Phone setup

The IP phone connects to the Internet using an Ethernet cable.
The selection of the desired options and settings is carried out using the buttons on the device. Before starting the setup, we recommend that you reset your phone to factory settings. To do this, on the device, go to the menu Setup / System the default password is admin, then select Reset, wait until the phone reboots.
For further configuration, you need to know which IP address has been assigned to your IP phone:


  • We press the button MENU, press Status

  • Write down the IP address

To enter the web interface, enter this address in the browser line (for example, http://192.168.3.130). To enter the web-interface of the device, your computer must be in the same place as the phone. local network. Login: Password default admin/ admin.


    1. Network configuration
By default, the phone is set to DHCP mode, the phone receives an IP address automatically from the DHCP server.

If you want to use a static IP address, go to the menu Net, Change DHCP to Static IP address.


  • Enter the IP address of the phone, Gateway, Mask and DNS issued by the provider.

  • Don't forget to press the button when you're done setting. Save.
After that, the phone will reboot.

    1. Adjusting tones
We go to the menu Settingtones, in field "Choose a country" choose Russia, press Save.

We go to the menu SettingTime and date.

Time from DHCP server: Disabled

Time zone: +3 Russia(Moscow)

NTP By DHCP Priority: Low

NTP server 1: ru.pool.ntp.org

Daylight Saving Time: Disabled

Set time manually: Disabled

Time format: 24 hours

Setting up a SIP account

Rooms / Employee number /SIP-account


Label: title account displayed on the phone display

Registration name:

Username:

Password:

UseOutbound-server: Included

Outbound-server: 195.239.174.100

Address SIP-server:

Registration period: enter 120 ms.

When finished, be sure to press the button Save.
Activate the account by putting in the field Account meaning Included and press again Save.

If the settings are correct, the registration status will change to "Registered", which indicates successful registration and readiness to make calls.

Go to submenu Codecs,we leave only PCMA, PCMU and G729 codecs.

Set the Early Media field to Enabled.

Set the Distinctive Ring Tones field to Enabled.

Account, submenu Account) :

SETTING UP A SIP-PHONE BY THE EXAMPLE OF PANASONIC KX-TGP600

Phone hardware installation

The choice of the necessary options and settings is carried out using special keys under the screen of the DECT handset. Transitions through the menu of the device (LCD-screen) are performed using the navigation keys.

The DECT base station (BS) is connected to the provider's network using an Ethernet cable connected to the phone's LAN port. StaticIP or DHCP mode. DHCP mode is set by default.

By default, after loading the device, the menu language is Russian.

The language can also be set manually. To do this, using the DECT handset, run:

Menu –> Setting Handset –> Ok –> Display Option –> Ok –> Language –> Ok –>RUSSIAN –> OK.

The handset will download the Russian language, reboot and accept the settings.
Option - DHCP

The cable from the BS kit is connected to the “LAN” port of the IP phone itself and to any “LAN” port of your router, or the router of the provider that provides you with Internet access.

Option - static IP address(Static IP)

Entering the BS settings


    1. WEB access
In order to be able to manage the device through the WebUI, you need to make sure that the web port is accessible.

Open a WEB browser and in the address field enter the IP address obtained from Chapter 2 of this manual. You will be taken to a login and password request page. Default for administrator account:

Please note that for the administrator account in the web interface always English is used.


    1. Setting the date/time display
We go to the menu SystemTime Adjust Settings. We set the parameters:

Click Save.

Setting up a SIP account

Data for registering a SIP account can be obtained in the web interface of the Cloud PBX. On the menu Rooms / Employee number /SIP-account make sure the SIP account service is enabled. Change the password to a new one if necessary.

phone number: enter SIP User ID (phone number)

Registrar Server Address: enter Domain mpbx.sip.beeline.ru

proxy server address: enter Domain mpbx.sip.beeline.ru

Outbound Proxy Server Address: leave blank

Service Domain: enter Domain mpbx.sip.beeline.ru

Authentication ID: enter Authorization User ID ([email protected])

Authentication Password: enter the password specified in the Cloud PBX portal REGISTER Expire Timer: enter the value 120 ms

Enable SSAF (SIP Source Address Filter): set the value YES

When finished, press the button Save.

