Let's find out the reasons for the failures in the Google Play Market: it says there is no connection, you need to log into your account or a server error. Various service problems, malfunctions in the device selected for this purpose, and many other reasons can lead to poor performance of the application. What to do if you can't log into your account? In this article, we will look at the main causes of failures and errors associated with Play market and ways to fix these problems.

Method 1: Reboot Android

Since the system freezes quite often on Android, it is necessary to carry out device reboot.


In addition, this will allow you to troubleshoot not only the work Google Play, but also with bugs in other applications.

Method 2. Reset Google Play Market settings

The play market application on the tablet may not work due to the large number of necessary information, therefore, you should reset the settings by doing the following:

After the actions taken, it is recommended to reboot the device for the system to quickly recognize the changes made.

Method 3. Remove Google Play Market updates

As in the first method, you need to go to the settings menu, select the "Applications" or "Application Manager" section, in which click the " Uninstall updates", which will lead to the starting state of the play market.

Method 4: Reset the settings of the Google Play Services app

In order to achieve the functioning of the play market, it can be useful to reset the Google Play Services settings. To perform this operation, you must perform the following steps:

Method 5. Activating the "Download Manager"

Play Market problems may occur due to the disabling of this service application. In order to activate the "Download Manager", you must first go to the settings menu of your device, then, using a swipe, go to the "All" section, where you can select the required item. When you stop the application, you should click the "Enable" button.


After the performed operations, you need to reboot the device, followed by a check correct operation play market.

Method 6. Deleting a Google account

When performing this action, it must be borne in mind that when deleting an account, the loss of the necessary and important information. In order to avoid unpleasant consequences, you should first synchronize the data, i.e., create backup. For these purposes, go to the settings menu and then select the "Accounts" section in it, after opening which, you need to select your account.


After the completed actions, the synchronization menu will be available, all that remains is to click on the mailbox.


After opening, you need to select the items that you need to synchronize. In most cases, users create backup copies of personal information and "Contacts" using the selected section. To save important information on your tablet or phone, you must press the "Options" button and select " synchronize". After the steps taken, a backup copy of all applications will be created at the same time.


After synchronization, you can safely delete your Google account. When you re-login to this account, the device will prompt you to restore the backup information.

After the account has been deleted and restored again, the applications should be back to normal. In the event that the performance of the play market is not fully implemented, then you should use the following method.

Method 7: Presence of incompatible applications

The functioning of the Play Store may be disrupted or completely blocked due to the presence of some applications that the user installed independently. Such applications exist in large numbers. Among these applications, "pests" is the well-known Freedom, with the help of which the user can make in-game purchases in a free version.

Method 8. Setting up the "hosts" file

If your device is equipped with the " Freedom”, and in your opinion, it contributes to the failure of the play market, then you need to configure the “hosts” file.

To make settings given file, you need to go to the settings menu, select the section "Application Manager" - Installed, and select "Freedom". After opening the menu of this program, you should click on the "Stop" button, after which the application is deleted. The main thing is not to neglect the rules of the proposed operation, namely: first stop, then delete.

After the device reboots, you need to check the functioning of the play market. if there is no change, use the following method.

Method 9Reset Android Settings

Even though resetting all existing settings is a fairly radical action, it contributes to solving most problems not only in the operation of applications, but of the entire system. Going to the Android settings menu, you need to select "Reset settings" in the section " Recovery and Reset».


Before performing a reset, it is recommended to check the synchronization of the necessary information again. The data stored on the memory card will remain untouched.

Method 10. Checking the Internet connection

Sometimes, it is the banal lack of connection to the Internet that causes failures in the application. After checking the connection, you should restart the router.

Method 11: Enable Google Accounts

Problems may occur due to a disabled Google account. Application activation " Google Accounts” takes place in a special section.

Method 12: Checking the time and date

If the connection is constantly disconnected, you should check that the time and date are set correctly.
If the Internet connection is connected, but the connection was still not made, you need to repeat the time zone and time setting by synchronizing these parameters with the network by entering the menu section " Settings”, where selecting “Network time zone” and “ date and time”, tick these options.

There have always been connection problems in Google products, and they appear regardless of Android versions (5.1, 6.0, 7.0 and higher). In the article, we will take a closer look at the error in the Play Market - “There is no Internet connection. Check your WiFi connection or cellular network”, moreover, the Internet on the phone is active and everything is loaded in the browser or other applications. We will describe solutions for common bug sources and specific cases.

