Install optional products - DriverDoc (Solvusoft) | | | |
This page contains information about installing the latest DVD-ROM driver downloads using the DVD-ROM Driver Update Tool.
DVD-ROM drivers are tiny programs that enable your DVD-ROM hardware to communicate with your operating system software. Maintaining updated DVD-ROM software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt DVD-ROM drivers can cause system errors, crashes, or cause your computer or hardware to fail. What's more, installing the wrong DVD-ROM drivers can make these problems worse.
Advice: If you are unfamiliar with updating DVD-ROM device drivers manually, we highly recommend downloading the DVD-ROM Driver Utility. This tool will automatically download and update the correct DVD-ROM driver versions, protecting you from installing the wrong DVD-ROM drivers.
About the author: Jay Geater is President and CEO of Solvusoft Corporation, a global software company focused on innovative utility programs. He has been passionate about computers all his life and loves everything related to computers, software and new technologies.
Sometimes it happens that when you try to install the seventh version of the Windows operating system (and only this version) at a certain stage, instead of starting the installation, the system displays a message stating that it cannot find a driver for the optical drive. Windows 7 is a rather capricious OS in this regard. But the saddest thing is that the installation can be done from a regular flash drive, and the optical drive can be completely absent! Where is the logic? This issue requires a deeper and more careful study, so let's consider what can be done if the necessary driver for the optical drive is not found (we take Win 7 as a basis).
Previously, everyone complained about Vista: it looks absolutely raw and unfinished, but then, as it turned out, the turn of the “seven” also came, which was also not immune from various kinds of flaws that manifested, to the chagrin of many users, even at the installation stage. There are not so many solutions to this problem, but some of them can correct the situation. And first, let's figure out why such an error appears, and only then we will make a decision about how to deal with it.
The essence of the error "The required driver for the optical drive was not found" (Win 7)
Actually, it's not even about the installation distribution, although it sometimes plays an important role. The so-called Windows PE (Pre-installation Environment) is to blame here, which is responsible for starting the installation and is built into the system kernel.
And the appearance of a notification that the necessary driver for the drive was not found just indicates that there are problems with it. As a rule, it simply cannot recognize the USB drive, treating it as an optical drive (although there is no drive). But sometimes this can really apply specifically to optical drives (it will be clear why later). And far from always, such a situation can apply specifically to PE, since you can find quite a lot of completely different cases when this environment, by and large, has nothing to do with this problem.
Possible causes of the problem
As for the reasons for which a notification is issued that there is no driver for a laptop drive (of any type, because the USB port is also a drive) or a stationary PC, there can be quite a lot, but the following are usually distinguished among the most common:
- incorrect connection of the drive;
- using USB 3.0 without flash drive support;
- sudden removal of a disk or flash drive (or loss of contact in the port) during the installation process;
- installation of the system from a disk with custom firmware;
- incorrectly written ISO image;
- corrupted ISO image;
- damaged or low-quality media (disks with the noname attribute);
- clogging of the drive with dust;
- drive or port failure.
Based on the reasons given, we will look for a solution to fix the problem. All of them are quite simple and do not require any special knowledge.
Checking the drive connection
First, let's look at how to connect a drive, if we are talking specifically about an optical drive. Everyone knows that it needs to be inserted into a special compartment on a stationary terminal, laptop, or use an external connection. But installing a drive is not the most important thing. The main thing is the correct connection of loops to it.
Please note that the cables for the hard drive and the drive are the same, but it's all about the Master / Slave jumper. Remember: the hard drive is always connected only through the Master (of course, if there is only one hard drive in the system), and the drive is connected exclusively through the Slave. Along the way, pay attention to the interface used (IDE, SATA, etc.) and the position of the jumper.
How to connect a drive is understandable. But why, then, when you insert a disk into it, nothing happens? In theory, when the reading process begins, the LED indicator on the drive should blink, but the drive does not give any signs of life.
Device activation in BIOS
Here the problem may be that the device is simply not activated on the primary system, so the primary system is not available (an error related to the fact that the driver for the DVD drive is missing can also be issued in this case).
