Today, there are a lot of gaming portals that impress with the quality and quantity of supported games. StopGame, Origin, GoodGame are the most famous of them. Origin has gained a lot of trust among gamers. And here we will analyze a popular topic: how to change the secret question in Origin.

Why do you need a secret question in Origin

Secret Question- an old method of identifying the user's identity, which has long lost its relevance for many. And yet the Origin portal uses exactly this technique. It allows you to confirm the fact that it is the owner who is trying to get to the page.

When registering, it is very important to take the secret question seriously, because it will be quite difficult to restore it or change it in the future. It is better to write down the data somewhere in a notepad: storage important information unsafe due to the possibility of hacking the system by an attacker.

How to change your security question

It often happens that the user has a need to change the secret question or answer to it. This can be caused by a number of reasons, among which is the receipt of information by outsiders. In order to accomplish your plan, follow the instructions below.

How to restore secret question

Unrecorded data, a frivolous attitude during registration, profile theft - all this can cause you to lose access to the main functions of the game portal. And how is everything going on? Forgotten password? No, it's pretty easy to restore it. The cause of enormous problems can serve as a secret question. It gives users a lot of inconvenience. If the situation with the loss of the security question and the answer to it is familiar to you, we know how to solve it! Just follow the instructions below and you'll be fine!

Warning! It is important that an E-mail address is attached to the profile, otherwise it will be almost impossible to restore access.

Attention, correspondence with the security service may take a long time, be prepared.

The password for any account is very important, confidential information which ensures the security of personal data. Of course, most of the resources support the ability to change the password in order to provide the highest level of protection, depending on the wishes of the owner. account. Origin also allows you to not only create, but also change such keys for your profile. And it's important to understand how to do it.

Origin is a digital store computer games and entertainment. Of course, this requires investing money in the service. Therefore, the user account is his personal file, to which all purchase data is attached, and it is important to be able to protect such information from unauthorized access, because this can lead to both the loss of investment results and the money itself.

periodic manual change password can significantly increase the security of your account. The same applies to changing the binding to the mail, editing the secret question, and so on.

For information on how to create a password on Origin, see our Origin registration article.

change Password

In order to change your Origin account password, you will need internet access and an answer to your security question.

The data will be applied, after which New Password can be freely used for authorization on the service.

Password recovery

If the password from the account has been lost or for some reason is not accepted by the system, it can be restored.

After saving the result, you can use the password again.

Conclusion

Changing the password allows you to increase the security of your account, but this approach can lead to the fact that the user forgets the code. In this case, recovery will help, because this procedure usually does not cause any particular difficulties.

Hello %username%,

I think some of you have heard of the app store (let's be honest, the game store) Origin (very similar to Steam). I never considered myself a narrow-minded user, I never lost my accounts from anything. Yes, and I have experience with the administration of both AD windows and * nix based servers. A few weeks ago, while the airsoft season ended, I decided to play the Battlefield 3 virtual toy, officially bought through Steam competitor Origin. Register an account, and make a purchase of the game, pay bank card, Everything as usual. On the computer, you install the Origin Client - software that you log in to, download, and then launch games from there. An analogue of the famous Steam store. But who knew that accounts there change owners like gloves, and this is not in the hands of a serious online shop. Who is interested in the procedure for returning access control and the errors (or chips) of the store that helped in this - I ask under cat.

Today, while playing (about 3 weeks have passed since the purchase), I decided with my brother to switch to another server, we make a disconnect. At the same time, a browser window is open under the Battlefield3 account - I look in it for some reason, I don’t see my friend in the friend list - my brother. Then Client Origin gives information that it is already running somewhere and goes offline. I was saddened, I think my laptop was turned on in another apartment, and the client was loaded with autoplay there, but no, it was not confirmed. I try to log in - it appears that such an e-mail address is not registered in the system(Attention - but it is used for login inside). I sin on everything and reboot the computer, the situation has not changed. I go to the post office - I find a letter stating that the e-mail has been changed and the notification came to old mail (attention - when changing the e-mail, confirmation code is not even requested). There were no visits from the left addresses in the logs of the mail account, so no one used my mail. In general, I understand that the account was hijacked, but, roughly speaking, 2,100 rubles were paid for the content that I rely on and which belongs to me (thank God I didn’t check the box in my account to remember payment data, otherwise someone would have had time to use it). And the saddest thing is that I know that I definitely didn’t enter data from this account anywhere, and even to pick up a keylogger or a virus, it seems that I was always careful from my childhood on the Internet, and there are means of protection, in general, experience does not allow.

So, a hasty request in Google - I stumble upon a forum with a description of the solution to the situation, apparently this is a common occurrence =) It boils down to registering a new account on the site, climbing to the English support and using the LIVE CHAT function with support. To my chagrin, the button is not active, it is indicated that there is no one right now =) It is clear - at that time there was still non-working time in North America.

We begin to think and slowly come to our senses. Was - ID account login, soap [email protected], password. I didn't have anything left with which I could go inside.

Just in case use standard procedure password recovery in Origin Client - asks for either soap or OriginID (some identifier, your login and nickname). I enter the one that I drove in, voila, he says that he sent the message to the soap, sadness again, but I climb into my box. Alleluia. I see an email with a referral link for a new password. I click on the link and I'm taken to the Origin website with a step prompting me to enter a new password. I enter - everything is OK, it has changed.

