki No. 16, 28, 29, 60, 65 (Open highway, 24) 167-6070

Western administrative district
P-ki No. 30, 199 (Poklonnaya st., 8, building 2) 249-1054
P-ki No. 47, 57, 67, 88, 119, 131 (Ramenki St., 21a) 931-8655
P-ki No. 50, 73, 128, 130 (Pivchenkova st., 10a) 144-7516
P-ki No. 51, 64, 89 (Artamonova St., 6) 449-3800
P-ki No. 124, 132, 144 (Novoorlovskaya st., 2, building 1) 733-5385

Northern administrative district
P-ki No. 15, 68, 77, 86 (Dubninskaya st., 40, building 3) 485-2192
P-ki No. 22, 37, 45, 87, 133 (Petrozavodskaya st., 26B) 451-3012
P-ki No. 76, 79, 193 (Deguninskaya st., 8a) 489-1594

North-Eastern Administrative District
P-ki No. 8, 11, 26, 75, 102, 125 (Kostromskaya st., 14) 901-1044
P-ki No. 9, 96, 99, 126, 126 branch (Kasatkina st., 7) 283-2601
P-ki No. 24, 44, 75, 110 (Yablochkova St., 33) 210-8922, 210-3097
P-ki No. 55, 113 (Staroalekseevskaya st., 18) 287-0688

Northwestern Administrative District
P-ki No. 4, 78, 94, 219 (Meshcheryakova st., 4, building 2) 491-7766
P-ki No. 6, 12, 33, 36, 74 (Generala Karbysheva blvd., 3) 199-5987
P-ki No. 58, 109 (Tvardovsky st., 5, building 4) 750-5354
P-ki No. 140, 141 (Mitinskaya st., 34,) 751-1505

Central administrative district
P-ki No. 13, 27, 139 (Antonova-Ovseenko st., 8) 256-0271
P-ki No. 18, 100, 104 (Sibirsky pr-d, 1) 270-9590
P-ki No. 34, 34 branch, 117 (B. Kozlovsky per., 9) 207-0933
P-ki No. 35, 38 (3rd Frunzenskaya St., 6) 242-1888
P-ki No. 32, 113 (Fadeeva st., 8) 250-4254

South-Eastern Administrative District
P-ki No. 61, 101, 115 (2nd Sinichkina St., 6) 361-1210
P-ki No. 12, 13, 49, 114, 135 (Fedora Poletaeva st., 22) 175-5595
P-ki No. 36, 48, 93, 106, 112, 136, 147 (Artyukhinoy st., 27, building 3) 178-1864
P-ki No. 53, 53 branch, 59, 146, 114 (Samarkand Boulevard, 17, building 2) 376-4138
P-ki No. 13, 49, 114, 142, 143 (Aviaconstructor Mil St., 5, building 1) 705-0342

Southwestern administrative district
P-ki No. 10, 41, 46, 63, 80, 81, 134, 205 (Ak. Pilyugina st., 26, building 5) 132-7906
P-ki No. 56, 62, 69, 72 (Vinokurova st., 14) 126-8673
P-ki No. 97, 103, 111, 203 (Golubinskaya st., 21, building 2) 421-2900

Southern administrative district
P-ki No. 1, 61, 101 (Kolomenskaya emb., 14, building 2) 115-2486
P-ki No. 2, 3, 70, 92, 98, 129, 208 (Dorozhnaya st., 26) 382-8210
P-ki № 12, 23, 66, 82, 91, 127, 210 (Kashirskoe shosse, 57, building 1) 344-8966
P-ki No. 23, 40, 82, 91, 116 (Timurovskaya st., 3) 327-0315
P-ki № 25, 108 (Leninsky pr-t, 16) 952-5245
P-ki No. 66, 107, 121 (Eletskaya st., 35, building 1) 399-5097

WHEN THE REPRESENTATIVES OF THE POWER STRUCTURES ARE UNLAWFUL ACTIONS


Reception FSB RF 924-3158
Prosecutor's Office of the Russian Federation 928-7061
Military Commissariat 924-7788

HELP PHONES


Emergency psychological help - trust service. Anonymously, free of charge (24/7). 205-0550
Center for psychological assistance to women "Yaroslavna". Free, anonymous (from Tuesday to Thursday from 10-00 to 18-00). Psychological support group for women with family problems. 282-8450
Center for assistance to victims of sexual violence "Sisters". Is free. Anonymous helpline, psychological assistance, legal and medical information (daily, except Saturday, Sunday from 10-00 to 20-00). 901-0201
Helpline for narcology of the Moscow Health Committee (from 10-00 to 18-00) 249-8646
Department of psychological assistance of the association of young people with disabilities. Anonymously. Free psychological consultations (on Tuesdays and Fridays from 12-00 to 18-00). 283-5901
Psychological-medical-social center "OZON" for children subjected to abuse and violence. Anonymously, free of charge (daily, except Saturday and Sunday from 9-00 to 17-00). 265-0118
Phone number for prevention of drug abuse among minors 201-7691

