The “Application has stopped” error can occur for various reasons, but whether it will be possible to get rid of it depends not only on you, but also on the developer. Such a problem may be due to an error in the development of the application.

If the application you are having problems with installed since Play market and on your device no viruses, then you can move on to solving it. Depending on the cause of the error, you will need to follow several steps. If possible, check for an error after each action taken.

How to get rid of the “Application has stopped” error

The video below also shows ways to get rid of the “Application has stopped” error.

1) Reload device;

2) go to "Settings" devices. Select "Application Manager". Select the application (which is having problems) and find the "Memory" section, where you need to click the button "Clear Data"(this should also delete the cache).

3) Try uninstall and reinstall application from the Play Market;

4) return to "Application Manager" and look for disabled apps. Turn on all disabled applications (perhaps the error occurs due to the fact that the application is associated with or refers to another one that is disabled). To do this, select the applications one by one and click “Enable”.

If you use any of the mobile creations of the family samsung galaxy, then you are probably familiar with all that gamut of bright and lively emotions that occurs when a message suddenly appears on the device screen stating that something has been stopped in the Galaxy. Here, as they say, they arrived.

In general, they like to stop Samsung Galaxy, and everything in a row: either an application is stopped, then the process is stopped, then the system interface is stopped.

But we won’t talk about sad things, but rather we’ll talk about what to do in the event of such sudden stops. So

"Application has stopped" - what does it mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that one of the active programs has failed.

And that means that it would be necessary to restart it, because it is in such a simple way that such problems, as a rule, are solved.

But what to do if the system writes that not just the application is stopped, but " Samsung App Galaxy stopped", and besides, after a normal restart, the ill-fated tablet appears again, and again, and again ...

"Samsung Galaxy app has stopped" message

In fact, “Samsung Galaxy app has stopped” in this case is just an example because, as we said, Galaxy stops everything. Plus, judging by the number of comments on the forums, it is with this message that different Galaxy have recently begun to “please” their owners more often. However, in most cases, you can deal with this and other similar “stops” using the method below.

First, we note that the message “Samsung Galaxy application has stopped” (or just some application has stopped) not only indicates the occurrence of a software error, but, most often, involves a complete reset of the smartphone (or tablet). It is clear that after such a radical impact, the problem will disappear, but the same settings will inevitably disappear with it, as well as a lot of important data that were not backed up. In other words, solving one problem, we get a bunch of others.

But you can go the other way, and instead of full reset settings, you can try to remove and reinstall only problematic application and/or clear the cache. Often this helps to eliminate these kinds of problems.

Now, briefly about how to clear the cache of a problematic application in the Android OS:

STEP 1. Open the settings menu and find " Application Manager" (if you do not have a Galaxy, but another Android smartphone, then in " Settings» open « Applications«);

STEP 2. Tap the tab " ALL» at the top of the screen and find the problematic application in the list (in our case, “Samsung Galaxy”);

STEP 4. We reboot the smartphone and remember the procedure in case the Galaxy stops something again.

If on the screen Android devices a message appears stating that the Services application Google Play stopped, then to fix the problem, you need to clear the cache, re-add Google account or reinstall Google Play Services. One of the listed methods will definitely help to fix the error if done correctly.

Clearing the cache

The method that will be the first to be advised on any forum is to clear the cache of Google Play. You can do this through the Android settings:

  1. Open the settings, go to the "Applications" section (on some Samsung phones may be called "Application Manager").
  2. Click the "All" tab to see a list of all programs, including those built into the OS.
  3. Find the Google Play app and click on it to open additional settings.
  4. Click Clear Cache to delete temporary files.

To apply the configuration, be sure to restart the device (you can just turn it off and on). If this did not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning depends on its operation. Google Services Play, since the Framework is responsible for communicating with Google servers and synchronization of information. The order of the operation will be the same:

  1. Open the "Apps" section in Settings ("Application Manager" on Samsung).
  2. On the All tab, find Google Services Framework.
  3. Open advanced settings and clear the cache.

Reboot your device again and check if the Android built-in app crash is resolved.

Adding an account

So, you cleared the cache, but the problem persists. I get a "Google Play Services app has stopped" error, what should I do next? Try deleting and adding your Google account again. The user profile performs great amount functions, so reinstalling it may have a positive effect on the work of built-in Android applications.

  1. Open the " Accounts" in the settings (on some firmware, you just need to find the "Accounts" field).
  2. Find your Google account.
  3. Click on it to open the sync settings. Expand the additional menu and select "Delete account".

Please note that deleting an account will result in the loss of data associated with it. Therefore, it is recommended to make a backup copy of them.

After deleting the profile, go to the settings again and click "Add account". Select Google, enter your email and password to activate your existing account. After re-authorization, check if you managed to get rid of the error with stopping Google services.

Reinstalling the application

How to fix an error if clearing the firmware cache and re-adding your Google account did not help? There is another proven way, which is to reinstall the application. The method works equally well on all devices, whether it's a flagship from Samsung or a Chinese budget smartphone.

Reinstallation implies that you first remove the built-in programs. However, this will not work: you can only erase and reinstall updates to Google Services. This will allow you to get current version applications without errors. To be able to erase updates, you must disable the "Device Administrator" feature.

