- What could be worse? No, even the most incredible, attempts to start the operating system do not change the situation, but you really want to enjoy, as before, flawless operation portable device communications. The cell phone does not respond to any commands, reboots and repeated disconnections of the battery are ineffective? Maybe it's time to stop mocking an already inoperable means of communication and seek advice and assistance from highly qualified employees of a specialized service center?
It may be one of the following faults:
Nokia H8-00 phone does not turn on for several main malicious reasons:
- The power button, which is directly responsible for the correct start of the device, has broken;
- The power connector has failed or is partially torn out of printed circuit board. If the Nokia N8 is not charging, then after some time the battery will completely run out and the mobile phone will no longer turn on;
- The power management chip or power harness is faulty;
- There is nothing surprising if, due to falls, bumps, or getting wet, the cellular phone stops turning on - it means that some components of the board are too badly damaged.
| Seize the moment: 2 weeks left before the end of the promotion! Seasonal discount 40-70% |
|||
| Name of spare parts | Spare part price in rub. | Installation price in rubles | |
| Touch screen replacement | See | 900 | |
| Display Replacement | See | 900 | |
| Power connector | 900 590 | 900 | |
| Microphone \ Speaker | 900\700 650\450 | 900 | |
| Power button | 950 550 | 900 | |
| Sim reader\Flash reader | 1200\1300 750\800 | 900 | |
| Antenna module | 1200 700 | 900 | |
| cameras | 1400 950 | 900 | |
| Joystick Replacement | 1200 900 | 900 | |
| Power IC | 2500 1900 | 900 | |
| Display controller | 1400 950 | 900 | |
| Recovery after impact / water | from 600 | ||
| Transmitter power amplifier | 1600 1250 | 900 | |
| Headset controller | 1200 750 | 900 | |
| sound control chip | 2200 1450 | 900 | |
| wifi module | 1600 950 | 900 | |
| Bluetooth module | 1400 950 | 900 | |
| vibration motor | 990 680 | 900 | |
| Firmware | 900 | ||
| Recovery after corrosion | from 900 | ||
| If you did not find it in the price list desired position In this case, call - we will help you. | |||
Whatever the cause of the malfunction, the experienced specialists of our telemama service center will eliminate it in as soon as possible. Repair of Nokia N8-00 in the presence of a client is possible, now you do not need to wait several days for the masters to repair your phone.
After computer diagnostics, by the way, this is a free procedure, it is selected best method repairs. Then it's a matter of technology: real professionals skillfully eliminate breakdowns and defects, make licensed firmware (if necessary), install new original high-quality parts instead of damaged ones.
A long-term warranty, for a period of approximately one year, is provided for all restoration operations carried out in the telemam service and spare parts installed for replacement.
But we deliberately did not publish this information, deciding to wait for its confirmation from at least several sources. And today this confirmation has finally been received.
People around the world have started reporting that their Nokia N8s just stop working. Rumors about defective Nokia N8 were confirmed by one of the Nokia dealers in Malaysia. According to him, many Nokia N8s simply won't turn on or charge. Another user reported massive problems with the Nokia N8 in Thailand.
And a little later, Nokia Vice President Niklas Savander publicly admitted the fact of a marriage made on the factory assembly line. True, he stressed that the problem affected only a small number of smartphones. True, in the light of recent events, it is not too hard to believe in the latter.
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Written by: Danila
people won't believe it. MY PHONE DIED AFTER A COUPLE OF DAYS AFTER THE PURCHASE - IT TURNED OFF AND IS NOT ON LONGER, I DID NOT BRING IT TO THE SERVICE CENTER, FORGOTTEN ABOUT IT FOR A MONTH, BUT STILL I DECIDED TO TRY TO INCLUDE, IT IS USELESS, I CRACKED IT ON THE DESK WITH ANGRY AND IT IS NECESSARY !!! EARNED!
Written by: Li
I bought N8 in February 2012. After six months of a wonderful coexistence, I found it turned off, I thought that it was completely discharged, put it on charge. the phone seemed to react, the inscription NOKIA appeared, dots began to run, the charging indicator on the side lit up. only now the dots ran ran, then seemed to freeze, the indicator went out, and the phone was cut down, the computer did not find it via Usb. Because I took it to the service center under warranty, after 11 days, they called me and said that the phone had already been repaired. The camera and software were replaced for me, to the question, "what is the camera for," the answer was: "It should have been so." I dreamed about this phone, but now I'm upset ...