IN VIOLATION OF HUMAN RIGHTS


Protecting the rights of parents whose children died in the army in peacetime. Mother's Right Foundation 206-0581
Opposition to the use of the death penalty and torture. Society for the Right to Life and Civil Dignity 206-8589

Any fire has always been and remains a disaster that can be dealt with only in one case, if you act quickly and harmoniously. About the fact that when you see a fire it is necessary immediately call "01" from a landline phone or "101" or "112" - to call firefighters from any mobile or cell phone), everyone knows, however, succumbing to panic, many simply forget to do it. And this applies even more to situations where a completely unforeseen fire occurs in front of people.

Many people during the stressful situation associated with a fire forget their address, their phone number, and even their names. To prevent this from happening, all the basic information in case of a fire should not only be clearly visible, but also fixed next to the telephone. This is especially true for situations where small children or elderly people live in the house.

Remember that during a fire, any minute and even seconds are very significant, and therefore there should be no panic here. And as soon as you are in a safe place for yourself, you must immediately notify the fire department.

Call rules

When communicating with the dispatcher, the following should be reported:

  1. The address where the fire or fire occurred.
  2. Identify a burning object: residential building, warehouse or office space, gas station, etc.
  3. Clarify what exactly caught fire: roof, household appliance, gas equipment, etc.
  4. To say the necessary clarifying points, in particular, on which floor the fire occurred and what is the number of storeys of the entire building, the number of the entrance, how it will be more convenient for firefighters to drive up to the building, and others.
  5. Be sure to include your first and last name, as well as your phone number.

The dialogue should be carried out slowly, but clearly enough. Immediately after you have reported the address at which the fire occurred, he immediately leaves, and all additional information provided by you will be transmitted to the firefighters by radio.

After the conversation with the operator is over, you should leave the house and stay next to it until the arrival of the fire brigade, who will then need to show the easiest way to get to the burning object.

Fake call penalties

Any false call that extends to the work of specialized services, including the fire department, threatens the caller with serious trouble, according to the letter of the current legislation. Article 19.13 of the Code of Administrative Offenses, a bully will be brought to administrative responsibility without fail, with a fine of 1,000 to 1,500 rubles. And if at the same time a threat was made related to the mining of an object, then this is already a criminal offense, for which you can get up to 5 years, according to Article 87 of the Criminal Code.

Firefighters at the call site

For hooligans who imagine a fire and are under 16 years old, as well as "miners" who are under 14 years old, according to the current legislation, registration under the line of punishment of minors is provided. At the same time, parents are brought to administrative responsibility, with wording about improper upbringing and failure to fulfill their duties.

Moreover, if after a call from a hooligan a situation is created that requires huge resources to solve, people are exposed to severe stress, and the consequences of a real explosion or fire can cause significant damage, then another article of the Criminal Code is already in force, namely Art. 207.

And from this article you can get the following:

  • the imposition of a fine, up to 200 thousand rubles, or a fine, including the salary of a hooligan, earned by him for six months;
  • punishment in the form of correctional labor (1-3 years);
  • punishment in the form of arrest (3-6 months);
  • punishment in the form of imprisonment (up to 3 years).

In an emergency situation that happens outside the home, many people are usually lost - who to call? How to describe the place and landmarks? And what to say to doctors, firefighters, policemen? And if the situation is really dangerous to health, then you need to act immediately and without hesitation.

Let's start with common mistakes. For example, most mobile phones do not pass binary numbers when calling, and it is impossible to use the number familiar from childhood. What to do in this case and how to call firefighters by mobile phone?

For starters, don't panic. There are many other options to do this, and from strong excitement, you can not only forget all the known emergency numbers, but simply not hit the right buttons. In general, in this case, you can simply press the asterisk (*) sign after two digits.

So, a call to any emergency number is free - the lack of money on the balance sheet is not an obstacle to calling firefighters, doctors or the police on a mobile phone. In addition, each operator has its own priority emergency number. Namely:

Quick article navigation

MTS emergency numbers

  • 020 - Call the police;
  • 030 - Call an ambulance;
  • 040 - Call the emergency gas service.

Emergency numbers Megafon

  • 010 - Call the fire brigade and rescuers;
  • 020 - Call the police;
  • 030 - Call an ambulance;
  • 040 - Call the emergency gas service.

