The article refers to:

To restrict access to the program to other users, a password is used, which will be requested when uninstalling the program, shutting it down, or changing settings. If you have forgotten this password, disable it. Instruction.

If you have forgotten your password for My Kaspersky, activation code, access code for Kaspersky Safe Kids, secret code Kaspersky Internet Security for Android, master password for Kaspersky Password Manager, see instructions in the article.

If you have forgotten the password for the Virtual Safe created in Kaspersky Total Security or Kaspersky Security Cloud, you will not be able to reset it. You need to create a new Virtual Safe.

How to disable a password to uninstall a program, close it, or change settings

It is possible to disable the password for a Kaspersky Lab application only in the secure Windows mode. More details in step 5.

  1. Download the archive with the utility to disable the password.
  2. Go to the archive folder.

  1. Click right click click on archive and select Extract all.

  1. Specify the folder where the files will be extracted from the archive and click Extract.

  1. Boot your computer to safe mode. Instructions in the article.

Step 5 is required.

  1. Go to the folder with the files from the archive and run the KLAPR.bat file.

  • A command prompt will open.

  1. Press any key on the keyboard. You will see a message that the password was disabled successfully.

  1. Close command prompt and restart your computer.

The password for the Kapersky Lab program will be disabled. The program will no longer require a password to uninstall, shut down, or change settings. If necessary, you can set New Password.

What to do if the solution did not help

If a Kaspersky Lab application keeps asking for a password:

  1. Create a restore point. Instructions on the Microsoft support site.
  2. Uninstall a Kaspersky Lab application using the kavremover utility. Instruction in

Problem: you have decided to uninstall one of Kaspersky's products, but it turned out that you have safely forgotten your system password. In this article, we will tell you how to solve this problem and provide detailed step-by-step instructions.

Remember main defense antivirus is to protect you from a variety of threats that your PC is exposed to almost every moment.

Important! Disabling and even more so resetting the password is necessary only in

There are two steps to take to resolve the issue:

  • reset the password;
  • remove the utility.

So, you want to recover the password from the Kaspersky anti-virus utility. Unfortunately, you will not find such an option in the program. However, there is another possibility - to completely remove old password. Of course, you can create a new one afterwards if you see fit.

Step 1. Open browser.

Step 2 Download archive from special program from the website of the Kaspersky developers.

Step 3 The downloaded archive will appear in the bottom bar of your browser. Click on this file and click "Show in Folder".

Step 4 Unpack the archive by right-clicking and selecting "Extract All" in the window that appears.

Step 5 In the dialog box that appears, click "Extract".

On a note! It will need to be opened after you restart your PC and start safe mode, if you do not know how to do this, there is an instruction below.

Step 7 Restart your PC and boot it into safe mode. The algorithm for turning on the PC in safe mode depends on the version of your operating system. By itself, safe mode or diagnostic mode is a simplified graphical shell designed to fix simple problems that periodically arise in the operation of the OS. In addition, it can also be used to remove viruses. Below we will show how to run this mode on almost all versions of Windows.

Windows 10

  1. Launch the "Start" menu, find "Settings" in it.

  2. In Settings, you need the Update & Security option.

  3. You need a Recovery tab. In the lower "Special boot options" click on "Restart now".

  4. In the window that opens, you will be prompted to select the next action - click on the "Diagnostics" item.

  5. In the "Diagnostics" section, click on the item " Extra options».

  6. In the "Advanced Options" section, click on the "Download Options" item.

  7. In the next window, click on the "Restart" button.

  8. Next, you will be asked to choose a boot option - press F4 on your keyboard to boot your PC in safe mode. Ready!

Windows 8/8.1


The further algorithm is similar to the one presented in the previous section.

Windows 7/Vista

Windows XP


Restart your PC. Ready!

Congratulations, you have restarted your PC in Safe Mode. Follow the next steps to continue.

How to reset the password from Kaspersky

Step 1. Run the "KLAPR.bat" file.

