Since the advent of cellular communication, many people have become addicted to calls. This phenomenon has become simply global today. Additional management tools may be required to fully utilize the full capabilities of mobile communications. In this case, we are talking about the unique services that mobile companies have.

On the this moment each person has the opportunity to perform various operations on the Internet through. Here you can easily control carefully all the changes that occur in the tariff plan and in some additional services provided by the operator.

The service acts as a global office for the full service of all users at a distance. That is why for many people who want to create an MTS personal account, the information below will definitely come in handy.

It should be noted without fail that all the functionality of the described Personal Account is designed only for MTS mobile communications. In order to gain access to additional features, you need to go through a simple registration. All that is required from the user is to go to the official website of the operator and select the appropriate menu. In the future, in order to enter the account, you will need to enter registration data.

Creation of a personal MTS account

To gain access to the mts.ru website, you must enter your phone number and receive a password. After these simple manipulations, the service will require confirmation of the entered data via SMS and will send you a password.

You must always remember that to create your own Personal Area MTS can be done in another way. You need to type a combination of characters USSD *111*25# With mobile phone. After that, you will also receive a password to enter. After a unique password has been generated, you will need to enter it in a specially designated column and select "Login".

Features of the MTS personal account

Here, before each user, without exception, opens whole line additional features and offers. For example, a person can find out detailed information about his current balance, as well as see the history of all calls made. Also in your personal account you can connect or disconnect tariff plans and other additional services. The site contains all the information about the user's bonuses that are valid at a given time. Everyone should remember that you can’t tell your password from SMS to anyone. Otherwise, the account may be hacked.

If we talk about such a service as call detailing, then it is provided completely free of charge in your personal account. In order to gain access, you need to go to the "Expense Control" menu and select the "MTS Conversation Detail" tab. After these manipulations, it will be necessary to introduce the so-called control period, which should not exceed six months. In the future, it is necessary to clarify the convenient way to obtain information. All data can be obtained through Email or on the personal account page.

Subscriber's personal account mobile operator MTS is a powerful tool for remotely managing the financial condition of your account or changing billing. But in order to be able to manage online, you need to register in the self-service system. To do this, you need to have information on how to create and how to enter your MTS personal account. It is this knowledge that you will receive in this article.

Each subscriber of a mobile operator, on the page of his account, can receive information:

• About the current balance of the mobile account.
• Request details of all incoming and outgoing calls. The service is provided to all subscribers absolutely free of charge, to access the information, go to the "Cost Control" section and go to the "Details" tab. Here you can set the deadline for control - up to six months. The operator offers to send you the necessary information about all calls to your email address, and if you need it, confirm the agreement in a separate window.
• Change unfavorable tariff plan.
• View the operator's proposals for new tariff lines.
• Get information about the bonus account, which is accumulated with each replenishment of the balance.

Pay attention to privacy! The login password sent by the operator must remain secret, it must not be told to anyone, even to an employee of the company.

On the personal page, you can track all ordered subscriptions to free and paid services offered by the operator. Disable unnecessary ones and connect new ones.

If for some reason the newly replenished account is reset to zero, then you can immediately find out the reason for debiting funds - to sms, mms or paid operator services.

It can sometimes be very difficult to get through from your device - employees respond to millions of user requests, and from their page, managing all accounts and checking charges is always available, provided you are connected to the Internet.

As you can see, the use of LC provides the subscriber with a lot of useful features and options. So that you can see for yourself this, we suggest that you read the instructions on how to create an MTS personal account.

The procedure for creating an LC

It should be noted that the functionality of the MTS LC is designed not only for subscribers cellular communication who need remote control mobile account, but also Internet users and cable television.

To register, follow these steps:

1. Go to the registration page.
2. Enter the phone number of the network subscriber.
3. Wait for the password that will come to the specified number.
4. Enter the number and received password in the registration field - you have successfully registered in the online management system.

You can also send a request for input data from your device through the interactive command * 111 * 25 # - dial up, the operator will send a password to enter the MTS subscriber's personal account. On the registration page, enter all the data in the fields, and enter your page.

In subsequent visits, you can each time request New Password, or you can set it permanent, and after confirmation enter only the phone number and permanent password.

Login procedure

Now let's look at how to enter your MTS personal account by phone number from a computer or mobile device.

