The 1C program is used where it is necessary to optimize accounting. This software is licensed, therefore, in order to work in it, you must enter a special key. Without it, the program cannot be launched. If the key 1C does not see, then the program displays information about it. For example, " 1C 7.7 security key not found". Or so " 1C program protection key not found"- the second option more often.

How to solve the problem of an undetected program protection key?

Try checking the box for " Use hardware license". To do this, click on " Setting».

If it doesn't work, then proceed as follows:

  • Find Nethasp.ini, the key protection configuration file.
  • Do not turn off the computer into which the key is inserted. When 1 C starts up and it works, it happens automatic check the presence of a key. Do not turn off the PC, it must be connected to the mains at this time.
  • Checking in Nethasp.ini is done via "broadcast".
  • Specify in the settings a specific path to the PC where the key is located and reject "wideform. mailing list".
  • Open the file. You can choose the editing application of your choice (in "C:\Program files\1Cv81\bin\conf" (for 8.1) or "C:\Program files\1cv82\conf"). We recommend that you select "Notepad" and search for the line "".
  • Specify the IP address of the PC containing the security key 1 C.
  • With the line "NH_USE_BROADCAST = Disabled" disable broadcast network broadcasting.

Everyone, you did your job! You can buy from us

Question: Can't see hardware key(fat client)


Hello!

Such a problem:

On the old PC was 1C 8.2 (single-user thick client - base and client on one PC).
Hardware key (purple H4 M1 ORGL8)
Windows 7, 32bit

We decided to transfer 1C to new hardware ( Windows Server 2008, 64bit).
We installed 1C 8.3 (also a single-user thick client) and a security key driver, and transferred our database there.

At startup, 1C does not find the protection key (No license found. No program protection key or received software license!).

The key is inserted into the USB, it glows.
The key was changed in different USB ports.
Reinstalled the key drivers.
Installed HASP Lisence Manager (although this is hardly necessary, since there is no network distribution of keys)
Also installed the old platform 8.2.

Nothing helped.
Are there any ideas what to do so that 1C sees the key?

Thank you!

Answer:

just in case... the flag in the launch window is the "Use hardware license" setting worth it?

Question: 1s 8.3 does not see the hardware key 8.2


Worked on platform 8.2.18.61. I had to switch to platform 8.3.10.2561. The enterprise server was 64 bit (on 8.2). After installing 8.3 of the enterprise server (64 bits), when starting 1c, it cursed that a license was not found. I start 8.2 (I stop the service 8.3 and start the service 1s 8.2), I see everything. I put the 32 bit version 1s 8.3 the key is visible. I checked the server key, it is green MAX EN8SA (i.e. 1s enterprise 64 bit should see it). Hasp removed the old driver, installed a new one along with the platform. The server was overloaded. But 1s point-blank does not see the key when a 64-bit enterprise server is installed! Any ideas how to solve this issue?

Answer: Again demolished the platform and reinstalled and it started. Some kind of fig.

Question: One client hardware key for distributing licenses by two 1C servers


Hello!
There is a hardware USB key for 100 users and 2 physical 1C servers not in a cluster. One of the servers is a terminal one, it just has a hardware key installed on it. Is it possible to configure the HASP License Manager in such a way that licenses are issued only to 1C servers, and client applications to terminal server could only get licenses from servers?

Answer:() Thanks! I'll try

Question: Local databases and hardware key.


Good afternoon! Please tell me, the company has a hardware key for 100 licenses. Client-server bases 1c work without problems. There was a need to create local databases.
Is it possible to run local databases with a hardware key? If yes, please tell me how. Because now this option does not work, and when starting the local database, it says: No license found. The application protection key was not found or a software license was obtained...etc.

Answer:

Should not. The server and service operate independently of each other.

Question: 1C 8.2 Baovaya does not see the license. Doesn't ask.


Hello! I apologize in advance if I created a duplicate topic. Please help!

The situation is as follows:
Technology platform: 8.2
Basic version configuration 2_0_14_5

At the first start, I uncheck the checkbox in the settings so that it does not look for a hardware key, I add the database from the template, when it starts it does not see the license, but sends it to the licensing center where it asks to enter a 16-digit pin. I don’t enter a PIN - the very fact that it asks is important.

I put it in the office and at home - it works.

At the client, I do the same, up to removing 1C and reinstalling it from the same distributions. But he does not send to the licensing center, but simply writes that he does not see the license.

This is the picture he draws for me...