Further, it turns out that after changing the password, I am NOT kicked out of the account from the Origin website(authorization by link works), I stay on it. I see the current OriginID and know the password for it, I log in to Battlelog BF3 and the origin Client at the same time. Birthday and account names have been changed everywhere, I change them to new ones that differ from the old ones wherever possible. And so, there is progress, but the most important thing is that I don’t see where to change e-mail. After a little googling, I find out about a certain ea.com/ru/profile or help.ea.com, there is only one resource. I go there - sadness, it lets me go there only with an e-mail address. This is very, very bad. It turns out that you already have an Origin ID, a password, but no e-mail.

After studying the page for half a minute, I notice buttons for login using foreign social networks, I remember that my account was immediately linked to my Facebook account, I click on the link hoping to log in with Facebook and… oh yeah(God bless the Facebook queen!), I go inside and see the full name and mail of this scoundrel. To celebrate, I didn’t write them down, which is a pity. In general, I change all the data here to my own, bind the mail hanging on my domain, check the new soapy address and calm down. Danke!

On the this moment the account was completely restored, everything that was wrong was returned, except for the friend list, in which there was no one left. As a result of the fact that the measures were taken quickly, the attacker did not have time to get to everything and everyone. Namely, to “unlink” the account on Facebook, which, in fact, I am very happy about. The only negative is that the account is not working now, either EA's database synchronization between servers is lame or something else, in general, it won't let me play on more than one server. A Google search says that this is a common occurrence, people are either waiting or write to support. I used the second option first, then set to the first. Now a case with a description of the situation has been opened and its decision is expected.

Restoring access took about an hour, I didn’t notice much, maybe if I did it later, it would be much more difficult. And yet, some Origin / EA pages in Opera 12 did not open, flash did not load.

There is a solution on the forums on how to make it possible - it is enough to return the old OriginID, e-mail, password, but what's the point if the attacker already knows them ?? I don't understand it either. In general, after I found a bunch of forums for selling accounts with a set of different games, the procedures for finally linking an account to a buyer are also described in order to real owner could not return (through communication with American support, specific suggestions for copy-paste and a link to an online translator are given).

I see a few jambs at Electronic Arts / Origin / Dice.

1) The absence of a secret question in the fields when registering or changing account data.
2) No confirmation code request when changing the postal address from the old postal address
3) Possibility to recover the password on the e-mail, which has already been replaced in the system. This played into my hands, but no one bothers to use this bug now for an attacker, because his e-mail address has also been in this account.
4) The procedure for changing the password after the main action for some reason leaves you in your account, this also played into my hands, but it can also play into the hands of an attacker.
4) The inability to use the service after account recovery, probably more to Dice.

Be careful, and I hope the above information will not be useful to you. For now, I want to study how fellow merchants who make money doing this do it.

Tags: EA, Origin, hack, access recovery

Repair Origin if your Mac is experiencing client crashes.

Origin Recovery

If the Origin client won't launch or keeps crashing on your Mac, use the Reset Origin program to fix the problem quickly and easily.

Here's how to do it:

Required to enter Mac credentials?

Can't start Origin Helper? Is the utility asking you to enter your Mac credentials? Download our diagnostic tool which will run AppleScript and help you repair Origin Helper on your Mac.

After using the program, the Origin Troubleshooting.txt file will appear on your desktop. It contains no information about you or the contents of your Mac and is used solely to diagnose application errors.

Our developers use these files to troubleshoot issues. We will update this article when a solution to the problem appears.

Follow our instructions:

1. Make sure the Origin client is installed in your Applications folder and is turned off.
2. Double-click the AppleScript icon to launch the program. This will launch the Origin app.
3. Enter your username and password when macOS asks for permission to launch Origin Helper.
4. Sign out of Origin after entering your credentials.
5. Find the Origin Troubleshooting.txt file and email it to us by clicking on the button

Monday, September 16, 2019

Check out our guide to find yours. email address or password, and our game consultants will help you with everything else that is not in this article.

Not receiving username verification code? Sometimes you just need to wait a little longer. In order to avoid such a situation in the future, you can use several methods to obtain codes and store them in a safe place.

If you have access to your email, you can reset your password. We will send you an email with a link to create a new password.

If you no longer have access to your email, we can try to recover your account.

Prepare the following information:

• address Email, linked to an EA account;
• all usernames (EA ID, Xbox Live Gamertag, PlayStation™Network Online ID) that are linked to your EA Account;
• all receipt numbers for games you bought from Origin

How to contact us

1. Click "Connect with us" at the top of any page on the EA Help website.
2. Select Origin.
3. Choose a platform.
4. In the "Subject" field, select "Account Management", and then - "I can not enter" .
5. Click "Select communication method".
6. Enter your name and email address and click "Further".
   • If you know the email address from the account, enter it. If you don't know, enter the address you currently use.

You will then be able to speak with our gaming consultant who will do everything possible to help you regain access.

Message page opened "No channels available"? All because you need to talk to a consultant via chat or by phone, and this is in this moment impossible. Please try again later when we are online.