It is still not known exactly what is the reason for the error "Google Play Services application has stopped" ( google play store has stopped). The developers of the Android OS do not offer options to fix the problem. Therefore, users are engaged in the search for solutions, discussing possible options on the forums.

One of the main reasons for the error is considered to be incorrect synchronization of the smartphone and update servers. The symptomatology is:

• When you update applications, your phone first downloads the necessary files to local storage, after which it unpacks and installs the new version.
• The problem occurs at the stage of information synchronization - the servers have already posted new data available for download, and the phone is still trying to find updates in the internal memory.

Ways to fix the bug

Enabling "Download Manager"

First, check if you have an internet connection. Open your browser and try to navigate to any page. If everything is in order and the sites open, move on to other ways to solve the problem.

The next step is to activate the “Download Manager” system application in the settings:

1. Go to "Settings" Android.

2. Go to the Applications section.

3. Find the line "Download Manager" there and open it (if you cannot find the application, use the search in the settings).

4. Make sure the application is running - the "Stop" button should be active. If the “Enable” option is available, select it and activate the application.

Clear local data and cache

Deleting the update files stored on your phone helps you fix the “Google Play Services has stopped” error without affecting your personal data:

Google account reactivation

In some cases, reconnecting the account may help. google records on Android. Please note that deleting an account means that all non-synced personal data (contacts, files, etc.) will also be deleted. Therefore, it is recommended to do, and only after that proceed to fix the problem.

So, the process of reconnecting a Google user account is as follows:

Done, account reactivated. Now you can check if the “google play store stopped working” error reappears. If a this method did not help - go further in the text.

Reinstalling Android updates

Another way to overcome the bug related to Google Play is to update current version Google Play applications or return to the standard version with a further update to the current one.

Google Play Services app update

If none of the presented troubleshooting options work, you can try reinstalling problematic application using the APKMirror file archive.

At apkmirror.com, you can download the signed installation file of the Google Play app if for some reason your phone blocks downloading updates using standard methods:

Restoring factory settings (hard reset)

To fix the error, you can reset your phone to factory settings. At the same time - attention! - you will lose all the information that is stored in the memory of the mobile device.

A factory reset is performed as follows:

1. Open "Settings" - "General settings".
2. Look for "Backup and Reset" (or "Reset"). If your phone is running on the system android version 8 and above, go to System > Reset.
3. Next, select "Reset settings" and confirm your intentions. If your phone has a PIN or graphic key, you must enter it to apply the changes.

More detailed information about the reset you will find here:

Phone flashing

Pretty dangerous but effective method troubleshooting - flashing the device. This process is laborious and requires careful preparation and understanding of everything that happens during the firmware. Therefore, it is recommended to use this option only when none of the previously suggested methods worked, and the “google play store has stopped” error interferes with the normal use of the phone.

For high-quality flashing, it is better to contact a trusted service center to be dealt with by experienced professionals. Performing this operation on your own without a sufficient level of knowledge can lead to the phone not turning on at all and having to be sent in for repair. Also remember that flashing is not a warranty case, and is performed at your own peril and risk.

Have you ever come across a situation where, while working through several settings on your phone to make certain changes, or just exploring the possibilities of setting up your device, you suddenly received a message that Google Play Services has stopped working " The Google Play Services app has stopped", after which they could no longer continue their manipulations?

Let's say right away: if you received such an error message, then there is absolutely no reason to panic. You just need to try to fix the situation using one of the methods that we will offer today, and continue to work calmly with the smartphone settings. The Google Play services error that occurred is not related to your actions and not to your device, but to the loss of some transmitted data at one of the setup steps. It's not even a bug, but a glitch in a technological property that caused some data to get lost or couldn't be tracked, and Google Play Services eventually lost that connection, so they stopped working.

There are various reasons why the Google Play Services error can occur, and we will discuss different methods to solve this problem accordingly. As mentioned above, the reasons for stopping the work of Google services cannot be called absolutely precisely, since they lie in the features of the data transfer technology. But the crash usually happens when you make some changes in settings operating system Android. Try to follow the steps we suggested sequentially - depending on what exactly went wrong, you can fix the error in one of these ways.

Method 1: Clear cache

One of possible solutions the problem of stopping the work of google play services is clearing the cache system application Google Play Services. To do this, go to Settings and select the "Applications" section. Now you need to select the application manager and click on the "All" tab. Next, we find Google Play services and click on it once - we see the settings for this application. Select the option "Clear cache", click. After you have successfully cleared the cache from this app, you need to restart your smartphone to avoid the Google Play services error in the future.

Method 2: Reset app settings

To reset the application settings, you need to use the Application Manager to go to the Google Play Services settings in the same way as in the previous method, and then click on the "All" tab. Now look for the "More" sign in the upper right corner of the screen and click on it. Next, a menu will appear that will offer among the options " Reset app preferences". Click on this line. In order to ensure that the changes you made take effect, simply restart your phone and the message "Google Play services application has stopped" should disappear forever.

Method 3: Add your Google account again

If you still continue to face the same problem, then go to the settings and find the "Accounts" section. Click on it and you will get a list of the accounts you have created on the device. Your Google account will also be on the list. Click on Google and then click on your address Email on the opened page. After you click on your email address, you will be taken to a page that contains information about how your Google account works on the device. Find the 3 dot symbol in the upper right corner of the device, click on it, scroll down the list that opens to the line " Delete account ". Click on it to delete your Google account.

Once this is done, you will need to re-add your Google account to the device. To do this, go to the Settings section, and then to the "Accounts" section. There click on " Add account" and select your Google account. Next, you will need to enter your Gmail (email address) and follow the instructions to complete adding your Gmail account to your device. Google Play Services error.