What to do? The client claims that it started after a virus cleaning. + the interesting thing is that if you just create a database without using a template, it will also ask you to enter a pin code. 15 characters per professional configuration. But the base is important.

The client's OS is licensed Vista, antivirus Nod32v5(I turned it off completely). Demolish the system is not an option because there is a lot of paid software.
PS Already broke his head on this problem.

Answer:

Good afternoon!

In the absence of hardware protection, software protection is active. Only 3 codes. You can install the program only 3 times. If you had to reinstall due to force majeure (virus, fire, new computer), write in 1C, they will give new key. You seem to have already used your 3 keys. Write to 1C.

Question: 8.3 does not see the software key


All the best. Windows 10, BP 3.0. On 8.3.5 everything is ok. I'm trying to update, it took platform 8.3.6. installed both it and 8.3.7 - both do not see activation, a yellow window for obtaining a license pops up (when starting through 8.3.5, everything is still ok)

Answer:

I already gave the laptop, but in any case, thanks, I'll wind it on my mustache for the future

Question: Licensing 2 keys of the same type nethasp.ini


There are many topics on this issue, but I seem to be doing something wrong.
2 servers:
stuck in the first USB key for 100 licenses

a key for 5 licenses is inserted into the second one and a license manager is installed on it, which sees both keys.

but each server only uses local keys. on the second 5 ended and he does not take the licenses of the first, where there are 100 of them and there are free ones. I open the file C:\Program Files (x86)\1cv8\conf\nethasp.ini on the second server and write 2 addresses in the line:

NH_SERVER_ADDR = 192.168.0.1, 192.168.0.2; first ip 5, second ip 100 licenses

Does not work

Answer:() users open several databases and there are file

Question: v7: 1C Catering 6.0 does not see the network address of the security key.


Good afternoon! Here is a PC on Win 7 64 It has 1 Accounting 4 .5 (network version) 7 .70 .505 On startup, the program gives an error:
The program protection key was not found The network address does not exist "PC user" First, I want to ask how can I specify a new key placement address? Namely, local, security keys are plugged locally directly into the PC where I run 7.7 Keys 2 HASP and regular USB protection key.
The USB key is detected by the SLK server, although the SLK does not see licenses on this key.

It is not clear what to do with the HASP key, there is a HASP LM and a HASP HL ​​driver.
But if you run NHSRVW32 from the Bin folder, then he writes that "the key driver is not installed"

Answer: Understood.
In my case, server.ini was in the folder with the 1C database, where you need to manually enter the name of the server where the key is inserted. And everything worked.

Q: Analytics Keys


UPP RAUZ In 2016, on December 29, the HMS was moved from one warehouse 1 of organization A to another warehouse 2 of another organization B, the keys of MPZ analytics were formed; Oak AO; KI 10.03; 10.03. Since 2017, there have been receipts of goods to warehouse 2 of organization B, but analytics keys were formed on KI 10.03. And it turns out now liters of benz are hanging out with analytics KI 10.03; 10.03. Tell me how to be? How to write off? When I just try to move again, the move comes with analytics KI 10.03. I've been working in the organization for a couple of weeks, bukh didn't see that they were cheating

Answer: In any case, start all this with creating a copy of the base and do everything on it, then repeat the necessary in combat. Well, start with Testing the keys built into the standard processing. Maybe this alone will be enough to restore order

Question: v7: 1C 7.7 does not see HASP on Windows 10 x86


There is 1C 7.7, USB HASP local, Windows 10 x86.
Tried different versions drivers - the old ones are no longer installed, but with the new ones, the key is seen in the device manager, but 1C 7.7 issues "Protection key not found" at startup.
Found a branch, but it's not clear how the problem was solved.
Please help.

Answer:() Can you write what version and assembly of Windows, what version of the hasp driver and release of the 1C platform? HASP LM is used or not (although the key is local, but for reference). I'll try to install the same versions myself.

By itself, the message "The program protection key was not found" means that the 1C program could not find a hardware device that performs the role of protecting the 1C program from unlicensed use. In theory, if you do not have a security key, then you are not using licensed version 1C.

The most common dongle model is a small device that plugs in series into a printer port. For the past few years, the security key has been supplied as a device that connects to a computer via a USB port.

When working with the network version of the 1C program, it is allowed to use one security key. In this case, the key must be installed on one of the computers included in the network.