Written by: kristina
the guy gave n8 worked for two days and died. The first time it turned off, but the menu button was lit, I turned it on, the second time during the conversation it turned off and everything specifically died. 2 weeks. If it turns off again, I’ll sue. I need to punish these assholes for mass marriage, I’ll also demand moral damage.
Written by: Paul
I bought an excellent phone c7 in October, I downloaded updates and a lot of software games and it doesn’t slow down normally. So far I’m satisfied and there are no complaints about the work.
Written by: Alexander
The same hat the phone served for almost a year, and today it died specifically (((((not when I won’t take Nokia any more (((it’s a shame that I lost everything and checks (((
Written by: Igor
It's almost a year since I have a phone, everything was fine ... yesterday the phone suggested that I install updates ... agreed .. it downloaded some crap ...
what kind of communicator pestered me with questions ... today the opportunity to dial sms disappeared .. I rebooted it AND ALL ... WHITE SCREEN hello from NOKIA ... 10 seconds cuts down to see again White screen... I don't want a hard reset - there are data left in the phone...
Written by: Vlad
I bought n8, worked for half a year and died, turned off and does not react to anything.
Written by Khakim
I bought a phone on May 23 after 3 months died, does not react at all to nothing
Written by: Raziel
same. bought in January 2011 died on 08/19/2011 we can have crap what it costs that it can work for a maximum of 8 months)
Written by: kaskader
n8 changed the program, does not turn on,
Written by: LessY
He also passed out and is silent (Tell me where to carry it for repairs? And what documents are needed for repairs?
Written by: alex-x58
yesterday my n8 died, bought on January 28 in a connected ... rebooted but I didn’t pay attention .. it also had a purple display, so I would have handed it over to the store anyway ... I’ll take the Samsung Galaxy S2
Written by: peter750
At first, it rebooted, then it turned off, pulled the service, reflashed again, it started to reboot, tnes back right now, they roll the flush and the percentages, let's see what happens next
Written by: aslan
23.03.2011 bought and 04.052011 turned off today and that's it - no signs of life
Written by: DoHaJID
After reading the comments here, and reading what people write on the forums, something I point out to buy loss N8 & C7
Written by: Victoria
the same thing (((I bought it as soon as it came out, today it turned off and that's it - no signs of life
Written by: Anatoly
I bought a Nokia N8 phone in February I made a gift to my wife 02/05/2011 worked for a month and died 0603/2011 turned off and does not turn on tried to reboot as stated in the instructions it is useless what to do ???
Written by: Igor
I bought it on 02/22/11 without reading the reviews. The next day I started to reboot spontaneously! 02/23/11 found and read reviews, just stunned!!! Really NOKIA to such lokatilsya! I went and passed it for testing where I bought it (Euroset), we'll see in two weeks! I don’t want to buy something either N8 or C7 !!!
Written by: danl83
I read horror films, now I don’t even know whether to buy n8 or not)))
Written by: Sergey
I bought a Nokia C7-00 phone on 01/02/11, after 7 days the phone passed out, completely passed out. I turned to the seller, they checked it, returned it in a few days, and after another 7 days the phone died again. They don't want to return the money, so I'm getting ready for the court!!!
Written by: alex800
I bought an n8 smartphone on December 30, on January 16 the first glitch turned off and does not turn on, I already wanted to take it to the service center, then after looking at the instructions I did the following, pressed the off key and held it for about 8 seconds, it vibrated 3 times, then turned it on and full order)
Written by: alexey
On December 25, I bought a Nokia N8 26 phone died, that's ha .... Nokia didn't have it. what's the point about the declared characteristics
Written by: alena
ON THE SECOND DAY HAPPENED. LISTENED TO MUSIC. SHE PLAYED (ONE AND THE SAME MELODY) UNTIL THE BATTERY DIDN'T DOWN, THE FUCK WAS NOT EVEN TURNED OFF. WHAT HAPPENED...
Written by: Alexander
11/18/2010 in the Nokia branded salon (B. Pokrovka, 9b) I bought the flagship N8 for 19990 rubles. Already on 11/22/2010 I turned to the same place due to frequent spontaneous reboots (up to 20 times a day!). In the cabin, the program was reinstalled. 11/23/2010 appealed again - the problem has not disappeared. Required a replacement. Referring to a complex product ... they took it for verification - 20 days - the deadline expires on 12/13/2010. 12/12/2010 he called to find out - was he returned from the check? Returned! According to the conclusion - no defect was found, but the software has been updated! Took it right away. When I took it - turned it on - it seems to work. Returned home began to study in detail. At first, the pictures did not open, then the camera failed, then the player failed, then the desktops disappeared. After the reset, the applications worked, but the original defect remained. Submitted for re-examination.