1. We open the operator, in the upper right corner there is a link - My MTS (personal account).
2. Now we need to select the type of services we need to access. In our case select " mobile connection».
3. You will find yourself on the authorization page, where you must enter the number and password in separate fields.
4. If you are logging in for the first time, then ask the system to send you the input data to the specified phone. Well, if you have already set a permanent password, then just enter this value.
5. After identifying the entered data, you will find yourself on the personal page of the MTS user.

Similarly, you enter the pages of the subscriber of Internet services and cable TV, but in any case, you must specify the phone number and password.

What should I do if I'm having problems logging in?

• Forgot your password. You can restore the login data using the link on the authorization page - "Get a new password". After that, access to the page will be open.
• SMS message not received. This situation is quite likely when the notification system fails, and if the message still does not arrive after a second request, then you can set the input data manually. To set new login data to the customer support number 111, send an SMS message in which you set the service parameter to 25, then put a space, and write your new password. Set a complex combination with upper and lower case letters of the Latin alphabet, numbers and additional icons.
• Sometimes users turn off the message delivery service on their device, check if this service is connected through the main menu of your device. If anything, you need to check the box "Deliver sms".

After studying our instructions, you will be able to independently manage all services and subscriptions from the MTS personal account page, without asking for help from an operator or company employee at the sales office, thereby saving your time.

The personal account on the official MTS website was developed by the provider for convenient self-service and provides a mobile subscriber in the Russian Federation with access to a huge functionality.

The main advantages of the service in relation to other service options:

1. With it, you can solve a lot of issues on your own, without wasting time calling the operator and waiting, avoiding a visit service centers, without delving into the commands of the mobile assistant - it is enough to have Internet access from a personal computer or smartphone. To use all the functions of the Personal Account using mobile devices just download and install the My MTS application and log in to it.
2. To get to the portal with an entrance to your account from a personal computer, you can type queries like “MTS Personal Account”, “www mts ru” in the Yandex search line or go directly to the address: https://login.mts.ru.
3. The service online and in real time will help the client to solve almost all issues that arise when using mobile communications. Monitor the status of a personal account, connect and disconnect additional services, change the tariff plan, set up backup your data, promptly replenish the balance different ways, choose your favorite melody and put it instead of a dial tone when making calls, spend and track bonus points under the MTS Bonus program.
4. The Internet Assistant section will give access to the main tasks that the user needs. MTS Bank clients can set up a direct transition from their account to the bank's client account and much more. Next, consider in detail functionality Personal account and work in it.

For the full use of all the opportunities that the official MTS website provides to the client, an individual registration on the service is required. Work with the Personal Account is available free of charge to all users of communication services from MTS.

How to connect, register and how to add a number to start using this convenient service? Registration takes place on telephone number subscriber as follows:

On the service page at https://login.mts.ru or by clicking on the appropriate inscription (My MTS. Personal Account) on the main page of the MTS official website at: http://www.mts.ru in the upper right corner of the page.

• on the login page you need to enter your phone number:

• then click on the inscription: "Get password via SMS" by entering the anti-spam code (captcha):

• then enter the password sent to your phone in the appropriate field:

Then My Page immediately opens - the main page of the Personal Account, where you can proceed with the actions you need.

When registering by phone number in the future, this number will be your permanent login for entering the Personal Account on the operator's website.

How to start a new Personal Account using already existing accounts? There is the possibility of authorization using accounts in social networks - VKontakte, Facebook, Odnoklassniki and account Windows entries. To do this, without entering a phone number, click in the lower field on the login page on the corresponding icon next to the inscription: “Login through”. After that, a page will open on which you will need to link your account to a phone number using an SMS password sent to your number.

It is most convenient to use the browser version of the Personal Account through a computer or laptop.

How to enter your personal account by phone number?

In the future, when using the service, access via the Internet to it is carried out by a phone number, which will be your permanent login on this service. Authorization occurs in the same way as during the initial registration - enter the phone number and password.

The password sent to you for the first time will be valid on the MTS.ru service until you change it to your own on the website in your account or until you order a new password for your phone when entering the service.

In order to change the password, you either need to click the "Get password via SMS" button again or enter the service and change the password to your own in the upper right Settings menu, then find the "Change password" item.

Also in the Settings menu, you can set up SMS alerts, download and study contracts, take actions to link your accounts in social networks and see a list of resources linked by you by personal account or your phone number for online payment transactions.

How to access the Internet assistant by phone number using full version site you now know. But what about those who want to become a user of the service developed by MTS PJSC using a mobile phone?

