RESO-Garantia is a company specializing in the provision of various types of insurance policies. The range of services includes car, health, life, property insurance, as well as cargo and other valuables insurance. For the convenience of the client, the website of the RESO-Garantia company offers multifunctional settlement services.
With their help, you can calculate the estimated cost of each type of insurance, based on the selected type of policy. All this and much more is provided in the user's personal account, so it is important to know how to register in it.
You can calculate the cost of each type of insurance without re-entering data, as well as buy a policy online in the personal account of the RESO-Garantia Internet service. Registration and access to a personal RESO insurance account is possible after a direct click on the link client.reso.ru.
On the page that opens, click on the "Register for Individuals" button.
When insuring the property of a private enterprise, it is important to select the "Registration for legal entities" button.
To register through the main site, you need to go to reso.ru.
After going to the main page, you need to click on the "Issue a policy online" window.
The visitor will be redirected to the registration page in the official RESO personal account. When choosing any of the ways to go to the authentication page, a single form opens in front of the client to fill out.
Creation of a personal account for an individual
The registration form for authentication in the personal account of an individual consists of two pages. One of them includes basic information about the client: citizenship, passport series and number, full name, gender, contact details, date of birth, registration address in Russia.
After data entry potential client must agree to the processing of personal data. The site has a service that protects against hacker attacks, therefore, for further filling, you must enter the recaptcha. If all relevant forms are completed, the gray button in the left corner of the form will change color to green. Click on it to go to the next step of registration in your personal account RESO insurance.
On the second page, the user has the opportunity to re-check the correctness of the data entered and, if necessary, change them by clicking on the appropriate button. In the window below, in the "Login" field, a phone number will appear, which will later be used to enter the RESO-Garantia personal account. For individual comfort, the client has the right to change the phone number to any numeric or alphabetic combination. The password is entered twice below, as well as the contact email.
You can only use numbers and Latin letters to enter your login and password.
To confirm registration, you must enter two codes, which can be obtained by clicking on the appropriate buttons at the bottom of the form. The combinations will be sent to the specified cell number and e-mail. It is important to remember that from the moment the code combination is requested, it must be entered within 30 seconds. After successfully entering the data, click on the "Register" button. Internet service RESO insurance will send to the client by e-mail or mobile phone authorization data.
Creating a personal account for a legal entity
The company provides an opportunity to buy a RESO insurance policy on the company's website for private entrepreneurs. On the personal account website, for authentication of a private enterprise, you need to select "Registration for legal entities".
In the window that appears, you need to enter all the required data. Upon completion of the filling, it is necessary to confirm the verification of the data by entering the characters from the picture.
After successful verification, the client proceeds to the second stage of registration, where it is necessary, as in the case of registration of individuals, to enter a login, specify a password you have created twice, enter the address Email. After that, registration is confirmed by code combinations from SMS to mobile, as well as from a message to e-mail. At the end of the procedure, the service sends authorization data for entering your personal account to the specified details.
Registration in the client's personal account through the portal "Gosuslugi"
The system suggests an easier way to register a user in the RESO-Garantia personal account. In case of registration through the "Gosuslugi" you must have a verified account on the portal. Register when using state resource You can use the RESO personal account login form on the client.reso.ru page. There you should click on the button "Login through the ESIA (Public Services)".
Next, you will need to confirm your consent to provide personal data to RESO-Garantia. In the form that appears, you will need to confirm the registration. After entering the data, the user is automatically registered as a RESO-Garantia client.
Login to your personal account
You can buy an electronic policy or calculate the cost of an insurance policy online in your personal profile. When re-authenticating in your personal account, you must go to the client.reso.ru website. In the new window, enter your login details, and then enter the received one-time password on your phone. It is important to remember that you have 120 seconds to enter a one-time password.
After specifying all the necessary data, the "Login" button will become active, which will allow you to go to an individual account by clicking it.
