Error 651 may occur due to technical problems from the provider or your network equipment. All this involves a computer network card, router or modem. If Windows7 is installed on your computer, then there may be even more sources of problems. After reading this article, you can achieve the desired result, that is, connect the Internet to your computer quickly and independently.
What it is
Many people wonder what error 651 means when connecting to the Internet. And this means that the system has a failure of some piece of equipment that is responsible for the network connection, that is, it is the connecting part between the network and the computer. You can be 100% sure that you did everything right, but still the signal cannot reach the PC or laptop. So how to fix this problem?
The first thing to do is call your ISP and ask what's wrong. If he says that everything is fine on the line, then the problem will need to be solved at home on his own or, in extreme cases, invite a specialist who understands such situations. In this article, everything will be described in detail, so first you need to try to cope with this task yourself.
Video: Error 651 in Windows 8, how to fix
Causes and solutions for this problem
There are two types of network equipment that connects the signal from the ISP to your computer. From this you can also find out what error 651 means when connecting to the Internet.
So, 2 types of network equipment connection:
You are only responsible for equipment that is your private property. Do-it-yourself error correction can be in the event that a failure occurred on your equipment (this happens in 85% of cases).
If you turned to the Internet for help, then you think what error 651 means when connecting to the Internet and how to deal with it. Let's start with the network card.
Network Card
How to fix the error if it happened through network card? Let's figure it out.
Situations that might cause a crash:
You need installing ubuntu from a flash drive? How to install .
Error 651 when connecting to the Internet through a router
What does error 651 mean when connecting to the Internet through a router? This means that this equipment is out of order. The first thing to do is to reboot the router. Most likely, the problem is its "freezing". This can happen quite often, especially if the equipment is running non-stop. The router breaks down very rarely, so the reason for the long absence of the Internet is most likely something else.
Network cable
Through the cable connection with the Internet can also be lost. What are the reasons for this:
Registry change
You can also solve the problem by modifying the registry. This is a rather complicated procedure, but if you are not a simple PC user, you can try.
Error 651 usually occurs when connecting to the Internet via WAN miniport (PPPoE) in Windows 7 and 8 operating systems. Its counterpart in the operating Windows system XP had error 678 and in Windows Vista – 815.
In any case, no matter how the error is called, its essence is the same - a connection error when starting a high-speed connection on Windows 7 and 8 to connect a computer to the Internet using the PPPoE protocol.
Let's look at a few reasons why error 651 may occur.
Checking cables
First you need to check all network cables, connections and power to all network devices: modem, router, Wi-Fi adapters. See that the cables are not broken, all devices are connected to the network. To exclude the absence of contact, disconnect the network cables from the computer's network card, router, modem and connect them back. If you are using PPPoE via wireless connection, make sure you have it enabled wifi adapter on a laptop or computer.
Create a high-speed connection
You can also try to fix error 651 by deleting and creating a new one. high speed connection PPPoE. To do this, in the tray, click right click mouse over the network icon and go to .
Next, go to the tab, there we select the high-speed connection on which error 651 occurs, right-click on it and click "Delete".
To create a new connection in "Network Control Center..." follow the link "Setting up a new connection or network".
Choose an item "Internet connection" and click "Next".
In the next window, click on "High Speed (with PPPoE)".
Enter "Username" and "Password" and click "Connect".
Unchecking the TCP / IPv6 protocol can also help to remove error 651. To do this, go "Network Control Center and public access» – "Change adapter settings". Then right-click on the high-speed connection and go to "Properties". Go to the "Network" tab and uncheck the box "Internet Protocol Version 6", click OK .
If error 651 still appears, move on.
Multiple NICs
If you have two network cards, then this can also cause error 651 to appear. For example, your home LAN or cable from another provider is connected to the second network card. Try disabling the second network card, or the one that is not being used.
Connection blocking
The cause of error 651 can also be an antivirus or windows firewall. They may simply block the PPPoE connection. Disable the security system for a while.
Right-click on the antivirus icon in the tray and select the item "Managing Avast Screens", then select any value. If you have another antivirus installed, look for a similar function in it.
