Beeline Internet does not work or there are problems with the settings? Or do you want to connect to "Home Internet"? Beeline customer support service works to solve all questions and problems. Contact details and links to enter the Personal Account are published in this section.

A single free phone number for customer support Home Internet "Beeline":

The support service number "Home Internet and TV Beeline" works for the provider's clients from all regions. All calls to 8800 700 8000 from mobile and landline phones in Russia are free.

8 800 700 8000

How to call the Beeline provider?

Service technical support Internet provider works around the clock and without interruption. Call the number 8 800 700 8000 if your Internet or home digital TV is disconnected and does not work. For getting personal information from technical support staff, changing the tariff plan or connecting additional paid services Please be prepared to provide passport details and a code word.

To Beeline? Beeline mobile subscribers. Numbers are free for all regions, including the largest cities: Moscow, St. Petersburg, Novosibirsk, Yekaterinburg, Nizhny Novgorod, Samara, Omsk, Kazan, Chelyabinsk, Rostov-on-Don, Ufa, Volgograd, Perm, Krasnoyarsk, Voronezh, Saratov, Krasnodar and Togliatti.

"Personal account" of a Beeline subscriber

You can perform most of the operations on your account and pay for services " Home Internet and TV Beeline" through its personal Personal account. Using the service management system, you no longer have to call the support service and wait for a connection with a specialist to connect services, change the tariff or help with settings. All this can be done with just a couple of clicks.

Entrance to the Personal account «Beeline Internet»

You can find the login and password for your personal account in the contract for the provision of Internet access services. In case of problems while working in the "Personal Account" or if you cannot enter the service management system, call free number technical support "Home Internet Beeline" 8 800 700 8000 (for all regions of Russia).

Settings and online support

After purchasing new equipment (router, modem or other device), you may need to configure it for its correct operation of Internet access and TV in the Beeline network. You can use the instructions for setting up your home Internet on your own. This section contains tips for solving most common problems that some Beeline Home Internet subscribers experience from time to time.

If you do not have the necessary experience for self setting equipment or you have problems that you cannot solve using the help section, you can contact the staff help desk Beeline technical support:

• By free phone call center 8800 700 8000
• By writing a letter to email [email protected]
• Through the feedback form on the official website of "Home Beeline"
• On the official customer support forum Home Beeline

Home Beeline specialists will try to solve your problem as soon as possible and answer any questions about services and tariffs for home Internet and television.

Regions in which "Home Beeline" operates

To connect to the Beeline Home Internet network, you can leave a request and check the connection of your home on the official website of the company.

On the this moment, connection is made in the following regions of Russia:

Moscow region: Central, Northern, Northeastern, Northwestern, Eastern, Southeastern, Southern, Southwestern, Western, Zelenogradsky, Troitsky and Novomoskovsky districts of Moscow, Moscow region.

Northwest region: Arkhangelsk, Cherepovets, Kaliningrad and St. Petersburg.

central region: Belgorod, Bryansk, Voronezh, Ivanovo, Kaluga, Kostroma, Kursk, Lipetsk, Moscow, Orel, Smolensk, Tver, Tula and Yaroslavl.

Siberian region: Irkutsk, Kemerovo, Krasnoyarsk, Omsk and Tomsk.

South Region: Astrakhan, Volgograd, Krasnodar, Bataysk, Rostov-on-Don, Pyatigorsk and Stavropol.

Ural region: Yekaterinburg, Perm, Tyumen and Chelyabinsk.

Volga region: Nizhny Novgorod, Orenburg, Ufa, Kazan, Tolyatti, Samara, Balakovo, Balashov, Saratov, Engels, Dimitrovgrad and Ulyanovsk.

Far East region: Vladivostok, Khabarovsk and Yuzhno-Sakhalinsk.

Up-to-date information on the regional presence, web addresses and phone numbers of the Internet provider wired connection"Home Beeline" is given as of March 2020. For a more accurate and detailed information refer to the official website of the company www.beeline.ru.

More recently, the Beeline operator has provided its subscribers with the opportunity to use mobile services, home high speed internet and cable TV by connecting them in a single package and paying using a single account. This is a great opportunity to connect all the services at once with a huge discount, and don't worry about anything else! What are the features of the "All in One" tariffs, what are the conditions for the "All in One" promotion, and what are its pros and cons?

Tariffs "All in one" from Beeline - Home Internet and TV for 1 ruble

The tariffs of the "All" family are invariably popular among Beeline subscribers. The cost of the monthly subscription fee of which includes packages of free minutes, SMS messages and mobile internet. Now users of these tariffs have the opportunity to connect the Internet, mobile and home television for 1 ruble per month.

Based on the already known "All" tariffs, Beeline provides a choice of 5 new tariff plans called "All in One". Each of them includes mobile communications, high-speed home Internet and TV. The higher the cost of the tariff, the more opportunities it can offer a Beeline user for 1 ruble per month.

