Founded in 2002, the national postal operator Russian Post provides a wide range of services. In addition to letters, invoices and money orders, almost 300 million parcels are processed every year in 42,000 branches. Thanks to modern services, tracking of postal items is available to you, which means that now you can know exactly about all the movements of the parcel at any stage of delivery.

Package Tracking

Checking the tracking of a parcel is very simple - it can be done online with home computer or smartphone. You can track the parcel at any time by the track number, as well as install it on your smartphone special application, which allows you to check the status of the shipment at any time. An individual track number is assigned to each shipment after delivery is made, from that moment on you can track the track for free at any time. If you made a purchase online, then the track number will be visible on the order page, and if it is a package from a private person, you can track it by the receipt number. Tracking of international postal items is also available for you, which greatly facilitates purchases in online stores in other countries - the parcel will definitely not be lost and will arrive on time. It is worth paying attention to the fact that the track numbers of parcels from other countries differ from the numbers Russian parcels- they have Latin letters. Most of the foreign track numbers are recognized by the service, so, as a rule, there are no problems with postal tracking. If you can’t track a postal item from abroad, then you can check the tracking of the parcel on the mail website of the sending country. As a rule, transit routes through different countries, in each of which you can track your parcel.

Convenience for customers

Russian Post is trying to improve its service for customers as much as possible, now a resident of any part of the country can use the mail search service. The jokes about Russian Post delivering parcels in a year, or not delivering at all, are no longer relevant - if the track is not tracked, a person can immediately contact the support service and the issue will be resolved as soon as possible. Transition to modern technologies not only improved the work of the country's postal operator, but also increased customer confidence. Now anyone can track the parcel by number. In addition, Russian Post provides the opportunity to subscribe to a change in the status of a shipment and receive email automatic notifications every time the package changes location.

Maximum security

The ability to trace the parcel reduces the risk of loss to a minimum. The service allows you to check the postal item at any time, and for any questions you can consult by phone hotline. If you cannot track the parcel, then at any post office you can apply for a search for postal items. The system is thought out to the smallest detail, mail tracking is carried out both in Russia and in other countries. You can apply with an application within six months from the date of sending, for this it is enough to present the check issued upon sending and an identity document. Now cases of lost parcels are extremely rare, but if this happens, you have the right to receive monetary compensation.

A modern service allows you to know at any time about the status of the postal item, with it you will always be sure that the parcel will arrive on time. Right place. Applications, websites, alerts - all this makes mail operations as fast, convenient and safe as possible.

Those who send parcels by mail or, conversely, receive mail, may need to track the route of their movement. This tracking allows you to control the date when the shipment was made and the date of its delivery. Such monitoring is carried out using a postal identification number.

Look how the parcel travels!

Our service provides the ability to track mail routes. On our website you can track the route of any shipment made by Russian mail. On the site you will find information about all the main postal points, their location on the map and track where it is in certain moment the time of the parcel you sent by mail.

Most of the parcels sent by mail or using the EMS service are sorted in centers located in various cities of our country. Very rarely, a parcel is delivered immediately from the place of departure to the destination, while bypassing intermediate points, they are also sorting centers.

On our service, you can clearly see the route of the parcel on the map. Users can see: through which cities the departure route passes. The map shows in which settlement the parcel is located at a particular moment.

Advantages of the ability to track the route of the parcel

The ability to see the route of the parcel sent by Russian post or courier service EMS allows you to significantly narrow the search circle if the departure is lost, since the last city in which it was located is clearly visible on the route map.

Each of the sorting centers visited by the parcel is visible on the map and is an intermediate point on the route, so you can easily get the required data (postal code, address, telephone number).

Based on information about the distance traveled by the package and how much is left to go to the final destination, our service displays the percentage of the path that the package has traveled.

The main advantage of tracking the route of mail on a special service is that this procedure takes only a few minutes.

The principle of postal route tracking

To track the postal route on our service you need:

  • visit our website;
  • enter in a special window postal track number, it is indicated in the receipt in the field located under the barcode.

After entering the identification number, our service will provide full information about the parcel, will show the route of its movement on the map.

Users get access to the transaction history, where they can see the status of the package.

