Rostelecom is one of the largest Russian telecommunications companies. The provider provides wired local, long-distance and cellular communication, internet and interactive television throughout the entire country. Subscribers who decide to connect home phone, Rostelecom offers several tariff plans designed to meet the needs of different categories of customers.

Consider the main advantages of installing a home phone from Rostelecom:

• The contract can be drawn up at the client's home.
• Flexible tariff plans and the possibility of changing them.
• Possibility to choose your own number.
• 24/7 technical and information support.
• A variety of payment methods (terminals, banks, offices of the company and partners, electronic money, Russian post).
• Many promotions held by the company for subscribers.

How to connect a home phone in Rostelecom?

For its current and future subscribers who wish to connect a home telephone, Rostelecom offers the following ways to apply:

• by phone;
• on the site;
• at the company's office.

More details about all methods below.

Making an application by phone

Rostelecom offers three ways to leave a request for connecting a home phone service using a call:

• by contacting the sales center;
• using an automatic system;
• by filling out the callback order form on the website.

Another option to send a request to connect a phone is to use the autoinformer available by number8-80010-02525 . After listening to the information, the system will offer to draw up an agreement automatically.

The company's website also allows you to fill out an application on the pagewww.rt.ru/fastorder for a callback. It is enough to indicate contact number, installation address and your name. After that, the sales department specialists will contact you to confirm the order and clarify the necessary questions.

Sending an application for connecting a phone from the Rostelecom website

The company's portal also allows you to send an application for connecting the home phone service. It is enough to go to the site in the section dedicated to fixed communication www.rt.ru/hometel/local, select the city of your residence. If necessary, here you can familiarize yourself with the tariffs available for the region, and then fill out an application. Upon receipt of the completed form, the company's specialists will contact by phone to clarify the details and the time when specialists can perform the installation.

You can also activate the Rostelecom home phone service in the subscriber's personal account. Before that, you will need to register first. In the process, you will need to specify the chosen logo and password, as well as fill in contact information. After processing the application in the sales department, employees will definitely call back and agree on the arrival of the master.

Request for phone connectionat Rostelecom office

Rostelecom also offers to connect any service, including a home phone, at the company's office. You can check the location of the nearest salon on the company's website or by single number help desk8-800-100-08-00 . In the sales center, you can ask your questions and immediately choose a convenient tariff plan.

How to turn off Rostelecom's home phone?

For subscribers who want to turn off their home phone for any reason, Rostelecom offers only two correct ways to cancel the service:

1. Personal office visit. It is enough to contact any office of Rostelecom and write a corresponding application. At the same time, it should be borne in mind that this can take quite a lot of time, since the service specialists are quite heavily loaded.
2. Send an application by mail. Must be sent by registered mail with acknowledgment of receipt. In the text of the application, it is necessary to indicate the data of the passport and place of registration, the home phone number and the contract, as well as the date from which the provision of services should be terminated. It should be remembered that such a statement must be written by hand.

Before turning off your home phone, it is highly advisable to seek the advice of a specialist technical support or office manager. The fact is that in many small towns, Internet and interactive television services are provided by Rostelecom on the basis of existing telephone lines. In this case, the refusal of a home phone may lead to their inoperability.

In addition to giving up your home phone, there is the possibility temporarily suspend the service. This will not free you from paying for the provision of the line and keeping the number, but it will help you avoid the subscriber for the service itself, which will allow you to save quite a lot, for example, when you go on a long vacation.

What is required to connect a Rostelecom home phone?

Customers who decide to install a landline phone from Rostelecom will only need a passport from the documents to conclude an agreement.

Of the equipment, except for the device itself and its mounts, you do not need to purchase anything additionally. Everything else (cable, sockets, etc.) will be brought by the company's specialists.

Rostelecom home phone tariffs

Rostelecom has prepared several fixed-line tariff plans for its subscribers. Each of them is better suited for a specific category of customers.

Tariffs vary slightly in different regions. For exact pricing information, see here.www.rt.ru/hometel/local

Subscriber (without SPUS)

Connection to this tariff is possible only where it is technically not possible to record calls per minute. For 320 rubles per month, the client receives an unlimited number of minutes for local calls. This price also includes a fee for providing a telephone line.

Unlimited

For subscribers who like to spend a lot of time on telephone conversations, Rostelecom offers the Unlimited tariff for landline communications. The subscription fee, which is 450 rubles, already includes the cost of providing a line and an unlimited amount of local calls.

Combined

By connecting to the Combined tariff, Rostelecom customers receive 350 minutes of local calls every month for 320 rubles of a subscription fee. The same amount includes the line fee. A minute of local conversation over the limit will cost 44 kopecks.

