To resolve any issues related to mobile communications, each subscriber should know how to call the Megafon operator.

In addition to contacting a specialist over the phone, there is an opportunity to resolve your issues in other ways. From this article you will learn about all the nuances of this process.

Communication with a "live" dispatcher directly

We will give several options for how to achieve this, and which one is best for you to decide, depending on the situation in which you find yourself.

intranet format

The unified reference service for Megafon subscribers has such a short number 0500 . From any number registered in the network, the call will be free.

By typing this combination, a voice menu is automatically connected, in which you must select an item that allows you to contact a real operator.

Related video:

Scheme: urban - Megafon

Sometimes, due to lack mobile connection, you have to resort to the services of a landline phone. For many regional centers of Russia, telephone numbers have been set by which you can reach the company's operators.

Types of service support Megafon.

Alas, for the city of Moscow and its region, in a similar way, connect to the company's hotline cellular communication Megafon, there is no possibility and subscribers living in this territory have to take the line of a single help desk Megafon.

We present to your attention some phones by which you can make a call to the operator from different regional centers:

Also Megafon has single phone help desk in such a case - 8800 550 0500 . Calls to it from any operator are accepted is free.

Related photos:

How to contact the operator through Personal Area on the site:

Step 1.
Step 2
Step 3. Entering the chat.

How to dial a "live" megaphone dispatcher from another operator?

Megafon's biggest competitors are Tele2, Beeline and MTS. But also they can do a good job, if for some reason your SIM card is blocked, and there is an urgent need to talk to a specialist hotline to fix problems, will force you to resort to these operators.

The operator of any mobile communication company can get through to the help call center by phone +7-922-111-0500 . You can call this number even from abroad.

Telephone for telecom operators.

For calls from other phones to the company, a multi-channel support phone is also open. 8-800-550-0500 . This hotline is available for calls from all over the country around the clock.

What number can corporate clients call?

In order to unload help line companies and provide best service for subscribers, the operator opened a corporate inquiry service, communication with which takes place by number 0555 .

Information about service maintenance for corporate clients.

Calling a Megafon consultant in roaming

While staying abroad, subscribers often have questions about mobile communications, which sometimes they do not know where to ask. To avoid complications in the use of mobile communications when roaming, write down several combinations of numbers in the contact book and keep them always at hand:

For reference! Being outside the borders of our state, you should definitely adhere to the correct dialing of phone numbers, namely, +7 should always be in front of the main combination.

Other ways to connect to the Megafon Help Desk

Not only the reference hotline is at the disposal of Megafon users. The quickest question regarding communication, its technical and financial aspects, will help to solve online consultant service. This is an online chat where you can get an answer on a given topic almost immediately.

Photo instruction:

Step 1. Launch the application.

Login to your personal account

Step 3

Step 4

Step 5. Enter a question.

Also analogous to calls SMS messages can be sent to the number 0500, which you can send to it, a specialist from the support department will contact you shortly after sending your question and help you figure it out.

A photo:

Contact center number for individuals.

In addition, it will not be superfluous to register in the Personal Account through the official website of the company. In it, you can independently customize your tariff plan to your liking.

Personal advice can be obtained by visiting the nearest service office. His address can also be found on the Megafon website.

On the Megafon website there is a map of the location of the branches of the telecom operator.

Survey for visitors

As a result, we see

We see that Megafon takes care of its subscribers from all sides, supporting them in technical and informational terms. To do this, he has a lot of tools, starting with several hotlines distributed by customer category and ending with live communication in service centers Megafon.

Do you use Megafon services and do you need to solve problems or ask questions that you cannot solve on your own? Then a professional operator will come to your aid, every person from any country can dial it absolutely free of charge. Now there are many ways that will allow you to quickly contact the Megafon operator, and we will talk with you in this article.

