Payment of utility bills is a routine and familiar monthly procedure for most residents of the Republic of Tatarstan. To simplify it by making a payment without leaving home, payment sites help utilities. One of these portals is the site of JSC "Tatenergosbyt" - tatenergosbyt.ru
On it, among other things, every resident of the Republic of Tatarstan, including the city of Kazan, can pay for electricity online.
Navigation
The management of the official website tatenergosbyt.ru, although simple, but the bright design and a large number of links require care when working with it. On the home page presented Contact Information organizations – free phone hotline in Tatarstan and the time of its work. A little lower is a link, by clicking on which you can find emergency phone numbers that are called in case of problems with the wiring of a house or apartment in Kazan or any other city in the territory of the Republic of Tatarstan.
To the right of this information is the button to enter the Tatenergosbyt personal account, which is designed for the subscriber to work in the system - transferring meter readings, paying for services, setting up auto payments, notifications about them, etc. Next to this link there is also a button that sends the user to the section "Frequently Asked Questions", which helps to solve most problems when working with the site.
Below this field there is an orange field with links to materials that allow you to get information about the company's activities both in Kazan and on the territory of the Republic of Tatarstan:
- About the company - features of the work of Energosbyt of Tatarstan, legal framework, personnel policy etc.;
- Press Center - a section that contains information materials about the organization that were prepared by journalists (articles, reports, press releases, etc.);
- Procurement activities - a section that discloses information about the company's current purchases;
- Disclosure of information to the shareholder of the company - archive of reports Tatenergosbyt: current, annual, etc.;
- Disclosure of information by a wholesale and retail market entity is a collection of legal documents and reports of a company of a different profile than in the previous case.
In the center of the main page of the Tatenergosbyt website there are two buttons - "Population" and "Legal entities". By clicking on them, you can go to the section for obtaining information for your category of user (legal or individual).
Personal account of an individual
Electricity bills are paid in your personal account, which is located on the official website of Tatenergosbyt.
It is necessary to register in it before the first use and each time to log in for repeated payments. The link to go to this section of the resource is in the right upper corner. When you click on it, a small window unfolds, in which you need to select a private or legal entity is a subscriber of Kazan or any other city in the territory of the Republic of Tatarstan. Regardless of this, then you need to act according to the following algorithm:
- Enter the resource section using your personal account number indicated in the receipt and the password created during registration;
- The opened page of Tatenergo will present current information on the state of the account - debts, overpayments, etc.;
- It is necessary to choose what exactly the user is going to do in the section and click the appropriate button;
- If you need to transfer meter readings for electricity, then after opening the corresponding page, enter the readings in empty fields, check your details (especially the account number) and click "Submit";
- If you need to pay an invoice, then after going to the appropriate page, the user will be prompted to select a payment method;
- Having chosen the appropriate payment method, enter the payment details and the amount of payment (according to the receipt, or according to the meter readings;
- Click "Pay" and wait for an SMS message from the bank to confirm the operation.
After that, you can leave your personal account. In this section, on the Tatenergosbyt website, you can also set up automatic payment with the specified bank card, SMS notifications about payments, view the history of transactions, and in addition, carry out some other operations.
other services
When going to the "Population" section, the user gets to a page where various services and opportunities are collected that Energosbyt can provide on the territory of Tatarstan, including Kazan: a personal account of an individual, information on tariffs and standards for the consumption of services. Also in this section you can find a guide to paying bills, taking and transferring readings.
Here you can calculate the cost of electricity, and get acquainted with the varieties of metering devices. In addition, from this section you can go to the virtual reception, download application forms, as well as download mobile app, which allows you to work in your Personal Account from your phone - pay bills, send readings.
The "Legal Entities" section provides similar information, but focused on organizations that want to cooperate with Tatenergo - it will not work for private subscribers. Here you will find information on tariffs for legal entities, a calculator for calculating the cost of electricity, rules for concluding and terminating an agreement, and a list of required documents for this. There is also a link to the personal account of the legal entity.
Customers of JSC "Tatenergosbyt" no longer need to stand in queues to submit meter readings or pay electricity bills. Employees of the enterprise have developed a convenient personal account, which will be discussed later.
Personal Area relieves the company's customers of the need to spend personal time traveling and transmitting meter readings, paying bills.
Features of the Personal Account
Users of the remote service get the opportunity to:
- pay bills online;
- transmit readings from metering devices;
- view up-to-date information about tariff plans;
- calculate how much electricity costs in each case;
- find out what metering devices are, their types and more.
This is only a small part of the main features that a personal account provides. Their full list can be found out by the company's clients when they create an account in the system.