To determine the route of the postal item, you can also use a special mobile application.

If you wish, you can set up SMS notifications about the delivery of the parcel to the destination.

On our website it is convenient to track the routes of postal items throughout our country. You can track the route of the postal item at any time.

Valuable parcels and letters are often sent by mail. Senders worry about their safety, but thanks to special services, it is now possible to track mail. Postal tracking makes it possible to make sure that the package will be delivered safe and sound to the addressee.

Tracking postal items by ID

Tracking postal items by identifier has become popular. Moreover, this procedure will not take much time, it is a matter of a few minutes.

How are the postal tracking with an index? Each parcel / letter that will be sent is assigned a specific number, and "monitoring" is carried out on it.

The resource provides detailed information about each mail forwarding, including its main parameters - weight, parcel status and its value.

What is a postal ID?

The postal identifier is a track number, it consists of numbers and letters and is unique. This code is used to control any departure, throughout the entire journey, starting from the place from the dispatch and ending with the final destination.

The postal identifier can be found on the receipt issued when sending a parcel at the Russian Post office. In standard forms of receipts, the identification code is indicated above the "From" field.

Tracking postal directions using an identification number can be done on our website. This method of "observation" is suitable both for postal items carried out within Russia, and for those that are carried out between countries.

To track a postal item using an identification code, you do not need to waste time and nerves standing in lines. You just need to register on the site and enter the track number.

After entering the track code, you will be provided with information about the status of the shipment made by mail, information about the date of receipt and delivery of the parcel to the addressee (if it has already taken place).

The advantages of this method of tracking parcels sent by mail are obvious. Information about the transportation of parcels can be obtained at email address, just save the code in an individual account, and the information will come in automatic mode. The benefit of this option is especially noticeable when you are waiting for several items ordered from various online stores at the same time.

Tracking shipments made by mail using a track number is a simple and convenient way to "observe" the movement of a parcel / letter. Thanks to the method of tracking the movement of postal items by identification number, you will always be aware of where the parcel sent or expected by you is.

The online mail tracking service site will help you track the status and location of your parcel delivered by the Russian Post.

The national postal operator of the Russian Federation "Post of Russia" receives, sends and delivers mail in the territory Russian Federation and other states. In the branches of this national postal operator, the dispatch and receipt of both domestic and international parcels are processed. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identification number consisting of numbers, and for international shipment it is assigned an identification number of 13 characters (numbers and letters of the Latin alphabet).

Both numbers comply with the S10 standard of the Universal Postal Union and both the sender and the recipient of the postal item can track the parcel on them.

Features of Russian Post parcel tracking numbers

The track number of the Russian Post differ in the types of parcels and differ in their appearance.

  1. packages, registered letters and small parcels have a 14-digit number.
  2. Parcels and parcels are tracked by a 13-digit code (4 letters and 9 numbers).

Decryption:

    • First 2 letters code- type departures
    • 9 digits - departure code
    • The last 2 letters are the country of departure of the parcel
  1. EMS parcels - track number starts with the letter E

Parcel tracking by type of shipment ZA..HK,ZA..LV (Aliexpress)

Thanks to the cooperation of the Russian Post given type parcels with Aliexpress is distinguished by a simplified registration system, which allows you to make the shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked in the sender's country, when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient's place of delivery, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

ZJ..HK parcel tracking (JOOM)

Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with the Russian Post. This type delivery is budgetary, and is used mainly for the delivery of cheap goods and at the same time have limited tracking functionality. The fact is that Joom parcels during tracking can have one of only three statuses:

  • Package sent
  • Parcel arrived at the branch
  • Parcel received by addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information, the fact that the goods have been sent or have already arrived at the post office will be known.

Problems of tracking Russian mail parcels?

Sometimes there are problems with tracking parcels of the Russian Post. Most often this happens for the following reasons:

  1. Not enough time has passed since the sending of the parcel and the tracking number has not yet managed to get into the database, since not enough time has passed since the moment of departure. It is worth remembering that the period can reach up to 7-10 days.
  2. The sender provided an invalid tracking number. In this case, you should once again check the number with the sender and copy it correctly into the tracking line on our website.

How to track a parcel of the Russian Post?