How to login from mobile phone?

When you enter the MTS official website from your mobile phone and go to your Personal Account through any browser, you will be taken to its mobile version. Login can be done in exactly the same way as described in the previous section. In addition to the mobile version of the site, if the Internet is available on the phone, the operator has developed the My MTS mobile application, which duplicates the personal account. The application is free and available for download on tablets and smartphones with any operating system.

• For devices running on Android OS, you can download the mobile application at: https://play.google.com/store/apps/details?id=en.mts.mymts in Google Play Market.
• For iOS devices, the download is available at Apple Store: https://itunes.apple.com/ru/app/moj-mts/id1069871095 .
• Owners of phones with an operating Windows system Phone app can be downloaded at: https://www.microsoft.com/ru-ru/store/p/My-MTS/9nblggh69c5k in the Microsoft Store (Russia).

You can also sign in from your mobile phone to the Apple Store, Google Play and Windows Store, depending on its model and used operating system by typing in the line search query"My MTS". After that, you can download the application to your device for free and install it.

After downloading the application, upon first activation, it will automatically identify you by your phone number, and you will be able to fully use all the functions of the same Personal Account. After the first entry into the application, the MTS subscriber can later enter it without a password.

The first page of the application will display the current basic information on the balance and tariff options - the remaining amount of traffic, the number of SMS and minutes available to the subscriber.

Important! The My MTS application will work only when your phone has Internet and mobile data and/or prem and Wi-Fi transmission is enabled.

What to do if there are problems with access?

How to get into your Personal Account if there is a problem with access and you cannot log in? As a rule, this problem occurs if the password that you enter during authorization does not work - that is, you enter the wrong password. The issue is solved simply: on the login page, click on the "Get password via SMS" button in the same way as you did during the first authorization.

FROM short number 3339, which belongs to the recovery service of MTS OJSC, a message with a new password will be sent to your mobile phone. The new password sent to you must be entered in the appropriate field, and you will be able to enter your Personal Account again. Then, in the settings, change it again to your own, more convenient.

Attention! When entering a new password sent by the 3339 service, be careful about the case - some letters in the password are uppercase, some are lowercase. This is done to increase the degree of protection and complexity of passwords.

Services in your account

On the main page of the account in the browser version of the service, accessing it through a personal computer or laptop, you will see several sections and menus. They are located at the top of the window and are duplicated at the very bottom of the page.

For those who use the mobile version of the service, accessing it, for example, using a tablet, all the same items become available by clicking on the drop-down menu icon in the upper right corner of the screen.

For users of the My MTS mobile application, the menu looks a little different, but it is also intuitive and easy to understand.

The main page of the application displays the current data by number, and the transition to the main menu occurs by pressing the corresponding icon in the upper left corner of the interface.

The Service Management section allows the subscriber to enable and disable various services offered by MTS. Connect additional packages of mobile Internet and SMS, save money while traveling while roaming, connect the ability to create black lists of the phone book for incoming calls and SMS, functions voice mail, as well as a large list of opportunities for optimization and ease of use of communication.

Important! Do not forget that some services are automatically connected with the new tariff plan and are free for a certain period of time, then becoming paid. Keep a close eye on connected services.

Enabling and disabling additional features and services is quite simple. In the Service Management section, after clicking on the "Connect new services" button, you will be shown a long list of all additional options. When using a personal computer or laptop and working with the full version of the site, check the box for the selected service.

After that, you will see an inscription that the request to add the selected services has been successfully registered. If the added service is incompatible with your tariff plan, you will also see a message about this on this Service Management page.

After performing these operations in your account on the site, you will receive an SMS message on your phone stating that the service has been successfully added.

Disabling additional services is even easier. In the Service management section, the menu "All connected services" is called up. To the right of the service to be disabled, click on the red cross.

On the next page, you need to confirm the deactivation by pressing the "Deactivate service" button.

After that, you will also receive an SMS notification to your number about the deactivation of the service or option you are deleting.

When using the My MTS application, to connect or disconnect services and options, you need to call the "Services" menu by clicking on the corresponding icon on the main page of the application.

Then move the checkbox to the active state to activate and to the passive state to disable the service. Those options that will not be available for deactivation and are part of your tariff plan will be marked with a padlock on the control flag.

Being in this section, on one tab you can see the connected services, and on the second tab “All services”, grouped by sections, among which you can select new ones to connect.

