Company Mobile Tele systems provides quality service and a wide range of interesting offers to reduce costs and increase efficiency cell phone. Sometimes the consumer has situations or questions that he is unable to solve on his own. For example, how to call the MTS operator?

What to do in this case? The provider found a way. The company has organized a convenient and high-quality system feedback- hotline.

We will analyze all effective methods.

Single MTS short number

Often during use mobile phone and cellular communication the user has problems that he cannot solve on his own. In this case, the correct way out would be to contact a qualified specialist from the provider company.

For this, a simple and short telephone number of the provider "0890" is implemented.

You can contact the call center (MTS support service) in any situation related to cellular communication services, for example:

1. Ask for advice from the operator about the service and the terms of additional services or tariff plans.
2. Disable paid MTS subscriptions.
3. Get accurate information about the provider's current offers at current time.
4. Solve problems on blocking, loss telephone number or change it.
5. Order accurate data about connected options, contract and subscriptions on your mobile device.
6. Activate or cancel services, functions remotely.
7. Resolve financial issues.

This is not an exhaustive list of problems to be solved. At the specified contact of the MTS service, you will be able to answer any question about the operation of cellular communications.

If you need to contact an MTS consultant directly, dial this phone combination. After that, you will hear the voice of an automatic informant in the handset, which will list personal information about the state of the account and offer interesting offers for connection.

Often, users do not wait for a response from the manager and accept the help of an autoresponder. To select a specific item and manage the menu, you need to put the device in tone dialing mode, and to switch to desired section press the corresponding key.

If you do not want to listen to informational messages and immediately go to the line with a specialist, you need to press the "0" button. Keep in mind that during a busy period you will have to hang on the phone waiting for an answer. You will be asked to pay 20 rubles, for which you will be moved to the front of the queue.

Attention! Communication with the operator throughout Russia and in the network of MTS Belarus, MTS Ukraine is not subject to tariffication, it is free.

The phone combination is only available to MTS customers. Subscribers of other operators will not be able to get in touch with the consultant on this number.

To resolve issues related to change tariff plan, connecting or disconnecting paid subscriptions you will be required to dictate passport data and answer a number of additional questions.

If you have questions about maintenance and use mobile communications, then in addition to a short service contact, there is an additional digital combination to contact the MTS operator. It is an understudy of the previous one, remember the following numbers "8800 2500890". After dialing in the handset, you will hear the same voice of the automatic informant. To enter a direct conversation with the operator, click on "0". Outgoing calls to this contact are free in the region and throughout Russia.

Keep in mind that all conversations with a specialist are recorded to control the quality of service, and after successful communication, you will be asked to evaluate the work of the support service.

How to call from another operator to MTS

If you do not have access to your mobile device, and only SIM cards of other Russian cellular communication companies are at hand, then it's okay. Calling the provider from someone else's phone number will not work using a single short combination. For such cases, the following sequence "88002500890" was implemented. Through it, you can connect with a consultant even with landline phone. An outgoing call on the line is not subject to tariffication.

MTS help desk for corporate clients

Apart from individuals MTS actively provides services for corporate clients. For them implemented Special offers to normalize communications in their organization and improve business efficiency. To resolve any issues related to mobile phone service legal entities a special hotline was implemented - "88002500990". It can help you solve the following problems:

1. Issues related to a mobile or fixed line provider.
2. Get or order detailed information about the state of the account of his or his employees.
3. Connecting, deactivating and configuring additional services and functions.
4. Blocking and exit from it.
5. Technical maintenance of the tariff plan.
6. Solving financial problems and tasks.

An MTS contact center specialist may request your personal data and ask a few questions to verify your identity. Corporate clients can order a code word that will be used for identification.

If you are outside of Russia in international roaming conditions and you have a question about mobile communications, then connect using standard contact numbers MTS 0890, discussed by us earlier, you will not succeed.