Registration in the system
In order to start using the features of the LC, you need to register account. This is done in the following way:
- Open the official website of the company http://tatenergosbyt.ru.
- Click on the inscription "Personal account".
- Select the type of personal account: for individuals or legal entities.
- Will open new page, where you need to click on the "Register" button.
- Fill in all the required data, as well as indicate the verification code.
- Click the "Get password" button.
A password for authorization in the system will be sent to your phone or e-mail.
Entrance to the personal account "Tatenergosbyt"
Clients of the company who already have an account in the remote service system can log in and use all its benefits. For this:
- Open the official website of the company.
- Click "Personal Account".
- Select the type of account and enter your login information.
- Click the "Login" button.
Password recovery
If you have forgotten or lost your password, click on the inscription "Forgot your password?" and follow the system prompts.
How to transfer meter readings to Tatenergosbyt
To do this, enter your personal account and open the "Population" section. There you can find the required service, as well as instructions for working with your personal account.
To transfer the actual readings via the Internet, open the “Enter the readings” page, you can go to it using this link: https://lkfl.tatenergosbyt.ru/_layouts/15/TES.PersonalAccountIndividualPages/NewIndications.aspx.
Enter your personal account (from the receipt) in the upper field and click the “Find” button, if you entered the correct number, your address, meter number, information about previous readings and a field for entering new readings will appear.
useful links
- Personal account for legal entities
- Personal account for individuals
- Subscribe to receive an electronic receipt
- Emergency phone numbers
- Questions and answers for nat. and legal persons
Customer Service
Questions regarding the services of the company or LC can be asked to the support service at the number.
Today, JSC "Tatenergosbyt" is actively developing remote services so that the company's customers can receive a full range of services via the Internet, with minimal time costs.One of the most popular Internet services is the "Personal Account". Recall that this project was launched three years ago. Currently, Tatenergosbyt subscribers do not have to contact customer service offices, call the contact center, for example, to transfer their electricity meter readings. For getting necessary information it is enough for the consumer of electricity to go to the official website of the company - in the "Personal Account" section and register. Now you can receive information on payments and settlements for consumed electricity at any time of the day and anywhere in the city, republic, country. Here, consumers of Tatenergosbyt can trace the history of the transfer of readings and payments, see data on the presence of debts for consumed electricity, as well as:
- view and print receipts for electricity;
- transmit meter readings;
- pay electricity bills.
The service for transferring meter readings is the most popular: in 2013, more than 55 thousand readings were transferred through the "Personal Account", for the first quarter of 2014 - about 29 thousand readings, which is three times higher than the figure for the same period in 2013. Starting this year, seniors at home have a unique opportunity to enter meter readings for all apartments.
Internet service users also have the opportunity to view and print electricity bills. For the first quarter of 2014 - almost 3,000 receipts, 1.5 times more than the same period in 2013. The clients of "Tatenergosbyt" - residents of Almetyevsk, Yelabuga, Kazan and Naberezhnye Chelny - use the "Personal Account" most actively. Only in March of this year, for example, more than 1000 clients from Almetyevsk used the services of this service.
The service for transmitting meter readings via sms is very popular among consumers of Tatenergosbyt. Statistics show that clients from Almetyevsk (23% of all submitted readings), Bugulma (12%) and Yelabuga (10%) use this service more often than others. Household consumers of Zelenodolsk (8%) and Tukaevsky district (5%) are also actively transmitting testimony via sms.
Today, all efforts of the energy company are aimed at introducing modern methods of interaction with their consumers. In order to inform customers about new online services, specialists from Tatenergosbyt annually develop special booklets and memos.
For example, in the “Memo on working in the “Personal Account” it is very simple, accessible and clearly (with illustrations) shows how you can become a user of such a necessary and convenient service in just six steps:
Step one: go to the official website of the company - and click on the "Personal Account" icon.
Step two: Entrance to the Personal Account. (When registering, first enter the OKO number (which is indicated on the receipt) and the household number, then the subscriber's surname is indicated. Press "Enter").
Step three: Transfer of indications and calculation. (We go to the “Enter readings” tab, enter the readings of the meter, make a preliminary calculation).
Step four: Online payment.
We go to the "Payment" tab, select the payment method (using a bank card of Sberbank, Alfa-Bank, Tatfondbank, Ak Bars Bank, Raiffeisenbank, Russian Standard, etc.) Then follow the instructions and pay the bill.
Step five: View and print receipts (Go to the "View receipts" tab, print the receipt).