After saving the settings, the phone will start connecting to the SIP server. The result can be seen in the menu Status -> VoIPStatus:

If the settings are correct, the registration status will change to "Registered", which indicates successful registration and readiness to make calls.

Go to submenu VoIP Settings -> Line 1, set up codecs as in the figure.

The rest of the parameters are left as default.

Click Save.

Enable/disable multi-channel mode
We go to the menu System submenu system setting.


Putting in the field Enable Multi Number meaning Yes, save settings Save. BS reboot.
Multilink parameters

BS can be used with 8 tubes. Handsets You can assign up to 8 different phone numbers. Each available telephone number (line) can be assigned to handsets for incoming and outgoing calls.

Example 1

The following programming example shows a setup where the handsets are assigned their own phone numbers and the handsets share a common phone number.

Case 1

The call to "1111" will be answered by handset 1.

Case 2

The call to "2222" will be answered by handset 2.

Case 3

The call to "8888" will be answered by handsets 1-6.

When an alert call is received, handset 1 will automatically answer the call.

Example 2

Case 1

When user picks up handset 1, line 1 is seized by default and dialed. Lines 2 and 3 can also be seized for dialing.

Case 2

When user picks up handset 2, line 2 is seized by default and dialed. Lines 1 and 3 can also be seized for dialing.

Case 3

When user picks up handset 3, line 3 is seized by default and dialed. Lines 1 and 2 can also be seized for dialing.
Call problems

If you find problems with audibility during a call, one subscriber does not hear the other, or the incoming connection does not work, then try to reduce the registration time on the telephone server. (Menu VoIP, submenu SIP Settings -> Line No.)

Registering a handset to the KX-TGP600

The handset can be registered to up to 4 base units. The base unit can be registered to up to 8 handsets.

The handset and base unit supplied are pre-registered. If for some reason the handset is not registered to the base unit (for example, the signal strength is insufficient even if the handset is close to the base unit), re-register the handset.
Registering a handset

When connecting a new handset:

1. Base unit:

Press and hold the handset search button for about 3 seconds.

The base unit's STATUS indicator will flash red slowly.

2. Unregistered handset:

Simplified registration

In idle mode, press and hold OK before the message

"WAIT...".

"REGISTERED".

Standard Registration

When registration is complete, the LCD will display a message

"REGISTERED".
Problems when registering a DECT handset.

If the DECT handset (DECT phone) is not registered (registration lost) on the BS, you need to delete the previously selected BS in the DECT handset and register again. To do this, do the following:

Menu -> Setting handset -> OK -> System Option -> OK -> Cancel Base -> OK -> choose base (Base 1) -> OK -> Yes -> OK

The base station will be deleted. After that, you can re-register the DECT handset (DECT phone) to the BS, as described in the previous section.

INTERNET CHANNEL REQUIREMENTS


  • Channel Width at least 100 kbps for each simultaneous conversation;

  • Packet Loss should not exceed 2%;

  • Packet Delays no more than 150 mlsec.

  • Deviation from the average delay level (jitter) no more than 20 mlsec.

TYPICAL SETTINGS FOR ACCESS LIMITATION SYSTEMS (FIREWALL, ROUTERS)

For the service to work, it is necessary to open the following addresses/protocols/ports on the firewall/router:

  • To pass SIP messages 195.239.174.100 / UDP / 5060

  • For passing voice RTP 195.239.174.71 / UDP/ 1024-65535

Panasonic is known worldwide for its reliable and durable telephone and fax products. Therefore, it is not surprising that many are concerned about the question: “how to set up a Panasonic radiotelephone?”.

Therefore, we will try to briefly outline the most important functions needed for a conversation.

