When choosing a new phone, the buyer is always guided by a number of important criteria. One of them is the camera. With the help of the built-in camera, funny selfies are taken and unforgettable moments of the vacation remain in the memory. Thanks to modern cameras in a smartphone, many have even forgotten what a regular camera looks like. Therefore, for many it will become a big problem when the camera stops working in the phone without visible reasons. This is what will be discussed in our article.

There are several ways to fix the current problem. But first things first.
First of all, it is necessary to determine the nature of the breakdown. If the phone has fallen and the camera lens is broken or the body of the device has fallen into water, then it will not be possible to fix the problem on your own. Will have to contact service center as some parts will need to be replaced.
If the gadget has not been subjected to mechanical stress and the problem is at the software level, everything can be fixed on your own.

Possible causes of the malfunction

The Android operating system is characterized by flexibility of settings and the ability to work with internal files. This is an absolute plus, which allows you to customize your gadget in accordance with the requirements of the user. But sometimes this plus leads to malfunctions. Among the most common causes camera failure can be identified:

• unsuccessful system update;
• installing a conflicting application;
• installation of unofficial firmware;
• deleting important files;
• the appearance of viruses;
• system failure for a number of other reasons.

Troubleshooting

It is best to start troubleshooting with the simplest steps that will not take much time and effort.

Theoretically, these methods are quite enough to return the camera to its former performance. But there are difficult situations when even after full reset The camera on the phone still doesn't work.

If the problem is of a software nature, then the firmware of the device will help with one hundred percent probability.

But there are several nuances and features:

1. If you have absolutely new phone, which is still under warranty, in no case do not flash the phone yourself. Take it to the service center along with the warranty card.
2. With self-firmware, there is a big risk of damaging the device. This process requires certain skills and knowledge.
   Be sure to remember one rule - the firmware can only be downloaded from the official site. Otherwise, not only the camera will fail, but the entire smartphone.

Diagnostics

You can use various applications to diagnose the status of your phone.

One of them is the program Phone Doctor Plus(Download).

With it, you can check not only the camera, but also the status of other important elements of the smartphone.

After starting the application, it will display general information about the device. To keep them relevant this moment, you need to go to the second tab, where there are more than twenty tests, including the camera we need, GPS and much more. Each of the tests is performed separately, some asking the user to perform a specific action, such as shaking the phone or inserting headphones. Upon successful completion, a green icon with a checkmark appears - this means that the tested function works correctly. With the help of such simple actions, you can assess the actual condition of the camera.

As practice shows, there are no hopeless situations. If the camera on the phone does not work, this is not a reason for frustration. You can solve the problem by pressing a few buttons. It is enough to use the tips from our article, spend a few minutes of personal time and continue to enjoy beautiful pictures.

Hello! Just recently, I had to update the iPhone 5S to iOS 10 to one friend and everything would be fine, but ... then I would not write this article :) In general, the next day he came to me and literally said the following: “At Apple all rascals. They artificially make devices obsolete - they force you to buy a new one. Look, after the update, the back camera stopped working for me (now there is always a black screen), and the flashlight does not turn on, it constantly writes about some kind of overheating, although the device is completely cold.

Of course, I can believe that Apple is somehow forced to buy their new gadgets (for example, by adding new features). But not as barbaric - a simple update breaking cameras. Therefore, it was decided to try to fix this ailment and ... it turned out! How? Let me tell you now, let's go!

From the very beginning, it is worth noting that, with regards to this problem, the rear camera and the flashlight are dependent on each other. The camera will show a black screen, and when you turn on the flash, it will say: “Flash off. Before use iPhone flash refrigeration required. This is, so to speak, the main symptom.

So, first of all, I climbed to look and see what people write about this. It turns out that the Apple forum already has a whole thread dedicated to this ailment. And there will be such "lucky ones" (with a camera that does not start after the update) for the whole town. True, it is mainly about the iPhone 5, but the 5S, as well as other gadgets on iOS, are also mentioned. Here are some tips and actions that we managed to peep - after their implementation, for some, the camera worked again:

1. Enable or disable power saving mode ().
2. Switch cameras (from front to back) several times. Until the black screen disappears and it starts to turn on.
3. Press a little in the area of ​​​​the camera (very carefully!).
4. Close all applications that may be using the camera and try again.

1. We do a hard reboot of the gadget. How?
2. the latest current firmware.

If this does not help, then you will have to climb inside the gadget. There will be a little advice here - in the case when the device is under warranty, you shouldn’t do it yourself. . And remember that for the PCT iPhone, the warranty period in Russia is 2 years (and not one, as many people think) -.

If the assembly and disassembly skills are not alien to you, then we check and turn it on and off:

• Camera loop.
• Battery.

