Consider how to reflash the "dead" Nokia phones that do not turn on using the Phoenix utility. The screenshots are taken on the Nokia N8-00 phone as an example, but this procedure is suitable for all Nokia phones of the BB5 platform.
This guide is a translation of the article:
NOTE:
- This article is not a guide to action. All responsibility for the firmware of your device lies with you. Be aware that you may void the manufacturer's warranty.
- The phone battery must be charged (it can be checked on another phone).
- It is recommended to close all applications (on the computer).
- Phoenix does not check the software version of the phone, and if more than old version, the phone may not turn on; so use the latest firmware version.
- Always use the correct firmware version and check the product code on the sticker under the battery!
What will you need?
- USB data cable (miniUSB or microUSB).
- nokia phone platform bb5
- established software Nokia Phoenix Service Software
- suitable Nokia software
The procedure for flashing "dead" Nokia phones
1. Disconnect the phone from the cable. Make sure your phone is turned off. Remove and reinsert the battery if necessary.
2. Unzip the downloaded software to the "Products" folder in the Phoenix program directory (for example, "C:Program FilesNokiaPhoenixProductsRM-XXX").
3. Run Phoenix Service Software in administrator mode. ( Windows Vista, 7: click right click mouse -> select in context menu command Run in administrator mode; XP: Log in as an administrator).
In the Connections drop-down menu, select the "NO CONNECTION" connection type.
4. From the "File" menu, select the "Open Product" option.
5. A window will appear in which you will need to select a code mobile phone. The product code is located on a sticker under the mobile phone battery. (It usually looks like RM-xxx)
6. From the Flashing menu, select the Firmware Update option.
7. A window will appear in which you need to click the "..." button in the right upper corner to select the language pack / product code you want to flash.
8. A selection window will appear. Select the product code you need / language pack and click OK.
9. In the Firmware Update window, check the Dead phone USB flashing checkbox to flash the "dead" phone.
10. Click the "Update Software" button to start the firmware update procedure.
If the phone does not turn on after updating the firmware, try running the procedure again, but instead of "Update Software" press the "Refurbish" restore button!
11. An instruction window will appear. Follow these instructions: unplug USB cable, press and hold the phone power button for at least 8 seconds, then connect the USB cable and press the OK button in the window (if this method does not work, press the OK button, then press the phone power button and immediately connect the USB cable).
12. After that, the process of updating the firmware of the phone should start.
13. When the process of updating the firmware of the phone is completed, a window will appear: "Firmware updating succeded."
14. Disconnect your phone from the cable and try turning it on. It may happen that the phone does not turn on. This problem can be caused by a hardware failure, an outdated firmware version, or a gray (non-certified) phone.
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ATTENTION!
Noticed that PhoenixServiceSoftware version 2012.16.004.48159 and above on Win7x32 doesn't want to flash Symbian^3, don't use it!
:
2. be sure to clean up the disks on the phone. Otherwise, the phone will not work correctly, since system and program files from the old one remain on the mass memory systems, and the new the system creates its own and conflicts are obtained. Because of this, the phone thinks for a long time, hangs and the battery runs out quickly. We do it like this:
We save personal data PC Suite or Nokia Suite, we copy (in storage mode) our folders (photos, music, etc.) from drive E or a memory card to a computer. We make a hard reset * # 7370 # (code 12345) and format drive E or a memory card, or delete from the disk (E, F) folders: sys, system, private, resourse, data. (You can do this through the "Drive" mode)
The phone is ready for firmware.
.
Installing the firmware
Navifirm.), the phoenix is looking for her along the paths:
We connect the switched on phone to the computer and look in the hardware manager to install the drivers (5-7 Nokia devices should appear) Screen
.After that, we connect the switched off phone to the computer, disconnect the cord and connect it again with an interval of at least 5 seconds. and look in the manager - two Nokia devices should appear and disappear: Screen
.If they are with yellow icons and the driver is not installed automatically, then you need to: right-click on the device> update driver> Connectivity Cable Driver. After that, everything is ready for the firmware.
Firmware in normal mode (firmware of the switched on phone):
1. We connect the included phone to the computer.
2. Run Phoenix.
3. In the window No connections expand the list and select USB RM-***
4. In the window file-- press Scan Product(At the bottom of the program field, if the outcome is successful, a text with the details of your firmware RM-*** should appear, etc.
5. Click Flashing --> Firmware Update(an empty field will open with the ability to select a file manually. If everything is installed in the correct path, then after clicking on the selection button, a table will open with the choice of product code. If your product code is not in the firmware, choose any one with the desired languages and color schemes).