Thus, if at the entrance to 1C the program displays the message "The program protection key was not found", then there are several possible reasons:

  • 1. You do not physically have a security key, because you have an unlicensed 1C program.
  • 2. You have a licensed version of the 1C program, but the security key is not connected to the computer (for example, the administrator took it home for the weekend and forgot to return it).
  • 3. You have a licensed version of the 1C program, and the key is installed in one of the network computers, but is missing network connection to the computer on which the key is installed, or to the computer from which you enter the 1C program.
  • 4. You have a licensed version of the 1C program, and all devices are turned on and turned on correctly, but the speed of the hardware devices is low enough for the program to poll all computers on the network for a security key. If the protection key is not found on the network within the set time, the program will display a corresponding message.

In the vast majority of cases, the message "The program protection key was not found" is displayed when an unlicensed version of the program is used on the computer. To use the 1C program, purchase a licensed version. If everything is in order with the license, then contact the company from which you purchased the 1C program for help.

I ran into this problem the other day. On one of the machines refused to work network version 1C Enterprise. When connecting to the database, the following error fell out.


I would like to draw your attention to the fact that the error appeared on a computer that had 2 network cards with 2 different networks. For some reason, immediately the values present moment did not give. Apparently because HASP monitor I found these keys perfectly, which is why I was looking for a problem in 1C. As a result, he killed half a day of working time. The problem really lay in two network cards, or to be more precise, 2 different networks, the solution was in the file C:\Program Files\1cv81\bin\conf\nethasp.ini


Disconnecting the network in which there are no HASP keys, after rebooting the machine - 1C started up .... Got into Google for a solution to this problem. The search was not long in coming, the solution is as follows:

Protection keys for 1C are divided into:

1. Single user(they must be physically connected to the computer on which 1C is running)

model HASP HL ​​Basic (of blue color ), this key is marked H4 M1 ORGL8, has no built-in memory and personal ID, does not store any parameters and settings. Supplied with products licensed for one workplace.

2. Multi-user (the key is online, 1C can run on any computer in within local network or domain)

Network client keys include a series HASP HL ​​Net (of red color ). They have an internal memory that stores the number of licenses and a unique ID. There are varieties for 5, 10, 20, 50 and 100 users. Has a marking NETXX ORGL8 , where XX- number of licenses (for example NET5 ORGL8 ). There are also keys for 300 and 500 users that are marked NET250+ORG8A and NET250+ORG8B . They are supplied with products licensed for 5 workplaces, as well as separately, in the form of additional client licenses.

3. Server (must be physically connected locally to the computer on which the 1C Enterprise agent server is installed and running)

Keys for server 1C Enterprise are only local. 32 bit version has a security key HASP HL ​​Pro (purple ), which has internal memory and a unique ID. Has a marking ENSR8 , comes with a license for the 1C Enterprise server.

For 64-bit server key is used HASP HL ​​Max (Green colour ) With internal memory and unique ID. Has a marking EN8SA and also supports 32-bit server. Those. having a license for a 64-bit server, you can use the 32-bit version without changing the key, but not vice versa.

For single-user and server key enough install the protection key driver on the local machine and paste the protection key into the local USB port.

For a multi-user (network) security key, you must:
1. Install the security key driver on one of the machines on the network, which will be the key server - HASP4_driver_setup.zip
2. Install the server (service) of the security key on the same machine - HASP_LM_setup.zip
3. Insert the security key into the server into the USB port
4. Install 1C on client machines

In the general case, these actions are enough for 1C to work. During the launch and further operation of 1C:Enterprise 8 on local machines, the system will use a broadcast request on port 475 and look for the security key. If the search fails, a message will appear. "program protection key not found" and work 1C: Enterprise will be interrupted.

If you encounter the message „ program protection key not found“need to check:
1. the presence of a security key in usb port key server
2. check if the key server is running on the server (process named "Hasp loader")
3. check with the telnet command that the key server is available from the local machine on port 475 (for example: telnet 192.168.100.100 475)

If all checks were successful, but the error persists, go to more detailed settings. In the 1C:Enterprise 8 installation folder (usually c:\program files\1cv81\bin\conf or c:\program files\1cv8\bin\) has a file nethasp.ini . This is a security key configuration file, it is divided into sections, we are interested in the section . When installing 1C, by default, in this section, all parameters are separated by double signs ";", which means that these settings are ignored. In this case, the key driver behaves as follows:
1. a broadcast type packet is sent over the local network on port 475 in search of a security key server
2. if no response is received - an error

Disadvantages of the default configuration:
1. broadcast takes some time
2. not all servers respond to such packets
3. no broadcast, but network load

To solve this problem, you need to do the following:
1. specify the specific address where to look for the key server (for example: NH_SERVER_ADDR = 192.168.100.100)
2. disable broadcast search (NH_USE_BROADCAST = Disabled)
3. and limit the types of packets to only the TCP protocol (NH_TCPIP_METHOD = TCP)

As practice shows, the launch speed of 1C: Enterprise 8 after such a setting increases noticeably!