To disable the firewall in Windows 7, read the following article.
Setting up your modem or router
If you have a modem, router or router installed, then you need to check its settings. In order to enter the router settings, in address bar browser, enter http://192.168.1.1 or http://192.168.0.1, depending on the manufacturer. Next, a window for entering a username and password will appear. We fill in these fields, by default you need to enter admin in each field. Next, we look to see if the username and password match, the type of connection and the method of connecting to the Internet. It is better to reset all settings to factory settings, and configure the equipment in accordance with the recommendations of the provider. Then reboot your device.
Also check that, say, on the router, all the necessary indicators are lit. Which flashing green light is responsible for what, you can read in the instructions for the device.
Problems on the provider's side
Internet connection problems can also be from the provider. call service technical support and ask them to check the line. Maybe they'll give some more useful advice. But to solve the problems that have arisen with your home network, or teach you how to tune network devices they definitely won't.
Registry Editor
Another way that can help solve the problem with error 651 is to change the TCP / IP settings in the registry editor. To do this, in the search bar of the Start menu, write "regedit" and press "Enter".
The registry window opens. We go through the following branches: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/Tcpip/Parameters.
Then right-click on an empty space and select from context menu parameter "DWORD (32 bits)".
We name the parameter "EnableRSS" and set its value to "0".
In the same way, we create a parameter called "DisableTaskOffload" and set its value to "1". Look, maybe such a parameter is already there, then just change the value to "1".
Close Registry Editor and restart your computer.
Perhaps one of the methods will help you solve the problem that causes error 651 when connecting to the Internet.
Rate article:The PC is connected to the Internet using the PPPoE protocol. Almost every provider uses this protocol as the main one. That is why error 651 when connecting to the Internet on Windows 10 occurs quite often. To fix this problem, you can contact the support service of your operator or use some methods.
Causes of Error 651 on Windows 10 PC
crash Windows connections 10 to the network with error 651 may occur due to:
- Connections to another network (if done via Wi-Fi);
- Failure of the RASPPPOE PPPoE client;
- Firewall or antivirus connection blocking;
- The presence of a second network card;
- Damage, missing and incorrect operation of network card drivers;
- Damage network cable(not connected);
- Technical problem on the part of the provider.
Also, connection error 651 may occur due to a malfunction of the router itself. Therefore, you need to check its settings.
Ways to solve error 651 on a Windows 10 computer
There are several ways to fix error 651. However, before using them in practice, it is worth restarting the PC and router, checking if the cable is connected, and reinstalling the network card drivers. If these standard manipulations do not help to return the connection, proceed to the following steps.
Method number 1. Disabling system protection
If you encounter error 651 on your PC, you should disable your firewall and antivirus. After disabling the defenders, it is worth rebooting the system and checking the network connection. Sometimes an antivirus or firewall blocks the PC from accessing the network, causing error 651.
Method number 2. Disabling the second network card
Some users use two network cards at the same time. If you have the same situation, we recommend disabling one of them. To do this, just go to the "Device Manager", select the second network card and right-click on it. Next, select "Disable". Or just turn it off physically.
After we reboot the system. If the problem persists, the second network card can be turned back on.
Method number 3. Create a high-speed PPPoE connection
To create a new high speed PPPoE connection On a Windows 10 computer, do the following:
- Press "Win + R" and enter "rasphone.exe".
- A new window will open. Select "High Speed" connection.
- Next, the wizard for creating a new connection will start. We follow the instructions. Upon completion of the operation, restart the computer.
Method number 4. Reset TCP / IP settings
You can delete and create a high-speed connection, but as an alternative, you can reset the TCP/IP settings. This operation is much faster than creating PPPoE. To do this, do the following:
- We launch command line with Administrator rights. Enter "netsh winsock reset".
- Next, enter the following command "netsh int ip reset c:\resetlog.txt".
- We restart the computer. The parameter will be corrected, as the settings are reset.
