If you find that your Internet connection in Windows 10 has suddenly stopped working or you're experiencing network connectivity issues, here are a few troubleshooting steps you can try!

1. Fix connection problems.

A tool built into Windows that displays all current TCP/IP network configuration values ​​and updates Dynamic Host Configuration Protocol DNS DHCP and Domain Name System settings. You can access this tool using the command line. If you have an IP problem, you can update your IP address, so this may help solve your Internet access problems.

you can use command line or PowerShell.

1. Enter cmd or PowerShell in system search and click Ctrl+Shift+Enter.

1. Enter a command and press a key Enter, to view the computer's Internet protocol status or IP address.

1. Now enter the command ipconfig/release- Sending a DHCPRELEASE message to a DHCP server to release the current DHCP configuration and deconfiguring IP addresses for all adapters.

1. Next, enter ipconfig/renew- to get a new IP address.

The connection issue should be resolved.

If you often face this problem, then you can use this on every startup by creating the following .bat file and placing it in the startup folder.

Open Notepad and enter the following command:

ipconfig/release
ipconfig /renew

Save it like, ipnew.bat.

2. Reset and clear DNS cache

Often, Internet connection problems occur when the DNS cache. Resetting or cleaning will easily fix many of these problems. You can clear the DNS cache in Windows 10, Windows 8, Windows 7, or Windows Vista.

1. open command line or PowerShell on behalf of the administrator . Enter the following command and click Enter :

IPCONFIG/flushdns

You should see a confirmation dialog:

IP configuration for Windows. Successfully cleared DNS Resolver cache.

1. Next, enter IPCONFIG/registerdns and press the Enter key.

This registers any DNS records that are recorded in the Hosts file.

Just in case you are interested, you can look at the full syntax for this type of command, type ipconfig/help and press Enter !

3. Tool - "Troubleshooting Network and Internet".

Tool - " Troubleshooting Network and Internet» in Windows 10 helps you identify potential network connectivity issues and automatically fixes them. If the computer loses internet connection, you can specify the connection and then use Troubleshooting to determine the cause of the problem and find possible solutions.

1. Open the Settings app by pressing the combination Win keys+ I , or click the gear icon in the Start menu.
2. In Settings go to section "Update and Security" → « Troubleshooting».

Many computer owners have already upgraded and switched to the latest "Tenth" Windows version, but unfortunately they found that the new product was not without numerous problems, and often after updating the Windows 10 operating system, users indignantly find that the Internet does not work on their PC. The issue with the lack of access to the worldwide network after the update procedure or clean Windows installation 10 has now become the most popular, because in modern world A computer without the Internet is immediately likened to a simple typewriter.

Below is detailed guide with illustrations, which will quickly help Windows 10 PC owners fix the specified Internet problem and as soon as possible resume full-fledged work with the computer. The instruction consists of two main sections, after reading which the user first learns the main prerequisites for the disappearance of access to the global network after the procedures for upgrading the system or installing service packs, and then why Internet access often does not work in Windows 10 after installing the OS and what needs to be done .

If the problem occurs after the update procedures

In a situation where access to world wide web via Wi-Fi or even absent wired Internet after switching to Windows 10 (or installing system update packages), the user will be required to perform the following steps in sequential actions:

An important digression: when different wired connections are simultaneously used for the Internet over a wire home network or a VPN connection, then you need to analyze and put marks on these connections as well.

In the case when the Internet did not appear, then the antivirus program often acts as the culprit of the event. For people who used third-party software in an earlier version to protect their computer from viruses and then switched to the "Ten" through an update without first uninstalling anti-virus software, the Internet often stops working in new version OS. The same problem often occurs when a third-party firewall is installed on the PC. Unfortunately, even if you later deactivate this software, it will still be impossible to access the worldwide network.

In order to fix the problem, it is necessary to completely uninstall the security software with the removal of all its components. The algorithm of actions in this case consists of the following successive steps:

1. To uninstall, it is recommended to use applications with official resources creators antivirus program or firewall;
2. Next, restart the PC;
3. See if access to the global network has appeared;
4. At a positive result it is allowed to reinstall the programs required by the user to protect their computer.

Note: the reason can be not only the firewall and antivirus, but also others third party applications. You will need to uninstall them sequentially and, after restarting the PC, check if Internet access has appeared.

In the event of difficulties with wireless connection Wi-Fi, you need to do the following:

1. Call the context menu from the "Start" and open the "Device Manager";
2. Next, go to the "Network adapters" tab;
3. Call the context menu on the used Wi-Fi device;
4. Then click on the line "Properties";
5. Go to the tab "Ex. power supply";
6. Uncheck the box "Allow the computer to turn off this device to save power";

In accordance with the vast majority of user reviews that have encountered this problem after updating the OS, it is this procedure that leads to a successful solution to the issue of accessing the Internet.

If all the above attempts fail, you can follow the recommendations of the second section of this article regarding computer owners who have difficulties after installing Windows 10.

If a problem occurs after installing the OS "from scratch" or after the reinstallation procedure

The most common cause is the Wi-Fi device software or network card PC. In this case, information about the correct functioning of these computer components is often displayed in the Device Manager window, and if the user starts updating their drivers, a system message is displayed that this procedure is not necessary. Despite the above points, it is strongly recommended that immediately after installing the OS, install drivers for the Wi-Fi adapter and network card from the official resources of the hardware manufacturers.

