Zvooq is a domestic streaming service specializing in online music. Initially, it worked with Tele2 subscribers, and then became available to users of other operators. The functionality of the application was to the liking of many, one for everyone who wanted to cancel their subscription for any reason, faced with the fact that it was not so easy to do this. The question of how to disable the paid Zvooq subscription has flooded the forums and social networks, but the administration of the service is not particularly keen to supplement and systematize background information on your site.
Cancellation of a Zvooq subscription across carriers
On the official website of Zvooq, it is not so easy to find a way to disable the subscription for your operator, and some of them do not work at all (as is the case with Megafon). The instructions on the site suggest using the application, which we will discuss below.
If you do not have the opportunity to disable the subscription through the application, then you can unsubscribe from the services for free using USSD commands from the table.
Availability alternative options for some operators it is due to the fact that official methods may not be fully relevant, as happened, for example, with Megafon's service cancellation mechanism. The Zvooq website recommends sending a message to a number that given operator is responsible for managing the mobile subscription service, but nowhere does it say that to disable Zvooq, you need to specify special code service and the subscriber simply does not know where to get it.
If the code above did not help you unsubscribe from Zvooq, then try to find a subscription in your personal account on the website or in the application of your operator. You can also try contacting technical support. Unfortunately, not all operators are able to cancel a subscription, so you should not let out your anger at the employees of the Call Center for Subscriber Support. 
Cancel your Zvooq Android subscription
Many users try to turn off the subscription or its auto-renewal by deleting the application, but this does not help and the funds continue to be debited from the account.
Attention: deleting the application or account does not cancel the subscription.
There is a simple and fast way disabling a subscription through Google Play:
- Run Play Market.
- In the app search, type Zvooq and go to the app page.
- Click on the corresponding key.
You can also open the “Subscriptions” item in the Play Market menu, find Zvooq in the list of applications and cancel there already.
Please note that the next time you renew your subscription, your automatic payment will turn on again, which will be debited until you cancel again. If the service has already been paid for, then it is impossible to make a refund.
How to cancel paid Zvooq subscription on iPhone
Cancellation of a subscription purchased in App Store from an iPhone, proceed as follows.
If you cancel auto-renewal, the service will be disabled at the end of the period that you have already paid for.
Cancellation of a subscription on the official website of Zvooq
To disable a subscription purchased on the site, you must follow the following link (the site is only available from a PC).
Another way to disable the subscription is to contact the topic "Your questions" in the official service group
operating room android system allows users to subscribe to various applications and services through Google Play. If you subscribe to an application through the Play Store, Google will automatically use your saved payment method for each new service period, and this will continue until you cancel your subscription. You can cancel your subscription either through google app Play, or through the official website of Google Play. Please note: uninstalling (deleting) the application does not cancel your subscription, even if you no longer use the service, fee will be charged.
Every day, some (and considerable) part of Android device users suddenly realizes that money is flowing out of the account too quickly mobile phone, With bank card, QIWI wallet or from another place of their seemingly safe storage. After viewing the printout, it becomes clear: the money is withdrawn in payment for subscriptions purchased on Google Play Store or issued together with applications. A person played, listened to or otherwise used it - and forgot. And Google remembers and does not forget to charge not even for use, but for the opportunity to use the service, service, application. But why pay if all this is no longer relevant? You need to get rid of unnecessary expenses, and in this case it is not difficult to do this.
How to cancel a Google Play subscription on an Android device?
To cancel your subscription on an Android device, first open the Google Play Store app. Click the menu button in the top left corner of the Google Play app, then select "Subscriptions" in the sidebar to view the ones you have.
You will see a number of subscriptions that you have agreed to pay through Google Play, as well as the price of each subscription. As soon as you once agreed to pay the invoice, the subscription fee will be charged automatically, without notifying the user and his consent. To cancel your subscription, click "Cancel" button next to it.
Click "Cancel Subscription" to confirm the cancellation. You should receive a message that you can continue to use the subscription features until a certain date - until the one for which the use is paid for. As soon as the paid time ends, the subscription will be terminated and you will no longer be charged for it.
How to cancel a subscription from the Internet?
