1. How to start using the Mobile Ticket service?

For existing subscribers:

  • in the MTS store, replace a regular SIM card with a special NFC SIM card (the subscriber number is saved);
  • Tariffication of communication services is in accordance with the current tariff plan of the subscriber. To use an NFC SIM card, you need an NFC-enabled phone.

Connection of the Mobile Ticket service is free of charge, there is no monthly fee. The first mandatory payment credited to the balance of the Mobile Ticket is 150 rubles. Funds are debited automatically from the balance of the personal account when the subscriber confirms the rules for the provision of the service by sending a confirmation SMS message in response to incoming message from number 3210.

With the help of an NFC SIM card with the "Mobile Ticket" service, you can pay for travel in public transport in Moscow "in one touch" using mobile phone!

2. What is the advantage of an NFC SIM card with the Mobile Ticket service?

SIMPLE - to pay for the fare, it is enough to bring your mobile phone, in which an NFC SIM card is installed that supports the Mobile Ticket service, to the reader at the terminal or at the subway turnstile.

FAST - thanks to NFC technology, payment is very fast. Also, you do not need to wait for change, stand in line for a ticket during peak hours.

CONVENIENT - replenishment of the "Mobile ticket" occurs automatically from the phone account in the amount necessary to achieve the balance of the "Mobile ticket" in the amount of 150 rubles.

FAVORABLE - Mobile Ticket fares are more profitable than most of the current fares for paper tickets (1,2,20,40 trips) and automatically switch to a profitable "90 minutes" ticket when transferring from one mode of transport to another.

MOBILE - you can forget your plastic card at home and it takes up space in your wallet. Mobile phone is always with you and there is always money on the Mobile ticket!

TECHNOLOGICAL - the ability to pay for public transport by touching your phone is a way to surprise others.

3. What phone models will the Mobile Ticket service work with?

To use the Mobile Ticket package, your phone must support NFC technology. The following list of telephone sets is guaranteed to work with the "Mobile Ticket" set:
//static.mts.ru/uploadmsk/contents/1655/nfc_phones.pdf

4. I can't pay for travel using the Mobile Ticket service, what should I do? Before using the Mobile Ticket service, please make sure that:

  • The "Mobile Ticket" service is enabled in the settings of the "Mobile Ticket" application in the STK-menu or in the "My MTS" Mobile Application;
  • There are enough funds on the balance of the phone to pay for the fare;
  • Does your phone support NFC technology;
  • In the phone settings in the section " Wireless connections» NFC is on;

5. Where can I buy a SIM card with the Mobile Ticket service?

You can get a free NFC SIM card with the Mobile Ticket service in all MTS stores in Moscow.

When replacing a regular SIM card with an NFC SIM card with the Mobile Ticket service, you need to have a Russian passport with you.

6. How will be charged bonus points in the MTS-Bonus for paying for travel from my account from the Mobile Ticket package?

Fare payment using the Mobile Ticket service does not participate in the MTS-Bonus points accumulation program.

7. What is NFC?

Near Field Communication, (“near field communication”) is a short-range wireless high-frequency communication technology that allows the exchange of data between devices located at a distance of up to 4 centimeters.

8. Can I pay for travel using the Mobile Ticket service if my phone is turned off or out of charge?

9. I want to change my phone number, will the Mobile Ticket service remain valid on my SIM?

When changing telephone number The SIM card remains the same, the Mobile Ticket service remains operational.

10. What should I do if the NFC antenna is broken?

If your NFC antenna stops working, you need to contact the MTS showroom and purchase a new antenna.

11. Why do I receive an SMS notification about the need to top up my phone account in the amount of at least 160 rubles (“Please top up your phone account up to at least 160 rubles in order to continue using the “Mobile Ticket” to pay for travel”)?

Unfortunately, it is technically impossible to set up individual SMS notifications for each subscriber individually. SMS-informing about the lack of funds on the balance of the personal account of the phone is unified for all subscribers, regardless of the amount of the remaining funds on the balance of the "Mobile ticket".
For subscribers with a minimum balance of funds on the balance sheet, it is necessary to replenish the mobile phone account by at least 160 rubles. According to the terms of the Mobile Ticket service:

  1. the first payment on account of payment for the services of carriers is set at 150 rubles. After making trips for an amount equal to or exceeding 60 rubles per automatic mode a payment is made from the personal subscriber account of a mobile phone in the amount necessary and sufficient to reach the balance of funds contributed to pay for the services of carriers, the amount of 150 rubles.
  2. the minimum balance of funds on your mobile phone account must be at least 10 rubles.