Attention! When using the mobile application, not all services are available for transactions with them. If you did not find the service you need, then at the bottom of the section you will be asked to go to the official MTS website to view all the services. Also, not all services already working on your tariff will be displayed in the "Connected" section. Full information about services is located only in the Personal Account on the official website of MTS. For example, to manage the Latitude, Supervised Child and Mobile Workers services, you cannot go directly from the mobile application, and they are not displayed among the connected services.

After operations with disconnection and connection of services to you, an SMS notification about the status of your requests will also be sent to your number.

Connecting services

How to enable or disable additional services through the Personal Account is described in detail above. But is it possible to use the service to manage complex options, such as the Unified Internet and a complete ban on content?

When using tariff plans of the SMART and ULTRA line, users have access to the Unified Internet option, designed to use a single amount of traffic in a more economical financial mode on several devices simultaneously. Create a user group United Internet and its distribution between devices (up to 6 connected devices) also takes place in the Personal Account. The functionality is found by going through the Service Management tab and going to the Unified Internet submenu.

The ability to manage subscriptions to paid content is also provided to users of the service. Having opened the Service Management tab, look for the My Content link and click on it.

On the page that opens, we will be able to get acquainted with all the current and offered subscriptions by the operator. In the same window, in the right column of the menu, we find the Services item, and under it the Ordered content item. In the drop-down list, the Active Subscriptions link will be displayed as the first item.

By clicking on this item, you will be able to familiarize yourself with the current active subscriptions, disable them or connect new ones that interest you.

Important! Remember that all subscriptions to incoming content are paid. Including those subscribed for by shares and bonus points- after a certain period, funds will also be debited from your account for them. Controlling active content subscriptions will allow you to accurately understand your own costs.

Removing services

As already noted, with almost all tariff plans - both when switching to another tariff, and when buying a new SIM card - there is a list of additional options, subscriptions and services automatically connected by the operator. As a rule, you would not connect these services, actively implemented by the operator, on your own.

At the end of the preferential or free, so-called "test" periods, all additional functions become paid, and you must remove it yourself additional options, unsubscribe and disable services.

Very often, these automatically connected options are Beep, additional Internet and SMS packages, Latitude or Supervised Child, subscriptions to content - for example, daily weather reports for your region.

You can suspend or delete a service that you absolutely do not need in time using the actions in your Personal Account in the same Service Management tab - All connected services item. Actions from the phone are exactly the same, the only difference is that the mobile application does not show the full list of services and options.

You need to disable the Locator and any service of the MTS Search line by going from your Personal Account to the Search website or directly at: https://www.mpoisk.ru.

Important! Remember that you won’t be able to switch from the mobile application or immediately disable the MTS Search functions. There is no such item or link. Authorization on the MTS Search website is required.

Complex service management

To fully use some of the convenient features from MTS, you need to constantly work with them and connect them only when they are really needed.

MTS Search

Among these opportunities is a line of services under the general name "MTS Search". To use this functionality, you need to make a direct transition from the Personal Account section of the Service Management to a separate specialized site "MTS Search" by clicking on the appropriate inscription or directly at the address: https://www.mpoisk.ru.

While on this site, you will also need to log in and only after that the services, MTS, My city, MTS Mobile employees will become available to you. These services are also disabled through authorization on this site.

Black list

Another of the managed services from MTS is this. Viewing the functionality of this service is located at: https://bl.mts.ru/. When connected, its additional functions become available to you as well - Personal control and parental control. As well as the ability to block incoming SMS messages as part of the SMS Pro option.

Turbo Button

If you need to receive additional volume of Internet traffic, you can select and activate one of the options directly on the MTS website in your Personal Account. This option is intended for a one-time use of additional traffic volumes for your MTS communicator. You can find this function by going sequentially through the sections: Mobile communications - Mobile Internet– Choose your Internet – Renew access – More.

How to manage your tariff plan through your personal account?

On the main page of the full version of the Personal Account of the MTS website, you can find out which tariff plan you are currently using and select a new tariff.

The selection of a tariff plan that would suit your needs can be entrusted to the automated system of the site in the “Tariff selection” section on the tab of the main menu Number management. You can also choose the tariff yourself in the "" section on the same page of your Personal Account and change it.

Users of the mobile version will have to go to the site menu. On the main page, display the menu by clicking on the call icon (three bars) in the upper right corner of the screen.

Then go to the Number Management section.

