Android is a very convenient operating system that allows the user to install applications of various categories: from games to weather forecasts. To do this, the developers introduced special service— play market. Without it, a smartphone that is connected to wifi turns into an almost useless device. But there are times when it happens. What to do in such situations? In this article, we will answer this question.

Simple Causes and Their Solutions

First, let's deal with simple reasons, because they more often than others prevent you from using the market through a Wi-Fi network. So let's get started:

  • Unforeseen crashes may occur in the android system. This is the real scourge of this operating system.

Solution: Reboot the device and after that the problem will disappear.

  • Your device's time and date are not set correctly. When connecting to many services, including google play, the date and time are checked first. If they are incorrect, then the connection to the services does not occur.

Solution: Go to your phone settings and correct the date with the time. It is advisable to use the network time zone.

  • If your phone is connected to a Wi-Fi network, this does not mean that the Internet is working, because these are different processes.

Solution: Check the source of the wifi network. Go to the browser from your phone and follow any link, if you can do it, then the problem is not in the router.

  • There are times when servers Google there are problems, but they are very rare.

Solution: Just wait.

Solution: Turn it back on this application. Go to its settings and click on the "Stop" button.

Router Issues

If it happens play market waiting wifi networks , then the problems may be in the router itself. Let's analyze them:

  • The phone is connected to Wi-Fi, but the Internet does not work. Try to go to any site from your phone, if you manage to do this, then the problem is not in the router.
  • Do you have good internet speed? google play is a demanding application that contains a lot of images. If it hangs for a long time when it starts White screen and a loading indicator, then the problem is with your internet connection. Please contact your provider to resolve this issue.
  • The router has a function that prohibits the use of the network specific device. To solve this problem, go to the router settings. Find the banned list mac addresses. If there are such addresses, then compare them with the address of your phone. You can find it in the device settings, in the “About phone” item.
  • Wrong password from wai network file. Check the correctness of the entered data in the wireless settings.
  • The router is not working properly. There are many reasons for this. You can solve them with a simple restart of the device. In some cases, it is worth updating the router firmware.

There can be a lot of problems in the router. If you can’t fix them yourself, then contact your provider for help.

Problems in the play market

As already mentioned, google play is a demanding application. His work may be disrupted whole line unfavorable factors. Let's try to find them and fix them ourselves:

  • There are cases when play The market is not connected to any specific account. Use a different account to verify this.
  • Learn about possible updates your device.
  • If you did backup your device, then it's time to restore google play with them.
  • If the previous point did not help, then restore the entire operating system.
  • Go to settings and clear google play cache.

If the above tips do not help, then reset your device to factory settings (all data is deleted, including photos and videos). Don't forget to back up your data.

Checking access settings

The connection to the play market may be broken due to incorrect access settings. Let's go to them:

  • Let's check Host first. In order to go to it, use the "Hosts Editor" program. Look for it on the Internet, not in the play store. Install ROOT rights using the "king root" app. Now let's move on to the file itself. Launch Hosts Editor and navigate to etc/hosts. launches host file. We delete everything in it, except for the line "0.0.1 localhost". We save it. We reboot the phone.
  • If your phone connects to the play store through Mobile Internet but doesn't make it through wai file, then check the proxy settings. Open your connection settings and find the proxy item. If something is written there, feel free to delete it.
  • Try turning on automatic DNS selection in your network settings.

All these problems arise due to accidental data modification or dubious programs. Always use an antivirus on your device.

I recently encountered such a problem that I urgently needed to update the application, and available network There was no WI-FI nearby. Decided to update with mobile network, unchecked the market, but the download still did not start, instead the play market wrote “Waiting for a WI-FI network” and the process stopped. In settings Play market, of course, there is no option related to the cause of this problem.

Video. Applications from the Play Market without WI-FI are not downloaded on Xiaomi with MIUI 7

Video. Applications are not downloaded from the Play Market without WI-FI on Xiaomi with MIUI 8

Why Xiaomi refuses to download applications and games using the mobile network

In fact, everything turned out to be very simple and understandable, and the play market was not to blame for the current problem. AT operating system my Xiaomi - MIUI has such a feature as a built-in bootloader. He is responsible for downloads, updates, their speed, size, - well, in general, for everything related to downloading data to a smartphone. At the same time, all applications automatically pick up its settings. For example, if the bootloader is set to download only via WI-FI, then no matter how you want, you won’t be able to download anything without it. This is exactly what happened, the Play Market simply could not update the application, because the download file size was larger than the maximum allowed in the bootloader settings.