The service is provided jointly with LLC NPO "MOBI Money"

12. What size are NFC SIM cards with Mobile Ticket service?

The NFC SIM card is made with the latest technology and includes all available sizes: standard, micro and nano SIM cards. You just need to extract the right size card for your phone device.

13. Can I connect the Mobile Ticket service to my current number?

Yes, for this it is enough to replace the SIM card with an NFC SIM card that supports the Mobile Ticket service. However, the phone number and tariff plan Will not change. Replacement is free of charge in MTS stores.

14. Can I top up the balance of the "Mobile ticket" for any amount at the metro/carrier's ticket office?

No. When the balance of the "Mobile Ticket" is reduced by less than 90 rubles, the balance of the "Mobile Ticket" is replenished automatically from the balance of the personal account of the MTS mobile phone. The balance is replenished up to a fixed amount of 150 rubles.

The subscriber is given the opportunity to manually replenish the transport card from the personal account by SMS request to number 3210 with the text payment (space) “payment amount in rubles”. For example, "payment 100". The maximum amount on the transport card can be no more than 3000 rubles.

You can top up your Mobile Ticket balance via mobile app"My MTS" (on Android) in the "Mobile Ticket" section.

15. How can I find out the current balance of the "Mobile ticket", enable/disable auto-replenishment?

There are three options for managing the Mobile Ticket service and balance control for the client:

  • SIM menu
  • SMS requests
  • Mobile application "My MTS" on android

To enter the SIM menu, depending on the OS of the phone, perform the following steps:

  • Windows Phone: Settings -> Cellular+SIM -> SIM Settings -> SIM Applications -> "Mobile Ticket"
  • Android: Menu -> icon "MTS Services" - "Mobile Ticket"

In the SIM menu, you can:

  • View the balance of the transport card.
  • Enable / Disable the service (available funds will be saved on the card balance).
  • Specify the telephone number of the contact center in case of difficulties.

Available SMS commands on 3210 (free):

  • "Help" - all available commands within the service will be provided in the response SMS.
  • "Payment" (for example, "payment 100") - payment for the amount indicated in rubles from the balance of the personal account of the phone.
  • "Off" - turn off auto-replenishment of the ticket from the personal account.
  • "On" - enable automatic replenishment of the ticket from the personal account.
  • "Balance" - obtaining up-to-date information about the balance of the transport card.

The mobile application allows the client to online mode at your convenience GUI do the following:

  • Checking the balance of the transport card.
  • Enabling / Disabling auto-replenishment from the personal account.
  • Replenishment of the card balance from the personal account.
  • Turning the service on and off.

16. For how many passengers can I pay for transportation using my Mobile Ticket?

Technically, fare payment is possible for one or more passengers alternately with a frequency of several seconds. Legally, in accordance with transport legislation Russian Federation, each passenger on the ground public transport must have your ticket.

Traveling on the subway has recently become easier, as you can pay for it using your own mobile device. However, the model must support the use of the program, and the device itself must be configured in this context by the operator. In addition, it is important for the user to personally understand how to pay for metro fares by phone.

Is it possible to pay for the subway fare by phone

Not so long ago, the function of paying for travel in the subway by phone became available, provided this service for their users large companies cellular communication by issuing a special SIM card. In addition to using the subway, this mobile calculation can be applied to surface urban transport, such as buses and Aeroexpress, while the ticket price corresponds to the standard rates set by carriers.

How to pay for travel by phone

In order for a resident of Moscow to be able to pay for travel from a phone, it is necessary that his gadget combine NFC contactless communication. This function must be equipped by the manufacturer through a special module, usually Androids and iPhones already have it. But even in the absence of a module, the phone can be equipped with an antenna - internal or remote.

Important! In any case, you need to use a special SIM card from the operator, for this you need to contact the company's office and make a free exchange. The number will remain the same, and the service must be activated separately via a short message to 3210.

In addition to these steps, to connect the service, the smartphone balance needs to be topped up by 160 rubles, 150 of which will be debited during the connection process. These funds will fall into a separate accountused to pay for a trip to the subway, if the stock is used up to 90 rubles, then the balance will automatically be replenished again to 150 rubles.

Step-by-step instructions for paying in the subway

Any resident of the capital can pay for his own trip to the metro from a smartphone if he has connected the service and exchanged SIM cards. To pay for travel using a mobile phone, you need to follow a few simple steps:

  • replenish the account in sufficient quantity to write off the fare;
  • before each descent into the subway, in order to pay, you need to attach a smartphone to the turnstile for a few minutes, in this case, the debit will occur automatically, while it is important to take into account the connection with the operator, since without this feature the service will not be available.
  • to control the status of the account, go to the operator's application and send free sms message to number 3210.