Written by: sereband
From the very beginning, problems began - it hung up and did not turn on right away ... and a couple of days ago it "died" altogether and does not turn on anymore !!!
Written by: Dmitry
"I have been using this phone for almost a month and a half."
How can you use it for a month and a half when it was released on October 22 only (that is, exactly a month ago)?
Written by: igrek
Everything is great, it works
Written by: viks
excellent smart, everything works. happy as an elephant. it's all the machinations of competitors!
Written by Smart
For a month, nothing seems to have happened - everything works fine ..
Unfortunately, the attempt to reduce the cost of production, as well as the rush to bring new models to the market, reduces the time for their testing by manufacturers. This leads to the fact that in the phones there is a massive defect, which manifests itself already in the first months of sales and is of a massive nature. It's a shame to buy new phone, and then forced to take it to a service center and wait a few weeks for its return. It's a pity, but sometimes exactly the same broken device is returned to you, so that you then take it back to the service center - and so on up to several times. Vicious circle.
The site has a rich history of investigations into mass marriage in cell phones, as well as materials on what marriage is, what causes it, and so on. There is not a single resource that constantly talks about this delicate topic, since it causes rage and irritation of any manufacturer, there are no exceptions. We have an excellent article about the reasons for marriage in phones, I recommend that you read it. There was also an investigation into the inoperability of the speaker in the Nokia 5800 (we identified this defect faster than the company, and investigated it in detail, Nokia recognized the defect), earlier it was the Nokia N76, as well as products from other companies. But today we will talk about the flagship of Nokia - Nokia N8, as well as its colleague Nokia C7. In our opinion, these phones contain a massive defect, and Nokia refuses to acknowledge the extent of the disaster, so as not to destroy its reputation.
Testing Nokia C7, or the death of several phones
I found out about marriage in Nokia C7 by accident. To test one of the operator's services, I needed devices on Symbian^3, and there are only Nokia N8 or Nokia C7 on the market. Considering that I needed five phones during the test, the decision to save a little was logical, after all, the Nokia C7 is cheaper, and the camera was not important for my purposes. The phones were purchased in a regular Nokia store, these are commercial devices that the company has supplied to the Russian market.
During the week, the phones worked without any complaints, then one of them began to reboot. Sometimes. Occasionally. Eventually it stopped turning on. This happens, and this behavior did not arouse any suspicions in me. Phones break, and this is normal behavior for any technology. It's a shame when a new machine breaks down, but this rarely happens. A day later, another Nokia C7 failed. By the end of the tenth day, I had 3 phones in my hands that did not turn on, as well as the fourth, which began to show signs of dying (reboots, heating). It was no longer possible to explain such behavior by a coincidence, such a percentage of phone failures is typical for mass factory defects or design flaws. I decided to figure this out, and the first stop was the acceptance of the service center, where I took my dead phones.
At the service center, or how the Nokia N8 dies around the world
At the reception in service center, I got into a conversation with the engineer (without introductions and regalia), it turned out that the Nokia C7 is still an infrequent guest in the service, but we have already met, but the Nokia N8 arrives in very large quantities for the new model. It is clear that this conversation prompted me to study the issue in more detail, and, having arrived at the office, I spent several hours studying the forums on different languages, as well as what the death of the Nokia N8 looks like.
A web search turned up a lot of results at once, more than a hundred thousand on different sites around the world. You should not assume that the number of discussions is equal to the number of defective phones, it only shows that the problem is widespread and has been discussed for a long time. Let me remind you that sales of the phone began in a limited edition on the last day of September, and it appeared in a relatively wide sale in early October. Here are a few such topics on the official Nokia website:
All messages about the death of Nokia N8 have one thing in common - the device stops turning on. Such a dead brick. Before that, users noticed reboots of the device. More messages from Asia, less from Europe. Devices purchased at different times and in different countries are prone to defects.
The easiest way to find out if the problem is known to the manufacturer is to contact the service centers and ask if Nokia has issued a corresponding service bulletin. Such a document describes the symptoms of the problem, as well as ways to solve it. This document is the main one for any service center, since according to it, a phone can be exchanged for a new one. Or a complete replacement of the board with electronics. In the absence of a service bulletin, the service center follows the standard procedures for checking the phone. Until November 21, 2010, the service centers did not receive any clarification about the problem with the Nokia N8 or Nokia C7. So there is no service bulletin. But sorry, I got a little ahead of myself.