You can also enter your RESO-Garantia personal account through the Gosuslugi portal. To do this, select "Login through the ESIA (Government Services)" and go to your personal profile on the portal.
Restoring login details
You can buy a RESO policy on the company's website after going to your personal account. If the authorization data has been lost, they can be restored by selecting the "Recover password" button in the login form.
After automatic verification of the specified information, the RESO-Garantia Internet service will send a one-time password to enter your personal account. After entering it, the user should come up with a new password.
Functionality of a personal account
An authorized user, when switching to an individual RESO-Garantia account, can not only view information related to the purchased services, but also calculate the cost of purchasing a new policy, as well as order its delivery. You can issue and buy RESO insurance online after registering in an individual profile.
The data entered during the identity authentication process is checked by special systems, after which the user can register an application to buy an electronic policy. It is necessary to enter information about the property, as well as attach the relevant documentation only once, when ordering a policy. Subsequently, it will be possible to renew the policy online.
Among other opportunities in your personal account on the official website of the company - online calculator RESO insurance. The insurance calculator will help you find out the approximate cost of insurance, as well as immediately proceed to its registration. It is important to remember that you can get the company's insurance products both at a personal meeting with an agent and at the RESO office. Delivery of the policy is carried out by an agent in Moscow and the Moscow region.
The client also has the opportunity to view information about the current state of insurance, check the policy, view lists of medical institutions and automotive services that provide free help customer as a result of damage. AT online mode you can sign up for a car repair or treatment, see whether it has been done and how much money has been credited to the account, call a tow truck, see the validity period of contracts, contact the insurance agent assigned to the client, and much more.
It is quite difficult to register in the personal profile of the RESO-Garantia client due to the introduction of a large amount of data. However, this stage is important for further trouble-free execution of contracts. The personal account allows you to calculate the cost of insurance, view the necessary information on the status of the insurance contract and purchase a policy from anywhere in the world.
« Quick Guide user of the RESO Educational Portal webtutor.reso.ru The RESO Educational Portal is a specialized corporate...»
Quick User Guide
RESO Learning Portal
webtutor.reso.ru
The RESO Educational Portal is a specialized corporate
website providing access to the Remote
RESO-Garantia personnel training.
The main task of the Distance Learning System (LMS) is
enable RESO agents and managers to receive and
consolidate your knowledge of the company's insurance products, and
get an objective self-assessment of the level of this knowledge.
Moreover, LMS can be used when it is convenient and where it is convenient. You can enter the LMS from a computer in the agency, from home, from your laptop or by going to an Internet cafe. Working in LMS is intuitive, accessible and informative.
We hope that LMS will be a familiar, necessary and convenient service for an agent, which will increase the efficiency of his work.
1. Login to the Learning Portal.
To enter the RESO Educational Portal, you must:
1. On a computer running Microsoft Windows XP or Vista connected to the Internet, launch the Microsoft browser Internet Explorer version 5.0 or higher (it is already in standard set programs on your computer).
LMS performance when using other operating systems(Linux, MAC OS) or other Internet browsers (Opera, Firefox, Chrome, etc.) is not guaranteed!
2. In address bar enter: http://webtutor.reso.ru. Press the "Enter" key on the keyboard.
The entrance on the computers in the agencies of St. Petersburg is placed on the desktop and marked with the label "Educational Portal".
The Learning Portal is launched by double-clicking on this shortcut.
3. Enter your digital partner code (agent code) as a login. This is your permanent login, it does not change in the future.
LMS performance when using other operating systems (Linux, MacOS) or other Internet browsers (Opera, Firefox, Chrome, etc.) is not guaranteed!
4. If you are logging into the LMS for the first time - enter 123 as a password. The system will prompt you to change your password - enter your own password, which you will use in the future. Please note that the password must be entered twice to avoid typing errors. Memorize or write down and keep the password in a safe place, inaccessible to strangers.
The password must contain at least 5 characters (numbers or letters). Do not use 123 as your password, your password in corporate network or access password Information System"Modern Agent".