Causes of Connection Error

So, there may be several main reasons that affect the connection to the Play Market. The most popular of them are the downed time settings on Android, the clutter of phone services with a cache. Special cases include software blocking of the Network due to the use of hacking programs, or specifics in the settings wifi hotspots. Let's talk about everything in order.

What to do first?

I will not describe the most necessary steps for a long time - rebooting the device itself (it is possible with removing the battery) and restarting the router itself. Moreover, it is also desirable to turn off Wi-Fi from the outlet for 5-10 minutes, which will be very useful in the case of dynamic IP addresses.

It will not be superfluous to immediately check the time-date-zone associated with your device. Due to operating system failures, these parameters can fly off. To set the correct ones, open the site 2ip.ru. Your IP and city (more precisely, the city of your provider) will be indicated there. Look online for the city's time zone and set it on your phone. Time and date can be left on automatic online definition- the main thing is that they are displayed correct.

By the way, such cleaning will be relevant if you periodically use VPN connections on the phone. Often, the network can fail due to applications like SuperVPN, Turbo VPN or VPN Unlimited.

Erasing Freedom Type Crackers

Often third party applications may affect the connection and the Internet in the phone (Meizu, Xiaomi, Samsung). View the list of pre-installed programs and erase all unnecessary. Pay special attention to software that acts as a “hacker” and “cheating”. For example, many Android owners encounter a blocking error “No internet connection” in the Market due to Freedom programs, Lucky Patcher and the like.


For checking and HOSTS edits the above managers will require ROOT access - keep in mind, on latest versions Android, because of this, there may be problems. Explore this point on the net in more depth.

What else helps

There are a few additional tips which helped some users. Of course, it’s not a fact that this will be effective for you, but still do this:


“No internet connection” error when purchasing

Separate moment- the appearance of such a bug when trying to download or buy any game. In this case, check the following:


Conclusion

Play Market login failure “No internet connection, please check your Wi-Fi connection” is a fairly common problem, but it is solved pretty quickly. If you still have difficulties - write in the comments below (we read everything, we always try to help).

Very often users Android systems encountered errors 941, or the Google Play Market does not work, does not start, crashes all the time, and so on. Let's see how to solve this problem in detailed instructions.

Why is the Play Store not working?

The most common failures and problems in Google's work Play Store is: technical problems on the service itself, constant errors in work, the application crashes all the time and does not work. This article provides several solutions on how to fix these errors.
We also recommend an article on this topic:

Google Play not working - How to fix?

  • Restart Android

The very first thing to do is reboot your device. Often this can solve a problem related to Google Play, but also if the system “slows down” or freezes. If this does not solve the problem, see the next paragraph.

  • Reset your Google Play Market settings
  1. We go to the settings.
  2. Open Applications or Application Manager.
  3. Find in Google list Play Store and click on it.
  4. In the application settings window, select "Erase data" and " Clear cache».

We repeat 3 actions from point 2, only now we click on “ Uninstall updates“. This will return Play Market to the initial state at the time of installation.

  • Reset your Google Play Services app

Go to settings, open "Applications" and in the list find " Google Play Services". Open it up and clean it too cache and data.

  • Clear the cache and data of "Google Services Framework"

Google Services Framework". Click " Erase data" and " clear cache».

  • The Google Accounts app is disabled

Go to "Settings" → "Applications" → tab "All". Select " Google Accounts". If a this application will be disabled, enable it.

  • Turn on "Download Manager"

In the application section, go to the " All' and open ' Download Manager". If you have it disabled, click " Turn on».

  • Delete your Google account and restore it

Make a backup copy of your data and in step 6 select “ Delete account“.

  • Applications blocking the Google Play Market

Some apps may block your work Play Store. For example, the famous application Freedom, which allows you to make in-game purchases for free, may interfere with the normal operation of the Google app store.

  • Set up the "hosts" file

If you have the app installed Freedom then this item is for you. This method requires root rights. First, disable the Freedom application (in the program menu, the “Stop” item), and only then delete it. Then install the app root explorer or give root access to ES Explorer. Then find the “hosts” file along the path /system/etс/, open it with a text editor and leave only this line (if not, write it):

This is the most radical method that will delete all data from the internal drive. The data on the memory card will remain intact.

This method will definitely help you, most importantly, before using it, create a backup copy of the system. At the first start you will be able to restore all data from the backup.

  • Check Internet connection

Check your network connection. If you do not open any site in the browser, restart the router and set up an Internet connection.