How to use NFC on your phone to pay for the subway

To use the chip, it is necessary that the device supports the base android version no older than 4.4 KitKat, as iOS smartphones do not support this technology. The presence of a chip allows you to install the Wallet application:

  • then it must be linked to a bank card of the MasterCard payment system;
  • after that, you need to issue a mobile transport card for free in the "Transport" tab;
  • then you should choose a ticket of the appropriate type and replenish it without commissions;
  • to use it, you just need to bring a smartphone to the stationary terminal.

At the same time, such a payment system is completely safe; in the process of its application, the chip does not transmit information about the bank card. Instead of her details, a 16-digit security code is used. So, even if someone decides to use other people's funds, stealing a credit card or copying its details is excluded.

While using it, it is necessary to take into account that the settings of the Mobile Ticket service may differ in different models of smartphones. The service can be disabled, for example, when traveling abroad, and re-enabled upon return, while the funds on the account will be intact.

How to top up a mobile ticket

In the smartphone, when installing the application, automatic replenishment of the balance is configured, if there is no desire to use it, it is necessary to send off to number 3210 and replenish the mobile ticket manually by sending the word “Payment” to 3210 and the payment amount within 3,000 rubles. At the same time, it should be borne in mind that you can pay for the product only from your device, using funds on the main balance, since money received as bonuses and discounts is not suitable. But if there are no funds on the phone, a mobile ticket that has its own account will be valid. In case of loss of a mobile phone, funds can be returned by calling 3210 and contacting the metro.

Advantages and disadvantages

Such a calculation in transport is gaining more and more popularity every day, users strive to learn as much as possible about it and use it to their advantage, and this is not surprising because the service has a number of advantages:

  • free connection, the system does not charge any commissions for maintenance and installation;
  • many operators for installing the module give their customers bonuses for use in the network;
  • no need for self-control - just connect auto-replenishment;
  • the ability to pay for travel even with an empty phone balance.

But after a trial test of the service, users noted some shortcomings in its work:

  • the system does not always work in the right places;
  • in the process of applying to the terminal, the module can be activated;
  • if the smartphone has run out of battery, it is impossible to use it and you have to purchase a standard ticket.

Paying for travel using a smartphone makes life much easier for passengers, as there is no need to waste time buying a ticket, while smart system independently controls all expenses and is systematically replenished using a linked bank card. At the same time, the user is not completely deprived of access to the expenditure of funds; if desired, he has the right to control this process and credit funds independently.

Not so long ago I found out that NFC function in the phone now allows you to use them to pay for travel in the subway and in other modes of transport both in Moscow and in other large cities of Russia (however, in other developed countries too). I became interested in this technology, studied a little and decided to write about it.
In this article, you will learn what is NFC technology in the phone and how it can and should be used.

What is NFC technology in the phone

NFC is an abbreviation (first letters) of the name of this technology in English language- Near Field Communication, which can literally be translated as "near field communications".
NFC is an analogue of Bluetooth already known to everyone, only NFC works at a distance of only 20 centimeters between the receiver and transmitter. That is, close contact between them is needed.
A significant advantage of NFC over Bluetooth is the significantly faster connection creation time (less than 0.1 seconds).
Another advantage due to the short distance between the receiver and the transmitter is to provide additional security for such a connection.
NFC also works even when one of the connecting devices does not have its own power source (the same proximity card for metro travel, for example, or credit card, switched off smartphone, etc.).
That is NFC device can also be used for mobile payments (when the data of your bank card or electronic wallet will be recorded on your Sim-card).

At the same time, I would like to remind you that the NFC standard does not yet guarantee the complete security of its connections. And unfortunately, various bad people can use this to steal your money, data or take control of your NFC device, although this is difficult to implement.

In general, the presence of NFC in your device, if you live in the city, decently expands your opportunities and makes your life faster and more convenient.

Therefore, if you find it possible to use this technology in your life, before buying a new smartphone, be sure to ask the sellers whether any particular phone supports NFC technology or not.

Using NFC on the subway


October 2015 Samsung distributed a message that talks about the new skill of some models of its smartphones. They installed equipment and software, which provides communication using the NFC standard and allows you to pay with them in the Moscow metro.
Owners of more than ten models of Samsung smartphones have since been able to pay for metro travel in a contactless way, simply by tapping their mobile device to the reader on the turnstile, like a familiar trip card or monthly pass.