5. LMS will prompt you to log in again - log in with your login and with the password that you saved. With this login and password enter the LMS and in the future Click on LOGIN to enter the Learning Portal
– – –
A situation may arise when, when trying to enter the Education Portal, the user will receive a message that his account has been blocked, and you need to contact him by e-mail [email protected], indicating in the letter the code of the partner of the person who needs to log in to the system.
– – –
Training courses. Courses are designed to gain or refresh knowledge on relevant topics.
There are several types of courses in the system:
Insurance Products RESO (these courses have a code starting with RESO) General Management Skills (the code starts with MNG) information technology(code starts with IT) You can choose and assign yourself to take any course that is in the "Recommended Courses" list. For this, at the bottom home page find the list of recommended courses and click the "Start learning" button next to the selected course.
For some products, two versions have been created (for Moscow and St. Petersburg, taking into account regional tariffication features) - be careful and choose the version of your city.
After you clicked the “Start learning” button next to the selected course, in the updated window you see a list of chapters of the training course (sometimes the course consists of one chapter). Click the inscription "Start" next to the selected chapter.
After that, a learning module consisting of slides is loaded in a separate pop-up window (the number of slides is displayed at the bottom of the window).
At this stage, depending on Internet settings Explorer on your computer, the system may block pop-up windows. If this happens, in the menu "Tools" - "Pop-up blocking" - "Pop-up blocking options" add the site http://webtutor.reso.ru to the list of websites that have permission.
Also, in the menu "Tools" - "Internet Options" - "Security" - "Nodes", uncheck "Hosts in this zone require server verification (https:)" and add the site http://webtutor.reso.ru to the list of trusted nodes.
This setting is done once, and you do not have to repeat it during further work with the LMS.
The module consists of text material supplemented with diagrams, drawings, photographs, animated elements.
Regulations are attached to each course:
Technical description product, Rules of insurance, sample forms, which are referenced in the relevant sections of the course.
You can move through the slides using the "Previous" and "Next" buttons located in the lower right corner of the slide. The system does not allow you to "jump ahead" and skip a few slides - you must go through them sequentially. But you can access the slides you have already passed at any time - to do this, at the bottom of the slide, click on the green rectangle corresponding to the slide you want to go to.
– – –
After completing each of the sections, you answer several test questions that show how much you have mastered the material presented. The response time for each question is limited, the time indicator is at the bottom of the screen. For each question, there are several possible answers, from which you need to choose all the correct ones.
The test questions in the tutorial are for self-assessment purposes only and are not used for any assessment procedures. Therefore, you are provided Feedback about right and wrong answers.
After choosing all the correct, in your opinion, options, click on the “Check answer” button at the bottom left in the test block. If the answer is incorrect, you will be given another attempt to answer the same question.
Choosing the correct answer according to the student
– – –
At the end of the test, you will be presented with a summary of your self-test results.
You can interrupt the tutorial at any stage by closing the window (by clicking on the GREEN, not the red X in the right upper corner module window).
There are two ways to return to the list of assigned courses:
By clicking on the word "courses - ..." in the upper right corner of the main window (under your full name) Or in the main menu (horizontal green) by selecting "Current training" Active e-courses "
When you restart courses, you will be on the same slide in the course where you finished the day before.
Control tests. After completing the e-course, or without it, you must pass a control test for the courses that are assigned to you. Tests are assigned by the Personnel Training Center in accordance with the training plans.
You can get into the list of scheduled tests in two ways:
By clicking on the word "tests - ..." in the upper right corner of the main window (under your full name) Or in the main menu (horizontal green) by selecting "Current training" Active tests "
Each agent must pass (i.e. score at least a passing score) for each RESO insurance product presented on the Learning Portal. The passed test is valid for 1 year.
New versions of tests are periodically released (versions have a code like YYMMDD - that is, the release date of the version). If you are assigned a new version test, and you passed the test for this product less than a year ago - you decide whether to take the test now.
