Federal State Information System "Federal Register of State and municipal services(functions)" (hereinafter referred to as the federal register, FRGU) ensures the maintenance in electronic form of a register of state and municipal services, functions for the implementation of state control (supervision) and municipal control (hereinafter - functions), as well as a register of other services in accordance with the list of other services, information about which is placed in the federal register of state and municipal services (functions), approved by the Government Russian Federation.

Compound

Below is a high-level functional architectural diagram of the FRGU with an indication of the components included in it:

Description of components (functional modules) FRGU version 4.1:

Provides identification and authentication of users who have gained access to the FRGU.

2. Module for entering information into the Federal State University

Provides automation of the following processes:

  • Description of services, functions, necessary and mandatory services, other services, authorities, administrative regulations, documents, maps of interdepartmental interaction (hereinafter referred to as CMS), requests for access rights to CMS.
  • Maintenance of auxiliary directories of the Federal State University.
  • Creation of open data sets in accordance with the pre-configured types of open data sets of the Federal State University.
  • Formation of uploads of a data set, including a data passport and an upload structure.
  • Implementation of format-logical control over the completeness and quality of the entered information.
  • Search for services (functions, authorities, documents, legal acts, ARs, etc.).
  • Coordination of the information that makes up the description of the FRGU information object, in accordance with the information specified for it life cycle.
  • Sending letters to e-mail users.
  • Internal user alerts through the user interface.

3. Administration module

Provide automation of the following processes:

  • Administration of intrasystem processes and user management.
  • Monitoring of events taking place in the Federal State University.
  • Setting up the transport subsystem.

4. Report generation module

Provides the formation of analytical reports in a given form based on the aggregate data of the Federal State University, as well as on the statistics of the readiness of the objects of the Federal State University or the work of users.

5. Module for interaction with external systems

Module for integration with systems-consumers and systems-providers of information about services (functions) and authorities (organizations), which provides interaction with external information systems through the following web services:

  • - the service is designed to provide the possibility of obtaining by external information systems complete information about the service (function, authority, directories) contained in the Federal State University.
  • - the service is designed to provide external information systems with the necessary basic set of information about services (functions, authorities). The service allows you to transfer only those information about services (functions, authorities) that are requested by external systems (configurable list of transferred information).
  • - the service is designed to interact with external information systems that contain information about executive authorities (local governments) or other organizations providing services (in particular, the MFC).

6. Transport subsystem

Provides information interaction with the regional nodes of SPGU (Model registries) in terms of transmitting and receiving information about services (functions, authorities), as well as transmitting and receiving background information.

Legal Framework

  • Decree of the Government of the Russian Federation of October 24, 2011 .
  • Federal Law of July 27, 2010 .
  • Decree of the Government of the Russian Federation of May 16, 2011 No. .

Below are the answers to typical questions on the provision of information on state (municipal) services to the State Autonomous System "Upravlenie":

  1. What access rights to the State Automated System "Upravlenie" must be assigned to the user in order to transfer information about state (municipal) services in the "1-GU" and "1-MU" forms?

To transfer reports according to the "1-GU" and "1-MU" forms, the user of the GAS "Management" must be assigned the "Specialist" authority.
The request for access rights is carried out in accordance with Appendix E "" GAS "Management".

  1. Where in the closed part of the GAS "Management" you can find input forms for transfer information on state (municipal) services in the forms "1-GU" and "1-MU"?

A user with access permission with the role of "Specialist" must click on the "Information Services" button. At the end of the list information services select "Monitoring of state (municipal) services".

  1. When entering the monitoring of the State Medical University, an error occurred when searching for the OGRN of the user's authority in the FRGU database. How to fix this error?

Initially, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the error remains, then it is necessary to check for the presence of the correct PSRN of the authority in the database of the Federal Register of Public Services (FRGU). To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.

