Posted Mon, 12/26/2011 - 19:41
Currently, a Megafon subscriber, as a result of the actions of a virus or otherwise, may lose the money put on his phone. If a mobile phone infected with a virus, debiting funds from the phone can occur without the knowledge of the owner. And also by deception, a person can unknowingly send SMS to short number, and then it turns out that the number is paid and the SMS message, respectively, can cost tens or hundreds of rubles. Operator cellular communication Megaphone to eliminate this problem, for its subscribers offers the service "STOP content" and "Prohibition of sending entertainment SMS". With these services, you can block voice calls, USSD requests, subscriptions, sending SMS-messages to paid short numbers of content providers. If you have been affected by scammers, this article describes how "calculate" number incoming SMS message containing spam. Also, how to contact mobile operator communication Megafon with the requirement to return the lost money. And a description is given of how to activate the Megafon service "STOP-content" for the Moscow region and "Prohibition of sending entertainment SMS" for subscribers in other regions of Russia.
Information about the Megafon service - "STOP content" and "Prohibition of sending entertaining SMS".
For its subscribers in the Moscow region, Megafon provides the opportunity to activate the "STOP-content" service, which blocks incoming and outgoing calls and spam SMS messages from short and short mobile numbers, as well as USSD requests and subscriptions. This service makes it possible, unknowingly, not to send expensive SMS messages to short numbers mobile communications. According to user reviews, the services "STOP-content" and "Prohibition of sending entertaining SMS" do not provide full protection against spam messages and fraudulent actions through paid short messages. phone numbers but significantly reduce the risk of losing money.
For Megafon subscribers of other regions, the service is called "Prohibition of sending entertainment SMS". More detailed information you can find out about the Megafon service "Prohibition of sending entertaining SMS" on the website www.megafon.ru, incl. and links on this page.
The prohibition of sending SMS to paid short numbers is set only for the services of providers. Sending SMS messages to short service numbers of Megafon 000100, 000101, 000105, 000737, 000881, 000900, 000908, 1100, 5010, 12345 when the service "Ban SMS for entertainment services" is activated allowed (not blocked).
The service is provided on all tariff plans.
Service cost 0 rubles 00 kopecks with VAT per day.
For subscribers in the Moscow region, activate the service Megafon "STOP-content" you can dial the command on your phone *105*801# "Call".
For subscribers of the Volga region, subscribers Megafon Ural and other regions activate the Megafon service "Prohibition of sending entertaining SMS" can:
By dialing the USSD command on your phone *526# "Call".
- using the voice menu, to do this, call the number 0500914
. The call is not charged.
- sending empty SMS message on the free number 0500914
.
For deactivation of the service "Prohibition of sending entertaining SMS" send an SMS with the word STOP or STOP to number - 0500914 .
Before sending an SMS message to a paid number, you can find out its value. To do this, the site www.mts.ru has special shape , where you can enter a short number and check its cost. Alternative option checking the cost of calls and SMS messages to short numbers - website www.smsnumbers.ru - cost determination sending or making calls to short numbers of mobile operators.
If, as a result of the action of scammers or a virus, you lost your money, then in order to file a complaint against a scammer with Megafon, you may need to find out by short number the telecom operator to which the money was spent. You can find out the name of the operator by the phone number on the website www.mtt.ru .
If you have lost money as a result of sending an SMS message or calling a paid short number, you have the opportunity to file a complaint with Megafon. To file a complaint for the return of lost money, use form of address on the website of the mobile operator Megafon. After the trial, Megafon subscribers who suffered from scammers are returned the money.
Report on refunds to subscribers of funds, as well as information on existing Internet scams and viruses in .PDF format -
Like many smartphone users, I have a package plan with subscription fee, internet, SMS package and minutes of calls. But one day I saw that the balance suddenly became negative, although the previous day it was definitely more than a hundred rubles. Subscription fee is written off every day, and it is definitely much less than these hundred rubles. In the morning, somehow it was not very good to do this, I just replenished the balance by 500 rubles, although the sensations were very sad and dreary. Already in the evening, when I entered my personal account, I saw that at zero o'clock in the morning of that day I was charged 157 rubles 10 kopecks for 16,249 Kb of Internet traffic. But my Internet is included in the tariff, and when the limit is exhausted, it should turn off by itself, as it is written in the description of the tariff, especially since 157 rubles for 16 MB of traffic is quite a bit too much.
The next morning, I left an appeal to Megafon support in my account: “Hello. I have a package tariff All Inclusive M with 5 GB of Internet traffic throughout Russia. But according to the details, yesterday at 09/12/2016 00:15:45 AM, I was charged 157.10 rubles for 16249 KB of traffic. I was in ███████████ at the time. I think that this is some kind of technical error, and the amount was written off incorrectly. Cancel this write-off, please."