  • Set the correct time (error "No connection")

Set the correct time and enter the correct time zone. It is best to synchronize these settings with the network. To do this, go to "Settings" → "Date and time" and check the box next to the items " Network date and time" and " Network time zone».

Why do Android devices with Google Play Store experience problems? Many users are familiar with such situations. The reason may be technical problems of Google services or malfunctions of the smartphone (tablet) itself from which you operate. There are a lot of options, but we have selected a dozen of the most common difficulties and described ways that make it possible to find a way out.
Rebooting your smartphone or tablet is the first thing to try if the Play Store suddenly refuses to work. Alternatively, the cause could be a system hang (users encounter this situation quite often). The most interesting thing is that a reboot often helps not only with failures in working with Play Store, but also for problems that arise with other services and applications. It also happens that the device rebooted, but the market does not want to work. Then you can try other methods.

Method 2: Reset Google settings Play Store
Resetting the service settings also helps quite often, and it is done in the following way:
1. We go to the settings menu of the smartphone (tablet);
2. Select the section " Applications" or " Application Manager»:


3. Find in the list Google Play Store, select it;


4. In the application control window that opens, select " Clear cache" or " Erase data”, click on this button.


5. We reboot the Android device so that the system reacts to the changes made to the settings.
6. If the Play Store does not work, try other methods.

Method 3: Remove Google Play Store Updates
Everything is done in the same way as in method 2 described above, with the only difference that instead of "Clear cache" the button " Uninstall updates". The application will return to the original version, in which it worked fine before installing the updates. If the problem is indeed new version software, or an Android device, due to technical imperfections, “does not pull” these updates, then the service will work in the usual mode for the user. No new features, but ok.

Method 4: Reset the settings of the Google Play Services app
Resetting settings is one of the effective options for solving problems with the operation of the Play Store. The procedure in this case is as follows:
1. Menu « Settings»;
2. Chapter " Application Manager" or " Applications»;


3. Choose " Google Play Services»;


4. Open the menu, select " Clear cache”, press.


Method 5: Activating the "Download Manager"
It is possible that during the operation of your tablet or smartphone you accidentally turned off " Download Manager” and did not attach importance to the fact that the service application stopped working. To reactivate it, you need to go to the settings menu of the Android device, then to "Applications", then using the "All" swipe, then find the "Download Manager" and turn it on by pressing the desired button. Restart your smartphone and check if the Play Store is working.


Method 6: Remove Google Account
We immediately warn: deleting Google account, you may lose the necessary and important information, so it is recommended to create a backup copy in advance (perform data synchronization).

1. Enter the settings menu;
2. Select " Accounts"And find yours in the menu that opens, click;


3. In the synchronization menu that opens, click on your mailbox;


4. Select items for synchronization (saving in a backup copy). Usually these are "Contacts" and other personal information available in the device's memory. To select sections, just click on them. If you care about all the information contained in the Android device, click on "Options", then select " Synchronize» - you will receive backup copies of all available applications.


You are now ready to delete your Google account. When you re-enter from it to the device, you will receive an offer to restore information from a backup.

But let's get back to the procedure for deleting a Google account to normalize the market. After creating a backup, you need to return to the previous menu and this time select " Delete", not "Synchronize". Click on the appropriate button, then reboot your smartphone (tablet) and log in to your account again. Usually, deleting your account helps to get rid of problems related to the operation of Google services. If this does not happen, try other methods.


Method 7: Remove incompatible applications
Sometimes users install applications on their own, the presence of which adversely affects the operation of the Play Store service, and in some cases can even lead to its blocking. The list of such programs is very long, but the most common culprit of problems is software popular with gamers. Freedom, which allows you to make in-game purchases for free. Most likely, it is this application that will have to be removed in order to solve the problem with the market.
1. In the "Settings" menu, find "Application Manager", then "Installed".
2. Scroll through the list until you find Freedom, select it.
3. Press " stop” in the application menu that opens in front of you.
4. Remove Freedom. It is very important to first stop the program and only then uninstall the application.
5. Reboot your Android device.
6. Check if Google Play is working.
Did not help? We are trying other solutions to the problem.

Method 8: Setting "hosts"
The system file on Android devices, it is located at /system/etc/hosts. It is used to block access to unwanted resources. Initially, the file contains a single entry localhost 127.0.0.1. Due to the actions of intruders who wished to block your Google account and receive money for unlocking, the address of the market may also be there. Remove this line by returning host file to the original state. For such actions, you may need to obtain root rights. How is it done on various devices we have repeatedly told on our website.