Perhaps they simply moved away after a fall or other blow. If the phone has been unofficially restored, reassembled, or has undergone some kind of “handicraft” repair, then very often it can be noted that there is no special film on the cables that allows you to securely fix the cable in the connector. And at the slightest fall, it simply falls out.

Even if everything is in place and it seems to you that they are installed tightly and completely, to solve the non-working flash and black screen when starting the camera, you need to remove and insert them. Yes, a simple reconnection is enough in most cases.

It worked in our case as well - in the end it turned out that the friend's phone fell several times and the camera cable simply went away.

It should be noted here that a friend bought the iPhone 5S on the market and who, how, and from what he assembled it - we naturally do not know. In any case, if the previous iOS versions this did not prevent the camera from starting normally, then after the update something went wrong and instead of the subject we saw a solid black screen.

I hope that it will not come to disassembling the device and that it will turn out to be different, more simple ways. Although in last version there is nothing complicated, you just need to act carefully and not break anything else :)

P.S. There is another secret way to solve the problem - put "like" and everything is "OK"!

The front camera is located on the front side of the device, it is located near the speaker. If for the rear camera reliable protection is sapphire crystal, the front one does not have such protection. Often, iPhone owners have a problem: the front camera does not work. The situation is difficult, but manageable.

Basic steps if the front camera does not work

Keep in mind that the front camera is a vulnerable mechanism of the iPhone. If the device stops working, urgent action must be taken. Try to close everything running programs. Often the camera stops working due to lack of RAM. Press the Home button 2 times, you will see the multitasking mode, turn off all applications. Restore factory settings using the iTunes program installed on your computer. Then launch the Camera app again.

If the above recommendations did not help, you should not experiment. Contact our service center, we will soon help you solve your problem. Our experts have extensive experience working with iPhones. The business card of our service, the cost of services corresponds to the quality.

The main reasons why the front camera does not work:

• It does not have reliable protection against various mechanical effects;
• It is on this place that water often gets in, various liquids are spilled;
• The anterior chamber is often subjected to various impacts.

Please note that often problems with the front camera arise due to malicious viruses That's why it's so important to contact the experts. We will diagnose your problem in time and get your iPhone back to work as soon as possible. Experience shows that the most common failures are:

• Appearance of purple streaks during shooting. This happens with mechanical damage or if you purchased low-quality defective products. The problem is solved, the camera is replaced by another;
• A black screen occurs after opening the Camera app. Your device is out of order. It is necessary to check it in detail;
• Lack of focus. Most likely your lens is damaged. For the focus to work correctly, a camera replacement is required;
• Loop failure, motherboard. We carry out hardware diagnostics and accurately report the cause of the breakdown.

Principles for replacing the front camera in a service center:

• Free diagnostics is carried out to identify the problem;
• When repairing, only high-quality components are used;
• Providing a guarantee for the work done.

By contacting our service center, you will receive professional service. We will diagnose the cause of the breakdown for you free of charge, consult in detail about your problem, and then we will quote the cost of the repair. If the client agrees with all the conditions, we take the job. For the maximum short term we will fix your damage. For us, the main thing is that the client is satisfied.

Choosing a smartphone, each person is guided by the relevant parameters. For some, the battery is important, for some, the sound, for some, the camera. And some simply opt for an ultra-budget phone with low specs.

Very often, certain problems appear in such smartphones over time. One of these problems is that the camera on the android smartphone does not work. True, even flagships are not immune from such a nuisance. Therefore, in this article we will analyze the causes of such a problem, and also analyze what to do if the camera on android does not work.

Causes

• Firmware

Sometimes it happens that after updating the firmware, the phone does not work better, but quite the opposite. The phone began to glitch, freeze, and some applications begin to crash. This includes the camera as well.

• Viruses

The virus is malware, which affects not only the operation of the system itself, but also the launch of the applications themselves. Perhaps your camera is not working precisely because a virus has settled in your phone.

• Mechanical damage

If you dropped or hit your smartphone - this can be a major problem non-working camera. Most likely the eye of the camera itself was damaged, or the cable fell off.

• Clogged cache

When the module's cache gets clogged, the application crashes. In this case, cameras. The camera may start every other time, or not start at all.

• Pollution

The camera is dusty or dirty. This is the manufacturer's mistake, so to speak, since he did not provide adequate protection for the camera from dust ingress. Because of this, the camera may not work properly.

• Conflict with another application

In some cases, the camera stops working when you install an app that conflicts with the camera app. That is, you must choose which program you will use: the one that was installed by the manufacturer, or the one that you downloaded. But sometimes both programs may not work.

This often happens when you have downloaded several cameras or photo editors.