If you don't have an Android device handy, you can use your home computer to cancel your subscription online. This step must be completed on the Google Play website. To cancel your subscription, go to the Google Play website and click on the "My Subscriptions" field on the left side of the page. This section lists all active subscriptions you use on Google Play.
To cancel a subscription, click the "Cancel" link next to it.
You need to click "Cancel Subscription" to confirm that you really want to cancel your subscription. As in the previous case, you can continue to use the subscription until the paid time expires.
If you do not see the subscription either on Google Play or in your account after logging into it from an Internet-connected PC - make sure you are signed into the same Google account with which you first subscribed to the application. Subscriptions shown on Google Play are tied to your account google records. Don't forget about it when you are going to get rid of extra spending on them.
You can see all the information about your purchases, bookings and subscriptions collected from Gmail and other Google services in a special section of your account.
Note.
- Open the Google Account page. Sign in if necessary.
- In the "Payments and subscriptions" section, click Purchases, subscriptions and bookings.
- Select Manage purchases, subscriptions and bookings.
- To see detailed information, click on the desired item. Here you can also:
- track packages;
- cancel bookings;
- renew subscriptions.
Note. Purchases, subscriptions, and bookings won't be available in your Google Account if:
- you are under 13 years old (exact age may vary by country);
- your account was created by a parent or guardian using the Family Link service.
Our sources of information
We collect information about your purchases and bookings from Gmail, Search, Maps, and Assistant data. For example, this happens when you:
- order food or make purchases through the Search or with the help of the Assistant;
- receive sales receipts or confirmations of purchases and bookings to your Gmail address;
- make a reservation at a restaurant, hotel, fitness club using Search, Maps or Assistant.
To find out where an order was made, click on it, and then on the right upper corner screen, select the Information icon Where is it from?
How to delete purchase and booking information
Note. Information about your purchases, bookings and subscriptions may remain in the history of activities in other Google services. For example, if you found a product through Search and then placed an order, then search query will be saved to your Google account.
Why we combined purchase and booking data
By collecting this information on one page of your account, we wanted to make Google services even more convenient. For example, you can:
- ask the Assistant about the status of the purchase;
- ask the Assistant to show your flight details or ask a question in the Search: "Does my plane fly on schedule?".
Note. Gmail data are not used for advertising selection.
Many people suffer from mobile subscriptions. And often without understanding where they come from. Practice shows that in most cases their appearance is associated with banal inattention and unwillingness to read the conditions for the provision of certain services. In this review, we will tell you how to disable subscriptions and completely get rid of unnecessary money debits. We will also touch on security issues.
Safety regulations
The statement that operators impose subscriptions is false. Their appearance is always the result of user actions. A typical example of this is when a person heard that some command allows you to get a weather forecast. He dials the USSD-command, but does not think of getting acquainted with the terms of this service. And the essence is that after the first request for the weather, a subscription clings to the number - the forecast will come in the form of SMS every day.
Services with jokes, dating, quizzes, exchange rates and other information work in a similar way. All this is presented in abundance on websites and in the form of mobile applications. Therefore, it is not worth dialing any USSD commands to receive forecasts and exchange rates. Subscriptions also appear:
- When typing unknown USSD commands, do not try to enter commands that you accidentally saw on the Internet.
- Due to the use of file-sharing resources - in order to download a file at high speed, it is proposed to pay a small amount. In the future, the amount will be debited on a regular basis - you need to carefully read the conditions.
- As a result of clicking on links with automatic subscription, a warning is issued here, but for some reason no one sees it.
- Due to a violation of security rules, smartphone owners download applications from untrusted sources, and then they are surprised at something that paid options have come from somewhere and the money has disappeared from the account.
Thus, in 99.9% of cases, the subscribers themselves are to blame - the independent appearance of subscriptions is impossible.
To protect yourself from subscriptions, it is enough to follow elementary security rules - do not follow dubious links, do not dial unfamiliar commands, do not enter your phone number in any forms, do not call short numbers and do not send messages to them, do not respond to SMS from short numbers, do not agree to anyone's persuasion to accept any code on your phone (that is still a scam). You need to install Yandex.Browser on your computer and smartphone - it will protect you from rash actions by issuing a warning.