If the OGRN of the authority is absent or incorrectly indicated in the consolidated register of the Federal State University, then it is necessary to correct the relevant information. Updating of data in the GASU from the Federal State University is carried out once a day. Therefore, after the corrected record of the organization is verified and agreed, as a result of which it will receive the status " Published", it is necessary to re-check access to the "Monitoring of state (municipal) services" in the closed part of the SAAU in 1 day.

If after 2 days the error remains, it is recommended to contact the SACU support service regarding this problem. When contacting, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University, and it is also necessary to send a screenshot of the error when entering the "Monitoring of state (municipal) services". In the appeal, you must indicate how much time has passed since editing the organization's record in the Federal State University.

  1. When entering the monitoring of the State Medical University, a message appeared that the user's authority is not responsible for the provision of state (municipal) services. How to fix this error?

Initially, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the error remains, then it is necessary to check the presence of registered services provided by the authority in the database of the Federal State University. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.

If in FRGU the authority does not have records of state (municipal) services, then it is necessary to correct the relevant information. Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the adjusted records of the organization's services are verified and agreed, as a result of which they will receive the status " Published", it is necessary to check again after 1 day whether the records of the state (municipal) services provided to them have appeared in the "Monitoring of state (municipal) services" in the closed part of the SAAU.

If after 2 days the error remains, it is recommended to contact the SACU support service regarding this problem. When applying, it is recommended to indicate the full name and PSRN of the authority, identifiers of the necessary services in the Federal State University, and you must also send a screenshot of the error when entering the "Monitoring of state (municipal) services". The submission must indicate how much time has passed since the relevant records of services provided by the authority were uploaded to the FGU.

  1. Who should fill in information about state (municipal) services in the State Automated System "Upravlenie"?

Information about the state (municipal) service is filled in by the organization (FOIV, ROIV, OMSU) responsible for providing the service, according to information published on the Federal State University.
Information about the state (municipal) service, which is responsible for the state (municipal) institution, is entered by the parent organization (FOIV, ROIV, LSSU).
If the organization responsible for providing the service does not have technical feasibility work with GAS "Management", then information about state (municipal) services is entered for it by its parent organization.

  1. When entering the GIMU monitoring, a message appeared stating that an error occurred while searching for the user's organization, or that the authority was determined, but a blank page was displayed. How to fix it?

In the event of such an error, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the error remains, then it is necessary to check the presence of the record of the authority in the FRGU database. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University.
If the data is entered correctly in the Federal State University, it is recommended to contact the service technical support GASU on this issue. When contacting, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University, and it is also necessary to send a screenshot of the error when entering the "Monitoring of state (municipal) services". In the appeal, you must indicate how much time has passed since the last editing of the record of the authority in the Federal State University.

  1. When you enter the GIMU monitoring, only monitoring filters are displayed. At the same time, no information is displayed under the filters anymore. How to fix this problem?

Most probable cause this problem is used to work with GAS "Management" Internet browser Explorer 8 version. In this case, it is recommended that you familiarize yourself with the requirements for the browsers used to work with the GAS "Upravlenie", which are given at.

  1. Our authority is responsible for the formation and maintenance of the regional register of public services (RRGU), as well as for sending information from the RRGU to the federal RGU. How can I get access to the entry forms for the entire list of organizations in the region in the monitoring of the State Medical University in the closed part of the GAS "Upravlenie"?

It is necessary to send information containing the full name of the authority, its PSRN and NLA or a link to the NLA, according to which the relevant powers are assigned to this authority, to the mail of the technical or methodological support service of the SAAU. The appeal must indicate that this authority needs to provide full access to the "Monitoring of public (municipal) services" in the closed part of the SAAU. At the same time, users from this authority still need to be given access permission with the role of "Specialist" in the profile of the authority in the ESIA.

  1. Why are there no lines of sections 1 and 4 in the forms for entering reports for the reporting quarter in the “Monitoring of public (municipal) services” in the closed part of the State Automated System “Upravlenie”?