While researching the unexpected deaths of the Nokia N8, I began to collect information. Since we do not have data on sales of Nokia N8 worldwide, we will start from the situation in Russia in order to estimate the number of defective devices. This phone is in short supply, Nokia is not able to meet the demand for it, weekly sales in Russia in all retail networks are about 2,000 devices (data from Mobile Research Group, also coincide with the GfK RUS retail panel).
A survey of retail chains, as well as service centers, showed that in October alone they received about 400 Nokia N8s from customers, and in November this number was about 800 pieces (data as of November 18, do not include all service centers and regional retail ). I emphasize that some of this number of devices have not yet reached the service centers, these phones are accepted by retailers and will be sent for repair.
The level of marriage, therefore, can be estimated at 5 percent for October 2010, by the end of November 2010 it will almost double. Is it a lot or a little?
In a situation with new model service centers cannot receive such a number of devices in the first month, this is an abnormally high result. And, as a rule, he talks about some inherent defect of the phone (the problem of components or assembly, or is it a constructive defect). In the future, the number of devices with a problem will increase, since the defect does not appear immediately and largely depends on the operating conditions. For example, for some users, a defective phone can work for several years, while for another person who uses its capabilities to the fullest, only a few days. This is a lottery. But, however, this does not allow us to say that in the first case the device does not have a defect. It is present, but not evident in the usage profile that this person has.
Usually in the first month they rent a phone because they didn’t like it, they didn’t understand it, but not a phone that doesn’t turn on. For example, the marriage rate Apple iPhone in Russia amounted to about 6 percent at the beginning of official sales. But these were direct returns from those who realized that the phone did not suit them. All devices worked, had no hardware problems.
Unfortunately, on this moment no service center has been notified by Nokia that there are any problems with the Nokia N8/C7. Therefore, the task for us was complicated by the fact that we had to find the cause of the problems in the company's phones, and the search turned out to be quite interesting.
Finding problems in Nokia N8 and C7
What do these two phones have in common? On the surface is the presence of the operating system Symbian ^ 3. How much operating system can affect the shutdown and death of the device? In theory this is possible, but it is almost impossible to detect such a connection, and then all phones using Symbian ^ 3 will be affected by this problem. The probability of this factor exists, but it cannot be considered the main one, since the changes in Symbian ^ 3 compared to previous versions not so huge.
Another unifying factor that is similar between the two models is the board that holds all the components. A small board has a multilayer structure, while the manufacturer abandoned the compound (a variant of resin, which is poured into the perimeter of the board, it increases vibration resistance, and also connects the layers of the board). Refusal to use the compound means savings in production, the casting of the board takes a couple of seconds on the conveyor, which leads to an increase in the cost of the product, a lower productivity of the conveyor. The downside is obvious - the physical resistance of the board is less.
We were not able to find problems in the components, and in the absence of appropriate tools, this is quite difficult to do. Therefore, below I will present the version that we came up with with several service engineers who have been involved in products for more than one year. For a number of reasons, they insisted on anonymity, as they are afraid of being fired from their jobs.
So, the problem in Nokia N8/C7 looks like this. The device reboots, after a while it stops turning on. It can be revived with a "soft" reboot (holding the Power key for 8 seconds). After some time of use, it dies permanently, but even then it can often be revived with the help of service software and a complete memory overwrite. But then he still dies.
Many associate the installation of additional programs and the reboots that appear, and there really is a direct connection. But it is not due to the quality of the programs, but to the very nature of marriage. The small board does not have a very efficient heat sink, and the rise in temperature of the processor and other elements causes a crash. This is one of possible causes that the phone is rebooting. It is obvious and looks quite authentic. Some users have discovered a way to "spice up" their phone by placing it in the fridge and starting it up afterwards. What can I say, the method is barbaric and does not affect the fact that the phone becomes fully operational, but it gives us interesting information. Namely, the processor in this case is beyond suspicion. Of course, it can sometimes turn off due to excess temperature, but this is more a consequence of the design of the phone and how the user uses it (loads programs, watches unconverted video, and so on).
Rebooting the phone when overheating should not disable it. The processor does not cool down immediately, but very quickly, which leads to the fact that the device is operational again. But in practice, everything turns out a little differently, phones die.