It was reported that in order to use the capabilities of this service, residents of the capital need to have the following models of Samsung gadgets: Galaxy S6 and S6 edge, S5 Duos, S4, S3, S3 Neo, Galaxy Note 4, Note 3, A7, Galaxy Alpha, Galaxy J1 LTE, Galaxy grand prime VE LTE.

Naturally, Samsung is not a monopoly in this area, and NFC technology is supported by mobile phones and smartphones from many other brands.
Therefore, carefully study the characteristics of your phone - it may already have an NFC module.

Nfc - metro pass

How to start using NFC on your smartphone

Muscovites and residents of other cities who wish to use the services of this service need to change their SIM card to one that supports NFC technology.

Currently, almost all the largest mobile operators in Russia allow you to record the balance of Troika or United cards on their NFC SIM cards.
The tariffs of these cards do not change when used in this way.

And in 2015 in Moscow this technology found practical use, but so far only in the subway.
Although, in theory, the Troika card is a rechargeable card for paying for travel on all types of transport.
So, most likely, over time, turnstiles in other modes of transport will also be programmed to read the account balance of such cards from a smartphone.
Troika operators called this service Mobile Ticket.
For it to work on your tariff of the telecom operator, the Mobile Payments service must be available and activated.
And after replacing the SIM card in your smartphone, you will immediately receive an SMS request with a proposal to connect this service, which you will need to accept or reject if you suddenly change your mind.
Upon receipt of your consent to its connection, automatic replenishment of the balance of the transport card account is immediately activated.
And 150 rubles will be immediately deducted from your mobile account, which will be transferred to your account in the Mobile Ticket service. In the future, you can use this money only to pay for the metro and, possibly, other types of public transport in the city of Moscow.
By the way, if the balance of your "Mobile ticket" drops below 90 rubles, the system will automatically replenish it up to 150 rubles, debiting them from the account of your mobile operator.
You will receive SMS-notifications from the number 3210 about all transactions of replenishment of the Mobile Ticket account.


By the way, its balance can also be found through a special section "Mobile ticket" in the SIM menu.
In the same place it will be possible to suspend the use of this service and get acquainted with its description and terms of use.

SIM-menu section "Mobile ticket"

NFC in the store

Now, using NFC and your smartphone, you can also pay in stores, supermarkets and other places using your phone as bank card with a contactless chip, that is, by applying it to the payment terminal of the store.
To do this, you need to install the application Android Pay from the Play Market and add your bank card to it. For more details on how it's done, watch the video below.

NFC and Android Pay


NFC and Apple Pay

Before paying for metro fares by phone, you need to check if the phone is suitable for this. The fact is that the use of this service is possible only with the help of modern gadgets. In addition, it must be connected with your operator.

mobile ticket

Recently, residents of the capital can pay for a trip to the subway using a mobile phone. This service is provided by major mobile operators, so a special SIM card is required to use the service. In addition to the metro, the Mobile Ticket service operates on surface public transport and Aeroexpress.

Reference: the cost of a trip to the subway when paying with a smartphone does not exceed the set price.

In order for a person to be able to pay for travel using his mobile phone in Moscow, he needs to check the compatibility of the gadget with NFC contactless communication. This information can be found in the smartphone settings. Modern new devices have the appropriate modules installed by the manufacturers. First of all, these are iPhones, as well as phones with Android OS.

If the phone is not equipped with an NFC module, then the owner needs to purchase an additional antenna. They are of two types - internal and external. But even if the mobile phone is compatible with contactless communication, the SIM card of your operator still needs to be changed. For this you should:

  1. Contact the customer service center and exchange the SIM card. The number does not change, and the procedure is free.
  2. After changing the card, the user needs to activate the service. He will receive a message from the number 3210, to which you need to send the appropriate SMS (number 1 - for confirmation).

The balance of the operator must be at least 160 rubles. After sending a message confirming the connection of the service, 150 rubles will be debited from the account. This money is deposited into the account of the service, and a person can spend it on trips to the subway. As soon as the amount is reduced to 90 rubles, the account will be automatically replenished again by 150 rubles.

Instructions for paying by phone

Any resident of the capital who has changed the SIM card and connected the service can use the service. In order to pay the fare using the phone, the owner needs to:


The ability to pay for travel from a mobile phone is provided not only in Moscow, but also in other major cities of the country.