Social

The cost of the Social tariff plan is 225 rubles. It includes 150 minutes of local calls and line provision. Exceeding the limit is paid at 52 kopecks per minute of local conversation.

Day off

For customers who prefer to communicate by phone on weekends and holidays, the company offers to choose the Weekend tariff, which includes an unlimited amount of local calls on such days. The rest of the time, 1 minute of conversation with local numbers costs 44 kopecks. Line subscription fee and base volume telephone connections is 259 rubles.

time-based

For those who speak a little, the Time-based tariff will be of interest. It only pays a fixed fee for the line, which is 180 rubles. For 1 minute of conversation, you will have to pay an additional 48 kopecks.

Attention! Full version this document just like others 1971 documents, is present in the paid offline version of the contracts database. Its cost 900 rubles. Payment in ways convenient for you. There is a demo version.

With this document browse: Sample. adoption application

Head of the telephone center
___________________________
___________________________

STATEMENT

1. Full name ___________________________________________________________
2. Address ____________________________________________________________
3. Type of apartment _________________________________________________
(separate, communal, hostel, private house)

4. The right to an apartment ____________________________________________
(propiska (registration), property without
residence permit (registration), temporary
registration, rent)

5. Applicant's request ____________________________________________
(set phone, rename, temporary

________________________________________________________________
renaming for the term of renting an apartment, rearrangement)

6. Does this address have people who are eligible for benefits?
for installing a telephone and having a permanent residence permit (registration)
_________________________________________________________________
(preferential category, Document No.)

7. I undertake to comply with the following procedure for payment for services:
7.1. Payment of the bill for the installation of the telephone must not be made on time
later than the date indicated on the invoice.
7.2. Subscription fee for using local services
telephone network in accordance with existing system settlements with
MGTS pay in a timely manner, but no later than the 10th day of the month,
following the calculated one.
7.3. Paying bills for Additional services telephone network,
paid reference and information services, services provided
on credit by phone, to produce within the period not later than specified in
account...

Rostelecom offers to all its customers the connection of a home phone to the maximum favorable conditions. To ensure the greatest convenience of using fixed communications, the operator company has developed the most simple system installation of telephones and offered subscribers a number of tariff plans, allowing everyone to choose the most optimal option for themselves.

To connect a home phone from Rostelecom, the company's customers can use one of the following methods:

By phone

Another option is to use the autoinformer (8-80010-02525). The person who made the call will only need to listen to all the instructions, and then agree to the automatic conclusion of the contract.

The last way, which involves using the phone: filling out an application for a callback online (www.rt.ru/fastorder). From the information, the user will need to specify: his name, contact phone number and installation address. After some time, specialists from the support center will contact the subscriber themselves to confirm the order and clarify some significant points.

Via website

You can also conclude a connection agreement through Personal Area, but for this you need to register on the site. The further scheme, as in the previous versions, assumes that later the specialists themselves will call the user.

Personal office visit

A home phone can be connected by contacting the employees of the nearest office of the company. The sales center is convenient in that you can immediately discuss in detail with Rostelecom employees how to connect a phone, how much it costs and get answers to other significant questions, as well as immediately decide on the most suitable tariff plan.

Each of the options has its pros and cons, so everyone decides for himself which method he will use.

Application form

When making an application, one of the main issues that worries the subscriber is the price of connecting a home phone. Fortunately, for Rostelecom it is noticeably lower than for other companies: about 10,000 rubles per normal installation and about 1,300 thousand rubles - for connecting legal entities.

In different settlements, this figure will differ, but not significantly. This amount includes in advance the cost of a standard device that will be installed in the subscriber's home (it functions equally well when connected to the network and battery).

Therefore, before holding a Rostelecom home phone, it is recommended to immediately clarify how much this service costs. And only then, if it turns out that all the conditions offered to the user suit him, you can proceed to submit an application. To do this, you will need to provide the following information:

• your full name;
• mobile contact number;
• passport data;
• mailing address (where you need to put the phone).

Submit an application in any convenient way (this will not affect the cost of the service provided) and connect Rostelecom's landline phone.

Important! To conclude an agreement, the subscriber will definitely need to present a passport or other identity card.

Choice of tariff plan

The cost of connecting a home phone from Rostelecom will depend on which tariff the subscriber has chosen:

Subscriber

The tariff is provided only for those users who do not have per-minute determination of the call duration (due to the lack of appropriate technical capabilities). These subscribers for 344 rubles a month get the opportunity to talk for an unlimited time (subject to making calls to local numbers). This relatively small amount even includes the telephone line maintenance fee.

Unlimited

This option is designed for lovers of long conversations, so the duration of conversations on "Unlimited" is not limited. The cost of connecting a tariff to a Rostelecom landline phone is 512 rubles per month. The service is valid only for calls to local numbers. Communication with other regions will be billed separately.