Method 9: Full reset all Android device settings
Full reset- the method is radical and effective, but preparation is necessary for it. Otherwise, you may lose valuable information. Perform data synchronization - create a backup, as shown in method 6. Make sure this procedure completed successfully. Now you can go to "Settings", find the "Backup and reset" section, where you can perform "Reset settings". After that, restart the device and restore the information using the backup.


Method 10: Checking the Internet connection
Before setting up an Android device and deleting something from it, make sure you have Internet access. Check the connection speed, restart the router and recheck the connection quality again.

Method 11: Activate your Google account
Quite often a Google account turns off. This can be checked by going to the appropriate section of the menu. Find the Google Accounts app, activate it if it's disabled. The problem with the market is 100% solved.

Method 12: Correcting the time and date
An incorrectly set date or time may cause problems with Google Play. This is due to licenses and other nuances of the operation of Google services, depending on time constraints. If you have a network connection and the quality is good, reset the time and date. Do not forget correct time zone. This is done in the "Settings" menu in the items "Date and time", "Date and time of the network", "Network time zone" by ticking the desired option.


We hope that at least one of the methods we offer will be saving for you and will help you to normalize the operation of your Android device with the Google Play service. If you find your own, then send it to us - perhaps it will help someone else.

Let's find out the reasons for the failures in the Google Play Market: it says there is no connection, you need to log into your account or a server error. Various service problems, malfunctions in the device selected for this purpose, and many other reasons can lead to poor performance of the application. What to do if you can't log into your account? In this article, we will look at the main causes of crashes and errors related to the Play Market and how to fix these problems.

Method 1: Reboot Android

Since the system freezes quite often on Android, it is necessary to carry out device reboot.


In addition, this will allow you to troubleshoot not only Google Play, but also bugs in other applications.

Method 2. Reset Google Play Market settings

The play market application on the tablet may not work due to a large amount of unnecessary information, therefore, you should reset the settings using the following steps:

After the actions taken, it is recommended to reboot the device for the system to quickly recognize the changes made.

Method 3. Remove Google Play Market updates

As in the first method, you need to go to the settings menu, select the "Applications" or "Application Manager" section, in which click the " Uninstall updates", which will lead to the starting state of the play market.

Method 4: Reset the settings of the Google Play Services app

In order to achieve the functioning of the play market, it can be useful to reset the Google Play Services settings. To perform this operation, you must perform the following steps:

Method 5. Activating the "Download Manager"

Play Market problems may occur due to the disabling of this service application. In order to activate the "Download Manager", you must first go to the settings menu of your device, then, using a swipe, go to the "All" section, where you can select the required item. When you stop the application, you should click the "Enable" button.


After the operations performed, you need to reboot the device, followed by checking the correct operation of the Play Market.

Method 6. Deleting a Google account

When performing this action, you must keep in mind that deleting an account may result in the loss of necessary and important information. In order to avoid unpleasant consequences, you should first synchronize the data, that is, create a backup copy. For these purposes, go to the settings menu and then select the "Accounts" section in it, after opening which, you need to select your account.


After the completed actions, the synchronization menu will be available, all that remains is to click on the mailbox.


After opening, you need to select the items that you need to synchronize. In most cases, users create backup copies of personal information and "Contacts" using the selected section. To save important information on your tablet or phone, you must press the "Options" button and select " synchronize". After the steps taken, a backup copy of all applications will be created at the same time.


After synchronization, you can safely delete your Google account. When you re-login to this account, the device will prompt you to restore the backup information.

After the account has been deleted and restored again, the applications should be back to normal. In the event that the performance of the play market is not fully implemented, then you should use the following method.

Method 7: Presence of incompatible applications

The functioning of the Play Store may be disrupted or completely blocked due to the presence of some applications that the user installed independently. Such applications exist in large numbers. Among these applications, "pests" is the well-known Freedom, with the help of which the user can make in-game purchases in a free version.

Method 8. Setting up the "hosts" file

If your device is equipped with the " Freedom”, and in your opinion, it contributes to the failure of the play market, then you need to configure the “hosts” file.

To configure this file, you need to go to the settings menu, select the section "Application Manager" - Installed, and select "Freedom". After opening the menu of this program, you should click on the "Stop" button, after which the application is deleted. The main thing is not to neglect the rules of the proposed operation, namely: first stop, then delete.

After the device reboots, you need to check the functioning of the play market. if there is no change, use the following method.

Method 9Reset Android Settings

Despite the fact that resetting all existing settings is a rather drastic action, this helps to solve most problems not only in applications, but in the entire system. Going to the Android settings menu, you need to select "Reset settings" in the section " Recovery and Reset».