Connecting a Panasonic radiotelephone

There is a huge variety of telephone equipment from this company on sale, but all of it can be divided into some categories that differ in the number of handsets, additional features and others. But in any case, all radiotelephones have the same principle of operation, therefore, they are connected in the same way. Therefore, below we will talk about how to connect a Panasonic radiotelephone. The first step is to remove the device from the package and place it in the desired location. In this case, the kit will contain:
  • adapter for connecting power to the base;
  • telephone cord with RJ plugs;
  • a tube;
  • a set of AAA Ni-MH batteries.
Depending on the model of tubes, there may be two, therefore, there will be 4 batteries.

Base connection

The first step is to connect the adapter to the network and to the base. For the first start, the power switch is switched to the On position on both devices. To search for a handset, the call button with the corresponding icon is pressed. On Panasonic devices, it is located on the front panel of the base.

Setting up a Panasonic radio

Now let's figure out how to set up a Panasonic radiotelephone. The principle of setting up phones from this brand is the same and is performed using a push-button dial in accordance with the instructions. You can download it on the official website of the company itself.
For the first start after physical connection telephone set you need to register the handset. To do this, follow these steps:
  • On the handset, after turning it on, press the "Menu" button.
  • Use the arrows to select Handset Settings and press OK.
  • Next, you need to select the "Handset Registration" menu and click "OK".
  • On the base unit, you must press the handset call button. It has a corresponding pattern and, as a rule, is located in the most prominent place. It can also be used when the handset was lost to search for it. Only in this case, you do not need to hold the button. To register the handset, press and hold the button for 5 seconds.
Moreover, if the handsets are registered, they will start ringing. To disconnect the call, press this button again. Re-manipulation can only be done after 90 seconds.
At this time, the inscription “Base PIN” will appear on the handset. Accordingly, we introduce it. The default is "0000" and confirm the entry by pressing the "OK" button. After successful tuning, the antenna indicator on the handset stops flashing and becomes permanently lit.
If for some reason the registration of the handset did not occur, then it is necessary to remove the previously attached handset and repeat the process again.
For this you need:
  • press the "OK" button;
  • go to the database settings and confirm the choice "OK";
  • in the current window, the code “335” is entered and when you press the “OK” button, you will be taken to the menu for selecting registered handsets. Use the arrows to select the one you need and click "Yes".
    When changing the PIN-code, be sure to save it on a physical medium, otherwise you will have to contact a specialized service.

    Customizing phone settings

    After the initial launch and registration of the handset, the phone must be configured for comfortable operation. These settings consist in choosing the menu language, setting the date and time. You can also select the dialing mode if necessary. From the manufacturer's factory, a pulse mode is set, which corresponds to modern telephone lines.

    Menu language selection

    Setting the date and time

    To select a language, go by pressing the "OK" button in the menu and find the sub-item "Menu Language". We confirm the choice with the "OK" button and get into the list of all supported languages. In it, using the up and down arrows, we find the required one and again press the menu selection button. On some phones, you must press the end call button to confirm the action and exit the menu.
2012-11-27T01:00:00+0400 2018-03-15T10:46:32+0300 Vladimir Afanasiev

These settings have been tested with Panasonic KX-TGP500 using KX-TPA50 handset and firmware version 22:58 . note that different versions Firmware may have different web interfaces and/or different functionality. This guide is for a new phone or one that has been factory reset. If you hesitate, reset your phone to factory settings.

KX-TGP500 supports up to 8 SIP accounts, 6 DECT phones and up to 3 simultaneous calls. This instruction also applies to setting KX-TGP600 who came to replace.

Optional: To provide basic DECT base settings, you must create at least one new extension and use the provided KX-TGP500 templates. Because many DECT phones are used in conjunction with a desk phone, the two phones must use the same extension number (using SIP Forked ID). In this case, you need to create a dummy extension and set up new phone DECT. After preparing the phone with the details of the new number, you can remove the dummy number from 3CX Phone and set up SIP Account 1 with the details of the existing number.