Before downloading the above software, it is imperative to get rid of the drivers installed windows 10.

To this end, you must perform the following steps:

And only after removing the existing software, install drivers from the resources of your PC hardware manufacturer. Then, after restarting the computer, Internet access should appear.

Microsoft leaves almost no choice to users of any version of the Windows operating system, forcing them to upgrade to Windows 10. But updating the system on a computer is always fraught with possible emergence errors. One of the problems that users may face after upgrading the system to Windows 10 is the lack of Internet. In this case, both a wired connection and a Wi-Fi connection may not work. This article will discuss what to do if the Internet does not work on Windows 10 after installing a new version of the operating system or updating it.

Internet not working after installing Windows 10

If a "fresh" was installed on the computer Windows version 10 after formatting the disk, then there are quite a few options for why the Internet does not work. If the Internet is configured correctly, then it is obvious that the problem may be related to the connection device itself or the drivers for it.

The Windows 10 operating system automatically installs drivers for most devices, which is why many users believe that an error with the software of the Wi-Fi receiver or network card is impossible, but this is not the case. The fact is that not always drivers, automatically installed by the system are working correctly.

First of all, if the Internet does not work after installing Windows 10, it is recommended to reinstall the drivers:

After a reboot, the internet should work without problems if it's configured correctly. It is recommended to look at the correct Internet settings on the provider's website.

Internet not working after Windows 10 update

Often, updates to the Windows 10 operating system disable some functions, and such a problem may not occur en masse, but only for some “lucky ones”. If the Internet does not work after updating the system, the most in a simple way solution to the problem will be full reset network settings, after which they are repeated correct setting as recommended by the provider.

To reset network and internet settings in Windows 10, you need to follow these steps:

After downloading, the network and internet settings will be completely reset.

Please note that network card drivers are also removed during the network reset process ( WiFi adapter). Accordingly, you may need to follow the steps described in the previous section of the article, which talked about how to reinstall drivers for network devices.

If the methods above did not help

It is possible that none of the above methods helped, and the Internet continues to not work on Windows 10. In this case, it is recommended:

Also, do not forget that the problem may not be software, but hardware, but it is practically excluded if the computer connected to the Internet without complaints before updating the operating system.

Unfortunately, quite often users of the newest operating system claim that they do not have the Internet on Windows 10. As we all know, computers lose almost half of their functionality when the Internet connection disappears. Luckily, Microsoft is aware of this issue and they have already started working on a permanent solution to the problem.

Many discussions on this topic have led to the conclusion that the problem is a bug with the DHCP protocol that affects the operating system. Windows system. As stated on the official Microsoft website, a normal restart of your computer should fix the problem. However, if you still don't have Internet on Windows 10, then try the steps below.

Method #1 Disable or Remove Third-Party Software to Protect Your System

Third-party antiviruses, anti-malware programs, and various firewalls can sometimes interfere with your ability to access the Internet, especially during the installation of updates for Windows 10.

If it is this listed software that is causing the problem, then simply disable (or rather delete) all this bundle of programs that are installed on your computer. Once you've done that, check for an internet problem. It is possible that it was the disabled programs that were the culprits for the lack of the Internet on Windows 10.

Method #2 Reset Winsock Directory and Internet Protocol Settings

• Click right click click on Start or press the key combination Win+X. Choose from context menu paragraph " . The same can be done through the system search engine and then selecting the result, but just do not forget to run the Command Prompt as Administrator.
• • netsh winsock reset catalog
  • netsh int ipv4 reset reset.log
• Once you have completed all of the above commands, close the Command Prompt.
• Restart your computer.

Once your system does a hard reboot, check the no internet situation on Windows 10.

Method #3 Reset the TCP/IP protocol stack and update its IP

• Right-click on Start and select " Command Prompt (Administrator)".
• Type the following commands one after the other into the Command Prompt and press Enter after each one:
  • netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /flushdns
  • ipconfig /renew
• After executing all the above commands, close Command Prompt.
• Restart your PC and then try checking your internet connection again.

Method #4 Checking the DHCP Protocol

No Internet on Windows 10 may be due to the fact that, for some reason, you have disabled the DHCP protocol for the Internet connection. In this case, you need to make sure it is enabled. To do this, follow the steps below:

• Press key combination Win+R, enter in the empty line ncpa.cpl and press Enter.
• Right click on your network connection and choose "Diagnostics".
• Wait for the end of the Diagnostic process, which will re-enable the disabled DHCP.

After going through the process, try again to check for the Internet on Windows 10.

Method #5 Update Network Adapter Drivers

• Press key combination Win+X and select " Device Manager".
• Find in the list " Network adapters" and expand this directory.
• Update Drivers».
• Select " Automatic search updated drivers" and your system to search for drivers.
• If drivers for your network card are found, they will be installed in automatic mode. If everything went well, then restart your PC, then check the Internet.

Method #6 Remove and reinstall the network adapter

• Press key combination Win+X and select " Device Manager".
• Find in the list " Network adapters" and expand this directory.
• Right click on your network adapter and select " Delete".
• After removal network adapter, and therefore the drivers for it, restart your computer. As soon as your PC is booted up again, the drivers for the network card will be reinstalled automatically.

Now try to test your Internet access. Usually, after this method, everything should fall into place and the lack of Internet on Windows 10 should not bother you anymore.