  1. Open the "Security" section in the settings.
  2. Scroll down to Device Administrators. Click on it to open advanced settings.
  3. Uncheck the " Remote control". A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.

Once Administrator is deactivated, you will be able to manually uninstall and install updates to Google Services. After completing the task, you can re-enable the "Administrator", as this is enough useful feature Android.

To remove app updates:

  1. Open "Apps" in settings. Click the "All" tab.
  2. Select Google Services.
  3. The "Uninstall updates" button will be active. Click on it and wait for the operation to complete.

Even if Android is amazing, it's not 100% stable. From time to time you may run into some problems, small and big.

One of these problems is a notification that pops up on the screen saying. This problem usually occurs while the application is running or in use, resulting in data loss. Here are a few ways you can use to fix this issue.

1. Soft reset

Sometimes an application crash is a one-time occurrence, and performing a soft reset will help resolve the issue. soft reset means turn off the device, hold it off for a few seconds, and then turn it on.

Being electronic devices smartphones are prone to problems. Sometimes a simple Soft Reset can solve the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcibly closing an application if it does not close or behaves differently than usual. Force stopping an application removes any process associated with it. Here's how to force the app to close:

You may like:

  1. Go to "Settings" of your phone
  2. Go to “Applications”
  3. Find the app that's behaving strangely or shutting down on its own
  4. open it
  5. Click “Force stop”

Now your application should work fine.

3. Deleting App Cache or App Data

Sometimes clearing the app's cache can solve the problem. To delete the application cache, open the application in the application manager and click on "Clear cache".

If the problem persists, try deleting the application data. Deleting app data will also clear the app cache. Deleting app data may delete all data stored in the app, so make sure you have backup copy data. To delete app data, open the app in the app manager and click on "Clear data".

4. Remove and reinstall the application

Sometimes uninstalling the app and reinstalling it from the store Play Store may also solve the problem given that the application is not a system one.

5. Clearing the system cache

If this problem occurs in multiple applications, i.e. several applications stop on their own, you may need to clear the system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step you need to go to recovery mode, the login method may differ depending on the device model, for example, Samsung allows you to do this with the following key combination: simultaneously press Volume up + Power + Home button
  3. If you did everything right, you should get into the recovery mode menu
  4. Use the volume key to switch between menu sections. Find Wipe Cache Partition
  5. Press the power button to confirm the action
  6. Once the cache is cleared, select System Reboot, press the power button again

6 Factory Reset

If the above methods do not resolve the issue, you may need to perform a factory reset.

Make sure all your data is backed up before performing a factory reset as you will lose all data after a factory reset.

To perform a factory reset, go to your phone's settings, then to “Backup and Reset”, which is located in the subposition “Personal” or “Accounts” (for each in a different way), then click on the button “Data reset”. This should surely fix the bug “Sorry, the app has been stopped”.

When trying to make a call, create a contact, or after the call ends, Android users get the error “Phone application has stopped”. This failure occurs most often on devices from Samsung (Galaxy, Note, A5, S5, S4, etc.). In the article we will try to touch on all the points that will help fix this failure.

Reasons for stopping the application

The error itself is very common, but there is no single source of the problem. In different cases, the cause may be firmware update curves, an operating system clogged with garbage, or a failure in the Phone application itself. Less often, failures occur due to virus programs, which are now in abundance. individual case there may be incorrect time and date settings that conflict with mobile network data.

Crash in the phone app on Android

Fix app crash

Depending on the manufacturer or firmware version, given error may be called differently. For example, in Lenovo, the process turns out to be faulty com.android.phone, and in models with Android 7.0, it is indicated “Phone app crashed”(bq, vertex, OUKITEL). In any case, the solutions for these problems are similar. Please try to do all of the following.

#1 Checking the date

First of all, reboot the phone by removing the battery and SIM card, perhaps a single failure. Next, check the correctness of the date and time settings in the device, try unchecking the auto-detect. After checking, the failure may go away.

#2 Software update

Also check that your Android has all the latest system updates. To do this, open "Settings"“About device”"Software Update". Click “Refresh” to check if the firmware is up to date. It is advisable to check the box next to auto-update.

No. 3 Doing a data reset

The next step there will be a normal reset of information for the same name system programs. To do this, open "Settings""Application Manager"- tab "All". Look for all active processes there. "Telephone", open them and throw off the cache, data and stop. After all resets, restart your smartphone.

By the way, check out this article too: Review Lenovo smartphone S660


#4 Cleaning and checking the smartphone
  1. If the above doesn't help, try cleaning your device. First, remove all unnecessary software. It happens that the “Phone” application conflicts with certain program. Reinstall other third-party software - instant messengers, photo editors, media players, etc. Here we need to talk about the iteration method.
  2. Be sure to check the device with a mobile antivirus. Now there are plenty of them in the Play Market - Dr.Web Light, Kaspersky, ESET, AVG, 360 Security, Avast, etc. Use them to perform a deep scan.
  3. Apply the cache removal tool and residual files from Android. For example, Samsung provides the Smart Manager option for this.

#5 Use alternatives

By itself, the Phone app is a system option. However, it can be replaced by quite worthy third-party counterparts. Again, in the Market, the choice of “dialers” is quite large -