Mistakenly blocked or temporarily disabled? Contact us and we will help you.

We ban players who violate our . If we block or temporarily disable your account EA, a specific game or device, we'll send you an email to let you know. For more information check your email or help desk EA.

If you think you've been blocked by mistake, open a ticket and let us know.

1. Click at the top of any page on the EA Help website.
2. Select the game where your account was banned or temporarily disabled, or category Origin, when it comes to the entire EA account.
3. Choose a platform.
4. Select "My account", and then - "Account suspended or temporarily disabled".
5. Specify all the details.
   • For example, if you chose Origin, please tell us if you are an Origin Access member or not.
6. Click "Select communication method" at the bottom of the screen.
7. Sign in to a blocked or temporarily disabled entry, if you haven't already.
8. Please complete the attached web form so that we have an idea of ​​your suspension or suspension.

Please include the following information in your application description:

• your username;
  • Your EA ID, PlayStation™Network Online ID, Xbox Live Gamertag, specific EA mobile game user ID, or game username.
  • Your username on the Answers HQ forum is the same as your EA ID, but your username in a game like The Sims may be different. Please make sure you provide your username for the specific forum when contacting us, and be sure to include your language.
  • Need help finding your user ID in a mobile game? .
• The email address associated with a suspended or temporarily disabled EA account.
  • If you are playing mobile game, your email address may not be linked to it. Send us electronic message With email address linked to your EA Account for more information.
• Detailed information about error messages or notifications you have seen.
  • Tell us what happened and why we should reconsider decision about your account.

Check out this article to understand what's going on with your account and what action you can take.

With a computer, many are “you”, but most of the actions are performed automatically, without going into details. Almost everyone has their own pages on social networks, electronic mailbox and accounts in popular messengers.

But if you ask them what a “provider” or “account” is, they are unlikely to answer quickly and intelligibly. And really, where did this concept come from?

It comes from English account, which translates as "bank account". In Russia and other CIS countries, it has acquired a different meaning. This word refers to the user account of a virtual resource. It makes it possible to turn from a guest into a regular visitor. To do this, you just need to register.

An account is a collection of many elements. It includes a username, password and email address. These are mandatory components, but there are additional ones: Twitter, Skype, ICQ number, mobile phone, avatar or photo. Personal information usually cannot be viewed by other users, only the administration has access to it.

Before obtaining an account, you must read the rules, check the information entered in the appropriate fields and then confirm the registration by clicking on the link provided.

Not all sites require registration, but sometimes it is very convenient for the visitor himself. He gets more rights, can leave comments, participate in contests, view all pages, find out last news about the project.

Definitely don't panic! This is fixable. Naturally, it is better to take care of the safety of all information in advance: get a special notebook, a separate text file. It is necessary to write down new passwords in time, keep them at hand, but in a place inaccessible to others. However, you can't follow everything. In this case, the administration of the resource comes to the rescue.

You click on the "forgot login" (or password) button, remind you what your mail is - and after a while you will be sent the necessary data in a letter.

Usually this happens through the fault of the user himself, you probably violated some condition. Try to find the reason yourself, re-read the user agreement and pay special attention to the section that deals with various sanctions, blocking periods and the possibility of its removal.

If you did not find the necessary items, you yourself are not able to deal with the problem, then there is only one way out - to contact the administrators.

Of course, it's not always your fault. Perhaps your account was simply hacked, and the administration thus protects visitors from intruders. It could also happen if you caught a virus the day before, then the program sometimes recognizes the username and password and automatically enters the sites through your accounts.

As a rule, the administration goes towards registered users and helps to quickly restore the lost. However, there are other situations as well. If they refuse to help or ask you to pay a lot of money, then it’s easier to create a new account.

This is also an account, only the user is not already, but mobile device. For example, now many people browse the web using a smartphone. If it has an operating android system, then you can create an account in services from Google. It will allow you to easily view mail, surf and use the search. There are also accounts that work for other operating systems and gadgets.