Before performing a reset, it is recommended to check the synchronization of the necessary information again. The data stored on the memory card will remain untouched.

Method 10. Checking the Internet connection

Sometimes, it is the banal lack of connection to the Internet that causes failures in the application. After checking the connection, you should restart the router.

Method 11: Enable Google Accounts

Problems may occur due to a disabled Google account. Application activation " Google Accounts” takes place in a special section.

Method 12: Checking the time and date

If the connection is constantly disconnected, you should check that the time and date are set correctly.
If the Internet connection is connected, but the connection was still not made, you need to repeat the time zone and time setting by synchronizing these parameters with the network by entering the menu section " Settings”, where selecting “Network time zone” and “ date and time”, tick these options.

Users of phones with Android OS sometimes encounter situations when the Play Market (Play Market) does not work for unknown reasons. This situation is especially unpleasant when the owner of the device needs to perform some operation. But in most situations, the problem with the Play Market or any other problem is not difficult to resolve, and this is within the power of most users, including those who do not have special skills.

The developers of the Android system have done a lot of experiments and research to ensure that the controls are understandable to the user with any level of knowledge. But often there are situations when a smartphone or tablet gets out of control of the owner and begins to "live its own life" due to various technical failures. This also applies to the Play Market, a popular resource from Google.

You can fix the crash that prevents you from getting into the app store by resorting to one of the following methods:

If a failure occurred when trying to enter the popular Play Market, then the owner of the device running on Android needs to start fixing the problem with the simplest but effective procedure - restarting this operating system. Interestingly, such an action eliminates many problems, that is, it is useful not only in the case of the Play Market.

Yet this is not generic method, so the restoration of access is not a guaranteed process. If this is the case, then other methods should be tried;

Check your internet connection

Often, smartphone owners miss such a moment, but in vain - this is a common reason for the lack of access to anything on the network.

Google account disabled

Sometimes, to solve the problem, it’s enough to go to the menu, find “Google Accounts” there and activate this item. Then access will be restored.

Check the date and time set on your smartphone

When the warning “No connection” is constantly displayed, while there is an Internet connection, this indicates that it is necessary to set the time and date.

Why you need to go to the settings menu, find the inscription there: “Date and time”. After entering this section, you need to check the box next to "Network date and time", and next and opposite the inscription: "Network time zone". Such manipulation will synchronize the selected parameters with the network, that is, you will no longer have to perform these actions manually.

Reset personal settings Play market

Another simple and effective option to eliminate the existing problem with access to the specified service is to reset the saved settings of the Play Market itself. To perform this procedure, follow these steps:

  1. Go to the settings menu of an existing smartphone, tablet;
  2. Select the section - "Application Manager", sometimes it has a different name - "Applications";
  3. In any of the above items, select the "Google Play Market" option, the manipulation will open a special window;
  4. Run " cleaningcache».

After deleting unnecessary information, it is highly likely that access to the service will be restored. But first you need to restart your smartphone. If the Play Market still does not work, then you can try " Erase data» by re-entering the application settings and then restarting the phone.

If the problem is not resolved, then you should move on to the next method.

Remove Google Updates Play market

The presented option for restoring access is almost identical to that described above. But with the exception of one moment: instead of "Clear cache", another button is pressed, called " Uninstall updates". The button is above the Clear Cache button in the previous figure.

As with the previous method, following the removal, you need to restart Android.

This option for restoring access is effective when the existing smartphone, the tablet did not find " common language with any Play Market update. This can happen due to its dampness or outdated firmware. mobile device.

Clearing the cache of the "Services" application Google Play»

Deleting Google Play Services settings saved by your smartphone or tablet can also solve this problem. Such an operation is not difficult, for its successful implementation, the following should be done:

  1. Go to the settings menu of your mobile device;
  2. Open the already mentioned section "Application Manager" (in some versions of Android, the name "Applications" is used instead of the specified one);
  3. Select the required "Google Play Services";
  4. Get into the menu of this program, and then execute the already known previous option"Clear Cache" operation. For this, the corresponding button is pressed.

Traditionally, the entire procedure is completed by rebooting the smartphone, immediately after which you can try to enter the desired service.

Not infrequently, a problem with entering the Play Market may occur due to shutdown important application"Download Manager", this can happen even through the negligence of the owner of the smartphone.