For those who use the My MTS mobile application, it is also easy to get acquainted with their current tariff or change it. On the main page of the opened application, you need to click on the icon of the Tariff section.

On the tab that opens, you can see Full description the current plan and requirements for it in the "My tariff" section.

And in the "Available" section, grouped lists of tariff plans with detailed descriptions will be presented.

How to disable your tariff? Simply turning off your tariff will not work - for this you need to terminate the contract in the operator's salon. But it is possible to switch on your own, for example, from any of the tariffs to or from the Unlimited tariff to. Switching from one tariff to another is free of charge if you do it no more than once a month.

Attention! Do not forget that the full list of current tariffs with detailed descriptions available for download and careful study are located only on the full version of the MTS website.

Cost control and detailing

Users of the Personal Account can always be aware of their expenses and see in real time the status of the rest of the traffic, minutes and SMS. In the event that a large number of options and services are connected and there are questions about the write-offs that the operator makes, you can order for free.

How to find out the rest of minutes and traffic?

How can I find out how much traffic and bundle minutes are left on my account? The user can check the balance of Internet traffic, minutes and SMS immediately on the main screen of the My MTS mobile application.

Control over the status of the account on the number is easy to carry out in the full version of the Personal Account. or funds are visible on the main page after authorization, but you need to look through the drop-down Top Menu Number management by going to the "Manage services and options" section in the "Internet traffic" section.

Find the item "Details of conversations" and go to this section.

Select the period of time you are interested in for detailing from the proposed ones or independently select a segment according to the calendar.

Then choose a delivery method - directly to your Personal Account or to an email address. If you select the option with mail, you need to enter your address in the appropriate column and click "Next".

Then you need to select the XML, HTML, PDF or XLS document format that is convenient for you and click the "Next" button.

In the window that opens, press the "Order" button. After that, you will see a window with order confirmation Details. After that, the Internet Assistant will send you the ordered documents by the method you have chosen.

The Detail order service is provided by the operator free of charge and no funds will be debited from your account.

Important! You can only get the history of your actions for the last 6 months. Details of earlier operations are not provided by the provider.

Balance management

With the help of the opportunities provided to the subscriber by the Personal Account service, you can always check your current balance and replenish it directly from the Personal Account.

View balance and payment history

As already described in this article, it is possible in any version of the Personal Account immediately on the main page of the service - both on the main site, in its mobile version and in the My MTS application. The user only needs the Internet.

Payment history statements can also be obtained on the service: in mobile application My MTS can connect the free option "Information on the last credited payment" and the paid option "Balance under control" costing 10 kopecks per day through the Services section and the Cost control item.

On the "Payment history" tab, you select the time period you are interested in from those offered or select it yourself using the drop-down calendar.

After that, an extract of the entire history of your payments for the selected period will be shown on the screen.

Room payment

The subscriber can replenish the account directly on the website of the Personal Account: both in the mobile application and on the full and mobile versions site.

You can pay online from your mobile phone anywhere and anytime. In the My MTS application, you need to go through the main menu icon in the upper left corner of the screen and select the "Account and payment" item by clicking on it.

On the tab that opens, several options for making a payment will be offered, including replenishing the balance online from bank VISA cards, MAESTRO, MASTERCARD or WORLD without commission directly in the application.

By filling out the form about the card and the amount of the payment, you confirm the payment with a bank card and the transaction is completed.

Important! The mobile application allows you to make payments with bank card from 100 to 15,000 rubles at a time.

The full version of the service allows you to make a wide variety of payments and purchases directly from your Personal Account. To do this, you need to go to the “Payment” section on the Number Management tab or in the main Cabinet Menu. Then open the "Account replenishment" window.

After that, you will be transferred to the payment section of the site at: https://pay.mts.ru, where you can choose a convenient payment option not only for your number, but also for any MTS number. It will be possible to pay from a phone account, from bank cards, with “Thank you” bonuses from Sberbank of Russia.

Remote online payment from bank cards is made in a separate window when you go to the menu item "MTS payment from a bank card". You need to fill in all the lines in the payment form, then confirm the payment by entering the code sent by SMS by the banking system.

Important! When replenishing the balance, the commission is not charged in the same way as in the mobile application. The minimum transfer amount is 100 rubles, the maximum is 15,000 at a time.

financial services management

Among the financial services for paying bills in the Personal Account are such options as disabling and enabling auto payment, credit replenishment of the balance using the Promised Payment service, connecting a trusted method of mutual settlements with the Full Trust service, as well as many options for other payments - utilities, repayment of loans, purchases over the Internet.