Tracking the status and location of a parcel by the Russian Post is extremely simple: to do this, you need to enter a unique track code for the parcel in the tracking line. After specifying the number, click on the "Track" button and find out the most up-to-date information about the status of your shipment by Russian Post.

If you need to save data on several shipments by Russian Post at once, then register in personal account online parcel tracking service site, and track several shipments at once and get accurate information on each parcel.

In order to determine which post office your package is located in, use our

AT this section you will find a modern and convenient service for fast and accurate tracking of parcels and postal items delivered postal operator Russia Federal State Unitary Enterprise Russian Post. The Russian Post enterprise consists of 87 branches, which employ more than 350,000 employees. Russian Post is a large enterprise that is constantly improving and providing the population with a wide range of postal and financial services. The main direction of his work is the reception, dispatch, transportation and delivery of parcels and postal items on the territory of the Russian Federation, as well as abroad.

With the help of this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by Russian Post.

How to track by parcel number?

Tracking the transportation and delivery of a parcel by Russian Post is quite simple: for this you need to enter a barcode identifier in the “# Tracking number” box. It can contain 13 or 14 characters, including letters and numbers. You can find this identifier or the alphanumeric number of the postal item on your payment document or receipt. When entering, pay attention to the fact that capital Latin letters should be used. After entering it, click on the "Track" button or press the "Enter" key.

What are the tracking numbers?

In order to track by the parcel number, you need to know the unique track number. Such a number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It can contain 14 digits if the shipment is within Russia, or contain a combination of 13 alphanumeric characters when it is an international shipment. When sending internationally, the track number consists of 13 characters. The first are the letters of the Latin alphabet, meaning the marking of the departure. Only numbers starting with the letters R, C, E, V, L are subject to tracking. The second character will be any letter of the Latin alphabet that ensures the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters denoting the country code in the S10 format, for example, for Russia these are the letters RU.

Examples of track numbers:

  • CE098765432RU - for international shipment.
  • 13243564758695 - for shipment within the Russian Federation.

What statuses can be

When tracking parcels and postal items delivered by Russian Post, there may be the following options statuses:

    Reception. - This status means that the mail item arrived at the foreign post office, where it was assigned the specified track number.

    Arrival at MMPO. - This status means that the postal item has arrived at the place of international postal exchange for customs clearance and preparation for shipment from the sender's country (export).

    Export. - This means that the shipment has been transferred to the carrier for delivery to the territory of the Russian Federation. Between the Export and Import statuses, it is impossible to track the postal item of the Russian Post.

    Import. - This status means that the postal item has arrived at the sorting point of the Russian Post, and has also been registered in Russia. Postal items arrive in Russia through places of international exchange (IMO), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

    handed over to customs. - This status means that the postal item was transferred to the Federal Customs Service. There, all parcels and shipments undergo X-ray control.

    Customs clearance completed. - This status means that the postal item has successfully passed the customs check and returned to the Russian Post.

    Delayed by customs. - This means that the postal item was detained by customs. The reason may be in exceeding the monthly limit for the import of goods to one postal address (1000 euros or 31 kg). If there is this excess, then the goods are subject to customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg.

    Left MMPO. - This status means that the parcel has left MMPO and is sent to sorting center. From this moment on, regulated delivery times across the territory of Russia apply. Delivery times depend on the type of shipment and range from 7-11 days for parcels delivered to Russia by airmail, 8-20 days for parcels received by land.

    Arrived at the sorting center. - In this center, parcels are distributed along the main routes of Russia, sealed, packed and sent to their destination.

    Left the sorting center. — This means that the package has been sorted and left the sorting center.

    Arrived at the sorting center. - This status means that the package has arrived at the next regional sorting center.

    Left the sorting center. — The parcel left the regional sorting center.

    Came to the place of delivery. - This status means that the parcel has arrived at the recipient's post office. According to the rules of the Russian Post, a notice is issued on the same day that the parcel is in the post office. Not later than the next day, the postman must deliver the notice to the recipient.

    Delivery to the addressee. - This is the final status, which means that the postal item was delivered to the addressee against signature.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to come to the Russian Post office indicated in the appointment and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or other identification card that temporarily replaces a passport.