In this case, access can be restored by doing the following:

  1. Having entered the already familiar application menu, you must select the “All” item, this is done using a swipe (shift);
  2. Select the desired item, namely "Download Manager";
  3. When the control window opens, you need to check whether the program is enabled, if not, then you need to click the "Enable" button.

Next, the usual reboot of the existing mobile device is carried out. After that, a connection is established with the desired Play Market. If, after entering the control window, it is found that the download manager is enabled, then you need to proceed to the next method, since this one will definitely not help restore access.

Deleting Google Account Data

This method can lead to the loss of the necessary information, since it will be performed data deletion personal account . To prevent this from happening before starting the operation, you must perform the synchronization procedure, which will allow you to quickly create a backup copy of all desired files(or those that may be needed).

To perform synchronization, you must enter the settings menu, there you should perform the following procedure:

  1. In the synchronization menu that opens, you need to select your mailbox;

  1. Next, for synchronization, you must specify all the necessary items (information stored in which to be saved). In most cases, it is enough for the owner of the device to save information from the "Contacts" and "Personal information" sections, since everything important is usually stored there. To perform the selection procedure, you just need to click on the desired item. If there is a desire to save all the information in the phone, then you should select "Options", and then click the "Synchronize" button that opens. After that, a full reservation will be made.
  2. Then you delete your Google account. Why, after synchronizing, you should return to the previous menu and select "Delete". Next, you will need to confirm your action, as a result of such manipulation, the removal procedure will be performed.

Next, you need to reboot, when you turn on Android smartphone will offer to restore information from an existing backup, which should be done. After completing this procedure, the owner of the device must log in to their Google account (also restored). All that remains to be done is to go to the desired Play Market.

If a this way did not lead to positive result, then move on to the next one.

Installed incompatible applications blocking the work of the Play Market

Often the reason for the lack of access to the Play Market is the installation of programs that are incompatible with this service. For example, it has long been noted that the negative impact of Freedom- an application that allows you to create a fictitious unlimited card for in-game purchases. There are many other programs that block access, so the smartphone owner will need to make a choice of what is more important to him: an application blocking access or access to the Play Market. There are times when users prefer to leave Freedom or another program important to them, using third-party application sources in the future - android-themed sites.

Search for an application blocking the Play Market service

Identification of the application blocking the Play Market program can also be done independently. The task is complicated by the fact that the list of applications that can interfere with the Play Market is extensive. But not everything is so complicated: if earlier there was access to the Google service, then it is easy to identify an incompatible program - it is one of those installed recently.

Opening the "Application Manager" section in the settings menu, select "Installed". If it is unknown, then you can remove or stop all installed recently. To do this, in the menu that opens, select the “suspect” application, and when its menu opens, you must click “Stop”.

The performance of the Play Market will be revealed only after a reboot.

Reset your Android settings

This is already an extreme option, in case other methods have not helped. After completing the reset procedure, the phone will return to its original state - all user settings will be reset. The data of existing contacts will also be deleted. Therefore, synchronize your account with a computer or copy notebook to a file, then save it to a flash drive or to a Google service (for example, Google Drive).

To solve the problem with logging into the service using this method, you should find a section called "Restore and Reset" (it is located in the settings menu) or " Backup and reset." Next, you need to select "Reset settings", which will remove all information from the device's memory and return to factory settings. Everything stored on the memory card will not be deleted. Therefore, save all the information you need to flash memory, after performing the reset, return it to its place.

After starting the phone, enter your Google account details (in the settings) and try to sign in to the Play Market. Most likely, the work of this service will be resumed.

Very often, users of Android tablets and phones experience various errors due to which Google Play does not work and, accordingly, it is not possible to enter the online store to install and update applications. Sometimes this can happen if the date and time are incorrectly set on the mobile device. If everything is set correctly, then, as practice shows, most often the Play Market does not work due to a software failure caused by incorrectly saved data. Let's try to drop them. To do this, open the settings of your smartphone or tablet and find the "Applications" section.

Open the "All" tab, find there Google Services Framework and open.

Click on the "Clear Cache" button first.

Then click on the "Clear data" button.

We return to the list of applications and find there Google Play Store. You have to do the same with him.

Reboot Android and try again to go to the Play Market. If everything is fine, then you will be required to agree to the condition license agreement and then the application will start working normally.