AT this manual all necessary actions are considered. For a successful configuration, you must complete all the steps:

1) Register the first phone with DECT base

2) Log in to the web interface of the DECT base station

3) Update the firmware version of the DECT base station

4) Set up the information provided in 3CX Phone System for the new phone

5) Automatically transfer system settings to Panasonic DECT

6) Setting up additional DECT participants (including a second desk phone)

1. Registration of the first phone with DECT base

  • Connect the DECT base station to power and to the network.
  • Start the DECT base station. At this point, it will try to get an IP via DHCP.
  • The LED on the front panel will flash when it is ready.
  • On the first handset, press the joystick to enter the main menu.
  • Set “Initial Settings” and go to “Registration” section.
  • Select the item “Register H.set” (Register H.set).
  • On the base station, press the “Connection” button for 4 seconds, the LED on the base starts blinking red.
  • On the handset, press the “OK” button and enter “0000” when asked for a PIN code.
  • If the pairing is successful, the indicator will flash orange, and “Handset 1” appears on the phone display.

2. Login to the web interface of the DECT base station

  • On the handset, press the joystick to enter the main menu and select “IP-Service” (IP-Service)> Network Settings (Network Settings)> IP Settings (IP Settings). Note the IP address of the DECT base station.
  • From the main screen, press the joystick to enter the main menu, and again select “IP-Service”> Network Settings. Open Embedded WEB and change the setting to On. (ON)
  • Using a web browser, go to the web interface of the DECT base station using the IP address found in step 1.
  • The default username (username) and password (password) for the DECT base station are "admin" and "adminpass" respectively.

3. Updating the firmware version of the DECT base station

  • Before use new system DECT, you must update the firmware manually.
  • Open the DECT base station web interface > Maintenance > Local Firmware Update
  • You can also find the firmware on the website: http://panasonic.net/pcc/support/sipphone/download/TGP/eu.html.
  • After the firmware update is completed, a new one will be loaded base station DECT.
  • Using the handset, you need to activate the "Embedded WEB" as shown in step 2.

4. Setting up the presented information in 3CX Phone System for the new phone

  • In the 3CX Management Console > Extensions, select Add Extension.
  • Set up the number details on the General tab.
  • Click the phone provisioning tab.
  • Enter the 12-character MAC address of the phone. This information can be found in the web interface of the DECT base station under the Status > Network Status tab
  • From the drop-down list, select the model "Panasonic KT-TGP500"
  • Click OK to create configuration file. The file is created in a directory on the web server and will be sent to the phone when it starts up.

5. Automatic transmission of system settings to Panasonic DECT

  • In the web interface of the DECT base station, select: “Maintenance> Provisioning Maintenance> Standard File URL(Standard File URL)” and change the settings as follows:


  • Enter the URL http://IPofPBX:5000/provisioning/Config (MAC). cfg. Replace IPofPBX with the 3CX Phone System IP address.
  • Click save when you're ready.
  • Wait until the indicator on the DECT base station turns green.
  • This is the first SIP account associated with handset 1 and is ready for incoming and outgoing calls

6. Setting up additional DECT participants (including a second desk phone)

So far, you have set up your first phone. If you need to connect additional handsets, then you need to set up SIP information for new accounts manually. All settings other than the extension number, internal ID, and password for all SIP accounts have already been configured when you set up the first extension. The mapping between the extension number and the handset number can be configured in the settings: "Base (Base)> Phone (Telephone)> Multi-number (Multi-number)". Here you can configure settings for incoming and outgoing calls.

To create more internal accounts in the DECT system, you need to:

1) Setting up a new number in 3CX Phone System. You do not need to configure the settings in the "Phone Provisioning" tab.

2) Use the settings from the existing number.


Then switch to Phone > Call Control > Line 2 and fill in the display name and extension number.


Repeat this process for each additional internal DECT.

Flaws

  • Can't download 3CX phone book
  • Calls from queues and groups will leave missed call notifications (regardless of whether the agent picked up the phone or not)
  • If you are using your 3CX Phone for calls, the device will not play music on hold and will not hear a tone.