The test consists of a set of questions that are randomly generated.
Before the start of testing, the information window informs about the duration of the time allotted for filling out the test (usually 1 hour). Only those answers that were given within the allotted time are counted.
Each question is given one answer attempt. You have the opportunity to take the test 3 times and improve your result. At the end of each test, a table with the number of points scored is displayed on the screen.
– – –
After receiving information about the number of points scored for the test, the test window must be closed by clicking on the GREEN cross in the upper right corner of the test window and confirming the completion of the test. Wait a few seconds while the system refreshes the screen - at this point your test log is transferred to the central database. Premature closing of the test window or LMS can lead to the fact that the result of the passed test will not be counted!
After the transfer of the protocol on the test results, the screen takes the following form:
– – –
For each test, you are given 3 attempts, the maximum result of them is taken into account as the final result.
The results of passing courses and tests can be seen by entering the menu "Archive of training"
3. Others useful resources Educational portal The site has a forum, both general and individual for each course, where you can express your opinion about the work of the Educational portal, ask all your questions to the head of the portal and make your suggestions and wishes.
Your active feedback will allow us to quickly improve our work.
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Annex No. 3 To the policy No. MI 000000 dated "__" _______ 200__ Conditions for the provision of medical services within the framework of voluntary medical insurance These conditions for the provision of medical services are drawn up in accordance with the "Rules of Medical Insurance of Citizens" of OSAO "RESO-Garantia" and are an integral part of the contract. An insured event is an appeal by the Insured person during the term of the insurance contract to a medical institution from among those provided for by the insurance contract in case of acute illness, exacerbation of a chronic disease, injury and other accidents for receiving assistance requiring the provision of medical services within their list provided for by the insurance contract. Citizens who are registered in narcological, neuropsychiatric, anti-tuberculosis, dermatovenerological, oncological and other dispensaries, centers for the prevention and control of AIDS, as well as disabled people of groups I and II are not accepted for insurance. 1.1.1. The insured event does not include: pathological conditions and injuries caused/received by the Insured in a state of alcoholic, narcotic or toxic intoxication, as well as as a result of criminal actions of the Insured; treatment of the consequences of drug and alcohol intoxication; 1.2. intentional infliction of bodily harm to the Insured; suicide attempt; 1.3. malignant oncological diseases, as well as their complications, malignant diseases of the blood and lymph; any tumors of the nervous system; 1.4. especially dangerous infections (smallpox, plague, anthrax, cholera, typhus; viral hemorrhagic fevers); 1.5. HIV infection; venereal diseases; urogenital infections (examination in excess of the specified scope and treatment); 1.6. mental illnesses and their consequences; epilepsy; drug addiction, alcoholism; 1.7. occupational diseases; acute and chronic radiation sickness; 1.8. tuberculosis, sarcoidosis, cystic fibrosis, psoriasis, deep mycoses; 1.9. hepatitis, cirrhosis of the liver; renal/liver failure requiring hemodialysis; 1.10. diseases requiring complex and/or reconstructive surgical treatment, transplantation, implantation, prosthetics, plastic surgery and their complications, orthopedic surgeries, unless otherwise provided in the contract; 1.11. type I and II diabetes mellitus and its complications; 1.12. congenital anomalies and malformations; hereditary and genetic diseases; 1.13. infertility; impotence; 1.14. systemic connective tissue diseases (including rheumatic diseases and their consequences); 1.15. demyelinating diseases of the nervous system. 