Practice shows that the Personal Account service on the www.tatenergosbyt.ru website is available not only to advanced Internet users, but is also understandable to all beginners. Each New user Internet services gives us confidence that all new developments of Tatenergosbyt are useful and in demand by customers. Development additional services allow to achieve high quality of service, which is confirmed by numerous positive feedback by the company's clients.
Today, personal accounts are very popular online services because they provide customers and companies with the ability to securely interact with each other over the Internet. Similar services can be found in almost any field. For example, they are used by almost all modern companies that provide housing and communal services to ordinary consumers.
The personal account is available to all clients of the Tatenergosbyt company. Work in it is carried out, albeit voluntarily, but few subscribers refuse it. There are too many benefits to this service. It is convenient, free, reliable and multifunctional. Its main features are
How to register a personal account Tatenergosbyt
The procedure for registering a personal account of Tatenergosbyt is the most common. It is done like this:
- You go to the site http://tatenergosbyt.ru, select the type of personal account you need, and then select the "Register" option;
- After that, in the questionnaire that will appear in front of you on the screen, you need to indicate the personal account number, last name, phone number and / or e-mail;
- Next, you click the "Get password" button. The identifier arrives within the next few seconds, either in an SMS message or in an email.
It is important to take into account that only existing customers of Tatenergosbyt are allowed to use the service.
Login to the personal account of Tatenergosbyt
The steps required to pass authorization will be required approximately the same. On the official website of the company, you need to select the "Personal Account" section, then enter the login and password received at the registration stage into the empty fields, and at the end click on the "Login" button.
Tatenergosbyt personal account - http://tatenergosbyt.ru
Tatenergosbyt is a regional power supply company of Russia, whose office is located in the city of Kazan.
Tatenergosbyt is a guarantee supplier of electricity in the Republic of Tatarstan and, like other companies, has its own official website, where you can get the most useful information on the activities of this joint-stock company.
On the official website, useful information can be found by both individuals and legal entities. One of the most popular services provided for an individual is a personal account, available at the appropriate link.
In general, the Tatenergosbyt personal account of an individual allows you to view the history of receipts and payments, transfer meter readings, pay for the use of services, generate applications, submit appeals, and much more.
To gain access to the capabilities of your personal account, you first need to complete the registration procedure. In this case, you will need to indicate the personal account number (the OKO number and the household number, which are entered without spaces), which will later be used as a login to enter the cabinet (if necessary, you can later change the login in your personal account).
During registration, you will also need to provide your last name and choose how to receive a password from your personal account: by phone or by email Email and enter the relevant data. Here you will also need to enter the code from the proposed image. After filling in all the required information, click on the "Get password" button.
As a result, an SMS message with a password will be sent to the phone number you specified, which you will need to enter in the appropriate field. In the event that e-mail was specified as the method of receipt, the password for entering the personal account at Tatenergosbyt will be sent to the specified e-mail.
After completing the registration procedure, you can log in to your personal account at any time by entering the available login and password and clicking on the "Login" button.
In general, the personal account of an individual includes several sections. The main page provides information about personal accounts and metering devices. Here you can also submit readings, make a payment, as well as view energy consumption statistics and read the news of Tatenergosbyt.
The personal account also allows you to change the settings, for which you will need to use the "Settings" link or the "Personal data" section. Here you can edit the "E-mail" and "Phone" fields by clicking on the "Edit" button. Here you can also change the current login and password, which are used to enter the individual's account.
Tatenergosbyt allows its customers who receive mailing receipts on paper to activate the "Electronic Receipt" service. The corresponding application can be generated in the "Personal data" section by clicking the "Subscribe to e-receipt" button. In the same way, you can disable this service. In both the first and second cases, you must select a personal account, as well as specify an email address and phone number.
If you need to connect additional personal accounts, you should click on the "Connect personal account" button, then specify the name, surname and account number, and then click "Link".
An important section of the account is the “Receipts and Payments” section, where you can view information on the current receipt and receipts issued for past periods, print these data, pay for services for consumed energy, and view payments made on a personal account.
Receipt and payment - Payment methods
Also, Tatenergosbyt's personal account allows you to transfer meter readings, which is available in the "History of readings" section. Here you can see the testimony that was transferred in the past periods.
A tariff calculator is also available in your personal account, designed to calculate the cost of consumed electricity. You can also use the " Feedback”, where contact information is available, it is possible to order a call back, as well as submit an online appeal.
To get more detailed information about all the possibilities of an individual account on the Tatenergosbyt website, use the User Manual available on the personal account login page.
Those who are also interested in obtaining telecommunications services should visit.
Tatenergosbyt personal account of an individual - lkfl.tatenergosbyt.ru/desktop/