Setting instructions PANASONIC phone KX-TGP500 to work with Beeline Digital Home Phone service Digital home phone 1 1. Connecting the phone to the network etc., and easy way administration through a convenient web interface. The KX-TGP500 delivery set consists of a base unit and a KXTPA50 DECT handset. Features and Specifications: Sleek design and large 2.1" LCD cordless handset display with white backlight; High-quality, clear sound without distortion, noise and interference due to HDSP (High Definition Sound Performance) technology; Freedom of communication thanks to DECT technology; Support for up to eight SIP accounts; Support 3 simultaneous conversations on the network; Low power consumption in standby mode; Ability to connect up to 6 KX-TPA50 DECT handsets to one base station; Ease of administration via Web interface; Supported codecs: G.722 / G.711 u-law / G.711 A-law / G.726 (32k) / G.729A; Notebook per 100 records; Possibility of wall mounting. Home Digital Phone 2 The phone cannot operate the network on its own. home internet Beeline. Therefore, it can only be connected through a router, the recommended models of which can be found on the website http://help.internet.beeline.ru/internet/equipment Connecting the phone is shown in the picture. The cable supplied with the phone plugs into the Ethernet port of the base station and into any “LAN” port of your home router (this cable is yellow in the figure). The hardware installation is completed, after the power cord is turned on, the base station boots for a while (30-60 seconds) and an orange indicator on its front panel will light up, which indicates that the connection with your home router has been established. For further configuration, it is necessary that a computer is connected to your home router, from which the phone is configured. Home digital phone 3 2. Entering the phone adapter settings By default, the phone adapter waits for home router DHCP IP address. Enter the "IP Service" menu of your phone. Next, enter the “Network Setting” section In the “DHCP” menu, see if the DHCP protocol is enabled (On), and if so, go to the “IP address” section in order to find out which address is assigned to the phone. The pictures show the corresponding sections of the PANASONIC DECT handset. For example, the Internet router assigned the address 192.168.1.149 to this phone: Next, you need to enable the internal Web server in the phone in the DECT handset menu IP Service | network setting | Embedded Web. Without this, you will not be able to set up your phone: Home digital phone 4 Now you can log in to your phone at the dedicated address using an Internet browser. By default, the phone has the username admin and the password adminpass. In the Basic Network Settings section you will see all network settings that the phone received from your Internet router. For static IP addressing, this screen allows you to enter the appropriate addresses: Digital Home Phone 5 3. Set Password In the System | Administrator Password You can change your default password to your own if you wish. Home digital telephone 6 4. Phone settings To further configure the phone, go to the VoIP section and select SIP Settings | Line 1. On this screen, you need to configure the server addresses - sip.beeline.ru and msk.sip.beeline.ru (for Moscow), and enter the credentials that you received when you connected the service in Personal account"Beeline Home Internet" - your city number, your nickname and your password. Enter your city number in the Authentication ID field (required with @sip.beeline.ru domain) Enter your city number in the Phone Number field Enter your nickname in the Line ID field. It is through it that you can make free calls over the Beeline Home Internet network. Enter the password in the Password field. For other cities, you must enter other proxy server addresses: krs.sip.beeline.ru - Krasnoyarsk ufa.sip.beeline.ru - Ufa Home digital telephone 7 ekb.sip.beeline.ru - Yekaterinburg spb.sip .beeline.ru - St. Petersburg Next, go to the left menu VoIP Settings | Line 1. On this setting page, you need to check the settings of the voice codec (CODEC Settings). Please make sure that your preferred codec (First CODEC) is set to PCMA, and the second codec (Second CODEC) is set to PCMU. Home Digital Phone 8 After making these settings, you need to save them in the phone: When you save the phone server settings (Complete): Your home digital phone will notify you that the registration was successful at 9 After that, you can go to the Status page and see the current status devices. The picture shows a phone with one activated connected number: Setup is complete and you can use the phone. Home digital telephone 10