• Wrong firmware

Smartphone firmware is not difficult, but delicate. When flashing, all parameters, modules, etc. are updated. Therefore, it is very important to choose a normal firmware, without bugs, and only for your smartphone. Even if this is a custom ported firmware, carefully read the description for it. Perhaps it is in this firmware that the camera does not work.

• Not enough memory

During the operation of the phone, you may not notice how the memory becomes smaller and smaller. And it is precisely because of the lack of memory that the camera may not work. Perhaps the program will start, but you obviously won’t be able to take a picture or shoot a video.

• Wrong setting

Perhaps there was a failure of the settings, or you manually set the settings incorrectly. In any case, this may cause the camera to work incorrectly.

• Memory card damage

Since most phones work with memory cards, we set the default memory to an sd card. But the card is a short-lived device, so if your camera often knocks out errors or crashes (especially when saving a video or snapshot), the problem may be hiding in the flash drive.

Solutions

Now let's talk about ways to fix this problem.

The very first thing to do is to turn off the phone, remove and reinsert the battery, and then turn on the smartphone. Perhaps there was just a small system failure, which is easily solved by rebooting. And if something is more serious, then here are the methods for solving this problem.

• If the matter is in the firmware, then several options can help you:
  • System rollback
  • Reset
  • Firmware for the latest version

If the camera stopped working after an over-the-air update, then you need to roll back to old version. Rollback is done differently in each phone.

You can also try resetting to factory settings. True, everything will be deleted from your phone’s memory, but then your camera will work.

If the system rollback did not help and resetting the settings too, you need to manually flash the phone to a more recent firmware, or to an older version. The main thing is that the firmware is stable and without bugs.

• One of the most common problems is viruses.

To clean your phone from viruses, you need to download an antivirus and scan the system. If the cause of the camera malfunction is indeed a virus, then antivirus program it will find it, and you will only have to delete the found malicious files.

The best antivirus today is Dr. Web. It can be downloaded for free from the Play Store.

• Mechanical damage is solved only in the service center

When you hit your phone, anything can happen. If the camera does not work after the phone is hit, then it remains only to carry it to the service center. If you decide to disassemble the phone and fix the camera yourself, it may end up damaging the board, cables and other components.

Therefore, if you are not confident in your abilities, then it is better not to engage in amateur performances. You may need to replace the camera module, but you cannot do this at home.

• Clear the cache

The simplest and most harmless reason is cache clogging. What is a cache?

Therefore, if the cache is clogged, then the access speed will be very low, and as a result, the application will knock out an access error. Therefore, we go to the settings, then go to the applications, and look for the camera. Click on it and look for the line "Clear cache". After that, your camera will work again.

• Dust removal

This is unlikely to affect the failures in the camera, but the picture will be greatly distorted. Therefore, an inexperienced user will immediately think that something serious has happened to the camera, since he does not get the desired photo quality.

To remove dust, you need to contact a phone repair or service center. The master will carefully remove the glass, clean everything, and you will again admire a clear image.

• Remove the conflicting application

Finding the culprit in this situation is difficult. If you installed a specific application, after which you noticed crashes in the camera, then you need to uninstall it. If such a problem did not appear immediately, then you need to search by typing.

Or just do a factory reset. The system will be formatted and the camera will come back to life.

• Bug in the firmware

You need to install another firmware. If you have installed official firmware, and the camera stopped working, then this is a manufacturer's error, and which will be corrected soon. But this happens very rarely. Mostly in ultra-budget Chinese smartphones.

If we are talking about custom firmware, then you need to contact the creator of the firmware. Perhaps the creator will make a fix or patch that will fix this problem, or maybe not. You are solely responsible for installing the firmware! Therefore, carefully study the description of the firmware, and consider all possible bugs in order to avoid such problems in the future.

• Change default memory

Lack of memory is one of the reasons. Therefore, you need to switch the default memory to the SD card in the memory settings. If you do not have an SD card, then you need to remove junk files to have free space to save new pictures.

If there is no default memory selection function in the camera settings, then look for this function in the phone settings.

• Restore default camera settings

If you are a fan of digging into the camera settings to achieve best quality picture, then in the future the camera may stop working precisely because of such actions. To restore default settings, go to your phone's settings, go to apps, and find your camera. In the list of operations that appears, select Restore Default Settings.

• Check your memory card

Sooner or later, your memory card will start to malfunction. To restore it, you need to format it and test it special programs. It is advisable to do this on a computer. The program will clean the flash drive, fix errors, etc. Then re-insert the flash drive into the phone.

This method will only help if your camera photos are stored on the sd card.

Conclusion

If the problem - the camera on android does not work - is related to software, then it can be easily solved at home. If this is a hardware failure or mechanical damage, then you can’t do without a wizard.