To be able to download and update applications not only via WI-FI, but also via a mobile network, follow the instructions below.

Instructions for setting up the bootloader Xiaomi (MIUI)

To get started, go to "Tools" - Tools on the desktop of the smartphone. Here we select the icon "Downloads" - Downloads.


A window opens in front of us where we can view downloaded applications, games, pictures and stuff like that. We are interested in the settings, so we click on the button with three dots in the upper right corner.


Menu items pop up, one of which is called "Settings" - Settings. It is he who we need, click on it.


Now we are looking for the phrase "Download size limit" - limiting the mobile Internet. The default is usually 1MB. We are not satisfied with this, because we want to install applications with a large size. Let's go to this point.


We select from the necessary options the one that suits us and click "OK".
That's all, now you can safely download and update applications using the mobile Internet.

Note: if you do not have unlimited Internet on a smartphone, or you use up your allocated bandwidth very quickly, then it is best to choose small sizes for downloaded files, as this can hit your wallet.

The Play Market is a great resource that allows you to download various applications for android. This is the most convenient way to download the games and programs you need to work with Android devices. Many may have problems with the operation of this service, for example: the Play Market does not work, there is no connection, we will consider in detail the problems themselves and their solutions.

Possible problems

In fact, the Play Market is a fairly powerful online store that can provide quite high quality for all its users, but sometimes problems may arise when working with it.

Photo: Select apps from Google Play

These problems can be of a different nature, so we will consider each in more detail.

So, what kind of problems can be:

  • The first reason is the lack of internet connection. This may be due to a failure of the settings, both the router and the smartphone itself. Thus, Wi-Fi is connected, but there is no Internet itself. Also, there is a possibility that the Internet speed is so low that it simply does not support the Play Market;
  • in some situations, which occur quite rarely, the store itself is not open. In such cases, you just need to wait a while before the Play Market restores its work;
  • there are also cases where work play Market is not running due to a problem with the hosts file that is installed on the device. This happens when the file is edited automatically by the system. In this case, it is enough to simply fix it;
  • The last reason is that the date and time get lost. In this case, the work of the Play Market will not be of high quality.

Here, perhaps, are all the problems that make the Play Market impossible to work. In principle, each of them is solvable, and this is done quite simply, which will allow you to quickly and efficiently set up work. The most important thing is to know what to do if the Play Market does not work and how all these problems can be fixed. This is what we will consider next.

Video: how to solve problems with the Play Store

Solution

It is logical to assume that it is necessary to solve the problems that arise when working with the Play Market, especially since it does not take a lot of time and does not require special programming skills. Therefore, now we write possible options that can help in solving certain problems:


If you root the device, then the device becomes out of warranty. You can get rid of root, but at the same time, any specialist will definitely be able to notice that the device has been rooted. Therefore, decide about the need for rooting for yourself first.

So, if you decide to install everything as root, then you should start by downloading the program. At the same time, not everyone can fit, so you need to see which one the program is suitable to your device and only then try to install it on your computer.

Google Play Market not working over WiFi

The lack of connection to the Play Market via Wi-Fi may be due to exactly the same reasons as the lack of an Internet connection. The reasons for stopping working over WiFi are exactly the same, and their solutions are also no different. The only thing that could be the difference is in the connections themselves. That is, connections to wireless network may be more "capricious".

Photo: menu manual setting ip addresses

In more detail, the problem in connecting to a wireless network is quite logical and understandable. And first of all, it is worth looking at how correctly you are connected to Wi-Fi. Only after that already check the operation of the Play Market and the hosts file. It is easy to understand that WiFi is not working, you will see that the WiFi icon is grayed out.

Then you can already check your device, be it a phone or tablet, for other problems that may well arise. Also, don't rush to root the device as it will make it out of warranty. In principle, this is not so scary, but still, I would not want to.

Reset settings

Resetting settings when Android is not working can also be a great solution to problems, as it helps to update the device, and thus, it may be that the problem was in the settings. It often happens that when working with some programs, they themselves knock down the settings, making them the most accessible to themselves. That is why, resetting the settings helps.