How to call a Megafon operator from a mobile phone for free

The most popular and easiest way is to call the operator using mobile phone. To do this, dial from a mobile phone 8 800 550 05 00 , and listen to everything that the automatic informer will offer. If you are sure that your problem cannot be solved in this way, click «0» and wait for the appropriate connection with the consultant. As a rule, you will be contacted within 15 minutes. It all depends on network congestion and time of day.

There is a second way to contact the megaphone operator, you can dial the combination 0500 . This option is no different from the previous one. Therefore, choose the easiest number and press the call button. To reduce the connection time with a consultant, follow these recommendations:

1. Try not to call the megaphone operator on weekends. As a rule, many people try to solve their problems in their free time. Therefore, on weekends, all consultants are overloaded. If you choose a weekday, you can get a consultation several times faster.
2. Also try to dial in the evening or late at night. People, out of old habit, will never call late, it is considered indecent. However, operators work around the clock, so this advantage is worth using.
3. From Friday to Sunday, operators will be practically unloaded if you call in the evenings.
4. At the beginning of the month, it is better not to call on any days. After all, many people are beginning to frantically recruit consultants, since from the new month they could withdraw extra money for services or change the tariff.

How to contact a megaphone operator using SMS

If there is no desire to recruit consultants and wait for a connection with him. Then you can send free SMS to the number 0500 . The message should indicate the problem or issue you are experiencing. The answer will come to your phone in the form of a message. As a rule, all this takes several hours.

How to call corporate clients

All private entrepreneurs legal entities, notaries, various lawyers who have become corporate clients of MegaFon have a serious advantage. After all, there are special megaphone operators for them, which are always less loaded at any time of the day. There is a designated number for their dialing. 0555 .
note, if you not corporate client then get service, so you fail. So dial the numbers above.

Call the operator Megafon from a landline number

Each person can get through to the Megafon operator even from a landline phone. Such a need can come to the rescue if the subscriber accidentally lost his SIM card. You need to call from the city to the number 8 800 550 05 00 . Such calls are completely free if you dial from the territory of Russia. For other countries, there are other numbers, which you will find out below.

How to call Megafon from another operator for free

It also happens that a person does not have landline phone. Then you can take the phone of a friend who has a different mobile operator. To do this, dial a toll-free number 8 880 550 05 00 . All funds from the account will remain in place.

note, after connecting the operator should be to verify your identity. Therefore, it is recommended to find your passport in advance and see all the necessary data. Also remember that when you issued the card, you asked Secret Question. The operator will definitely ask him, if you cannot name one, then the service will be denied. However, don't worry, most often you will be able to answer this question, because the most popular question is "your mother's maiden name."

How to call consultants-operators in roaming

Being outside Russian Federation, you can also contact Megafon representatives without much effort. For this, it was thought Additional Phone 8 926 111 05 00 . Before leaving abroad, be sure to write down this number, because problems can arise at any stage. By calling here, you can quickly resolve any urgent issue. It is worth noting that the connection with the megaphone operator in roaming takes only a few minutes.

However, you must remember that you need to dial any numbers abroad only with +7 , otherwise you will not be able to call. Communication with the operator in roaming is free.

For various reasons, the subscriber may need to call his operator and, if you are a Megafon subscriber, then you are undoubtedly interested in this question. If you want to call the operator from a Megafon phone, dial free number 0500. But this instruction is dedicated to such a case when you need to call the MegaFon operator from another operator. We will talk about how to call a megaphone operator from other mobile network operators.

Call operator Megafon

8-800-550-0500

Please note that calls are free for Megafon subscribers and for subscribers of other cellular and city operators, regardless of region

How to call a Megafon operator from Tele2

Each mobile operator has its own internal number for communication with its operator, Tele 2 has this number 611, but you can only get through this number to the operator mobile network Tele2. In order for you to call the Megafon operator, dial +7-926-111-05-00. This number fits to call from anywhere in the world. With this number you can contact the help desk consultants and you can ask them your question. If you are on Russian territory and want to call the Megafon operator, you can call by number 8-800-550-05-00.