Do you have your own troubleshooting methods? Tell us about them in the comments. We are sure that your solution to the problem "There was an error in the Google Play Services application" will be appreciated by grateful users.

Every day, many Android device users face a number of problems. Most often they are associated with the health of certain services, processes or applications. « Google app stopped" is a bug that can appear on every smartphone.

There are many ways to solve the problem that has arisen. All methods for eliminating this error will be discussed in this article.

In general, there are several ways by which you can improve the performance of the application and remove the pop-up screen with this error directly while using the program. All methods are standard procedures to optimize device settings. Thus, those users who have already encountered various errors of this kind most likely already know the algorithm of actions.

The first thing to do when application errors appear is to restart your device, as there is always a chance that some failures and malfunctions could occur in the smartphone system, which most often leads to incorrect operation of the application.

Method 2: Clearing the cache

Clearing the application cache is a common thing when it comes to the unstable operation of specific programs. Clearing the cache often helps fix system errors and can speed up the device as a whole. In order to clear the cache, you must:

Method 3: Update apps

For the normal operation of Google services, it is necessary to monitor the release of new versions of certain applications. Failure to update or remove key Google elements in a timely manner may result in an unstable user experience. To auto-update Google Play apps to latest version you need to do the following:

Method 4: Reset options

There is an option to reset the application settings, which will probably help fix the error that has occurred. You can do this if:

Method 5: Deleting an account

One way to resolve the error is to remove the Google account and then add it to the device. To delete an account, you must:

You can always re-add a deleted account later. You can do this through the device settings.

On tablets or smartphones Android control, users may receive "The com.google.process.gapps process has stopped" notifications. To close the notification window, you need to click "Yes", but soon a similar window will appear again. This unnecessarily interferes with working with an Android device, since, in addition, it also terminates most of the applications used.

The reason for this notification is that the application did not terminate properly because one of its processes was interrupted. There are several ways to fix the "Error". Let's go through each of them in order.

Activating disabled apps

The error often manifests itself due to disabled applications. Check if you have these:

1. Settings → Application Manager → All.
2. Go down to the very end, there are disabled applications.
3. Enable them all (if any). Often the error occurs due to the disabled "Downloads" service.

Clearing the cache

May help resolve the error. Clean up the newly enabled applications and those that are currently running (the "Running" tab in the Application Manager). Restart Android.

Advice! If you get an error when clearing the cache or nothing happens, try again.

Reset

The next step is to reset the user settings of all applications. Log in:

Stopping a specific application

If the error only appears when using a specific application: Disable and then re-enable the program.

If this application is downloaded from Play market or another source, try temporarily removing it and checking for an error.

Advice! Often such errors occur due to conflicts with unoptimized programs, such as "news feeds", which cannot cope with the load.

Google Services

Try a complete factory reset" Google Play Services". For this:

Disabling a Google Profile

If none of the above helped, try

Probably every user of an Android device has come across an annoying message "Google Play services has stopped - send a report." it system error, which is not your fault, but you can still take a number of measures to eliminate this problem and prevent its occurrence in the future.
Regardless of the reasons for the error, you can try the following solutions one by one to resolve it.

Solution #1. Clear cache

It may be enough to clear the cache of the Google Play Services app. To do this, open the settings on your device, tap "Application Manager" and select "Google Play Services" from the list. Tap "Clear Cache".

Be sure to restart your device after clearing the cache.

Solution #2. Re-add your Google account

If that doesn't work, you can remove and add your Google account again. It is known that on an Android device, you do almost everything through your Google account, which you entered at the very beginning after purchasing the device. So reinstalling it might help.
So, to delete an account, go to settings and find "Accounts". In the list, among other accounts, there will be a Google account. Tap it and you will be given the option to delete your account.

After that, you need to add it again. To do this, select the settings in the "Accounts" section, the item "Add an account". A wizard will open where you will go through the data entry steps again. After that, the problem may disappear. But there are further options for its solution.

Decision #3. Reinstall Google Play Services

We already tried to clear the cache in the first method, so now you can try reinstalling the services. Google Play Services is a basic application on Android device, which is necessary for everything else to work. Therefore, it cannot be completely removed. But you can reinstall all Google Play Services updates, and thus get their latest version. To do this, you only need to deactivate the Device Administrator. After deactivating the administrator, you can remove the updates and reinstall.

• To deactivate the Device Administrator, go to the "Security" settings, tap the "Device Administrators" section and check the box. The shutdown administrator screen appears.

Administrator is disabled.

• Now go to "Application Manager", select "Google Play Services". You will see that the "Uninstall Updates" button has appeared.

• Delete them.
• To install the updates again, try using any application. They won't work right now. First, you will be prompted to install service updates. Install them.
• After reinstalling updates, enable Device Administrator again
• Reboot your device

Now the error should be gone

Solution #4. Clear Google Services Framework Cache

And there is another way. Google Play Services is known to be dependent on the operation of the Google Services Framework application. This system application is responsible for exchanging data with Google servers and for keeping your data in sync with them. If something is wrong with the Framework, then something is wrong with Google Play Services. Therefore, we will arrange Google's work Services Framework by clearing its cache.

To do this, go to "Application Manager" and find "Google Services Framework" in it. Tap it and tap Force stop. Then tap "Clear Cache". Reboot your device.

After that, the error "Google Play services has stopped sending a report" will most likely disappear.

All error codes with additional solutions are described in more detail. If this does not help, it remains to advise you to contact professionals.