The EEPROM flash memory is to blame for this, in which the device stores various data. All dead phones in one form or another had damage to the EEPROM, garbage was written to separate memory blocks. This in theory could happen when the power is turned off due to overheating, but in practice it is almost unbelievable (too short a period of time). More likely is the loss of one of the contacts on the board, which caused the garbage to be written instead of the information that was sent to this memory via the bus. It is enough that one of the many contacts is lost, and all transmitted information turns into garbage. What can cause loss of contact?
It should be noted here that Nokia, like other manufacturers, switched to environmentally friendly soldering without the use of lead. The result of this is that soldering machines operate within a limited temperature range. Sometimes the soldering looks correct, but there are miniature offsets of parts relative to their position on the board. This does not matter in the vast majority of cases, since the board is quite rigid and not very layered. In the situation with Nokia N8/C7, the board is multilayer, there is no reinforcing compound, when heated (and the processor heats up here more than on previous models, the temperature is higher), the board may become distorted. They are minimal, but this is enough for one of the contacts on the bus going to the EEPROM to be lost. I emphasize that this is just one of the most promising versions of what is happening, since we could not offer the best.
As a test of this version, I tried to test several Nokia N8 in a temperature chamber, setting the temperature in it to 40 degrees and setting the phone to play video (DVDRip) in a loop. Two out of three devices showed problems. In one, the SIM card slot was disabled (the card was not found), and the functionality was restored by itself only a day after being removed from the camera. In another, reboots were observed, we did not bring the situation to the death of the phone. The third device did not show any problems during the day.
Indirect confirmation is that very big number reports of problems with this model from Asia, where the temperature is higher than in the same Europe or Russia. Humans were the first to encounter this problem, and it can be argued that it is directly related to temperature. Of course, it can be assumed that this may also be some of the parts that cannot withstand the temperature regime, but there are no arguments in favor of this version.
Nokia recognized marriage in Nokia N8, or PR games
Marriage can be from any manufacturer and any device. The question is always how the manufacturer reacts to the defect and what he does to correct the situation, to mitigate it as much as possible for his customers. In the process of preparing this material, we talked a lot with Nokia partners, retail chains, service centers, and I did not make a secret of the fact that I was preparing a material dedicated to this issue. Nokia perceived this as a PR game that they began to play without even understanding the essence of the issue and considering that there was no marriage. So, until November 17, Nokia did not have any information that the Nokia N8 had a massive defect, and the company turned to its partners with relevant requests (the percentage of returns, the number of devices in repair) only after our investigation began. From the point of view of PR, I approve of Nokia's attempts to mitigate the effect of marriage in the flagship device as much as possible, as well as devalue all the information that we have found. For example, a note appeared on the AllNokia.ru resource stating that there was no marriage in the Nokia N8, and it was also proposed to vote to show that these were exclusively Eldar Murtazin's inventions. The Allnokia.ru resource is supported in a hidden form by Nokia (given the number of warez "a, as well as examples of changes in phone software, hacking, this cannot be direct support) and serves as an information platform for the company in Russia. I hope that the voting results on this resource can not be taken as biased, but rather be interpreted as honest.So, out of 649 people who voted, 50 had their phones replaced (this is 7 percent of those surveyed).The figures are quite consistent with those that we have outlined above.And that's just the beginning of problems, then they will grow like a snowball.
However, after I published the first data on the number of defective devices, a video appeared on the official Nokia Conversation blog in which Nokia Executive Vice President Niklas Savander discussed the quality of the Nokia N8 with another Nokia employee.
In this video, a second person at Nokia openly claims that the company recognizes the defect in the Nokia N8, but this applies to a small number of phones. It is also said that marriage is not specific to any particular country, but inherent in any of the countries. And most importantly, he says that the problem on the assembly line affected several Nokia N8s, which resulted in power problems, and they can be replaced in the Nokia service. It is also stated that at the time of recording the video this problem solved, and now the phones are produced in good quality.
I'm glad that Nokia recognized the defect in the Nokia N8, but it upsets me that the company is hiding a similar defect in the Nokia C7, apparently hoping that sales of this phone have just begun, and they will have time to fix the problem before it becomes widely discussed again. Maybe. But there are several controversial points here, namely, that until now Nokia has not released a service bulletin on the problem with Nokia N8, and all service centers operate according to standard procedure. They revive phones for a while, return them to their customers, so that they then die again. For example, one such user wrote an angry message on the Nokia forum, you can see it below. His phone died on November 1, and 16 days later he received it from the company's service, and a day later he died again. Sad story.