Promised payment

The amount of the possible loan promise "Promised Payment" and the term of its repayment are automatically calculated by the system, based on your regular expenses by number. You can request credit replenishment of the balance in the Number Management tab by going to the "Payment" section, then to the "Promised payment" item.

In the mobile application, you can leave an application for by going to the “Account and payment” menu section, to the “Opportunities at zero” section.

Important! Please note that it is possible to activate the service if the negative account on your balance does not exceed 30 rubles. And the cost of the service for an application for more than 30 rubles of replenishment will cost you from 7 to 50 rubles, depending on the size of the account replenishment.

In full trust

An application for connecting the credit method of settlements with the operator, the so-called service "On full trust" can be left in the section of the same name in the Number Management menu.

Attention! The credit limit is determined by the operator individually, depending on the amount of your expenses for mobile services. The limit is reviewed regularly - once a month. Its initial amount will be 300 rubles, and then, upon revision, 50% of the average amount of your monthly expenses will be added to it. To keep track of growing credit debt and be able to repay it on time - set a credit limit yourself!

Auto payment

The user will be redirected to a specialized section of the site at https://autopay.mts.ru, where he can also set up the function according to the threshold of the amount on the account or the payment schedule according to the calendar.

Easy payment and money transfer from number

To carry out various financial transactions using a mobile phone account or a bank card account linked to a number on the MTS website, there is a payment section at: https://pay.mts.ru/webportal/payments. Another name for this service is Easy payment. You can go to the section from your Personal Account on the Payment Management tab. In it you can get acquainted with the possibilities of financial transactions offered by MTS and the list of services, purchases and payments, available to subscribers operator.

Among the available goods and services are repayment of loans, payment of fines, subscription fee per different kinds communications, utility bills, payment of transport cards and much more. Full list goods and services offered by the operator can also be downloaded for review on this page.

For convenient use of the payment service, the operator has created a separate mobile application, which is called Easy Payment. The application is free and available for download in the Download Stores of your operating systems.

• For devices running Android OS, you can download the application at: https://play.google.com/store/apps/details?id=com.intervale.mobilebank.mts on Google Play.
• Devices under iOS control you need to go to: https://itunes.apple.com/en/app/easy-payment/id429882399?mt=8 in the Apple Store.
• For those who own a device under Windows control Phone download is available here: https://www.microsoft.com/en-us/store/p/Easy-payment/9wzdncrfj4zf in the Microsoft Store.

Messages - send, save, view

Using the Personal Account gives the subscriber the opportunity to write and send messages directly through the service portal. That is, you can use a personal computer or laptop to send SMS. You can do this with home page service - in the center there is a special form for sending messages.

Sending MMS can also be done from a special form on the service.

For those who want to save all their SMS messages and not lose them even when changing the SIM card, by creating their own personal archive, there is additional service SMS Pro, which can be connected only on the MTS website in the Subscriber's Personal Account. The archiving service is paid and has a limit on the volume of stored messages. How to read SMS uploaded to the archive on the site? You can also do this in your Personal Account in the SMS Pro section.

For the exchange of short and multimedia messages, the operator also created a special client installed on a computer. The client is called "SMS/MMS from computer" and works in browsers or email programs. You can download the client in your Personal Account on the website, on the Mobile Communications tab, in the Messages section.

With the help of the client, the subscriber will be able to both view MMS and SMS messages and send them. All messages sent using the client are paid. The cost for them is the same on all tariffs: SMS - 1 ruble, and MMS - 3.5 rubles. The client is linked to your number and the funds are debited from your balance.

Important! When using the client personal computer be sure to review all restrictions for sending multimedia messages. If you do not take into account all the parameters sent by the MMS, then you may find yourself in a situation where the funds for the transfer will be charged, and viewing the message will not be available.

MTS Bonus program in your account

The MTS Bonus program works on an accumulative basis and accrues points to the subscriber's number. are charged for various actions - payments, passing surveys, using some options. Also, points are periodically awarded as a gift to the subscriber on a particular occasion.

The subscriber can spend points for various purposes. For example, order additional packages of minutes and SMS, connect discounts in roaming for a certain time, make partial, and sometimes full payment for goods in MTS partner stores or pay for goods offered by MTS. The subscriber can give points to another user of MTS services.