Beeline emergency numbers

  • 001 - Call the fire department and rescuers;
  • 002 - Call the police;
  • 003 - Call for an ambulance;
  • 004 - Call for emergency gas service.

Single emergency number

In addition, you can call firefighters or the gas emergency service (as well as doctors and policemen) by mobile phone using a single number (and this is the most convenient way) 112.

By the way, you can call him in any situation - the dispatcher himself will send a call request to the desired service, and for such a call, neither the absence of a SIM card, nor a blocked SIM card, nor a minus on the account is an obstacle.

So, no need to get lost and nervous - now you know several effective ways to call firefighters, ambulance, gas service or police on your mobile phone, even if the situation is really critical.

23.09.2018

Rescuers should be called immediately if any emergency occurs. However, not everyone knows how to call the Ministry of Emergency Situations, and whether state rescuers provide services to private individuals. The second question can be answered unequivocally: yes, it provides if necessary. Regarding exactly how to call the rescuers, it should be noted that the regional offices work with the unification of emergency calls. What does this mean in a practical sense? The fact that any citizen has the opportunity to call the Ministry of Emergency Situations by phone using a single number for this, regardless of its territorial location. If you are interested in how to call the Ministry of Emergency Situations from a cell phone, it should be noted that the easiest and fastest way to do this is by contacting the service dispatcher. It is also worth noting that a call to an emergency number can be made even with a negative balance on the phone, so in an emergency there is nothing easier than calling rescuers.

Step-by-step instructions on how to call the Ministry of Emergency Situations in Moscow

  • you can dial the long-familiar number 01 to connect with a single duty dispatch service. This method is useful if you have up-to-date information on how to call the Ministry of Emergency Situations from a landline phone. Contact the dispatcher and explain your situation. You will be redirected to the service that you need: fire, police, ambulance or emergency services.
  • if you need to call rescuers, and the services listed above are not relevant in your case, you can use the single telephone number of the Main Directorate of the Ministry of Emergency Situations. Each region has its own. You can find out the number using the help desk. There is also an emergency number, which is easy to find on the service website. To do this, you need to use the search bar and select your region number from the list that will drop out at the top right.
  • you should also know how to call the Ministry of Emergency Situations from a mobile phone, because this is the most efficient way to contact the service. Alas, due to the technical features of cellular communications, it is not possible to use two-digit numbers from a mobile phone. Therefore, if you dial the usual number 01, nothing will work. In order to make a call, you need to add one more zero to the number so that the call combination looks like this: 010.
  • You can contact the duty dispatcher of the rescue service using a mobile phone from any Russian region. To do this, dial 112. The operator does not charge a fee for a call to this number, and you can use this number even if there are no funds on your account. Moreover, you can call rescuers by dialing this number even if the SIM card is blocked or it is not in the phone. A call to this number has priority over any other calls, which means that you can reach the dispatcher as soon as possible.

In what cases are the Ministry of Emergency Situations called? When to call the rescuers?

On the portal of public services on the World Wide Web there is a page of the Ministry of Emergency Situations, where the services of rescuers are provided, which can save someone's life. There are also dispatchers of fire, children's and radiation safety, anti-corruption service operating around the clock. Visitors to the site have the opportunity to contact the online psychological emergency service. Having learned the ways to call rescuers, it remains to understand in which cases one should contact them. For example, is it necessary to call the Ministry of Emergency Situations if a thermometer breaks? Let's look at the list of reasons for contacting the rescue service. As a rule, most often the services of the Ministry of Emergency Situations are required if you need to open the door. However, if you just forgot your keys, it is better to use the services of special services. But if behind a closed door there is a small child or a person who urgently needs medical assistance, contact the rescuers. It is also worth calling them if there is a risk of ignition of a gas leak. Summing up, I must say: in any situation where there is a danger to human life, call the specialists of the Ministry of Emergency Situations.

Of course, when you have to resort to the services of specialists of a certain profile, the question invariably arises: how much will you have to pay? For example, how much does it cost to call rescuers? Answering this question, it should be said that everything depends on the situation. For example, it will be necessary to call the Ministry of Emergency Situations for a fee if there is no real threat to the life and health of people who have fallen into a difficult situation. For example, when rescuers are called to help an animal, remove an emergency tree, and so on. But if there is a real threat to a person's life, then most likely you will not have to pay rescuers for a call. After all, they are just doing their job. The Emergency Emergency Center offers professional lifeguard services around the clock. We respond to emergencies as quickly as possible and will be ready to help you, no matter what happens.

Known emergency phone numbers did not change in 2015. Their rules for dialing from modern devices are somewhat different from dialing from city devices. The difference is related to the choice of mobile operator. So that in emergency cases, users of modern gadgets can immediately dial the emergency numbers of Moscow and other cities of Russia, we will give the correct dialing from electronic devices connected to popular mobile operators.