In accordance with the order of Rosstat No. 217, data on sections 1 and 4 of reporting forms 1-GU and 1-MU are provided only in the annual report. In quarterly reports, only sections 2 and 3 need to be submitted.

  1. In the monitoring of GIMU at the authority, an incomplete list of services provided is displayed. How can this problem be fixed?

It is necessary to check the correctness of the list of registered services provided by the authority in the database of the Federal State University. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.

If in FRGU the authority does not have records of some state (municipal) services, then it is necessary to correct the relevant information in FRGU. Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the adjusted records of the organization's services are verified and agreed, as a result of which they will receive the status " Published", it is necessary after 1 day to re-check the compliance of the list of services provided by the authority, which are displayed in the SAAU, with the list of registered services provided by the authority, from the FGU.

If after 2 days the list has not changed, it is recommended to contact the SACU technical support service on this issue. When applying, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University. It is also necessary to indicate the identifiers of services in the Federal State University, which are not displayed by the authority in the list in the SACU. The appeal must indicate how much time has passed since the change in the relevant records of services provided by the authority in the FGU.

  1. In the monitoring of GIMU at the authority, the list contains services that are no longer provided. How can this problem be fixed?

In the event of a similar problem, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the problem persists, then it is necessary to check the correctness of the list of registered services provided by the authority in the FRGU database. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.

If in the FRGU the authority has records of state (municipal) services that are no longer provided by this authority, then it is necessary to correct the relevant information in the FRGU. Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the adjusted records of the organization's services are verified and agreed, as a result of which they will change their status in the consolidated register of the Federal State University from " Published"to status" Removed", it is necessary after 1 day to re-check the compliance of the list of services that are displayed by the authority in the SAAU with the list of registered services provided by the authority from the Federal State University.

If after 2 days the list has not changed, it is recommended to contact the SACU technical support service on this issue. When applying, it is recommended to indicate the full name, PSRN and the identifier of the organization in the Federal State University. It is also necessary to indicate the identifiers of services in the Federal State University, which are displayed in the list in the SAAU, despite the fact that they have the status "Deleted" in the consolidated register of the Federal State University. The appeal must indicate how much time has passed since the change in the relevant records of services provided by the authority in the FGU.

  1. In the monitoring of the State Medical University, the list of organizations contains records of organizations that have not been deleted from the RSU. How can this problem be fixed?

In the event of a similar problem, it is recommended to refresh the page by holding down the Ctrl + F5 buttons at the same time. If the problem persists, then it is necessary to check the correctness of the list of organizations in the FRGU database. To do this, it is recommended to contact the authorized body of the subject of the Russian Federation responsible for the formation and maintenance of the regional RGU, as well as sending this information to the Federal State University. In the absence of information about the responsible authority, it is recommended to contact the support service of the regional or federal RGU.

In FGU, the status of an organization must be "Deleted". If something else is indicated in the status, then it is necessary to correct the corresponding organization record in the FRGU and wait until the organization record status changes to "Deleted". In addition, the services registered in the FRGU for this organization must also have the status "Deleted". Updating data in the SAAU from the consolidated register in the Federal State University is carried out once a day. Therefore, after the changes in the consolidated register of the Federal State University are checked and agreed, as a result of which the organization's record will change its status to " Removed", after 1 day it is necessary to re-check the compliance of the list of organizations in the SACU with the list of organizations in the Federal State University with the status "Published".

If after 2 days the list has not changed, it is recommended to contact the SACU technical support service on this issue. When applying, it is recommended to indicate the full names, OGRN and identifiers in the Federal State University of Organizations of organizations that have the status "Deleted" in the Federal State University, but are displayed in the GASU. The appeal must indicate how much time has passed since the change in the relevant records of organizations in the Federal State University.

  1. For what period is it necessary to provide information on forms 1-GU and 1-MU (urgent, quarterly) for the 3rd quarter of 2015: only for the months of the 3rd quarter of 2015 or on an accrual basis from January 2015 to September 2015?