2. OSAO "RESO-Garantia" does not reimburse the cost of medical services provided to the Insured Person, unless otherwise specified in the insurance program: 2.1. any appointments without medical indications, or prescribed by doctors of healthcare facilities not included in the insurance program; 2.2. medical care at home, the provision of medical services at home in the absence of medical indications; 2.3 methods of traditional diagnostics: iridology, auriculodiagnostics, acupuncture diagnostics, pulse diagnostics, etc.; treatment by traditional medicine methods: energy informatics, tsubotherapy, electroacupuncture, hirudotherapy, experimental / author's methods of treatment and diagnostics, in respect of which reliable long-term positive results have not been obtained; herbal medicine, homeopathy; doctor according to the Voll method; PET, etc.; 2.4. services provided for preventive (including in dentistry), cosmetic (including in dentistry), health-improving purposes (including treatment of osteochondrosis without exacerbation), preventive massage, specific immunotherapy; simulators, water procedures, monitoring bowel cleansing, sauna, solarium, balneotherapy, etc.; 2.5. extracorporeal methods of treatment: laser therapy, ozone therapy, UVI blood, plasmapheresis, hemosorption; hyper-, hypo- and normobaric oxygenation; thermotherapy; alpha capsule, shock wave therapy; 2.6. psychotherapist services, hypnosis; 2.7. correction of weight, speech; vision correction using laser surgery methods; 2.8. contraception; artificial insemination; 2.9. pregnancy (except for consultations of a gynecologist up to 8 weeks); pathology of pregnancy, abortions, with the exception of forced termination of pregnancy, which was the result of an accident; If pregnancy occurs during the validity period of the Insurance Contract, the Contract remains valid only in relation to diseases not related to pregnancy, childbirth and their complications; 2.10. diagnostics, treatment, procedures, plastic surgeries performed for aesthetic / cosmetic purposes or to improve the psychological state of the Insured, including skin diseases (papillomas, warts, molluscs, nevi, acne, etc.). ; 2.11. in dentistry: all types of prosthetics and preparation for it (except in cases where the need for prosthetics arose as a result of an accident that occurred during the period of the insurance contract, which will be documented), the use of thermophiles, intracanal pins, surgery periodontal disease, orthodontics; depopheresis; dental implantation. 2.12. hospitalization in the wards of increased comfort, services of a day hospital, a one-day hospital (if the Insured has no risk in the program "Electrical and Emergency Hospital"); hospitalization for nursing care or rehabilitation treatment; 2.13. survey for the purpose of issuing certificates for driving, for the right to carry weapons, for employment, for attending sports and recreational events; for admission to educational institutions; for registration of travel abroad; for the purchase of banking and other insurance products; 2.14. covering the cost of expensive medicines 1 and consumable(except for those used in resuscitation), glasses, contact lenses, Hearing Aids, implants, prostheses, additional medical devices and devices, incl. required during surgery; as well as other corrective devices and devices, including the cost of fitting sizes; 2.15. services related to the preparation and conduct of manipulations, treatment of diseases listed in paragraphs. 1, 2. and/or not covered by the insurance program. 3. If the term of the contract has expired, and the treatment for an acute current illness of the Insured has not been completed, the Insurer shall bear the costs of paying for medical services in case of emergency hospitalization: until discharge from the hospital, but not exceeding the number of days of hospitalization specified by the insurance program. 4. If it is established that the insurance contract is concluded in relation to persons who have diseases from among those specified in paragraph 1 or who have I-II disability groups, as well as in the event of the initial detection of these diseases or the establishment of I-II disability groups for the Insured during the term of the contract insurance, OSAO "RESO-Garantia" pays for medical services provided to the Insured before the diagnosis, or I-II disability groups. In the future, OSAO “RESOGarantia” has the right to remove such Insured from insurance with notification of the Policyholder and the Insured. In 1 Expensive drugs - the cost of 1 drug for 1 course of treatment exceeds four minimum wages (Order of the Ministry of Health of the Russian Federation No. 328 of 23.08.99). The amount of the minimum wage is considered equal to that established by Federal Law No. 82-FZ of June 19, 2000, as of the date of commencement of the course of treatment. Consequences, these persons can be insured only if the above circumstances have disappeared and upon presentation to the Insured of official documents confirming this fact. Insurer ________________________ Policyholder ______________________