Step 2 You will see a black window. Don't be scared - just press any key.

Step 3“The operation completed successfully” will appear on a black background - congratulations, the operation was successful, the password has been reset.

Step 4 Press any button on the keyboard again to close the program window.

Step 5 Now you need to restart your PC again. Ready!

Video - How to reset a password from Kaspersky

So good, the password has been reset, but how do I uninstall the program?

There are several ways to remove antivirus program Kaspersky Labs:

  • installation wizard;
  • KAV Remover Tool.

To begin with, we will focus on not the simplest, but the most effective method and use special utility, released by the developer himself, to remove their products. The utility is called KAVRemover.

How to uninstall Kaspersky with KAV Remover Tool

Instructions for use:

Step 1. Go to company website.

Step 3 If you downloaded the archive, then you will need to unzip it.

Step 4 Double-click the left mouse button to run the file from the archive or the kavremover.exe executable file.

Step 5 Agree by clicking "I agree".

Step 6 The window “ Kaspersky Lab Products Remover", in which you will need to drive in security code from picture.

Step 7 In the "The following products are found" field, the Kaspersky programs that were installed on your PC will appear.

On a note! If there are several, you will have to delete one by one.

Step 8 Wait for the end of the process, the completion of which will inform you of the dialog box - then just click "OK".

Step 9 You need to restart your PC. Ready!

How to uninstall Kaspersky using the "Installation Wizard"

This is the simplest and fast way, with which you can remove Kaspersky antivirus from your computer.

Instructions for use:

Step 1. You need to launch the "Control Panel" and select "Programs and Features". Then open Kaspersky Endpoint Security 10 and click Edit.

Step 2 The "Installation Wizard" will appear, in which you need to select the "Uninstall" item.

Step 3 A window will appear in front of you in which you will be asked to select the data that you would like to save - to do this, check the boxes next to them. If you do not want to save anything, then immediately click "Next".

Step 4 Click on the "Delete" button.

Step 5 You need to restart your computer.

We hope that you are not very confused and were able to successfully reset a forgotten password on the Kaspersky anti-virus utility!

Video - How to remove Kaspersky Antivirus completely

Hello dear readers, recently it was necessary to renew a license in one company and faced such a problem as password reset from kaspersky. Password of course necessary thing but not when it gets in the way of good deeds. After sitting for a while, I found the answer to this question.

You can reset your password or delete it for the following products:

  • Kaspersky Anti-Virus
  • Kaspersky Internet Security
  • Kaspersky Total Security
  • Kaspersky Free
  • Kaspersky PURE
  • Kaspersky Small Office Security

How to remove Kaspersky if you forgot your password

Removing the password was easy enough. For this:

1. We restart the computer and go into safe mode (when the computer boots, press F8, before Windows boot). Selecting the very first item Safe mode.

AT normal modereset password on kaspersky will not work.

2. When we boot into safe mode, you need to go to the kaspersky folder. Usually the paths are:

  • Kaspersky Anti-Virus 6.0 MP4: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0
  • Kaspersky Internet Security 6.0 MP4: C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0
  • Kaspersky Anti-Virus 6.0 for Windows Workstations MP4: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4
  • Kaspersky Anti-Virus 6.0 SOS: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 SOS
  • Kaspersky Anti-Virus 6.0 for Windows Servers MP2: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Servers

If not found, look for the folder in Program Files Kaspersky Lab

3. We go into the folder, find the avp file (extension.exe) and rename it, for example, to 1.exe

Now we reboot, the computer will turn on in normal mode. We launch Kaspersky from the folder in which you renamed it and go to the settings.


Now in the Kaspersky settings, go to the settings and uncheck password protection and self-defense.


Click OK to unload kaspersky. By clicking exit in the tray.

We go into the folder and rename it back to avp.exe. If you do not see the exe extension, then simply rename it to avp .