I would also like to note that resetting the settings helps in most cases. The only thing to remember is that you don’t have to do it all the time, because permanent change settings will not have a very good effect on the operation of the device.

Most importantly, understand that if your device was made in China, then changing the settings will be a little more problematic.

Setting up a proxy for problems with Wi-Fi

Any Wi-Fi network can be connected through a proxy server.

This is quite convenient, and therefore we will describe in more detail how exactly to do this:


That's all you need to set up a proxy server and connect to Wi-Fi using it. You also need to know that the proxy server settings for each network are set differently.

Wireless DNS Settings

If it happened to you that wireless connection connected to the Internet, but at the same time, not a single web page works. This usually results in a server error. And if they are loaded, then enough for a long time, then the problem may be not only in bad signal. This may also be related to DNS settings.

Photo: parameters in a wireless connection

DNS is the domain name service server and is always provided by the ISP. And it should be understood that without a good job this server, your work with the network will never be fast and high quality.

Change MTU

To understand what MTU is, you should not be a programmer, but at the same time, most sites give a rather complicated definition of this parameter, which is not always convenient, the most important thing to know is that MTU is the value of the parameter in the router, without which normal network operation is not will be.

It is advised to change the MTU parameters if you could not change the DNS parameters or if they did not change themselves.

That is, first of all, nevertheless, it is advised to use the DNS parameters, and only after that proceed to the MTU. This will help solve the problem when the web page does not start for a long time.

We update the application

So, if you are trying to enter the Play Market, but you can’t, then you should try the simplest solution to all problems - updating the program. It's pretty easy to do and won't take much of your time. Moreover, it is logical to assume that this is the easiest to do than to think about the settings of the router parameters for a long time.

Photo: update applications directly from the tablet

Updating is a fairly quick and high-quality way to solve problems with the Play Market and its operation. It should also be understood that there may be a small snag in the operation of the program itself. In this case, it is advised to wait a while, and come back again.

Installing Utilities

Utilities, in short, are special programs for smartphones. They help make the job much easier and better. To work with Play Market is easier, you can install additional utilities that will undoubtedly help with this. Such programs can help make working with the Play Market much easier, and also make sure that there are no special problems.

Video: why the Play Market does not work. And how to solve this problem

Why the Market does not work on the phone

The work of the Play Market is rarely problematic, but at the same time, small difficulties can sometimes arise. The reasons why this may occur may be different, and this has been described previously. But that's it, the main reason why PlayMarket may not work is a change in the operating system.

This is what basically affects, at the same time, there is a way, the simplest is to return to the factory settings, but there is some drawback, all the information that was on the phone is lost.

Which, probably, no one would like, so there is another pretty effective way:


So, as we found out, the operation of the Play Market is quite simple, and difficulties with it can be rare. But if they do occur, then it’s worth taking the steps that are least harmful to the device itself, and do not touch the settings much. Especially check the date and time, or wait for the Play Market itself to load.

Most owners of Android devices use the services of the official Play Market store from the IT giant Google, which, in general, is not surprising. Here, each user will be able to find any content to meet their needs, whether it be special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such failures in the operation of the service can occur for a variety of reasons. Now we will consider what can cause the problem and offer the most effective ways its elimination.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

  • There is no connection to the i-net, caused, for example, by a settings failure (smartphone, router, etc.).
  • Technical problems from the Play Market itself are quite rare, but not excluded.
  • File problems hosts, which is edited automatically by the system.
  • conflict between any installed application and Google Play.
  • The date/time settings are wrong.
  • Other.

First, what we need to do is simply restart your smartphone. The fact is that this banal procedure can be an effective solution not only with the described problem, but also in other cases of system “hanging”. If rebooting the device did not have any result, move on.

Reset updates

Pretty efficient procedure. Our actions - go to "Settings":

We open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, wait. In the window that opens, click on the " Uninstall updates" to return the Play-Market to its original state:

We reboot the gadget, try to log in. What, there is no reason for joy yet? Then we continue.

Reset settings and clear cache

Again, through the main settings, go to " Applications", we find " Google Play", open. First, "tap" on " Erase data", then " Clear cache»:

Restart, try to go to Google Play. If the question “why the play market does not open” is still relevant, we continue “dancing with a tambourine”.