To check when restarting a computer or laptop, enter the BIOS settings, and then check in the equipment section whether the drive is visible. If so, you may have to enable it (select the Enabled value in the device line). After that, you can reboot and look at the result.
Optical Disc Reading Problems
But it often happens that the drive is recognized, active, but the disc is not readable. The system again gives a notification that the driver for the CD drive is missing.
In this case, the problem may be that dust has got on the optical lens in the drive itself or it has simply failed. But most often the problem is caused by low-quality media. In such a situation, you can simply try to burn the image to another disk and try to install from it.
On the other hand (and this is confirmed by a fairly large number of users and specialists), most often the message that the necessary driver for the drive was not found is received by all those who recorded the image in the UltraISO program. And this applies equally to optical discs and USB drives. Why this happens is not known for certain, but the fact remains.
Another type of problem, when the system reports that the required driver for the drive was not found, is a corrupted installer image. In this case, we are talking about the situation when it was downloaded from the Internet. Perhaps you should find another resource and download the image from there, and then write it to the desired media.
The same, by the way, applies to unofficial custom repacks. In theory, the system during the installation process installs the necessary drivers from its own database automatically, and in such firmware the necessary driver may not be available as such. The way out is to download the official distribution (if activation is required, you can always use the tiny KMSAuto Net utility, although this is illegal).
Finally, the reason for the appearance of a message that the necessary driver for the drive was not found may be a completely banal situation when it was produced at maximum speed. It is believed that the best option for writing is the minimum speed supported by both the drive and the optical media itself (it is best to use 2x if possible, 1x or at least 4x, but not higher).
Checking the functionality in the "Device Manager"
But, perhaps, the drive itself, for some reason, does not work. In such a situation, you can simply connect it to another computer with an already installed system and check its performance there. If the OS does not install the appropriate software, in the "Device Manager" (devmgmt.msc in the "Run" menu), the drive will be marked in yellow or marked as an unknown device. In this case, there is nothing left but to download the required driver.
Where can I find the driver for the drive?
This is where a lot of people start having problems. If the drive is detected in the system, but the driver is missing, you need to not only find it on the Internet, but contact the manufacturer's official resource. It’s not worth downloading it from anywhere, because it’s commonplace to catch a virus.
But there are so many drivers on the website of the manufacturer that even for one device or similar devices there can be dozens of them. To select exactly what you need, in the "Device Manager" you should use the properties section called through the RMB on the drive line, and go to the details tab, select the equipment ID in the drop-down menu on top and use the longest line containing DEV IDs for exact search and VEN. In principle, you can also refer to special sites that were created in order to find drivers using this data. After downloading, the driver, along with the image, will be written to a USB drive and installed from it, and if an error occurs, specify the path to the driver on a removable device.
from a USB stick
But even here the user is in trouble. A message about missing driver may appear even in this case.
First of all, try to simply remove the USB flash drive from the port and insert it back (you never know, maybe the contact disappears). If this does not help, use a different port. Finally, look at which port the drive is inserted into (Windows 7 does not support USB 3.0). The port itself is usually painted blue on the inside.
BIOS settings and options
If this option does not work, you must use the BIOS again. Here we are interested in several important settings.
First of all, the HDD mode must be switched to AHCI (without this, the installation of any system is simply impossible).
If the computer really has a USB 3.0 port, in the same place, in the settings, you need to disable it for a while. In addition, for USB, you must deactivate the XHCI mode, and set the USB emulation parameters to Auto.
After completing all the steps, of course, you need to save the changes made (usually F10 + Y or the OK button is used), then boot from removable media and install again, remembering to put the flash drive first for boot.
This technique, judging by the same reviews on various forums, works flawlessly. In the end, you can simply completely format the media and change the program to write the installation image. Is it a little...
Sometimes the above settings are completely inappropriate to perform. You just need to reset all the settings to the factory state and try to install again. Who knows, maybe this option will give the desired result. In any version or modification of the BIOS, you can find a line like Load Setup Defaults or something similar, use it and agree to change the settings.