AT modern world The camera in the phone has become a thing, life without which is almost impossible to imagine. Capture especially important point, scan text, make a video call to loved ones. That's far from full list ways to use the camera on mobile devices. In many modern gadgets, manufacturers put two (or even three) cameras at once - front and rear. The first is mainly used for communication or creating a selfie. The second - for shooting the world around.

Although today's technology allows you to create high-quality, reliable hardware for smartphones that should last stably and for a long time, users can still encounter certain problems. When an ordinary user finds that the camera of his device has stopped working, he usually does not know what to do. To be honest, there can be many options for a malfunction. With the help of this article, we will try to analyze each.

Rebooting the hardware is the first thing to do when faced with camera malfunction. The gadget could simply crash or the application might freeze. Sometimes such errors are treated by simply turning the device on and off. After pressing the lock button, you should see context menu, where you need to select "reboot". If a normal reboot did not give any positive results, you should be patient and try other methods, which will be discussed below.

Memory card

If the capture app won't launch, chances are the problem isn't even on the phone itself. Check the integrity of the memory card on which the still pictures with movies are automatically saved. Be sure to try inserting another memory card and restarting the camera.

The second step is to make sure that free space to write to the internal or external storage, after all modern smartphones create pictures very high resolution, and this negatively affects the weight of media files.

Mechanical damage

There is always a possibility that the camera module itself has received mechanical damage(that is, a hardware problem). Objective lenses are the most vulnerable and fragile component of mobile devices. The mobile device may stop taking pictures after being dropped - under such circumstances, the module usually breaks or the cable cracks, the lenses break, or the light sensors are damaged.

But other mechanical damage is also possible: a cable connecting the lens module with motherboard, could burn out, moisture or dust could get into the lens, significant physical damage was caused to the gadget, after which failures and errors begin one after another.

In such a situation, attempts to cope with the breakdown on your own can lead to new negative consequences for the device, so it remains only to contact the master or the company that carries out certified repairs. mobile technology. Fortunately, there are many such today - in any large shopping centers you can find several "workshop islands" where your smartphone's performance will be diagnosed in a matter of minutes.

Special programs

Of course, you should not immediately rush with mechanical repairs, because the reason can still be software. To begin with, you should try to install an alternative utility for the camera instead of the standard one in order to test the performance of the old module on it. If everything works as it should in the new application, then the clogged cache memory of your device most likely became the beginning of the inoperability, to fix this, you just need to delete the old cache from the settings of your favorite application. To clear the cache

• go to "Settings";
• select "Memory";
• open "Application Data" and find the same utility for the camera among many others;
• now it remains only to click on "Erase data";
• confirming your choice.

Return to factory settings

The second of the most common software malfunctions is an automatically installed update containing certain bugs that prevent the user from starting the camera for various reasons. In this case, we perform a reset to the factory settings.

• open "Settings";
• we are looking for the item "Restore and reset";
• scroll down the menu to the very bottom, then go to "Reset settings";
• select "Erase All".

Please note that after a factory reset, all files, passwords, contacts will be permanently deleted from your device, so do it first backup stored important information.

Viruses

Sometimes a malfunctioning gadget should be checked for viruses. Perhaps they were the cause of all the troubles: open source Android OS has its own vulnerabilities that attackers can take advantage of, for example, by blocking the operation of a mobile camera. On the Google Play there are many proven anti-virus software (by the way, free is also enough). Download the application you like, run the test, wait for the result.

It should be taken into account that malicious files on the gadget itself can interfere with the correct operation of the protective software, so it will be useful to connect your smartphone to a desktop or laptop in order to perform a more thorough virus scan using computer programs.

flashing

The next method is flashing the device, which should absolutely help with the hardware failure of the smartphone. You can perform it yourself, but you should be careful: a failure during data transfer or non-compliance by the user with all the points of this operation can completely disable the phone. You can download the firmware only from official sites, only this guarantees the real signature of the license of the new software. Please note that after flashing your smartphone (even if bought just a few days ago) is deprived of mandatory warranty service from the service center.

Service center

When none of the above tips brought the desired effect, do not despair: seek help from a qualified specialist or take your phone under warranty to a service center, where a complete diagnosis of the device will be carried out free of charge and if a software malfunction is detected, it will be eliminated at the expense of the manufacturer.

Also, if a device is found to have a factory defect that interferes with the correct operation of the camera, the defective device will be replaced with a new one. It is important to understand that the warranty does not cover mechanical damage to the mobile device that occurred through the fault of the owner, that is, you have every right to refuse to repair or exchange.

Conclusion

So, this article has listed all possible reasons phone camera malfunction. You should never despair and panic: as you could see for yourself, there are no hopeless situations - there is always a chance to restore the full functionality of your favorite phone. We hope that for you this material will remain nothing more than an introduction and you will never personally encounter the problem of the camera not working on your gadget. Happy pictures!

Video