How to call a Megafon operator from Beeline

Beeline, like other operators, has its own internal hotline phone number 0611, but, like the above operator, this number only serves to call the Beeline operator from a phone with a Beeline SIM card. So that you can contact the Megafon mobile operator from a phone with a Beeline SIM card from anywhere in the world, dial on your cell phone Beeline number +7-926-111-05-00. If you want to make a call from Russia, then call 8-800-550-05-00. Nowadays everything cellular operators work very closely, so you can easily call from Beeline to Megafon.

How to call a Megafon operator with MTS

With the MTS operator, the situation is exactly the same as with the previous two: the internal MTS hotline number 0890 will connect you only with their consultant and will not allow you to contact the Megafon operator whose consultation you need. To contact a Megafon consultant from roaming and Russia call +7-926-111-05-00 and you will get to the operator that you need. By calling 8-800-550-05-00 you can contact the Megafon operator from any mobile phone from any city in Russia.

How to call a Megafon operator from a landline

To contact the Megafon support center using a landline phone there is a number for calls within Russia 8-800-550-0500. By calling this number, you can contact the Megafon operator and ask him your questions, for example, how to connect the latest.

Please note that in other regions, the MegaFon operator's phone is distinguished by its federal code. Specify information about the number on the official website, in the section "Support - Contacts"

At least once every user of the MegaFon mobile network faced the need to contact the operator to resolve certain issues. But not everyone knows that the operator can help, even if you call him from another country, from the phone of another operator, and even from a landline number.

How to call from a MegaFon phone

You can call a call center operator from a MegaFon SIM card using a short free number. Before the consultant's response, you can get a lot useful information. For example, information about the state of the balance, the current tariff, connected paid services and the rest of the packages free sms, minutes, megabytes of internet. Information will be provided by an autoresponder if you follow its step-by-step instructions. If you do not want to listen to the full list of services, then simply press 0 on the keyboard and you will immediately be transferred to a live operator. You should be prepared for a slight expectation of a response. Similarly, the answer can be obtained by number. The service is provided to users absolutely free of charge.

How to make a call from another operator's phone

Sometimes it becomes necessary to call numbers in the MegaFon network from a number that is not tied to it. Some operators can also put you in touch with a call center . But more often than not, this service is not available. For such cases, a special number has been created. If you intend to contact the MegaFon call center from an MTS, Tele2 or Beeline number, you need to call the number. The consultant will answer your questions. If there is no connection, then try contacting another number. Both numbers work on the same principle with a short number. Plus, they're both free.

How to reach the operator in roaming

There are several different ways to contact an advisor while you are temporarily in roaming coverage.

• By number or . No matter where you are, the call will cost nothing. The operator will respond after following the instructions of the robot.
• SMS with a question to the number or will be accepted by the consultant. All explanations will be answered. This service free.
• By landline phone number or from phones of other operators. The call is made to the number . Be sure to note that if you arrive outside of our country, the number should be entered in the international format, through +7 instead of 8.

How else to contact the MegaFon operator

You can also talk to MegaFon specialists in other ways. AT this moment MegaFon customers have access to online consultations on the official website, as well as chat and video calls.

Online consultant

In order to get answers to questions without contacting the call center, you can use the services of the official website. Select the "Help to subscribers" item in the menu. The "Online Consultant" window will open on the screen. In addition to the question, you will have to provide information about yourself and choose an appropriate topic.

Video calling

To use this service, you need a webcam and microphone, as well as a stable internet connection. By selecting the "Video communication" item in the main menu on the official website, wait for the operator's response, as in normal communication, for example, on Skype. If there is no camera and microphone, click on the "Support" link and go to the chat. You can also ask your questions there.

One of the most common mobile operators in Russia is Megafon. At the same time, it is the most focused on feedback with their customers, so contacting the operator is not difficult. Many subscribers still do not know all the ways to call a megaphone operator, so this issue is very relevant today.