Combined

For 320 rubles, users of the "Combined" tariff receive 350 minutes of free calls with local numbers every month. Line fees are also immediately included in this amount. Conversations in excess of the established limit will cost 44 kopecks per minute.

Social

The Rostelecom tariff with the lowest monthly fee (236 rubles) allows you to compensate for the cost of providing a line and get the right to make free calls for 100 minutes every month. After the limit is exhausted, the subscriber will have to pay 60 kopecks for each minute.

Day off

The cost of connecting the Vykhodny tariff to Rostelecom's home phone is 338 rubles per month. Its feature is the ability to conduct unlimited long conversations during holidays and weekends. The rest of the time for calls you need to pay at a rate of 50 k / min.

time-based

The last tariff is intended for those who use their home phone only in the rarest cases. To pay for it, you need to pay 204 rubles every month (this is compensation for supporting the activity of the line). Each minute of conversation on the "Time" tariff is 54 kopecks.

It should be borne in mind that the tariffs, depending on the region of the subscriber's residence, will have some differences, so it is impossible to say in advance exactly how much the service activation costs in each individual case.

Equipment installation

An application for the installation of a Rostelecom telephone is considered no longer than three days, and for the installation of only necessary equipment it takes no more than 40 minutes. During this time, the master manages to mount the outlet (to minimize the cost of maintenance, it is presented in single copy) and establish a connection landline phone Rostelecom with a network.

The main device and the elements that are needed to secure it are purchased by the client himself (this is included in the connection price). And the specialist delivers the socket, cable and other elements necessary for installing the Rostelecom phone himself and he will not require any additional payment for this.

Obviously, there should not be any difficulties with filing an application, concluding an agreement and subsequent installation of the device. Therefore, connect a landline telephone, test the capabilities of Rostelecom's landline communication on your own and enjoy communication.

For many years, Rostelecom has been providing its subscribers with high-quality telephone connection and high-speed Internet, without which it is already difficult to imagine a modern person. Fixed communication along with home use is widely used in various enterprises as the best option.

No less important is the Internet, which is actively used for work, entertainment, and communication. Surely, if you are not yet a user of the company, the question of how to connect a Rostelecom home phone and the Internet is relevant for you. To answer this question in as much detail as possible, let's look at all the nuances associated with their connection.

Connecting a Rostelecom home phone and the Internet

In order to connect a Rostelecom phone, as well as the Internet, you can use one of the following methods:

Regardless of how you connect to Rostelecom, after a few days after leaving the application, the company's specialists will visit you at the appointed time to conclude an agreement and make Internet and home phone settings. Free connection from Rostelecom is guaranteed throughout Russia. The Rostelecom network connection settings, regardless of the equipment you choose, are also carried out by the company's specialists for free, because not everyone can independently enter the Rostelecom connection settings. So, for example, setting up a connection by Rostelecom windows 7 has its own characteristics in the interface that do not coincide with previous versions OS.

At Rostelecom, connection settings can be clarified by phone with an operator who is able to advise on all issues and suggest what exactly you should do. You can also come with your modem to the company's office, so that the consultants make the Rostelecom connection settings on the device completely free of charge.

Internet connection types and technologies

Rostelecom provides the following types and technologies for connecting to the network:

• The most affordable type of connection in Rostelecom – This is a connection through a fixed telephone network. It is carried out by connecting the modem to the telephone network through a special cable. ADSL technology is used here, it is more applicable for private houses, enterprises, as well as for small settlements;
• On a dedicated line. This type refers to the implementation of the connection directly by wire. It uses Rostelecom ETHERNET connection technology, available to most residents of multi-storey buildings, it surpasses ADSL in speed;
• Network connection via Wi-Fi. This connection type is available in coverage areas wireless network Rostelecom if you have a device with Wi-Fi connectivity;
• Mobile Internet, which is connected via wireless modems resembling a USB flash drive.

Now consider additional features fixed communication Rostelecom.

Possibilities of fixed communication Rostelecom

The company provides an opportunity for automatic detection numbers incoming call In order to use AON, the following conditions must be met:

• Your phone must have a caller ID function, otherwise it will be impossible to connect the service;
• To activate the service, you need to write an application at the office or call 8 800 100 08 00. Calls to this number in the Russian Federation are free.

For using the service, each region has its own subscription fee. Now you know how to connect Aon Rostelecom.

Rostelecom has the ability to connect long-distance communications. How to connect intercity in Rostelecom? To do this, it is necessary to draw up an appropriate application, where the preferred tariff should be indicated. With everyone tariff plans for long-distance communications can be found on the Rostelecom website.