In order for the subscriber to know how to spend points, there is a whole section on the MTS website at: https://bonus.ssl.mts.ru. You can log in with authorization to bonus.mts.ru from your Personal Account on the MTS Bonus tab in the top main menu.

Going through the points intuitively clear interface this section of the service, the subscriber will be able to study the Reward Catalog, which will display all the opportunities for participants bonus program.

Attention! Unused points expire gradually, so it's best to spend them on time. The catalog of rewards on Bonus.MTS.ru is quite extensive and makes it possible to find good options for spending bonus points.

Features of a personal account for users of modems and routers

In the Personal Account, in the "Home Internet and TV" section, the subscriber can receive documentary and video assistance for self setting of its equipment sold by MTS - modems for mobile and wired connection and wifi routers.

In the Personal Account, by going to the "Mobile connection" tab, then to the "Mobile Internet" section, then "Select your Internet", the item "Other Internet options" - "Additional services for a computer" you can purchase and download a whole set of applications for 3G users and 4G modems "MTS Connect" at: http://www.mts.ru/mobil_inet_and_tv/tarifu/internet_dly_odnogo/additionally_services_comp/mts_connect_pril/ .

And in a specialized store from MTS at: http://www.shop.mts.ru you can download and update software(software) for 3G / 4G modems and routers from MTS for their devices, including the well-known Connect Manager application.

How to contact the operator through a personal account?

How to call or write a complaint to the operator? If necessary, you can do it directly from your personal account. In the My MTS mobile application installed on the phone, go to the main menu by clicking on the menu icon in the upper left corner of the screen. We look for the "Support" section there and go to it.

The same phone numbers and addresses of the support service are located on the pages of the full version of the site:

In the event that your phone and computer are synchronized, you can click on the selected number and receive a notification with the number already dialed on the phone. It remains only to press the call.

Changing the password and restoring access to the service

The password can be forgotten or entered three times with errors and blocked by the service, a stranger could find out the password. In the event that the subscriber has an authorization error and cannot enter the Personal Account, you need to receive a new password via SMS and enter the service using it.

When changing and requesting a new password, you will need to confirm that you are not a robot.

What to do if your Personal Account has been hacked? In the event that there is a suspicion or confidence in hacking, you must urgently change the password in the same way - first by requesting a new password via SMS, then creating a new password.

If after a new password request it does not come to the phone, repeat the request procedure after a while.

It is easy to change the password for entering the Personal Account. Changing your password is the only way out when you can't use the service or when you urgently need to take security measures.

Exit from personal account

It is not difficult to stop working with your personal account - you just need to exit it on any page of the service in the upper right corner.

How to block a SIM card if it is not supposed to be used for a long time? The possibility of voluntary blocking and, if necessary, unblocking is provided by the service and is available to the subscriber. On the Number Management tab, in the Number Blocking section, you can change the status to Disabled. It will be possible to unblock the number, if necessary, in the same section of the Personal Account, since access to it is retained even when the number is blocked.

Important! Remember that the service Voluntary blocking» paid. It will cost the subscriber 1 ruble per day from the 15th day of blocking. Service activation and first 14 days

In order to get in MTS personal account by account number, it is enough to enter this very number of your personal account and a password to enter your personal account. Used to enter the personal account of those who have connected home Internet and / or television from MTS. To enter the MTS personal account for your mobile phone - use your phone number and password (you can get a password via SMS - it doesn’t matter if you receive it for the first time or forgot the one you were given last time).

You can also enter your personal account not only by personal account or phone number, but also through social networks - a popular opportunity now, and MTS also could not pass by. But for this, you must first log in using one of the above methods, and only then link one or more social networks to your personal account in order to then log in with one click, simply by clicking on the button of the social network through which you want to log in. Do not forget that in order to confirm synchronization with any social network, you will need to enter special code, which will be sent to you in the form of SMS to your mobile phone. In addition, at any time you can untie social network, and you will no longer be able to enter your personal account through it (until you link it again).

Login to MTS personal account through a personal account - features

You can see the personal account number, which is the login for entering your MTS personal account, in the contract that you should have been given after connecting your home Internet or TV in mobile phone stores or at home, if a specialist came to your house. You can also find the password in this agreement.

Registration in the MTS personal account through a personal account is carried out in the same way as the entrance, the only difference is that you enter it for the first time. You can also receive an access code in an SMS message after a corresponding request from MTS.