As a last resort, if the BIOS settings do not work at all, and the message about the lack of a driver appears again and again, you can try the latest solution, which is to download and install a newer firmware for the primary I / O system. True, if on some systems the update point is already built into the shell itself, there will be no problems. But for all other modifications, the firmware will have to be downloaded and installed on your own, but you should be extremely careful, because with inappropriate firmware or even power outages during its update, the consequences can be catastrophic.
Problems with the disk drive in the installed system?
But, suppose the system is still installed from a USB device. It happens that users complain that the drive is not visible in the "Explorer", and immediately begin to panic. Don't, as this is normal. The fact is that some models of optical drives have such accompanying software that hides the drive in file managers until a disc is inserted into it.
If the drive is not visible even with a disc inserted, you should check its definition in the Device Manager. If it is not there either, you need to expand the list using the display of hidden devices for this. Perhaps the driver itself was installed incorrectly for it. To correct the situation, you will either have to update the driver (in the PCM menu or on the corresponding tab by pressing the button of the same name), or remove the driver or device completely, and after Windows reports that new hardware was found, but an error occurred during the driver installation (such also happens), install the appropriate software yourself, specifying as the source the same flash drive on which the driver was written in the previous stages. In the end, you can just copy it to your hard drive and choose the location there.
However, these are all standard situations that are corrected quite simply. But it may also be that the drive in the system is working properly, but for some reason the drive does not read disks. What to do in this situation? There may be several options: a damaged disk, a dusty or broken drive (albeit visible in the system). In the first case, it is enough to insert a normal media and look at the result. In the second, you can blow out the drive a little, so to speak, or remove dust and dirt from the main exit pocket. If none of this has an effect, the drive will have to be repaired or even replaced altogether. At the same time, you should not buy any specific models for which there may not be drivers in the database of the driver system, but give preference to common brands. The system will install, as it seems to it, the most suitable driver, but in fact the drive will not be able to work under its control.
Brief conclusions
So, here are all the situations that may be associated with errors indicating the lack of the necessary drivers for the drives. As you can already see, this problem does not apply only to DVD drives, because even if they are absent, it can appear when you try to install Windows 7 from USB media or even external HDDs, which are also classified by the system as drives.
It is believed that when there is no optical drive, the most effective solution is to set the above parameters in the BIOS, plus use only the 2.0 interface for USB, since the third modification in the "seven" is not supported.
If we are talking exclusively about optical drives, the most likely causes may be incorrect connections and problems with installation images or unofficial distributions, not to mention, of course, purely technical breakdowns.
Accordingly, when such problems are identified, one or more of the above solutions should be applied. At least one proposed method, but it will help.
A CD-ROM is an acronym for Compact Disc Read Only Memory and is a type of optical disc with the ability to store large amounts of data. The data stored can be audio, video, pictures and text depending on the type of disk used. A standard CD-ROM (usually called a CD) has the capability of storing approximately 300,000 standard pages of text which makes it especially suited to be used in computers as a form of information storage and transfer.
In order for the information to be read from a CD a CD-ROM player is needed. All CDs produced today have a standard size format so any type of CD can be loaded into a CD-ROM player including audio CDs because they are all based off the same technology.
In order for the CD-ROM to work with the computer's operating system the right CD-ROM drivers must be installed. The driver is a specific program that controls and monitors how the computer interacts with the CD-ROM player allowing the full capacity of the player to be realized. Most new computers now come with the CD-ROM already installed so the drivers for the player are already in the operating system so the player can be used right away. Usually the CD-ROM drivers are ”activated” on the operating system boot up of the computer so the end user will not even be aware of anything unless there is a problem trying to use the player.
If an external CD-ROM player is connected to a computer especially if the player has a different manufacturer from the computer the device drivers must be installed for the player to operate properly. For example, a CD-ROM player designed for Windows will most likely be incompatible on Macintosh computer because the CD-ROM drives need to be loaded in the autoexec.bat/config.sys. file which will not work in a MAC Operating System environment.
Most well programmed CD-ROM drivers are also able to adapt to future upgrade of the hardware and firmware of the computer as well as support for the upgrades of the operating system.
