The French Post was founded in 1576 and has undergone a number of transformations throughout its existence. In 1991, an open joint-stock company La Poste was formed on its basis. La Poste specializes in the provision of postal and banking services, courier delivery, e-mail. On the official website of the company for foreign citizens there is an English version, where all information on the services provided by La Poste is duplicated on English language.
French Post. Address writing rules
French Post has a five-digit postal code, where departments are indicated by the first two digits, and municipalities and municipalities by the last three. The postal codes of Paris differ from the general French ones in that the last two digits in them indicate the district of the capital. The La Poste website has a very convenient search engine, with which you can easily find the indexes of cities or major mail recipients by name. So you can search in the opposite direction - by the postal code to find out which city it belongs to.
There are two more search engines by postal codes
France-codepostal.fr - English-language search on the map of indices and names
Codepostaux.com - Finds the postal codes of France, Switzerland, Belgium, Luxembourg.
French Post implies such a spelling of the address in this order
- First Name Last Name *
- Company name **
- Name, body numbering ***
- House number****
- Street name
- Index
NOTES
- Fully prescribed capital letters *
- AT business correspondence **
- If there is ***
- No comma between house number and street name ****
For example, like this:
Margarita Valois
Stamps used by French Post
Ordinary postage within France uses definitive stamps of two types. Sometimes they are also called Marianne stamps, since it is this national symbol that is depicted on them. Red stamps are required for urgent delivery. An envelope weighing up to twenty grams will be delivered on the day of sending, maximum - the next day. The use of green stamps is advisable if the sender is satisfied with the delivery within two or three days. In the EU countries and Switzerland, correspondence from France is sent with blue stamps.
The French Post charges Russia as a country of Eastern Europe, therefore, when sending a letter or postcard, you need to ask for just such stamps.
For one envelope, the weight of which does not exceed twenty grams, one stamp is required. For every subsequent twenty grams of weight, one more stamp is glued, respectively.
French Post practices sale postage stamps in blocks of twelve, such packaging is available at post offices, and in rolls of 500 stamps, which are sold in tobacco shops as related products.
In many post offices, special postal machines have been installed to pay for communication services directly by the senders of correspondence. The parcel machine weighs the envelope, after which the client pays the amount indicated on the scoreboard by dropping the required number of coins into the coin acceptor. Automatic machines for changing paper notes are installed in the same place, directly near the postal terminals. After payment, the terminal issues franked stickers, which indicate the cost and weight of the envelope, then the stickers should be glued to the place intended for the stamp and sent as normal mail. Usually in parcel terminals there is a choice of language. Mostly it is French and English, less often the French post uses Italian.
What rates does French Post apply for letters?
Rates are valid for sending correspondence with a total weight not exceeding three kg. This may include media on paper, laser discs, diskettes. Postal items over the specified three kilograms are charged as parcels. Ecopli non-urgent mail of France is an alternative to the traditional green and red stamps as it is cheaper. In cases where the delivery speed does not have of great importance and the addressee is satisfied with receiving correspondence on the fourth or fifth day after sending, Ecopli perfectly replaces the traditional urgent mail. However, it should be taken into account that in this option there are restrictions: the thickness of the envelope should be no more than three centimeters, and the weight should not exceed 250 grams.
Registered letters with acknowledgment of delivery to the addressee are paid at a special rate. Such an order is registered separately, a receipt is issued to the sender, the consignment is handed to the addressee against a receipt of receipt, of which the customer is notified in a form convenient for him. This may be a written notice or an electronic version on the French Post La Poste website.
A registered letter can be sent as a single unit with packaging, that is, with an envelope. This is a separate service, in which the French Post guarantees tracking not only regarding the delivery of the package, but also its contents. That is, the recipient will not be able to make a claim. That he allegedly received an empty envelope.
If no such precautions are required, send a simple registered letter when only the time of its dispatch is recorded, but no notice of delivery or delivery is given to the customer. Such shipments are tracked by customers independently through the website or by phone. France Post tracking postal items made it convenient and affordable for every sender and recipient, so this service is in demand.