But there are also some limitations this method:

you need to make sure that the address of the security key server does not change, otherwise you will have to reconfigure the nethasp.ini file on all local machines!


I would also like to clarify a few points about working with keys that I had to deal with during work:

1. Monitor HASP does not show the key

By itself, the monitor can only show the presence of a license manager at a particular address. He will be able to see the key only after the protected application successfully opens at least one session with the key. In addition, keep in mind that Aladdin Monitor works only via the UDP protocol, port 475. Thus, the lack of data about the key in the monitor does not mean that the key is not available to the application.

2. Two 1C HASP protection keys on one computer

When installing two or more security keys software HASP per computer should consider that:

  • Keys having different series will work fine. (in relation to 1C: 1 server and 1 network will work fine)
  • Keys of the same series will work if such a possibility has been implemented by the secure software developer. If the developer has not implemented this feature, then the keys belonging to the same series will not work together on the same computer, only one of them will be visible: either closest to the port (in the case of LPT keys), or located on the port with lower address (in the case of HASP USB dongles). (in relation to 1C, - 2 local or 2 network keys on the same computer will not work correctly)
  • it is not recommended to put together a local and a network key, this is due to a feature of 1C Enterprise protection: when finding a local key, the program will never look for a network key.

Possible solutions to this problem:

  • Replacing several HASP program protection keys with one with a larger number of licenses (this is well written here: http://v8.1c.ru/predpriyatie/questions_licence.htm).
  • Installing protection keys on different computers, followed by installing and configuring license managers for each key.

3. Two or more license managers (License Manager) in the network

If there are two or more network keys, it is not always enough to separate them according to different computers. The license managers must be configured. Each license manager must have a unique name that must be explicitly communicated to the protected program. It is recommended that you perform the same configuration if you are using a terminal server, even with the same network key.

On the machine where the key is installed, find the file nhsrv.ini in the license manager folder. The NHS_SERVERNAMES parameter is responsible for the name of the license server, it can consist of Latin letters and numbers and contain no more than 7 characters.

NHS_SERVERNAMES = NAME1

After that, it is advisable to edit the nethasp.ini file on client machines, explicitly specifying the addresses and names of license managers:

NH_TCPIP=Enabled
NH_SERVER_ADDR = 192.168.0.10, 192.168.0.11 NH_SERVER_NAME = NAME1, NAME2

1C Enterprise: Program protection key not found

For no apparent reason, 1C stopped working on my computer. Writes: The protection key of the 1C Enterprise program was not found.

I broke my whole head, why it does not see the key.

Everything turned out to be simple. I have VirtualBox installed, and it installs additional network cards. Probably 1C got lost among them. The solution was described in detail by one comrade in his blog.

The gist is this:

In file nethasp.ini (c:\program files\1cv81\bin\conf or c:\program files(x86)\1cv81\bin\conf on Windows 7) you need to explicitly specify the server parameters with the key:

NH_SERVER_ADDR = 192.168.1.2

NH_USE_BROADCAST = Disabled

NH_TCPIP_METHOD = TCP

That's all!

tagPlaceholder Tags: 1C

  • #1

    AvtoSklad (Tuesday, 20 November 2012 07:55)

    nifiga did not understand) ch key downloaded, thanks

  • #2

    And I didn't understand anything :) so please!

  • #3

    Glory to the eggs! You helped me more than a lot.

  • #4

    1c is distributed through the citrix metaframe, there are 4 servers with 4 keys in the farm, all 4 have disappeared at the same time and does not let anyone in. some bullshit. rewrote files on servers with these three lines, everything went well. miracles and more. thank you so much!!!

  • #5

    Thanks, it helped.

  • #6

    Did not help, did everything and not a fig

  • #7

    I did everything, nothing helped

  • #8

    Did not help

  • #9

    Access denied!

  • #10

    Dear visitors! If the recipe did not help you, read the description carefully. It only solves one specific problem. There are other reasons for this message. For example, there really is no security key. Check the fact of its existence and also whether it is connected to the appropriate port of the computer or server. Or you didn't install the hasp-driver of the key, but installed the license manager.