GP service data correction

As in the third step, from the "Settings" we head to " Applications", we find " Google Services play", erase the data and clear the cache:

Clearing data and cache "Google Services Framework"

Walking the beaten track" Settings» → « Applications". In the tab " All» find and open « Google Services Framework". Erase data and clear cache:

Checking the operation of Google accounts

It is possible that for some reason this function turned out to be disabled, which was the reason that the play market does not work on android. Correcting the situation is simple. From the settings under " Applications"we need to open the tab" All", choose " Google Accounts "And, if this application is really disabled, then we connect it, and at the same time (if necessary) we clear the cache:

Debugging the download manager

Disabling the download manager can also be a likely problem, so to eliminate it, we go to " Applications", with a swipe to the left, go to" All"and open" Download Manager". If necessary, activate, and if the presence of a cache is detected, then clear it too:

Deleting and restoring a Google account

Another effective way to which our website was dedicated detailed instructions"". After the described exit procedure, .

Eliminate Application Conflict

As mentioned above, there are applications that can block Google Play from working. One such program is Freedom. Advanced gamers probably understand what I'm talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase all kinds of paid goodies in games (coins, crystals, extensions, etc.) for free, for which the user can pay with a fake card:

Inept use of the application, or improper removal of it, is one of the most common reasons for denial of Google's work Play Market caused by changes in the file " hosts". To work with the application (installation and uninstallation). For more information on how to fix the situation, you can see in a special video:

Cleaning up the "hosts" file

At this point it is worth dwelling in more detail. The fact is that you probably do not have the Freedom application installed (see above), and there may well be a problem with the file, and here's why. AT hosts file The Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time, opening a particular site, the system will access the "hosts" file, and only after that to the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can block access to almost any site, including Google Play, for security purposes.

That's when it becomes necessary to edit it. For this we need file manager, for example, and (since we will be dealing with a system file).

We launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

At the request of the Superuser rights system, we provide:

Now open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, it means that other programs have made their changes, so we remove everything unnecessary without pity:

Correction of date and time parameters

If there was a failure in this position (which could also block access to the play market), then:

  • We open " Settings»
  • In chapter " System» find the item « date and time", open.
  • We enter the correct data, save the changes.

Reset Android Settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the methods described did not bring the expected result (which I very much doubt). What should we do:

  • Go to " Settings» and open « Recovery and reset without forgetting to back up.
  • Select item " Reset».
  • "Tap" on the field " Reset phone settings».
  • In conclusion, we press " Erase everything».

This procedure will delete all data on the internal storage of the device, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that is not described in the article, we will be grateful if you share it with our readers. Good luck!

Hello Sergey. Your website is amazing and very well written. I have this problem, I will write the names in Russian so faster 🙂 and so on the miui phone ( Xiaomi Redmi 3s) and on the Asus tablet there was a problem that YouTube and the Play Market do not work over the Wi-Fi network, at first the videos on YouTube were all gray, but they were played, then they completely disappeared and writes that connect to the network, and if everything works on the mobile Internet and loaded.

Everything works on the computer via Wi-Fi. I called the Internet company distributing our Internet, it's via cable osk, they said everything is fine, it's a Wi-Fi router. I found your site and decided to reset the router to the factory settings, according to your recommendations, I installed everything again, launched the router, everything works fine. on a computer and in a tablet phone too, but YouTube and the play market remained lifeless. What to do?

Answer

Hello. If YouTube and Google Play open on your phone and tablet through the mobile Internet, then for some reason I'm sure that the problem is with your Internet provider. Hardly something in the settings of the router. Moreover, no one has changed them. Everything stopped working suddenly.

It would be good to check:

  • Does YouTube open through a browser on a phone or tablet.
  • And will there be access to these services if you connect your ASUS, or Xiaomi to another WiFi networks.

What can be done? I would try changing the DNS addresses. On your phone and/or tablet, go to wifi settings and open the properties of your Wi-Fi network you are connected to. There you can set static settings. Write DNS: 8.8.8.8 and 8.8.4.4

It is possible that the error "No internet connection" and "Check your network connection" will no longer appear.

A separate article with the main solutions:. There I showed in detail how to change DNS on Android.