If you still can’t log into Google Play and Android gives an error, then the “root of evil” is most likely associated with a Google account. If there is some problem with it, then the Play Market does not work either. We're trying to fix it.
First, let's try this - go to the settings, find the "Accounts" section and select the Google account:

Uncheck all sync checkboxes. If you have them in the form of sliders, as in the screenshot, then move them to the left so that they turn gray. Reboot and go back to your account settings. We put the checkmarks back and start the synchronization. After that, we try to log in to the Android Market. Doesn't work and google play error says that "you need to log into your account"? Well, you have to kill the account altogether. To do this, you need to go to its parameters and click on the "Options" icon in the upper right corner:

On some phones and tablets, this button can be made in the form of three dashes or three squares. When you click on it, the following menu should appear:

Select the "Delete account" option.
We reboot Android, go to Settings, open the "Accounts" section and create a new Google account. As a rule, after that, the Google Play Market works normally again and is not buggy. True, sometimes you have to create an account not through a phone or tablet, but first on a computer, and then enter data on a mobile device.

The play market does not open constantly checking. What to do if Google Play Services cannot be installed on Android. Installation errors or corruption of the program executable file

Very often, users of the Android system encountered errors 941, or the Google Play Market does not work, does not start, crashes all the time, and so on. Let's see how to solve this problem...

The Play Market is one of the key parts of the Google operating system, since it is thanks to it that users find and install new games and applications, and then update them. In some cases, this important OS component stops working normally, refusing to perform its main function - downloading and / or updating applications. We will talk about how to fix this kind of problem in our today's article.

Almost any failure in the App Store is most often accompanied by a notification window in which the error number is indicated. The problem is that this code designation says absolutely nothing to the average user. And yet, you should not be upset - a solution, or rather, its various options, have long been found.

In a special section of our website you can find detailed guides to fix most of the numbered (with a code designation) Play Store errors. Follow the link below and find a material dedicated to your specific problem there. If there is no error that you encountered there (for example, it has a different number or does not impersonate at all), check out the methods from this article. In most of them, we will refer to existing instructions.

Preparatory measures

No matter how serious the problem is in the operation of the Android system or its individual components, sometimes it can be solved by simply rebooting the device. Perhaps this or that Play Market error is just a temporary, single failure, and to restore its functioning, you just need to restart the system. Do this, and then try to use the Store again and install or update the software with which the error occurred earlier.

If the restart did not help, the Market may not be working for another banal reason, such as the lack or poor quality of the Internet. Check if your device has data or Wi-Fi turned on, and how stable the connection with world wide web. If necessary, and if available, connect to another access point (for wireless networks) or find an area with more stable cellular coverage.

The last thing to do before proceeding directly to troubleshooting the Store is to check the date and time on the device. If at least one of these parameters is set incorrectly, the operating system, with a high degree of probability, will not be able to contact the Google servers.

Note: After completing each individual step from the methods below, we recommend that you first restart your smartphone or tablet, and only then use the Play Market, checking if the problems in its work have disappeared.

Method 1: Clear data and work with Play Store updates

Having checked and correctly configured the obvious little things, you can safely go directly to the Play Market, in the work of which problems are observed. Despite the fact that it is an integral part of the operating system, at its core it is the same application as the rest. During long work, the Store is overgrown with file garbage, unnecessary data and cache, which should be deleted. Such a simple action is one of the necessary (and often the only) steps in eliminating number errors.

Reboot your device, and then try using the App Store. If after deleting the data and the cache, the performance has not been restored, you should make sure that it is updated to the latest current version. In most cases, updates come and install automatically, but sometimes they can be disabled.

Oddly enough, the reason for the inoperability of the Play Market may be the opposite, that is, its update. In rare cases, updates are installed incorrectly or simply contain errors and bugs. And if the problems in the Google App Store are caused by latest update, it needs to be rolled back. We have already written about how to do this.

Method 2: Clear data and reset Google Play Services

Google Play Services is another important component of the Android OS. It ensures the correct operation of Google branded applications, including the long-suffering Play Market. Like the latter, Services also become “clogged” over time, acquiring unnecessary data and cache, which prevents them from working. All this needs to be erased in the same way as in the case of the App Store, and then restart the smartphone or tablet. We have already considered the algorithm for performing this simple procedure.

Like the Play Store and all other applications, Google services are also regularly updated. The problem discussed in this article could be caused by an incorrectly installed update or its absence in the operating system. Uninstall Services updates, restart your device, and then wait for the app to update automatically or do it manually. Our articles will help you complete this procedure.

Method 3: Clean and Reset Google Services Framework

The Google Services Framework is another branded application that, like the one mentioned above, system component, may affect the operation of the Play Market. You need to do the same with it - first erase the data and cache that have accumulated during use, and then roll back the updates, reboot and wait for them automatic installation. This is done in the same way as with all the others, including the applications discussed above. The only difference is that in the list of installed ones you need to select the Google Services Framework.