France Email
By analogy with ordinary registered letters, the French Post provides a service for the delivery of electronic registered mail. Delivery is possible both with the notification of the sender about the receipt of the shipment, and without it, depending on the wishes of the addressee. Email in France departs from the site postal service La Poste in any of the electronic formats: Word, PDF, ODF, etc. The client is provided with an official registration of the departure, where the date and exact time are indicated
- Sending a document
- Receipt of a letter by the addressee
In addition to the electronic version, the recipient will receive a paper copy, that is, a printout, on the postmark of which the French Post will indicate the sending of the electronic version of the letter. Just like in traditional registered letters, notification of the delivery of electronic correspondence can be received both in paper and electronic form. Since the document is sent from the official website of the postal service, it is therefore regarded as sent from the territory of France, although in fact, at the time of sending, you can physically be in any corner of the globe.
Registered emails are delivered within one to two days, paid by bank card, the cost is calculated depending on the number of pages in the document.
Additional services provided by French Post
For a fee, French Post offers its customers an additional service:
- Mail forwarding
- Poste restante storage
Forwarding from one address to another can be ordered at the post office by filling out the appropriate form. Five days later, mail sent to the old address will start arriving at the new one. As a standard, the forwarding service is valid for six months in France, and from three to six months outside it, but options are possible.
- Identity document.
- A document confirming residence at the old address. It could be rent bills, utilities, communication services, other.
- The full address where mail should be forwarded to.
French Post also offers online forwarding. A subscription to it is made out on the La Poste website, after which all contacts of the customer are notified of the change of his address. As in other cases, you can choose whether notifications will be sent in paper or electronic form.
The correspondence storage service is also ordered five days in advance, on a special form at the post office, to which the mail arrives. Payment is made at the same post office or via the Internet. The validity period of the service is specified at the time of registration.
French Post delivers parcels anywhere
When sending a parcel to France by mail or vice versa, from France to another country, you should make sure that it does not contain items prohibited for shipment. A list of what the French Post does not allow to send can be viewed on the La Poste website or directly at the office when buying a parcel box. But a branded box is not a prerequisite; parcels are allowed to be sent in the original cardboard packaging or even in boxes from other items. The address form is filled in in Latin letters in the same order as the envelope with the letter. In the description of the parcel, you need to try to be as accurate as possible. Since postal workers have the right to check the contents of the shipment.
The parcel must not exceed 20 kg. Loss, damage are considered an insured event and in the event of such an event, compensation is paid in the amount of 23 euros per kg.
You can find out which French Post has set tariffs for sending parcels on the La Poste website or from information blocks at post offices. The movement of the parcel is tracked on the site, where you can make payment bank card. It will be 5% cheaper than when paying in cash at the branch.
LG0********FR received in 7 days
Well done! Parcel delivered from France in less than 7 days. It's nice to know that they can!
RA6********RU received in 7 days
The parcel arrived quickly and in excellent condition. It was also very convenient to track her by the corresponding number. I am quite satisfied with the work of postal services.
RO0********RU received in 8 days
It was necessary to urgently deliver a registered letter from Moscow to France. I found an "express courier service" on the Internet at "UBER-Express.ru". Orally promised to deliver in 3 days. Turned out to be a total scam. They asked for 3500 rubles, I agreed. At 15:30 on Wednesday, May 8, a courier arrived and demanded an additional 400 rubles. - total 3900 rubles. Tracking results: my shipment was accepted by the Russian Post only on Thursday, May 9, at a regular post office. Of course, there was no question of any "express delivery". From Vnukovo airport, my letter was sent to France only on Tuesday, May 14th. French mail was prompt: the letter was delivered to the addressee on Thursday, May 16th. If I sent the letter myself, I would pay 10 times less - 370 rubles, take it to the post office on May 8 at 2 pm (or take it to the airport post office myself), and gain at least 3, and even 4 days. Checks revealed that: (1) "UBER" in the name is used without approval and even against the will of the real company UBER (taxi services). Evidence of this can be found online. Those. this is to deceive gullible customers. (2) UBER-Express is not even registered with EMS (i.e. it has never used and was NOT going to use the express service of the Russian Post). (3) I found a legal entity by TIN. the person to whom this "service" is registered. It turned out to be an individual entrepreneur Denisov Denis Vladimirovich (Vyborg Leningrad region). I received an extract from the Unified State Register of Legal Entities / EGRIP. The main activity of DV Denisov is wholesale trade in cars. "Other postal and courier activities" is listed among "additional activities" total number 43 (from "wood sawing" to "brokerage services") at number 25. Calls and letters are not answered or answered boorishly. Clear signs of a scam.