Failure to comply with security rules will lead to subscriptions even on the iPhone, which is considered one of the most secure smartphones.
Actions of subscribers on MegaFon
Disable paid subscriptions on MegaFon will help Personal Area. This is the most convenient way to get complete information about your number. We go to the personal account, go to the section with services and options - here you will see a list of connected infotainment services. Now they can be disabled by getting rid of subscription fee. Very convenient to track paid services and subscriptions directly from your phone using the My MegaFon application.
If you do not want to contact your personal account, contact help desk by number 0500. If the technical support consultants did not help you, contact the nearest office with your passport.
Now you know how to disable mobile subscriptions on MegaFon. Let's try to figure out how to remove them permanently. To do this, you need to activate the service "Prohibition of paid content short numbers". Dial *526# - now your number is protected. Please note that the connected service does not allow you to disable existing subscriptions - you will have to disable them manually.
In some regions, MegaFon offers the Content Account service. This is the most "iron" way to permanently disable mobile subscriptions. For questions about connecting an account, please contact the nearest service office with a passport. Subscriptions will simply not be able to connect, since this account will have a zero balance.
Actions of subscribers on Tele2
You can check subscriptions on your own and immediately disable them using your personal account or its equivalent in the form mobile application"My Tele2". It is simply impossible to find a more convenient and informative service. You can also dial the USSD command *189# - in response, you will receive an SMS with a list of paid infotainment services and ways to disable them. If nothing happens, contact your nearest service office or hotline Tele2 at 611.
A service such as "Content personal account" will help to completely get rid of subscriptions. It allows you to connect an additional account to the number, created specifically for paying for subscriptions. By keeping it zero, you will permanently get rid of subscriptions - even if you receive them. It will not work to connect it via the Internet or through a personal account - only in Tele2 offices.
Actions of subscribers on MTS
The MTS operator has a My Content service. It allows you to find out which subscriptions are connected to the current number. To do this, use the USSD command *111*919#. A tool such as a personal account will also help to check subscriptions and disable them, here they are placed in a separate paragraph. If you have any difficulties, contact the service office or the hotline by calling 0890. Do not forget about the useful USSD command *152*2#, which allows you to check for subscriptions and disable them.
Officially, there are no "Content Ban" or "Short Number Ban" services, as well as a content account, on MTS. But you can try to contact the nearest service office with a passport for more information.
Actions of subscribers on Beeline
You will not be able to find out about connected subscriptions on Beeline via SMS. To do this, you need to use your personal account - their list is at the very end and is called "Infotainment Services". Here you can turn them off. You can also disable subscriptions from the PJSC VimpelCom catalog by sending an SMS with the text "Block" to short number 6255.
A content personal account will help to get rid of write-offs forever. According to the good old tradition, it is impossible to connect it yourself. Apply with your passport to the nearest Beeline office - keep the additional account empty and forget about unnecessary debits.
Important: if you uninstall the app without canceling your subscription, you will still be charged for the services even if the app is not on your Android device.
By the way, you will be interested in our publication on how to change a payment card or.
How to cancel a Google Play subscription on Android
To remove an app subscription on Android devices, follow these steps:
- Log in to the Google Play app on your Android device.
- Tap on the menu located in the top corner.
- Next, you need to go to the "Subscriptions" section (in this section you will see which subscriptions you have active, and the price for the period is 1 month).
- To remove a subscription, click the "Cancel" button and confirm by also clicking "Cancel Subscription".
After completing the steps, you will receive a message with the end date of the subscription service, as the fee is charged in advance for a future period of use. After this, funds will no longer be withdrawn from your payment card.
How to unsubscribe from Google on PC
If for some reason you are not able to cancel your subscription on your Android smartphone or tablet, you can do it directly in your Google account using a computer (laptop).
- Go to the Google Play website.
- Then go to "My Subscriptions" (located on the left, on the left side of the page).
- This section will show all your active subscriptions, to get rid of the subscription, click "Cancel Subscription" and confirm your action.
Important: When you sign in to Google Play, make sure you're signed into your Google account otherwise you won't see active subscriptions and you won't be able to undo!