Advantages and disadvantages

Paying for travel using a smartphone is gaining popularity among users. But, like any innovation, it has its advantages and disadvantages. The advantages include:

  1. Free connection. When used, the owner is not charged any additional hidden fees, etc.
  2. Many operators, when installing an NFC module, pay a fee for it to the user's account.
  3. No need to separately replenish the account of the service.
  4. Withdrawal of funds occurs automatically.

Among the shortcomings of the service, users note the most significant:

  1. The module sometimes takes a long time to connect when the gadget is attached to the terminal.
  2. The system only works in metropolitan areas.
  3. If the gadget is discharged, the owner will not be able to pay with it.

Some users note that the effectiveness of fare payment in this way largely depends not only on the operator, but also on functionality phones. Even some new mobile gadgets sometimes fail their owners.

The ability to pay for the metro from their mobile phone allows owners to quickly pass through the terminal without creating a queue at the ticket office. But, despite the significant advantages of the service, the system requires constant updating.

The application has one feature. It lies in the fact that a full-fledged payment option is implemented only on those smartphones that, in addition to NFC, have a Secure Element chip with full access. And only some models of HTC, Sony and Phillips have it, and the application is already preinstalled in them, or it will be installed along with the update operating system. For other smartphones, the payment function will only work with constant access to the Internet. But all the advantages of contactless payment technology still remain, except for transport fares.

I took part in testing this technology and the Wallet application. I have a smartphone Samsung Note 3 with built-in NFC, but this model is not yet compatible for full version applications. This means that I will need to install a "cloud" version of the program that works with Internet access. Soon she will appear in Google Play and Apple iTunes, but for now they send me "Wallet" in the form of a file for installation.

After installing the application, a shortcut appears on the smartphone Cardsmobile Cloud Payments. We start, and we see the following sequence of pictures:

In the last screenshot, the application shows a screen where you can see the list of cards registered to your wallet. In this case, there are no cards. Therefore, on this screen you can see background information about the application and how to work with it. To make it possible to pay for purchases with a smartphone, you need to issue a virtual card. To do this, click the "plus sign" in the upper right corner, fill out a small questionnaire (name, date of birth, code word, address Email and mobile number). Click next, after which the process of registering a bank card and entering it on the application server starts.

After the application is approved by the bank and the virtual card is issued, its image appears in the main window of the application. Also, the card issue notification comes with two SMS messages. The first contains all the card data, including the CVC2 code, and the second contains the PIN code. It is better to delete both SMS messages, after remembering the pin code, which is only needed to pay for purchases in excess of 1,500 rubles.

Your wallet account now has a virtual card with a real bank account. And this account is empty. The balance of the card can always be seen if you select the card and click the "Balance" button. To be able to pay for purchases with this card, you need to replenish it. You can also do this directly from the app. To do this, select a virtual card, and click the "Top up" button. Replenishment is possible in several ways. If you already have a MasterCard PayPass or Visa Paywave card, then just enter the transfer amount, hold the card to your smartphone and confirm the transfer. If you have a regular bank card, then you can enter its details manually or scan them through the camera built into your smartphone. Correct recognition of attributes depends on the pattern on the map.

After the money is credited to the card, you can enjoy the benefits of contactless payment with your smartphone. To do this, you need to launch the application, select a card, click the "Activate" button, enter a 4-character payment password, wait for the terminal to be ready to withdraw money and attach your smartphone to the payment terminal. Everything should work out if the terminal supports payment with contactless cards and your smartphone has NFC enabled. If the amount of purchases is less than 1500 rubles, then you will not even need to enter a PIN code.

I have tried this payment method. And you know what? It's worth a try if only to watch the reaction of cashiers and people in line. Many do not know about contactless bank cards, but about the possibility of paying with a smartphone via NFC and even more so. This process looks very curious from the outside. Every time I am bombarded with questions like "How does it work?", "How does the money get there?", "And if the smartphone is stolen?". By the way, about the theft of a smartphone. Virtual card protected by a payment password, without which payment cannot be made. But even if we assume that the smartphone was stolen and they know the payment password, then you can contact the bank to block the card and cancel the operation, if any.

It may seem that this is not the most convenient way to pay. But it has its own advantages. Free card issuance, maintenance without an annual fee, the ability to store all cards in the smartphone's memory. AT this moment(March 2015) in the application, you can issue a card of only one bank - Russian Standard, and in the full version also Tinkoff. But the company is negotiating with other banks, and soon this list will be replenished.

FEBRUARY 2018 UPDATE! The review was written almost three years ago. Nowadays, the functionality and appearance of the application could change a little. Install and try.