Method number 5. Change the settings in the router settings
Most routers establish a connection with the provider using the PPPoE protocol. It is set automatically. However, if you encounter this error on a Windows 10 PC, it is worth checking your router settings. To do this, do the following:
- Open a browser and enter 192.168.1.1 or 192.168.0.1.
- Enter login and password. Often this is "admin".
- In the menu on the left, select "Network", then "WAN" and specify the type of connection PPPoE.
- Save the settings and restart the PC.
Method number 6. Registry editing
This method does not work for everyone. Windows builds 10, but it deserves attention.
- Press "Win + R" and enter "regedit".
- Find the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters section. Right-click on an empty space and select "Create DWORD (32-bit) Value". Set the parameter to the name "EnableRSS" and the value "0".
- We create another parameter with the name "DisableTaskOffload", but with the value "1".
After that, you need to restart your computer and check the network connection.
For information on how to solve this problem, see the video:
Good afternoon friends! In this article, you will learn what to do when you get error 651 when connecting to the Internet. Software flaw 651 - Connecting via WAN Miniport - is nothing more than a connection establishment error that occurs when trying to establish a high-speed type contact on Windows seven and eight platforms and operating systems to access the World Wide Web via the PPPoE protocol. Previous Windows systems also had similar problems, however the name of the errors was somewhat different: 678 in Windows XP and 815 in Windows Vista. Quite often, the appearance of such an error provokes users and subscribers of different networks and providers using the PPPoE protocol, reinstall the system to solve this problem and eliminate software flaw 651.
But as practical experience shows, this does not bring any benefit, because often, the appearance of such an informational message in the form of an error indicates problems. technical plan, but already in the equipment for connecting to the Internet. Technical malfunctions can be hidden in such places:
- - modem
- -router
- -optical ONT equipment
- - network provider
Troubleshooting starts with identifying the cause. The following will describe in detail the most common causes of the software defect 651 and the means to eliminate them.
Error 651 when connecting to the internet. Causes of a malfunction code-named 651.
1) Unstable operation of the RASPPPOE client on the operating platform or failure. Years of experience Windows systems showed that the services of this operating platform are characterized by frequent failures. Given this fact, the first manipulation that should be carried out is the removal and creation of a new connection of the super high-speed type. This can be easily done if you follow simple directions.
Network and Access Control Center.
There should be a sign on the taskbar network connection. If you do not have the opportunity to enter the described section, then we advise you to use the additional material, which describes all the necessary actions step by step. After you got to the network control center, in the window that appears network connections, click on the one of interest and delete it.
To create a new ultra-high-speed connection, you need to return to the network management center and select the item regarding setting up a new connection to the World Wide Web. We point to the item “Connecting to the Internet via PPPoE”, enter the authorization data, and then try to establish a connection.
If the actions taken did not lead to anything, then you should pay attention to the second option for solving the problem.
2) The personal computer can be connected to another network with a spare network card. On the this moment quite often there are such users who connect a local network or cable from another Internet provider to the connector of the second network circuit.
It is worth noting that in most cases the first connection is unstable or there are problems of a different nature. If your PC is equipped, then we resort to step number three. Otherwise, you just need to disable the second network card. This can be done in the Network and Control Center, look for the item "change adapter settings" and deactivate it relative to the general system.
3) The third reason for the appearance of an information message 651 and disconnection from the Internet is the blocking of a high-speed connection by antiviruses or firewalls. However, do not panic, your computer may not have viruses at all, but.
Reasons for blocking an Internet connection, as described above software products, maybe a lot, there are a lot of them, but today we will not dwell on them in detail. You can check this version quite simply, disable the security system and check for error 651. If a solution to the problem was not found, then follow the list of tips further.
4) Failure of the router or modem device may result in a violation of the integrity of the cable wiring. The modem device or router needs to be checked for serviceability and check the device settings. The check is performed in a special web form of the router, for this you need to enter the following addresses: 192.168.1.1 or 192.168.0.1. Links to checking the settings of the router differ for all manufacturers. Once in the graphical shell, you need to proceed to the Internet or WAN subsection.