6. At the bottom of the window (under SW Reset) press Options(if Options is not visible, we stretch the phoenix window with the mouse) and delete (dell) from the list the red content file of disk E or the memory card. (If there is no red file, nothing needs to be deleted. If there are two red files, delete two).
7. Click Refurbish in the program. The phone will be switched to the firmware mode.
8. The firmware process will start, usually the drivers for the firmware mode do not have time to install and give an error, a window will appear asking "repeat or not", in this case:
Phoenix close;
We disconnect the phone from the computer;
turn on the phone again (distort the battery or, for phones with a non-removable battery, hold down the power button up to three vibrations and turn it on) and repeat everything again. You can distort the battery and try to flash it in Dead Mode, following the instructions below.
9. We are waiting for the end of the firmware, in no case do we interrupt the process.
Firmware in Dead Mode (Firmware of a switched off or, for one reason or another, not turned on phone.):
Cleaning the phone (recommended, and everyone decides for himself whether to clean it or not):
Before changing the software (firmware) you need to:
1.Fully charge the battery.
2. If the phone is turned on: be sure to clean up the disks on the phone. Otherwise, the phone will not work correctly, since system and program files from the old system remain on the mass memory, and the new system creates its own and conflicts result. Because of this, the phone thinks for a long time , the battery hangs and quickly discharges. We do it like this:
We save personal data(contacts, sms, calendar, etc. We do not include settings / parameters in the backup!
) You can do this with the PC Suite or Nokia Suite program, copy (in storage mode) your folders (photos, music, etc.) from disk E or a memory card to a computer. Make a hard reset * # 7370 # (code 12345) and format the disk E or a memory card, or delete folders from the disk (E, F): sys, system, private, resourse, data. (You can do this through the "Storage" mode). If the phone is not turned on, clear disks E, F after firmware.
The phone is ready for firmware.
Disable the antivirus and see that the Nokia software is not running (we kill the process in the tray)
Who is not installed - install Phoenix:Phoenix_Service_Software_2012.04.003.47798 .
Installing the firmware for the model being flashed (it must match the RM of the phone. The latest firmware versions can be downloaded in the topic header for the firmware of this model or.
Who needs other versions - download through the Navifirm program.), Phoenix is looking for it along the paths:
C:Program Files/Nokia/Phoenix/Products/RM-*** for 32-bit system(x86)
C:Program Files(x86)/Nokia/Phoenix/Products/RM-*** for 64-bit system.
Phone detection by computer:
We connect the switched-on phone to the computer and look in the hardware manager to install the drivers (5-7 Nokia devices should appear). After that, connect the switched-off phone to the computer, disconnect the cord and connect it again with an interval of at least 5 seconds. and look in the manager - two Nokia devices should appear and disappear. Screen
.If they are not installed with yellow icons and the driver is not installed automatically, then you need to: right-click on the device> update driver> from the specified location, and specify the path: C: Program Files or (x86) Nokia Connectivity Cable Driver.After that, everything is ready for the firmware.
Simcard and memory card do not participate in the firmware! You don't need to take them out!
1. Turn off the phone and disconnect it from the computer.
2. Run Phoenix.
3. The phone is not connected!
4. Choose "No connection".
5. Click "File - Open Product" and select "RM-***" from the list.
6. Click "Flashing - Firmware Update".
7. Select Product Code, click on the "..." button. (If your product code is not in the firmware, choose any one with the desired languages and color schemes.)
8. Put a tick on "Dead phone USB flashing".
9. At the bottom of the window (under SW Reset) press Options(if Options is not visible, use the mouse to expand the phoenix window) and delete (dell) from the list the red content file of disk E or the memory card. (If there is no red file, nothing needs to be deleted)
10. Click Refurbish, a window pops up with an instruction of six points, Screen
, click OK in this window and immediately connect the switched off phone to the computer.
ATTENTION!!! If during the firmware process an error pops up, which is on the screen below, you can’t click OK !!! You need to wait for the firmware to finish, otherwise the phoenix will close and the phone will die
11. The firmware process should begin. (If the "repeat or not" error pops up, it's okay, disconnect the cord from the computer and:
for phones in which the battery cannot be removed - hold down the power button for 8 seconds (up to three vibrations), for the rest - pull out the battery, insert the battery back - press "repeat" - press OK in the window that appears - and immediately connect the cable with the phone turned off) .
The firmware process will begin, we are waiting for the end.