In Russian branded retail, Nokia is still recommending customers with such problems not to install additional programs and "carefully watch the phone." It is clear that this cannot be considered a solution to the problem. Unfortunately, while Nokia has not made a clear decision on how to exchange phones, according to engineers, these models are not repaired, the boards are completely replaced in them.
What buyers should do, how the situation will develop
If your phone started to reboot (Nokia N8/C7), then you are out of luck and have a defective device. Over time, the EEPROM will fill up with junk and it will stop turning on. If you have passed no more than 2 weeks from the date of purchase, then you can try to hand over this device to the seller and return your money. Or give it to a service center, but today it makes no sense (there are no new boards without this problem, there is no replacement for a new phone). That is, "repair" is a temporary revival of your apparatus, so that it then dies again.
When can this situation be resolved? According to the top manager, changes have been made to production. This means that in the best case, these devices from the factories will appear on the shelves in late January - early February. And their production date will be the last week of November or December 2010. Whether Nokia was able to solve this issue or not remains a subject for study in the future, but we will proceed from the fact that from December 2010 production will begin to produce normal, usable phones. Their delivery time to individual countries, stores is too long, so you should not expect them on the shelves until February.
For those who like their phone, and there is simply nothing better, I recommend constantly backing up all your data just in case. If the phone dies, then at least you save your data. And then you will wait for an exchange or "repair". The level of marriage for the first two months is abnormally high, which allows us to say that most of the devices are somehow at risk. According to the reviews that we were able to see, this different phones, released at different times, and they have nothing in common, except that they are Nokia N8 or C7. This is sad and means that the marriage is massive. These are not isolated cases, which, however, is clearly seen from the discussions that are being held in various sources.
Those who are going to buy Nokia N8 or Nokia C7 should probably wait until February-March 2011. Or assess the risk that you are not lucky. You feel lucky and are ready to put up with the expectation of a repair or replacement - then there can be no arguments against.
We will follow the evolution of the Nokia N8 marriage story and keep you updated on the current situation. If you have something to say on this topic, then you are welcome to our forum.
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Eldar Murtazin ()
If your Nokia phone turns itself off during incoming call or for no reason best way out- contact our service center for phone repair in St. Petersburg. Service masters are constantly faced with a similar malfunction, so we will fix the problem without much difficulty. We carry out Nokia repair for many years and we know all their "sores".
1. Spontaneous shutdown of Nokia may be due to contamination of contacts on battery or directly on your phone. You can try to clean the contacts yourself (but not with a metal object), or you can entrust this work to professionals.
2. In addition to the oxidation process, battery contacts are also subject to other troubles: their deformation can also lead to a shutdown mobile device for no apparent reason. In this case, you can try to cope on your own - stick a sealant on the bottom of the battery.
3. In addition, battery failure (loss of power) can also cause your Nokia phone to turn itself off. In this case, the battery needs to be replaced.
4. Periodic shutdown of the device may also occur due to the ingress of moisture inside mobile phone. Our masters will eliminate the damage and the consequences of moisture under the Nokia case as soon as possible.
5. Drops or impacts may cause the phone to shut down due to flash memory or processor failure. Mechanical impact can cause the contacts that hold these microcircuits (flash memory and processor) to move away from the motherboard. Which, in turn, causes a disruption in electrical circuit device.
6. If the Nokia phone turns off by itself after pressing the answer button, most likely, you will have to replace the “upper” cable, since the wear of the part is to blame.
7. If you have a clamshell phone or a slider phone, then in your case a malfunction may occur as a result of a breakdown of the display module. This is the thread that binds system board with display. The display module with a cable is changed only in the complex. After reading this article, you can get some information, but if your Nokia phone turns off by itself, it's better to have real professionals help.
Promptly, efficiently and with the provision of a guarantee, our employees will perform repairs of any degree of complexity.
How satisfied are you with your device?
Your mark:
Average rating: 3.2
Maksim, Nokia 501 Asha
The phone turns on, and then after 30 - 60 seconds it turns off and to turn it on again you need to restart the phone. In these 30 seconds, while the phone is on, everything is a little buggy. I don't understand what the problem is.
Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
aslan, Nokia 3
Turns off at 30% and then shows 0%
Good afternoon!
The reason may be in the battery, malfunctions in the power circuit, consumption on the board. The cost of repair is from 1000 rubles, diagnostics are free.
Sergey, nokia 3.1 plus
There is a disconnection during calls and conversations for 10-15 seconds. Sometimes you can talk for a minute
The phone is new, not yet a month old
Good afternoon!