RK4********FR received in 11 days
Here it is, justice. Thanks to the tracking service, we now know that the package was hanging out in France from May 30 to June 7! And on the 10th in the morning it was already delivered to our post office. With a clear conscience, I can kick the French Post, and what to take from them, these are paddling pools!
CC8********FR not received in 24 days
The parcel was returned back without any reason, without arriving in Russia. There is no customs act and no one knows the reason for the return. Obviously 0 points
RK4********FR received in 9 days
The tracking service is excellent. The post office "105264 Moscow 264" after repair works at a high quality level. This letter arrived from Marseille in 9 days! For me, this is a record.
RK3********FR received in 8 days
I liked your site. Very comfortably. The parcel was sent from France. I monitored the progress of my package daily.
RK4********FR received in 18 days
The tracking service is excellent. Post office "105264 Moscow 264" after repair works on high level. If you were at the right time at home, they deliver the parcel to the apartment! Yes, 18 days is a bit much (my record for waiting for a letter from France is 9 days), but the main thing is a positive result.
RK4********FR received in 14 days
The tracking service is excellent. The post office "105264 Moscow 264" after repair works at a high level. If you were at the right time at home, they deliver the parcel to the apartment! Yes, 14 days is too long (my record for waiting for a letter from France is 9 days), but the main thing is a positive result.
RK4********FR received in 25 days
The tracking service is great! The post office "105264 Moscow 264" is well renovated and fully capable! The package was received in Moscow, everything is safe. I would only like to note that sent on 11.04. from Marseilles (the usual "AVIA") the package lay at some forwarding points of the Russian post for the longest time. As a result, I received it and two other packages sent on April 18 and 22 at the same time on May 6. They also arrived at the post office at the same time on May 4! The main result - everything ordered arrived intact.
LG0********FR received in 12 days
The tracking service is excellent. The post office "105264 Moscow 264" is well renovated and fully capable! From Marseille to Moscow, the usual "AVIA" envelope came in less than 2 weeks.
RO2********RU received in 13 days
Thank you. Pleasantly surprised that everything was delivered in a relatively acceptable time frame. It's nice to be able to track shipments.
CC8********FR received in 11 days
The parcel was delivered in a short time, bravo. The condition of the parcel is excellent, without claims to the suppliers. Thank you.
CK2********FR not received in 1 day
The parcel arrived at customs in Russia, and was sent back to the sender. The box was torn and empty. They sent 5 kg of sweets. Returned to the sender EMPTY box. Pity the money spent on sweetness and shipping costs. Who opened it and where is unknown.
To track your package, you need to follow a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.
If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
site - convenient tracking of La Poste parcels by tracking number. Enter your track number and find out current location. Postal Ninja offers the most accurate postal tracking in Russian.
French Post is the national postal operator of France, providing services for forwarding items both within the country and abroad. In addition to standard delivery, courier delivery. As a member of the EMS cooperative, the French Post is the designated operator for the delivery of EMS items.
The international postal regulations strictly prohibit the shipment of drugs, psychotropic or explosive, flammable or other dangerous substances and objects in the mail. The La Poste website contains full rules for forwarding, also associated with restrictions on the dimensions, weight and attachment of mail.
What tracking numbers does French Post use?
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels. Parcels from France up to 2 kg may not be tracked, but the French Post always registers parcels and fast delivery of EMC items and gives them a tracking number.
The La Poste tracking number format looks like this:
- For small packages weighing up to 2 kg - Rx123456785FR;
- For parcels weighing from 2 to 20 kg - Cx123456785FR;
- For EMS shipments - Ex123456785FR.
The first letter R indicates that the small package is registered, the letter C will be for the parcel, EMC mail begins with the Latin E. The numbers guarantee the uniqueness of the number. But the last letters determine the country of the postal service from where the parcel was sent.
La Poste Postal Tracking
The track number of La Poste allows you to check the package and its condition on the way. At each stage of the transfer to single system tracking information about the movement is entered.
By the status of "Received shipment", the recipient can verify that it was sent. Then the La Poste parcels for processing arrive at the sorting center, where they are distributed and sent to the international postal exchange point. La Poste shipments are cleared through customs and handed over to the designated postal operator recipient country. This is reported by the tracking status "export". And after import, approximately the same path is already in the country of the recipient. The last tracking status notifies you that the package has been released.
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)