It should be remembered that in order to run an ultra-high-speed connection on personal computer, you need to have a modem device, a router or a specialized ONT terminal with settings like a transparent bridge - Bridge. The device configured in the optimal router-router will not allow you to activate an over-speed connection, and you will be constantly disturbed by the information message 651.
Those who have an ADSL modem - without fail, make sure that correct work all indicators. Also, check with the technical support department for the VPI and VCI channel settings. Incorrectly configured channels will also show an informational message 651. Another reason for the appearance of error 651 is unstable and poor contact when connecting the LAN cable directly to the network card.
- You should not exclude problems on the side of the provider, because quite often it is the provider that is the cause of the unstable operation of a high-speed connection.
- If none of the proposed paths has led to a solution to the problem, then we can state that, most likely, the only solution to the problem is.
However, in most cases, following the described instructions and tips, you can get rid of the problem of connecting to world wide web and solve the annoying problem of error 651. Operating Systems new generation of Windows 8, equipped with progressive and modern interface display error 651 in a slightly different way - this is due to a number of features of the Metro graphical shell.
The Windows 2003 OS operating system shows the error a little differently. When in VPN connection indicated PPTP protocol independently, and the system is configured to automatically receive this data, then most likely an error 800 will appear. This problem can be fixed after making minor changes to the registry.
On this, I told you what to do if you get error 651 when connecting to the Internet. Be sure to ask your questions in the comments, because this mistake is very common and not everyone can deal with it. Peace for everyone!
Every day, many users connect to the global network using a high-speed connection based on the PPPoE protocol. When accessing the network, a malfunction may occur: "error 651: The modem or other communication device reported an error". The material below will analyze all the nuances that lead to the problem, and methods for getting rid of such an unpleasant problem in Windows 7.
Often, when this failure occurs, users try to reinstalling windows. But this operation, basically, does not give a result, since the cause of the malfunction is related to the problematic network equipment. Moreover, problems can be both with the subscriber and on the side of the service provider for accessing the Internet. Let's take a look at the reasons why "Errors 651" and options for their solution.
Cause 1: Malfunction in the RASPPPoE client
AT Windows services 7 associated with access to the network, there are frequent cases of the appearance of "glitches". Based on this fact, the first step is to uninstall the previous connection and make a new one.
If an "error 651" occurs on the created connection, then the cause is not a malfunction of the RASPPPOE client.
Reason 2: Wrong TCP/IP settings
It is possible that the TCP/IP protocol stack has failed. Update its parameters using the utility Microsoft Fix It.
In certain cases, removing the TCPI / IP (version six) parameter in the PPPoE connection properties can help neutralize the "error 651".
- Right click on the shortcut "Current Connections". Making the transition to "Network and Sharing Center".
- Let's go to the section "Change adapter settings", which is located on the left.
- We press RMB on the connection we are interested in and go to "Properties".
- in the window "Connection by local network- properties" deselect an element "Internet Protocol Version 6 (TCP/IPv6)", press "OK".
- Turn off the PC and all devices that are connected to it;
- We check all connectors and cables for mechanical damage;
- Turn on the PC and wait for the full download;
- We turn on the network output devices, waiting for their final launch.
You can also change the TCP/IP settings using the database editor. This method, according to the idea, is used for server Windows versions 7, but, as practice shows, it is also suitable for the user version of Windows 7.
Reason 3: Network card drivers
The NIC software may be outdated or broken, try reinstalling or updating it. How to do this is described in the lesson, the link to which is provided below.
The origin of the malfunction may be hidden in the presence of two network cards. If this is your case, then turn off the unused board in "Device Manager".
Reason 4: Hardware
We will check the equipment for serviceability:
Checking availability "errors 651".
Reason 5: Provider
There is such a possibility that the malfunction comes from the service provider. You need to contact the provider and leave a request to check your connection. It will check the line and port for a response signal.
If performing the operations suggested above did not save you from "errors 651", then you should reinstall Windows 7.
You should also regularly scan your system for viruses. If you have any questions, ask them in the comments.