Thanks to a wide variety of prices and parameters, each, even the most demanding client, will be able to choose a mobile tariff for their needs and get Beeline TV and home Internet for 1 ruble. But that's not all, each subscriber can add up to 5 additional SIM cards to his number to share his mobile connection with friends and relatives.

At the moment, the following tariffs are available for connection: "All in One for 301", "All in One for 501", "All in One for 801", "All in One for 1201" and "All in One for 1801". But in each region of Russia, different sets of tariffs are available for connection, and everywhere they have individual parameters.

Acquainted with brief characteristics and the capabilities of the "All in One" tariff plans valid for subscribers in Moscow and the Moscow Region, you can see in the table below:

Tariffs
Subscription fee	501 rubles/month	801 rubles/month	1201 rubles/month	1801 rubles/month
Free mobile services
Free minutes	550 min.	1000 min.	2000 min.	3000 min.
Free SMS	300 SMS	500 SMS	1000 SMS	3000 SMS
Mobile Internet	5 GB	7 GB	10 GB	15 GB
Mobile TV	25 channels	25 channels	25 channels	25 channels
Number of additional rooms	1 PC.	up to 5 pcs.	up to 5 pcs.	up to 5 pcs.
Home Internet
Max speed	15 Mbps	30 Mbps	100 Mbps	100 Mbps
wifi router included	–	–	–	there is
home television
Number of channels	–	–	125 channels	125 channels
Ether return service	–	–	there is	there is

Please note: it is not available for connection in Moscow, just as the “All for 1801 ruble” tariff is not available in most other regions of Russia.

Advantages of tariff plans "All in one" from Beeline

Complex tariff plans have many advantages, the main ones are the following:

• Excellent quality mobile connection, free outgoing calls to Beeline throughout Russia and packages of mobile internet, free minutes and SMS.
• Mobile TV including 25 channels.
• High speed unlimited home internet.
• Home digital television for 125 channels with the ability to connect additional

The convenience of Beeline's "All in One for 1 Ruble" tariffs lies in the fact that each package includes all the services necessary for a modern subscriber - from minutes and messages to home Internet and high-quality television. One telecom operator / provider, one personal account, one account for all services ... and no hidden fees - what could be more convenient?

How to connect home Internet for 1 ruble per month?

In order to become a user of one of the tariffs of the All in One line, two conditions must be met:

• You must be a Beeline subscriber or be ready to connect to its services
• Your home should have technical possibility Internet and TV connections Beeline

In order to get advice on the service or leave an application for connecting home television and the Internet for 1 ruble per month, call 8-800-700-80-00 or contact one of the Beeline offices.

Why does Beeline need this?

The purpose of the campaign is to provide existing Beeline subscribers with more services and attract new ones by giving them the opportunity to use all communication services at an affordable price. The Internet will indeed be available for 1 ruble per month, however, this requires the presence of a connected one of the mobile tariffs"All". The ruble is added to its cost, and thus the total cost of using mobile communication services, home Internet and television is calculated.

It's really beneficial! They talk about it and positive reviews about the family of tariff plans "All in one". Many have already appreciated the possibilities of tariff plans - why don't you start using all the features of the Beeline operator?

Beeline company in Moscow - Moscow region offers services Beeline home internet and Digital Television Beeline at a very low prices. Beeline Online- this is high-speed Internet using FTTB technology (from home to home via fiber optic cable). You get high-quality Beeline home Internet for a moderate fee. Connection is absolutely free, everything Beeline Moscow rates unlimited.

Beeline TV

Digital TV Beeline is high definition television (HDTV) and quality. A large number of additional useful features such as: pause, rewind TV, program for 2 weeks ahead, record 4 channels simultaneously. And also known to everyone and ranked first in Russia (in terms of quality and number of connected subscribers) cellular Beeline.

Beeline Moscow rates

And just recently, Beeline introduced new packages: Family, Family +, Super Family, Super Family +. Connections to all "All in One" services at once (Beeline mobile communication for your whole family, Beeline home Internet and Beeline home television). In this "All in one" package, home Internet and Beeline TV are available for free!

And most importantly - this is not a promotion! These are constant tariffs from the leading provider Beeline!

Important, the connection of home Internet and TV provider Beeline Moscow is free and in short time. You can find out all the details from the official Beeline representative in Moscow, on our website or by phone.

Internet speed depends on a number of related parameters. Among them are the actions of segment managers, point connection features, channel loading, client equipment performance, etc. PJSC VimpelCom cannot influence third-party factors and guarantee the declared speed outside its network.

Campaign "Try a month of home Internet and TV for 99 rubles!"

The fee for the first month will be 99 rubles, then according to the tariff. Connection 0 rubles.

Connection period for the promotion: from 11/15/2019 to 03/31/2020.

300 films from ivi online cinema.