Possible malfunctions with the antenna, as well as the elements responsible for communication. The cost of repair is from 1000 rubles, diagnostics are free.
Ivan Nokia 3
The problem is this, the phone turns off when charging 21-15 percent! You connect the charger, the charge starts from 0 percent
Good afternoon!
The reason may be a faulty battery, consumption on the board, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
inna, Nokia 3 TA-1032
The phone itself turns off, so you go into the network and 4G + music is on, the charge is 70%, it turns off, I turn it on 0%. if E is Internet, then it will be discharged to 0%, but as soon as 4G or H it is off. and charge at 0. why? what reason?
Hello!
The reason may be a malfunction in the power circuit, consumption on the board, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Maria, Nokia 6
With pressure on the screen closer to the sound buttons, it works, I let it go out. What's this?
Hello!
Perhaps the display cable is faulty, the repair cost is from 1000 rubles, the diagnostics are free.
Kseniya, Nokia 7.1
Hello, my phone is absolutely new, it is not yet a month old, but for some reason it began to turn off and the battery is heating up, please tell me what to do
Hello!
If there is a guarantee, then it is better to contact the warranty service, the reasons can be from microcracks on the board to factory defects.
Enge, Nokia5
The phone started turning off. Type writes in cooling mode. Airplane mode appears and does not turn off and nothing. then the maximum temperature appears phone off. and everything fades. The phone itself is generally cold, nothing is heated.
Hello!
The reason may be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Vova, iPhone 6 Plus
stuck on an apple
Good afternoon!
Repair cost from 1000 rubles.
Arina, Sony Xperia Z3 Compact
Hello!
the screen is broken.
Good afternoon!
The cost of replacement is from 3500 rubles.
Alexander, Nokia Lumia 635
Hello, the phone itself turns off and turns on itself if I am not in my hands, if it just sits.
Hello!
The reason may be a software failure, as well as malfunctions in the power circuit, the cost of repairs is from 1000 rubles, the diagnostics are free.
Evgeniy, Nokia XL. rm-1030
The phone only works in standby mode.
I fully charged the phone, when I turn on the applications, it works for five minutes maximum and turns off, when I turn it on it says that the battery is low. With the included charging everything works fine.
I charged the bodies 3 times, in the standby mode it lies for a day and does not discharge, and as soon as you start using it it turns off after a few minutes and when you turn it on it shows that the battery is low.
What could it be?
Good afternoon!
The reason may be a faulty battery, as well as violations in the power circuit, the cost of repairs is from 1000 rubles, diagnostics are free.
Sergey, Nokia WG6
When you turn on the charger, the phone itself turns on and instantly turns off what is it?
Good afternoon!
The reasons may be in faulty contacts of the connector, in the power circuit and others, the cost of repairs is from 1000 rubles, the diagnostics are free.
Oleg, Nokia 3.1
After the purchase, the phone began to warm up. Then a message popped up: "overheating".
Lately it has been turning off and on by itself. It happens that it goes into standby mode and everything "died". I do a forced reboot. After a while it turns off again. Black screen, no response to pressing the power key. Have to do a reboot. The phone was purchased on 07/16/2018. on guarantee. I think it's better to change or buy another brand.
Good afternoon!
If the phone is under warranty, try contacting the warranty service. In our service, diagnostics are free, the repair cost is from 1000 rubles, presumably, there is consumption on the board, which is why the phone heats up and turns off.
Raisa, Nokia 3
After the conversation, it turns itself off, it happens that you put it on charge, and it turns off, then somehow turn on, on the phone there is no damage, never fell and moisture did not sell
Good afternoon!
Most likely, it is caused by software malfunctions, the cost of repairs is from 1000 rubles, diagnostics are free.
Michael, Nokia 6.1
The phone began to turn off by itself, did not fall, did not sink, it seems that it became after updating the android system
Hello!
Perhaps a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Marina, Nokia 3 TA-1032
Hello, the problem went after the April update of the security system, at first I couldn’t turn it on for a long time, turned it on, wi-fi disappeared, then it appeared, after he had lain down for 1 hour without work, wi-fi disappeared again, and so constantly-then-he started reboot itself, complete nonsense and the battery in 2 hours - without work from 100% fell by 24%, what should I do? Tell me, thank you.
Hello!
Diagnostics is needed, the problem can be electronic or mechanical in nature, the cost of repairs is from 1000 rubles, diagnostics are free.
Maksim, Nokia 3 TA-1032
In standby mode, when the charger is connected, it turns off completely and does not show signs of life for several minutes.