Possibilities of the MTS personal account with the entrance to the personal account

By logging in or registering using your personal account number in your MTS personal account for television and home Internet, you can take advantage of the following features:

• Check the balance on your personal account, as well as see expenses, details and attachments.
• read detailed description the current tariff, its features, connected services, options, bonuses and discounts.
• Get access to the head of the mail and listen to the messages left for you, if any.
• View notifications. Your personal account allows you to access all your SMS and MMS messages, so that you can read them through this service, and not through your phone. True, it will no longer be possible to answer - here you will need to open messages on your mobile.

Services of the MTS Personal Account personal account

Besides the fact that you can see all the information described above, you also get access to various services and can use them, as well as connect and disconnect yourself, in self-service mode. These are services such as:

1. Convenient payment. In this section, you can choose and pay for any product that you like using the Internet banking service, to which you will be transferred when you switch to this service.
2. Connect the horn. Here you can control the melody that sounds when you call on other people's mobile phones. Here you can choose and put on the horn any melody that you like best, instead of the standard horn.
3. Auto payment. This is setting up auto payments and connecting a bank card, from which funds will be debited. Here you can choose a convenient schedule for automatic replenishment of your personal account and set it up the way you want.
4. Mail Access. MTS offers its users to get their own mailbox and access to mail service, so if you are tired of standard mail from mail or Yandex - why not take advantage of this offer?
5. Subscription Management. One of the most important and useful things. It often happens that you accidentally connected some kind of subscription and money is debited from your personal account every day. So, in this section you can see, firstly, which paid subscriptions you have connected, and secondly, disable them all or the ones you need.
6. Internet Assistant. This service will allow you to block your number if you have lost your phone or sim card, send free message, set up call forwarding and other additional services.
7. Search access. It will be useful for parents, as it allows you to track the location of your child by setting up a beacon, or to monitor the vehicles of your company.
8. MTS bonus. Here you can see your current MTS bonus and get access to all the features of the bonus program from MTS, for example, spend bonus points on your phone account or receive a reward in another way.
9. Backup memory. Here you can store various data from your mobile phone, not only call history, contacts and all SMS and MMS messages, but also music, video and other files - in fact, it works like synchronization. Convenient - if you suddenly lose your phone, you can easily restore all the information that was on it.
10. Suggestion board. The thing is rather meaningless, it is only needed so that you can leave your offer or some kind of wish on your personal account or general issues of MTS service.

What to do if you forgot your personal account or password from your MTS personal account?

Everything is very simple. You can restore it in one of two ways:

• Calling 8-800-250-0890 is free of charge - this is the MTS hotline, calls to it, like all 8-800 numbers, are free if you call from Russia (although you are unlikely to have to call MTS from abroad in order to deal with TV or home Internet).
• Contact any MTS communication salon in your city. In this case, do not forget to take your passport or other document proving your identity with you in order to recover or receive a new password from your personal account.

As you can see, it is not at all difficult to enter the MTS personal account on a personal account; appeal to hotline or to your nearest MTS showroom.

What do I need to do to register in the online customer service office "My Account"?

1. Go to mts.ru
2. Having opened the MTS website, look to the right top corner. There is an icon-image of a man in a tie and the inscription "Personal account".
3. Hover over the caption. Three options for the services "Mobile communications", "Television and Internet" and "Banking" will open.

Now consider the registration (login) to the site in the "Personal Account" for each of these tabs (choose the one you need):

1. Click on "Mobile".

• You should be taken to the registration page. For example, you clicked on the link "Mobile communications". Two fields will open for you to fill in, where you need to enter the full phone number (+7 is already there, so dial the remaining numbers) and password.
• Since you do not know the password, since you have not registered before, then request a password by SMS. To do this, click on the link "Get password via SMS". If you received an SMS with a password and entered the "Personal Account", then excellent.

2. Click "TV & Internet".

• You will see a page with two fields to fill in on the screen, but do not fill them in (you will enter this information when you already register). Please note: right in the middle of the form there is an inscription in blue "Register". Click on it.
• A large "Welcome to the New User Registration Center" form should open. Indicate there the passport data of the person (you or someone close to you) who is the owner of the "Contract" for the use of Internet and television services. The contract had to be executed in the MTS salon or any other communication salon.
• Fill in all the fields, enter the code from the picture, click the "register" button and then follow the instructions on the screen.