These are some Common CD-ROM Driver Problems
1) Incompatibility with the current operating system
2) Outdated driver files
3) Corrupted driver files
4) Drivers placed in the wrong location in the operating system
5) Two or more drivers cause conflicts because of busy or missing resources
6) The operating system has been infected or corrupted by a virus causing the driver files to be ineffective
7) The CD-ROM drivers are incompatible with the CD-ROM player
Need to update CD-ROM drivers? You can also troubleshoot or update CD-ROM manually. To automate the CD-ROM drivers update process you can download driver whiz. The software program is compatible with Windows 10, Windows 8, 8.1, Windows 7 and Windows XP & Vista. Download and update missing CD-ROM drivers for windows with driver whiz and fix all CD-ROM problems with ease.
Troubleshooting CD-ROM drivers
If the CD-ROM player is on and working but is not reading the disc that is inserted it is probably the driver that needs to be repaired. This can easily be checked by opening the system properties dialogue and using the device manager to find any conflicts.
There are four main ways to then repair any driver problems:
1) Reinstall the existing CD-ROM drivers
2) Update the existing CD-ROM drivers to a new version
3) Install an older version of the drivers
4) Update the computer operating system
Related PC Drivers
Option instead.
Once you have downloaded the new driver, next you must remove the current driver if it is installed. On a Windows PC, you do this by using a built-in utility called Device Manager. It allows you to see all of the devices attached to the PC, and the drivers associated with them.
How to Open Device Manager
In Windows 8.1 & Windows 10, right-click the Start menu and select Device Manager
In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager
In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager
In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager
In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button
How to Install drivers using Device Manager
The DVD driver should typically be located under a category called "DVD/CD-ROM Devices."
Locate the device that is having the issue and double-click on it to open the Properties dialog box.
Click the Driver tab.
Click the Uninstall button and follow the instructions.
To reinstall, you can either insert the disk you have from the manufacturer, or run the installer you have downloaded onto your computer and follow the instructions.
If you want to just update the driver instead of removing it, you can click the Update Driver button on the Properties window, and follow the instructions.
Option 2: Update drivers automatically
If you do not have the skill level or time to update your drivers manually, or are having difficulty finding the correct driver, you can do it automatically with the .
This utility is an intelligent program which will automatically recognize your computer operating system and device. Then, it will find the correct drivers for it. There is no need to know which specific operating system you have, and there is no risk of downloading and installing the wrong driver. Automatic driver updates eliminate mistakes when installing or updating drivers.
You can scan for driver updates automatically with the FREE version of the software, and complete all necessary driver updates with the premium version.
In Windows 10, some problems can often occur, for example, "Conductor" does not see CD / DVD-ROM. In this case, there are several solutions.
The causes of the problem may be a malfunction or failure of the CD / DVD drive drivers. It is also possible that the drive itself is physically out of order.
There are several causes and symptoms of the absence of a CD / DVD-ROM in "Explorer":
- Laser failure.
- If you hear grinding, fast, slowing revolutions when inserting discs, then it is possible that the lens is dirty or defective. If such a reaction is only on one disk, then the problem is in it.
- It is possible that the disc itself is damaged or not written correctly.
- The problem may be in the drivers or software for burning discs.
Method 1: Troubleshoot hardware and devices
First of all, it is worth diagnosing using the system utility.
- Call the context menu on the icon "Start" and select "Control Panel".
- In chapter "System and safety" select "Finding and fixing problems".
- AT "Equipment and Sound" find the item "Device Setup".
- In the new window click "Further".
- The troubleshooting process will begin.
- Once completed, if the system finds a problem, you can proceed to "Viewing parameter changes..." to customize the changes.
- Click again "Further".
- Troubleshooting and searching for additional ones will begin.
- Once completed, you can view additional information or exit the utility.
Method 2: DVD Drive (Icon) Repair
If the problem is a driver or software failure, then this utility will fix it in one click.
Method 3: "Command line"
This method is also effective for crashing drivers.
Method 4: Reinstalling drivers
If the previous methods did not help, then you should reinstall the drive drivers.
Do not panic if the CD / DVD drive suddenly stops showing, because when the problem is a driver or software failure, it can be fixed in a few clicks. If the cause is physical damage, then it is worth taking the device in for repair. If none of the methods helped, then you should return to the previous version of the OS or use a restore point in which all the equipment worked stably.