After seven minutes, the answer appeared: “Hello! Dear Customer, thank you for the information provided. Based on your request, an application was generated, the number of which will additionally be sent to you by SMS. The application has been submitted for consideration to the responsible specialists. You will be notified of the decision later. You can check the status of the request yourself by dialing *657# or by sending an SMS/call to 0500945 (free of charge). We are always ready to assist in solving your questions. We look forward to further cooperation! We will be happy to advise you again! We wish you a great mood! Sincerely, Your consultant in Personal account Catherine".
Not too much yet, but at least something.
SMS comes: “Your application has been accepted. Thank you for using Personal Account. Megaphone".
Then another one: “We have registered your request with No. ████████████ and will review it within 7 days. If the decision requires more time, we will definitely inform you about it. Find out the processing status *657# or SMS with the request number to 0500945 (free of charge).
Then the third one: “Your application No. ███████████ dated 09/13/16 on the topic “New Personal Account (lk.megafon.ru)” has been completed. More details in your Personal Account.
The meaning of all this, as I understand it, boils down to the fact that, based on my appeal, they created some kind of application for an internal specialist.
The story, fortunately, ended well. In the evening, an SMS arrived: “Dear client, in response to your request on ██████████, we inform you that the funds have been returned to your account. As compensation, you are given a discount of 50 rubles. (not available for translation). Thanks for the info! Yours sincerely, Customer Case Specialist (please rate the quality of my work on the case).”
And indeed, my balance was replenished by 207 rubles 10 kopecks. Justice has prevailed! Hurray comrades! But on the other hand, okay, I noticed this strange write-off, but someone else might not have noticed. It also needs to be understood that any software contains errors, and it is impossible to completely eliminate such situations ...
By the way, I gave the specialist five out of five. This is done by sending free sms to number 5133. At noon I received an SMS from this number: “Thank you for choosing Megafon. After receiving an answer to your question, please rate how much you liked the service of a specialist. Send a response SMS rating from 1 (bad) to 5 (excellent). The message is free. Your Megaphone.
I sent an SMS with the number "five".
The response was: “Thank you for participating in the survey. Manage services in your Personal Account https://lk.megafon.ru/. Your Megaphone.
On this I, perhaps, will end this story. Allow me to bow out. You stay here. All the best to you, good mood, health!
Subscribers mobile operator"Megafon" can receive SMS from number 3313 with an offer to play a paid quiz, the prize of which is 5 million rubles. As is usually the case in such cases, mobile quiz participants will simply lose time and money without acquiring anything. In this article I will tell you what kind of number 3313 is in Megafon, what it is for, and how to turn it off if you wish.
Number 3313 is one of the service numbers of the Megafon mobile operator, from which different kinds sms mailings. This number gained the greatest popularity thanks to the action held by Megafon PJSC called "Happy SMS", where the subscriber is invited to play an SMS quiz in which it is necessary to give correct answers to the questions asked by the operator.
According to the terms of the quiz, 12 rubles are withdrawn from the subscriber's account for each day of the game. In addition, if the game admins see that the player is “addicted” to the quiz, then he is offered various paid bonuses to increase the number of game points earned.
The quiz itself takes place throughout the day in a fairly active mode. The next day, the points earned are removed, the player moves up or down in the hierarchy of players, and everything starts all over again. The player has no opportunity to observe his direct competitors. I hope you understand what it is mobile number such 3313.
The main prize of the quiz is an impressive 5 million rubles SMS coming from a number
Usually, to start playing Happy SMS, you are recommended to send an SMS with the word “YES!” or any other text message to number 3313. After that, you will receive various SMS questions, to which you must give the correct answer.
I will immediately warn the erudite - you will not be able to win in this game. If you can answer a lot of questions correctly, and end up in one of the first places, then you will definitely get a question that cannot be answered correctly (including fraudulent ones). Therefore, leave the desire to win something from the scammers from Megafon for better times.
Moreover, repeated cases of connecting this action to subscribers without their consent and participation are recorded. Therefore, if you suddenly start receiving questions from number 3313, check if Megafon has subscribed to this paid promotion on its own.
Mentioned spam from MegaFon How to disable 3313 in Megafon
If you think that you can easily exempt yourself from participating in the promotion of a fraudulent operator, then I will reassure you. It will not be possible to completely disable yourself from receiving SMS for this promotion (the promotion itself is valid until 10/31/2017, with the potential possibility of prolongation). The disconnection for this promotion is valid only for 3 months, and after the expiration of this period, SMS messages from number 3313 will begin to arrive again.
Under such conditions, the best option for smartphone owners is to place the number 3313 in the “black list” of your gadget (for example, create a contact for this number, and then block the specified contact).
If you want to use other methods, then do the following:
Conclusion
In this article, we learned what the number 3313 is in the telecommunications company Megafon, what is its purpose and features of use. In most cases, this number is used to spam and promote Megafon's "Happy SMS" promotion, in which the player will not be able to win. I recommend putting this number on the "black list" - this way you will protect your mobile account from unnecessary losses.