How to call emergency services from a mobile phone

All emergency phones are dialed from any type of device (landline, mobile) FREE OF CHARGE. The correct set of two-digit and three-digit numbers will be:

  • 101 or 01 - rescuers, fire brigade
  • 102 or 02 - police
  • 103 or 03 - ambulance
  • 104 or 04 gas emergency service

Most of the latest generation gadgets will not make a call after dialing a two-digit number. In this case, emergency telephones can be dialed from a mobile device by adding the character "*" to the two-digit number: 01*, 02*, 03* and 04*.

Rules for dialing from a mobile device for emergency services

In emergency and unforeseen situations, you can dial the universal number of special services - 112. A call to the proposed number will also be FREE. There are difficult situationswhen the user does not know how to call the police from a mobile phone or other special services if he has:

  • There are not enough funds on the account;
  • The SIM card has been blocked by the operator;
  • There is no SIM card inserted in the device.

A set of universal numbers 112 in all three situations will provide dialing and calling for help. Remembering all the emergency numbers for elementary school students can be difficult, but one universal number is much easier.

How to call emergency services to users of a specific operator?


For most mobile operators in Russia, the dialing procedure and the rules for dialing an ambulance, the police and the emergency gas service are the same. However, not all. Therefore, if the user of an electronic device has difficulty in calling an ambulance from a mobile phone or other special services, it is necessary to check the correct dialing.

1. For U-Tel, MTS, TELE2 and Megafon subscribers.

  • 010 - Firefighters, rescuers
  • 020 - Police
  • 030 - Medical assistance
  • 040 - Gas Service

2. How to call firefighters and special services from a mobile phone to Beeline subscribers.

  • 001 - Firefighters, rescuers
  • 002 - Police
  • 003 - Medical assistance
  • 004 - Gas Service

3. Those who use Sky-Link and Motive.

  • 901 - Firefighters, rescuers
  • 902 - Police
  • 903 - Medical assistance
  • 904 - Gas service

It is appropriate to use all of the listed emergency numbers for a consumer corner or as a reminder at an enterprise, in an office. In the event of unforeseen situations during a panic, they will help you quickly and promptly call for help.

Helpful Hints

Calling emergency services from a mobile phone

Dial the emergency number from your mobile phone 112 .

This call is free, moreover, it can be made even if:

Lack of money in the account

SIM card blocked

No SIM card.

This number can be used to call the following emergency services:

fire protection

Emergency Response Service

Police

Disaster Medicine Services

Emergency

Gas network emergency service

Service "Antiterror"

Heating network services

Power grid services

Vodokanal

Public utilities service.

If necessary, this list can be expanded depending on the specific region by decision of the executive authorities.

Why "112"?

1. Since its launch, this system reduces response time by approximately 15 minutes operational services, which is a big plus, because an earlier response can save more lives and help more people.

2. In addition, this number is called from mobile phones, which allows the operator track caller location which is extremely important, especially in the event of an accident.

3. It is also worth noting that the dispatcher is capable of real-time monitor how quickly a particular service arrived at the right place and what kind of help was provided.

4. It will be interesting to note that this system Other services may be added, depending on the region. For example, a person may call the veterinary service if he is in an agricultural region.

Where does the number "112" function?

At the moment this number works in some regions of the Russian Federation. According to plans, the transition to emergency number 112 will be gradual. The full 112 will replace service call numbers 01, 02, 03 and 04 by 2017.

When you call, you will be answered by an operator or an answering machine and then you can select the service you need, after which the call will be transferred to the selected service.

Where else is the single number "112" used?

This emergency call service is available in some EU countries, including Iceland, Liechtenstein, Norway and Switzerland.

Emergency phone numbers


From a landline phone within the city, you can call the following emergency services:

101 (01) - Fire brigade and rescuers

102 (02) - Police

103 (03) - Ambulance

104 (04) - Gas network emergency service

The following emergency services can be called from a mobile phone:

* In case your mobile phone does not support 2-digit dialing, simply dial the service number and add a sign *

01* - Calling the fire brigade and rescuers

02* - Call the Police

03* - Call an ambulance

04* - Gas emergency call

Calling emergency services from certain mobile operators


Emergency services can be called from a specific mobile operator (MTS, MEGAFON, BEELINE, etc.). These numbers are valid for all regions of the Russian Federation.


010 - fire department and rescuers

020 - police

030 - Ambulance

040 - emergency gas service

MEGAPHONE

010 - fire department and rescuers

020 - police

030 - Ambulance

040 - emergency gas service

Beeline


001 - fire department and rescuers
002 - police
003 - Ambulance
004 - emergency gas service