Applicable for products:

  • Kaspersky Anti-Virus 2013 - 2020
  • Kaspersky Internet Security 2013 - 2020
  • Kaspersky Free
  • Kaspersky Total Security 2015 - 2020
  • Kaspersky Small Office Security 3.0/4.0/5.0
  • Kaspersky PURE 3.0

If you do not remember the password for Kaspersky Anti-Virus, then when you try to disable protection or change the anti-virus settings, you will be prompted to enter the password.

In Kaspersky Anti-Virus versions 6.0 and 7.0, the "Password Confirmation" window will appear with the text "To perform the operation, you must enter the password specified when configuring Kaspersky Anti-Virus".

In versions 2009-2013, the prompt "Password verification" and the message "You must enter a password to perform this operation" are displayed:

In Kaspersky Anti-Virus version 2014 and higher, and in Kaspersky Free, the screen will be dimmed and a box will appear with the text "Are you sure you want to pause protection? This action will reduce the protection of your computer. Enter your password":

If an incorrect password is entered, a window will appear with the error "Invalid password specified" or "Invalid password entered":

In some versions, instead of an error window, a pop-up message "Incorrect password. Try entering the password again" may appear:


Also, depending on the application settings, when you try to uninstall Kaspersky Anti-Virus or Kaspersky Internet Security, you may be required to enter a password. In this case, you will be prompted to enter a password to uninstall the program:


If you don't remember set password, then to disable the password, you can use a special utility:

Download the KLAPR.zip archive and extract the files from the archive. Then, restart your computer in . Run the file KLAPR.bat and after running command line, press any key on the keyboard.


Wait for the line with the text to appear in the window: " The operation was successfull".

Restart your computer.

If the message "Not a single value was found..." appears, then the utility did not find any installed version antivirus. In this case, use an alternative utility designed for earlier versions of antiviruses, described below.

Resetting a forgotten password in Kaspersky Anti-Virus and Kaspersky Internet Security versions 2007-2012

Applicable for products:

  • Kaspersky Anti-Virus 6.0/7.0/2009 - 2012
  • Kaspersky Internet Security 6.0/7.0/2009 - 2012
  • Kaspersky Anti-Virus Yandex version 2012
  • Kaspersky Small Office Security 2.0
  • Kaspersky PURE 1/2.0/

Download the archive with the utility and extract all files from the archive.

Restart your computer in . Run the file kaspersky_2007_2012_pass_reset.bat and, after the command prompt appears, press any key on the keyboard.

After the "Password Reset" message appears, press any key on your keyboard and restart your computer.

Setting a new password in different versions of Kaspersky Anti-Virus:

If necessary, you can set a new password. To do this, in the main window of the antivirus, click "Settings". In the settings window, depending on the version of the antivirus, select the tab:

In version 6.0, select the "Settings" tab, check "Enable password protection" and click the "Settings" button;
In version 7.0, select the "Tools" tab, check "Enable password protection" and click the "Settings" button;
In version 2009 and 2010, select the "Protection" tab, check "Enable password protection" and click the "Settings" button;
In version 2012 and 2013, select the "General settings" tab, check "Enable password protection" and click the "Settings" button;

In versions 2014 - 2017 and Kaspersky Free, select the "General" tab and click on "Set password protection":


In the window that appears, enter the new password twice, check the scopes of the password and click "OK":

Remember or write down your new password. Close the settings window by clicking Apply and OK.

Note. The password reset instructions described in the article are intended only for personal use, on your personal devices. Hacking other people's passwords is illegal and threatens with criminal liability (Article 272 of the Criminal Code of the Russian Federation).

A utility for removing Kaspersky Lab products (kavremover).