This is a great opportunity to save time on data entry, save all settings and personal information about the owner of the device. Thanks to it, access to the phone or smartphone is also restored if problems occur.

At first, many people think that it is difficult and not too necessary, but then they get used to it and understand: without an account on the phone, it’s like without hands. Still, you won’t carry a laptop or a tablet everywhere with you, sometimes good smartphone enough.

Blocked Instagram for violating the rules - what to do? This question often arises for users who have been temporarily blocked. In most cases, it is caused by a violation of non-strict, but mandatory rules.

Sometimes a notification arrives on the phone informing you of an attempt to log into the account. This means that a third party tried to access the account. Perhaps someone recognized the phone number or made a mistake when entering it. The same goes for email. At the same time, the system does not understand the ownership of devices, but blocks authorization on each.

What to do and how to unlock an account?

To unlock the account, confirm the ownership of the account. To do this, specify an alternative contact address attached to your account, or contact technical support.

Block for violating Instagram terms

In most cases, the account is blocked for four reasons.

During registration

When trying to create a new account, the user receives a notification about blocking and is returned to the main page. This is caused by a violation of one of the basic conditions described on home page social network. The inability to create an account is due to suspicious user activity. The system considers that this is a bot or a spammer that creates advertising accounts and bans him.

To solve this problem, there is a way that uses a proxy. It is recommended to try it from a computer:

1. Set a proxy, for which you need to purchase a new address on special server, which changes the user's IP address. Usually Instagram blocks the account by IP, and the proxy will periodically change it. You can purchase this service on several online services. It is recommended to choose a country close to where you live to reduce page loading delays.
2. Clear browser history or go into incognito mode so that the system does not recognize the user.
3. Activate the server. To do this, read the instructions provided on the site of the service that sells proxy servers.
4. After waiting for authorization on the Internet, create a new one email, because you can't attach multiple pages on a social network to one. It is recommended to use Gmail as it is more trusted by international services.
5. Create a new Instagram account by linking the created mail to it. Remember that proxies must be active throughout all stages.
6. After completing the registration, use the account as usual: follow friends and celebrities, upload photos, like. Do not overdo it, as excess activity is suspicious.
7. A few days after registration, link a phone to your account that has not previously been associated with Instagram accounts. Suitable for this virtual numbers, but it is better to use the real one so that you can restore your account in case of loss or temporary blocking.

If you have a Facebook account, link it to Instagram. It is advisable to use the old account on which the activity is being conducted. To create a binding, go to settings.

Number of likes

Often, a ban is issued to new accounts that start to sharply like various posts. The system marks the account as a bot and blocks it. To avoid this, it is recommended to follow 4 rules:

1. Do not place dozens of likes on the first day of registration. It is better to fill out a personal page by posting photos every three hours. After two days of periodically uploading photos, the page becomes less suspicious.
2. Fill in personal information: put a photo in a profile, write a biography. And you can also follow multiple friends.
3. Keep uploading photos periodically so that the page does not become outdated.
4. Stick to the limit of likes per hour. For new accounts, it is 60, increasing to 300 over time. It is advisable to avoid an excess of likes so that the account does not fall under suspicion.

trademark

Instagram blocks users who violate the company's trademark. It is necessary to carefully study the rules and remember in which cases the user is required to specify it.

Copyright

What applies to a trademark also applies to copyright. Non-unique content that is not used for personal purposes is prohibited. Reposting paid photos and posts without the permission of the copyright holder is also not recommended.

What to do and how to restore access to your account

To get rid of a temporary block, log in from a computer or other non-blocked device. If you can log in, then the problem is related to the locked device. You can solve this problem by reinstalling the application or contacting technical support.

If an account is permanently locked out, the user will not be able to access it. Permanently blocked accounts are deleted, the owner cannot even view the downloaded content. Sometimes the user does not receive a notification, so only the technical support. In this case, you will have to create a new account using a different login. The freed mail can be reused, but it is better to start a new one.