Method 4: Activating Google Accounts

A Google account on an Android smartphone provides access to all branded applications and services, as well as the ability to synchronize and save important information to the cloud. For these purposes, the operating system provides a separate application - Google Accounts. Due to certain reasons, often beyond the control of the user, this important OS component can be disabled. In order to restore the work of the Play Market, it will need to be reactivated.


Method 5: Configuring the "Download Manager"

"Download Manager", integrated into the operating system, similar to disabled Google Accounts, may be one of the reasons that the App Store refuses to work. As in the previous method, you need to check if this OS component is enabled and clear its cache along the way. This is done as described in the previous method, the difference is only in the name of the desired application.

Method 6: Working with a Google account

In method 4, we have already written about the significance account Google is in the operating system, and it is not surprising that this link, or rather, problems with it, can negatively affect the operation of other components. If none of the solutions we proposed above helped restore the Play Market, you need to remove the main Google account from your mobile device, and then re-link it. We wrote about how this is done in one of the thematic articles.

Important: To perform these actions, you need to know not only the login from the account, but also the password from it. Be careful not to make mistakes when entering.

Method 7: Removing viruses and editing the hosts file

The options described above will be useless if a virus has settled inside the operating system. Yes, Android is much less prone to infection than Windows, but sometimes it does happen. The algorithm of actions in such unpleasant situations is not much different from what we are all used to doing on a computer: the OS needs to be scanned by an antivirus, and if pests are found, not only delete them, but also clear the hosts file of unnecessary entries. We have already written about all this in our reviews and articles about the Play Market.

Method 8: Factory Reset

It is extremely rare, but it still happens that none of the methods voiced in the framework of this article allows you to fix problems in the Play Market. With such an unpleasant state of affairs, it will be impossible to update applications and games, or download new ones, that is, the mobile device will lose most of its functionality.

If there are other problems with Android, we recommend that you reset it. True, it is worth understanding what this procedure implies complete removal user data and files, installed applications and all that was originally missing on the device. We strongly recommend that you create a backup before doing this.

Alternative: Installing a Third Party Store

The methods we have proposed allow you to eliminate any problems in the functioning of the Play Store. The option described above is recommended for use only when the mobile device is operating on Android based other problems, errors and/or failures are observed. If you do not want to look for the root cause of why the Play Market does not work and fix it, you can simply install one of the alternative app stores and use it.

Conclusion

As you can see, there are quite a few reasons why the Play Market on Android may not work. Fortunately, each of them has its own solution, even more a step in the fight against the problem. The methods proposed by us within the framework of this material should be performed in order, since the first half of them are the most frequent and simple, the second are special cases and one-time failures that can be encountered extremely rarely. We hope this article helped you get back up and running. Mobile Store applications.

Our site continues to talk about errors that users may encounter when working with the Play Market online store. Some time ago we analyzed the RH-01 error, today we will analyze another error that sometimes makes itself felt.

The error itself sounds like this: "You need to sign in to your Google account", the user can see it when he opens google app play market. And this is how the error looks on the screen of a smartphone or tablet:

The traditional question is what to do? We offer several solutions. About each of them - in more detail.

Reboot your device

The first thing you should do is restart your smartphone or tablet. And do not laugh, because this simple action helps in many cases.

If after the reboot you see the same error when connecting to the Play Market, then try another possible solution.

Remove your Google account from your device

Everything is simple here - delete your Google account that is linked to the device, then go through authorization again. Just do not forget your account login and password, otherwise the synchronized data may be lost.

Go to settings, find the "Accounts" section.

Select your Google account (there may be several on your device).

Call the menu and click "Delete account" to delete it.

After that, open the Play Market and enter the data again. How to do it, we

Delete data and cache for Play Market

Deleting data and cache for Apps Play market. To remove them, you need to do the following.

Go to settings, find the "Applications" section.

Find in the Play Market applications, click on it.

Click "Erase Data" and "Clear Cache" (alternately).

Please note that in this case, the account will also be deauthorized in the Play Market, the data from it will have to be re-entered.

Remove Google Play Updates

This step should be taken only if nothing helps at all. Why? Some users complain that after uninstalling updates, they cannot launch the Play Market at all, so you perform all actions at your own peril and risk. In addition, as practice shows, in most cases this solution does not help users in any way.

You already know how to get into the settings of the Play Market application. In the Play Market settings, click "Uninstall updates".

In this case, updates will be removed.