Megafon appreciates each of its clients, so the operator does not avoid direct dialogue with the subscriber. If such a need arose, then everyone can call the service tel. and chat with a "live" consultant who will definitely solve all the questions that the client has.

The company is also working on alternative ways communication with the subscriber, so today you can contact a representative of the support center not only by calling the call center, but also via SMS, Email or online.

How to call a Megafon operator by a short number

Almost every subscriber knows the short number 0500 used to communicate with a customer support center specialist.

Having typed it, you are immediately connected to an autoinformer, which allows you to solve most of the typical tasks and problems, such as balance status, change tariff plan, participation in promotions, connection of additional services.

However, in addition to the answering machine for this short number You can also contact the customer support center. To do this, after connecting, you must press the button "0" in the tone dialing mode, after which the robot will inform you that your call is being redirected to a free specialist.

An alternative way is the key combination "9" and then "0". It also allows you to contact a "live" person, but at the same time, you have to listen to the information in order to wait for the next voice menu.

Please note that calls to the short telephone number 0500 to connect with the online support consultant are available only from Megafon numbers.

Megafon operator numbers for communication from a mobile phone

You can get through to a support service representative in another free direction +7 926 111 05 00. This number is an alternative replacement for the short 0500. Calls are absolutely free from Megafon SIM cards.

We contact the Megafon technical support service from a city number

To contact the support center, it is not necessary to call from a Megafon SIM card, because there are other options in the client's arsenal. One of these options is a call from a landline phone or from a third-party mobile operator's number.

Various situations happen in life, and sometimes there are times when it is not possible to call from a Megafon number.

No problem! In this case, dial 8 800 550 05 0000. The call is free of charge both for landline numbers and for phones of mobile operators.

At the same time, it is worth noting that after making a call, you will not have to listen to an answering machine and wait for a connection with a consultant, since a customer support center employee will be on the line with you immediately after the answer.

In addition to a single federal phone, Megafon offers its customers a list of city bodies. number to contact the support center:

• Bryansk city and region - 8 4832 300 500;
• Vladimir and the region - 8 4922 600 500;
• Kaluga and the region - 8 4842 400 500;
• Kursk city and region - 8 4712 745 500;
• Orel and region – 8 4862 630 500;
• Ryazan and Ryazan region - 8 4912 510 500;
• Nizhny Novgorod and the region - 8 831 4131 500;
• Tula and region – 8 4872 790 500 .

How to call a megaphone operator from a roaming phone

In the event that you are not in your home region, but within the Russian Federation, the concept "intranet roaming". In this case, any the above method. Just use one of the phones to connect to the support center:

Short tel. – 0500

Federal - 8 800 55 050 00.

As well as a number for calls from landlines and third-party operators - +7 926 111 05 00.

If the subscriber is outside the Russian Federation, then the concept of "international roaming" and the only way to contact a consultant is +7 926 111 05 00 . Dial a phone number only in this format with the prefix "+7". The call is also free.

For corporate subscribers who are in the coverage area international roaming short phones 0500 and 0555 remain relevant. The algorithm for communicating with a support service specialist is quite simple: after dialing a short phone number the call is dropped and your device immediately receives a call from the phone. Megafon +7 928 111 05 00 or +7 926 111 05 55. Incoming calls from these phones. free.

Other ways to contact the operator

You can ask a specialist a question by sending a text message to 0500. According to representatives of Megafon, the answer will follow no later than 10 minutes after sending the message.

In addition, you can chat with a representative of the company online. To do this, you need to use the service "Online consultant" on the company's website.

Before starting the conversation, please provide your name and contact number, you should also correctly indicate the topic of the question so that the person who will talk with you is as competent as possible in this matter. After sending a message, you will receive a response within a few seconds, depending on the degree of workload of the call center.

I would also like to remind you that many problems can be easily solved directly through "Personal Area", where you can independently change the tariff plan, check the balance, connect or deactivate Additional services, and view statistics.