Good afternoon!
Perhaps a malfunction in the power circuit, the cost of repairs is from 1000 rubles, diagnostics are free.
Paul, Nokia 5
The phone itself turns off and on, gave it back to the store under warranty, a month later today it was finally returned, but after a couple of hours of use, I realized that the problem remained, it had already turned off five times.
Good afternoon!
Diagnostics is necessary, the reasons can be of a mechanical and electronic nature, the cost of repairs is from 1000 rubles, the diagnostics are free.
fanil, Nokia8
I put it on charge for the night in the morning I couldn’t turn it on somewhere at lunch I turned it on
Hello!
If the phone is currently working, it will be impossible to carry out diagnostics, since it is impossible to identify the cause of the past failure on a properly working device.
Renat, NOKIA 3TA-1020
The phone itself turns off and turns on ten eleven times a day the phone was bought in November 2017 did not fall.
Hello!
The reason may be of a mechanical or software nature, the cost of repairs is from 1000 rubles, diagnostics are free.
Antonina, Nokia 808
The problem is only at the Domodedovo airport! On the outskirts of Domodedovo, the phone began to reboot itself. As soon as the connection was established, the phone froze and again went to reboot. The problem was only in the air. In the absence of a connection, the phone booted up normally, when a connection appeared (another airport), everything was fine. Further, when returning to Moscow, everything was exactly the same. Before approaching Domodedovo, everything worked perfectly, over the airport the phone began to reboot endlessly until the moment of departure from the airport and crossing the Moscow Ring Road, then everything was OK. What was it? All the phones around were working fine. Maybe the old operating system fails like that?
Good afternoon!
Perhaps the problem is in the operator, in bad signal mobile communications. It is difficult to say what is the reason when the problem is local in nature, and it cannot be checked in the conditions of a service center.
Sergey, Nokia 3310
Good afternoon, Nokia 3310, the problem is that when the SIM card is removed from the phone, it seems to work, everything is fine with it, it does not turn off, but asks for a SIM card, but when I put the SIM card in, it turns on, everything finds the network well, all the sticks are on the screen , you can even have time to call, but then it starts turning itself off and on, please tell me what could be the problem ????
Hello!
The reason may be the consequences of moisture ingress, shocks, malfunctions of microelements of the board, diagnostics are necessary. Repair cost from 600 rubles, diagnostics are free.
Diana, Nokia asha 302
Good evening. Please tell me, if the phone is defective but new, how many times a day can it turn off? Or how many times a month? Or per year?
I just have a new phone, I just bought it. I went with it, it was in my bathrobe pocket. Then I take it out, and it is turned off. Maybe I pressed it somewhere, and the off button worked? It seems that it didn’t press hard. Until it turns off, it works, after 4 days, after this incident.
Hello!
If the phone is new and periodically turns off, we advise you to contact the warranty service center, where specialists will diagnose and identify the cause of the malfunction.
Kseniya, Nokia 3
The phone was bought yesterday, it turns off when charging at 35 percent. I turn on the charging all the rules, it comes to life
Good afternoon!
You need to apply for a warranty, if any. In our service, we can provide free diagnostics, the minimum cost of repairs is from 1000 rubles.
Irina, E63-1
The phone began to turn off randomly even when fully charged. Replacing the battery gave the phone about a year or six months, and then the battery swelled and was replaced with a new one. Recently, the period between battery replacements has been reduced to a critical 5 months, and the batteries themselves did not have time to swell. In the swollen state, they worked through the stump of the deck, and now they categorically refused to work for more than 2-3 minutes without turning off. Yesterday the phone, being stuck in Charger(native, branded) not only turned off, but also opened some of its folders, dumping their contents into the main menu. All my notes, settings, contacts and browsing history remained in place. I didn’t have fresher batteries at hand, so I tried to try on the old unswollen ones. Having inserted the last fresh battery again, which glitched at night, I noticed that if you don’t put on the back cover, don’t put the phone “on the back” and don’t touch the part that is adjacent to the battery at all, then the phone continues to work quite well. But the menu defect remained, even when I left the phone for half an hour to lie without a battery at all. At the moment, it is turned on and, when fully charged, lies on a flat surface with the screen down and awaits its fate. There are suspicions about the contacts connecting to the battery (critical periods fell on an attempt to charge the phone when I moved the plug), which could also cause the menu to glitch. Previously, I did not insert old batteries into it, immediately replacing it with a new one. I would like to eliminate the defect, because. The phone is very dear to me.