According to forms 1-GU and 1-MU (urgent, quarterly) for the 3rd quarter of 2015, it is necessary to provide information only for the period from July to September 2015 inclusive.

  1. Is it possible to put a dash in the monitoring input forms of the State Medical University?

According to Rosstat Order No. 217 dated 05/06/2015 (as amended by Rosstat Order No. 342 dated 07/23/2015), in the forms 1-GU and 1-MU (urgent, quarterly) dashes are placed only in lines 1-11 of section 1, as well as in lines 46-56 of section 4. All other indicators (ie lines of sections 2 and 3) in the quarterly forms must be filled in, dashes in these sections are not allowed.

  1. Only integer values ​​can be specified in the monitoring input forms of the GIMU. Why can't I put down decimal places?

According to Rosstat Order No. 217 of 05/06/2015 (as amended by Rosstat Order No. 342 of 07/23/2015), in forms 1-GU and 1-MU, all indicators must be filled in in whole numbers without a decimal sign.

  1. In what units of measurement (day, hour, minute) is it necessary to indicate the value in the 40th line of the monitoring input forms of the State Medical University?

According to Rosstat Order No. 217 dated May 6, 2015 (as amended by Rosstat Order No. 342 dated July 23, 2015), in the forms 1-GU and 1-MU, line 40 indicates the average number hours provision of public services. In this case, the value in line 40 is calculated as a weighted average of the total array of information on the line and greater than or equal to the value of line 41. If the actual period for the provision of public services, established by the administrative regulation, is calculated in days, when filling in the value of the indicator a day must be counted as 24 hours. If the actual term for the provision of a public service, established by the administrative regulation, is calculated in minutes, it must be taken into account that an hour is 60 minutes; thus, the value of the indicator when filling must be divided by 60.

Interdepartmental State Information System of the Sverdlovsk Region No. IS-14/0010. It was put into effect by the Decree of the Government of the Sverdlovsk Region dated January 19, 2012 No. 17-PP "On Regional State Information Systems "Register of State and Municipal Services (Functions) of the Sverdlovsk Region" and "Portal of State and Municipal Services (Functions) of the Sverdlovsk Region".

The system "Register of State and Municipal Services" is designed to collect and store information on the procedure for the provision of state and municipal services (functions) by authorities, as well as ensuring the unity and consistency of regulatory reference information (NSI) in the System of Public Services Portals (SPGU).

The register is maintained in order to provide interested state authorities, local governments of municipalities in the Sverdlovsk region, individuals and legal entities complete, up-to-date and reliable information about the services provided (performed) by the executive bodies of state power of the Sverdlovsk region public services(functions). The main purpose of the register is to place information about the service (function) in the Consolidated Register of State and Municipal Services (functions) and on single portal state and municipal services. To fill in the register of state and municipal services, the RSU-client program is used.

If you have a problem while working with RGU:

Mozilla Firefox, CryptoPro Fox Chrome

Authorization is carried out with valid accounts RSU 3.0. Authorization using ES certificates is possible upon preliminary provision of certificates to the technical support service with an unambiguous indication of the user - the owner of the certificate. Authorization via ESIA is temporarily not supported.

Instructions for gaining access and setting up the regional state information system "Register of state and municipal services (functions) of the Sverdlovsk region"
  • Information system"Register of State and Municipal Services (Functions) of the Sverdlovsk Region" version 4 (RGU 4) is available to users on the Internet at
  • Work in RGU 4.0 is carried out in the browsers Mozilla Firefox, CryptoPro Fox (for users using ES), Chrome. Work in IE browsers is not supported.
  • Access of new users to RGU 4 is carried out on the basis of an official letter addressed to the operator of the system GBU SO "E-Government Operator" with an application attached in the form
  • up-to-date information, complete guide RSU 4 user, methodological recommendations are available on the RSU 4 page at the link