When uninstalling Kaspersky Lab products using standard means Windows (Control Panel -> Add/Remove Programs) errors may occur as a result of which the program will not be removed or will be partially removed. To completely remove a Kaspersky Lab product, use the kavremover utility.
The uninstall utility completely removes the following Kaspersky Lab products:


  • Kaspersky Safe Kids

  • Kaspersky Small Office Security for Personal Computer/File Server (all versions)

  • Kaspersky Total Security (all versions)

  • Kaspersky PURE (all versions)

  • Kaspersky Anti-Virus (all versions)

  • Kaspersky Internet Security (all versions)

  • Kaspersky Free

  • Kaspersky Password Manager (all versions)

  • Kaspersky Fraud Prevention for Endpoint (all versions)

  • AVP Tooldriver

  • Kaspersky Security Scan 3.0

  • Kaspersky Security Scan 2.0

  • Kaspersky Endpoint Security 8/10/10 SP1 MR2 for Windows (for file servers)

  • Kaspersky Endpoint Security 8/10/10 SP1 MR2 for Windows (for workstations)

  • Kaspersky Anti-Virus 6.0 R2 for Windows Workstations

  • Kaspersky Anti-Virus 6.0 R2 for Windows Servers

  • Kaspersky Anti-Virus 6.0 FS MP4

  • Kaspersky Anti-Virus 6.0 SOS MP4

  • Kaspersky Anti-Virus 6.0 WKS MP4

  • Kaspersky Anti-Virus 8.0 for Windows Servers Enterprise Edition

  • Kaspersky Network Agent 10

  • Kaspersky Lab Network Agent 8/9

Working with the utility

For complete removal program do the following:


  1. Download the kavremvr.zip archive and then unzip it (for example, using the WinZip archiver). Or download the kavremvr.exe executable file.

  2. Run the kavremvr.exe file by double-clicking on it with the left mouse button.

  3. Check out license agreement Kaspersky Labs. Read the agreement carefully and if you agree with all of its clauses, click I agree.



  1. In the window Kaspersky Lab Products Remover enter the security code shown in the picture in the empty field. If the code is not clearly visible, to re-generate the code, click on the refresh button to the right of the picture.

  2. Select from the menu Found the following products a Kaspersky Lab application that was installed on your computer. Click Delete. If several Kaspersky Lab products are installed on the computer, select and remove them one by one. You can select a program to uninstall from the list of all products supported by the uninstaller, to do this:

    • Run the kavremvr utility via the command line in manual selection mode, with the nodetect parameter:

    • kavremvr.exe --nodetect.

    • Select from the list desired program and delete it. If there are several such programs, remove them one by one.




  1. The removal may take some time. Wait for a dialog box to appear informing you that the product has been uninstalled successfully, and then click OK.



  1. Restart your computer.

By default, the deletion log of the view is stored in the utility location folder. kavremvr xxxx-xx-xx xx-xx-xx (pid xxxx).log where you can view the version of the utility:



Additional information (corporate products)

When uninstalling Network Agent version 10 or Kaspersky Endpoint Security 10/10 CF1/10 SP1 MR2 for Windows, you may need to specify a password. For this:


  1. Run the utility from the command line with the parameter

  2. kavremvr.exe --password-for-uninstall:%PASSWORD% --MSIPARAM:KLLOGIN=%login%, where:

    • %login% is the username for the respective product;

    • %password% - this is the password for the corresponding product.

    Example: kavremvr.exe --password-for-uninstall: 123 --MSIPARAM:KLLOGIN= Ivanov



  1. Select the desired program from the list.

During program operation, the following errors may occur:


    Error 1001
    Products that result in an error when uninstalled: Kaspersky Endpoint Security 10/10 CF1/10 SP1 MR2

    Cause: Disks encrypted with FDE or disks scheduled for FDE encryption were detected.



    Error 1002

    Products that result in an error when uninstalled: Kaspersky Network Agent 10 CF1, Kaspersky Endpoint Security 10/10 CF1/10 SP1 MR2
    Cause: An uninstall password was set for the specified products, but the user did not enter the password on the command line.



    Error 1003
    An error can occur when uninstalling any Kaspersky Lab product.
    Cause: KAVRemover is being run from a directory that contains non-ASCII characters in its path from a localization other than the current Windows locale. For example, such a situation may arise if the username is specified in non-Latin letters, and the user launches the utility from his desktop.