Subscription to the ivi-light package is free on the tariff "Fantastic MAX with TV". After connecting to the network, the subscriber himself activates the subscription through the menu of the set-top box

On the Fantastic tariff, you can activate a subscription to ivi-light for 99 rubles / month.

Included in the tariff "Fantastic MAX with TV" for rent for 0 rub/month. Renting an additional set-top box for the Multiroom service - 150 rubles / month. The set-top box is set up by the installer on the day of connection to Beeline TV free of charge.

Wi‑Fi router included

The router allows you to simultaneously connect several computers to the Internet and mobile devices. A SmartBox TURBO+ Wi-Fi router is provided as part of the installment plan for 150 rubles/month for 30 months (installment plan included in the subscription fee). Setting up the router on the day of connecting to the Internet is carried out by the installer and free of charge.

- Can I use my router?

Yes, you can use your router to set up Wi-Fi if it supports 802.11n. But these tariffs already include a Wi-Fi router as part of the package offer. Connection to these tariffs without a router is impossible!

Beeline offers reliable models that provide a good signal, according to special price and with the possibility of convenient installment terms. We recommend that you purchase Smartbox router TURBO+, smart box PRO, Smart Box GIGA or D‑Link DIR‑815/S for a more reliable Wi‑Fi signal throughout your apartment.

- How to get equipment

All ordered equipment (Wi‑Fi router, TV set-top box) is delivered by the installer on the day of connection to the client's home.

Tariff for new subscribers, individuals, if it is technically possible.

Prices and tariffs are indicated in rubles including VAT. The subscriber receives a router for use free of charge. When switching to other Tariff plans or offers, as well as terminating the contract, the router remains the property of the Subscriber, however, Beeline has the right to recover from the Subscriber the cost of Beeline's expenses for connecting the Subscriber to the Promotion, if from the date of signing the acceptance certificate for The router has been less than 30 months old. The cost of Beeline's expenses is calculated as follows: A=(30-N)*150 rubles. A - Beeline expenses, the cost of connecting a subscriber for a promotion is 4500 rubles, debited from a single subscriber account regardless of the availability / sufficiency of funds and blocking the main and / or additional services by agreement with the subscriber. N - the number of months spent by the Subscriber in the Promotion. In case of disconnection of the package offer or being in a voluntary or financial blocking for more than 180 days, the Internet tariff included in the package offer automatically switches to the "Basic" tariff plan (with the parameters in effect at the time the package offer was activated). Subscriber fee for Home tariff plan Digital Television"Beeline TV" will be: for the tariff "Fantastic" 150 rubles, for the tariff "Fantastic MAX with TV" 420 rub. + monthly fee for SVOD ivi cinema subscription 99 rub.

New subscribers can buy a set-top box and a router at an attractive price directly from employees after submitting an application for connecting Beeline cable Internet. The possibility of renting is not provided on any of the tariff plans digital internet. Masters will set up their own equipment for free. Services for connecting the Internet online through Beeline in Moscow and laying a cable to the apartment are also provided free of charge. Masters of the company can connect wired Internet at zero cost through the wire that was left from another provider.

The use of tariff plans for Beeline home Internet implies compliance with the following financial conditions for cooperation:

• Payment for each reporting period of Beeline Internet tariffs is made by the subscriber in advance for any tariff plan.
• For those who find it difficult to deposit funds for unlimited tariffs on time, the option " trust payment". You can connect it for up to 7 days absolutely free.
• Up to 90 days, you can block the connection through the Personal Account. The service is relevant for customers who are going on vacation. There is no charge for using it. After returning, you can reconnect unlimited Internet Beeline to a private house or apartment.
• To terminate the contract, it is enough to contact the Beeline Technical Support Service by phone. Similarly, you can wire Beeline Internet to an apartment.
• When paying for the services of an Internet connection that was disabled for non-payment, its work will be resumed within 3 minutes after the payment is made. How much it costs to connect the Internet from the provider back can be found on the website.
• You can pay for Beeline services with bank card Visa and Master Card, through the Personal Account. You can also use the electronic payment systems Web-Money, Yandex Money, Rapida, Qiwi Wallet. The operator's subscribers can use the "Mobile Payment" service and replenish their personal account via SMS. There are also cash forms of payment: using a single card and by receipt at any branch of Sberbank. Payment is always carried out in the same way, regardless of what tariff plans you have connected. Existing subscribers can learn more about tariffs, prices for services and how to connect the Internet via Beeline from Beeline Customer Support Center specialists by phone. They are available on a toll-free number around the clock. Users Personal account"Beeline" has a wide range of opportunities available: replenishment of the account, change of tariffs, connection / disconnection of new services, etc. Lost password recovery occurs via SMS. It is enough to enter your phone number in a special field or inform the Customer Support Center employee. To ensure that customers are always aware of the status of their personal account, there is an option of SMS notifications. You can connect it through your Personal Account.