Support number MTS Belarus - landline, mobile number

Therefore, the provider has created a single feedback channel for individuals and corporate clients. Remember the simple telephone contact "+7 495 7660166". Do not worry about the difference in time and time zones, the MTS help desk works around the clock.

When dialing from a mobile, be sure to write "+7" in the international format. Voice communication with the operator is not subject to calculation when using this combination from an MTS SIM card.

If you are not satisfied with a live conversation with a consultant or your problem does not require an instant solution, then use other methods:

1. Start an online chat with the provider on the official website in personal account or through mobile app"My MTS". To do this, go to the appropriate section and describe your problem.
2. For corporate clients there is a dedicated Email for consultation - [email protected]". In this case, you will have to wait until the system processes the application.
3. Personally visit the nearest sales and assistance salon of the provider, ask for help from a free manager.

If you have problems using mobile communications that you cannot solve on your own, call the operator directly and ask for assistance. All listed technical support contacts are valid for the current time and work around the clock.

No user can provide for all options developments and protect yourself from meeting difficulties. But on the other hand, subscribers have the opportunity to make it more convenient to deal with emerging difficulties. To do this, they need to find out in advance the contacts of the MTS support service and clarify the working conditions of contact centers.

This simplest action will avoid trouble, since customers mobile operator can ask for professional help at any time. Moreover, the cellular company has provided several various ways communications, including calls from the phone and communication through the official website, so that each person can easily contact the hotline operators.

Modern companies are obliged to provide customers with the most accessible and diverse service. This also applies to free technical support MTS. Therefore, so that not a single subscriber is disappointed in cellular communications and can continuously use the connected services, the mobile operator has provided various support contacts and problem solving services:

1. special service phone;
2. online chat;
3. universal USSD commands to manage communications and connected services;
4. service centers and service salons;
5. official communities in in social networks;
6. special feedback form;
7. Email.

Choosing one of the listed approaches, users should be guided by the peculiarities of the current situation, their own capabilities and desires.

MTS support service - free number for communication with the operator

The easiest way to contact consultants from your mobile phone is to call single number provided by the telecom operator. But besides it, there are other phones from which you can reach the contact center:

• 0890 – universal phone for subscribers;
• 8800 250 0890 - a call from other operators and for owners of a city line (landlines).

It is important to emphasize that the use of each of the listed options is free, so users do not have to worry about additional costs. This is especially true if the client cannot use an MTS SIM card or has encountered difficulties directly related to cellular communications and call quality.

MTS customer support service - mobile phone

Special attention deserves the MTS support phone for customers located abroad. People who are in roaming should dial a special number +74957660166.

It must be emphasized that replacing the number +7 in front with the usual eight is unacceptable. The combination resulting from the changes will not allow contact center operators to be contacted.

The good news for those who want to call consultants will be the absence of a call fee.

Assistance remains free of charge, regardless of where the client is located. MTS specialists will try to help a person in need of tips, no matter what situation he finds himself in.

How to write to the MTS support service?

If the user needs to contact the MTS technical support staff, and the contact center number is unavailable, you can try to write. For this you will need:

1. visit the official portal of the telephone company;
2. log in to your personal account by entering your mobile number and a unique password;
3. open online chat.

In addition to the online consultant on the site, subscribers have the opportunity to contact online support in official communities mobile operator in social networks. But before that, you will have to make sure that the selected group or public really represents MTS, and is not a personal creation of one of the subscribers.

Special mention deserves the "help" section on official portal. It contains a large amount of background information that can help customers and visitors deal with almost any problem. A convenient division of the section into separate thematic subsections will make navigation and search for reference information more convenient and easier.

home internet support

Those who have difficulty not with the usual mobile communications, but with the Internet, should use the same approaches as indicated above. Similar options are offered for connecting television.

It is important to note that sometimes getting help requires verifying the identity of the caller. Therefore, the client in need of assistance should prepare in advance:

• passport data;
• service contract;
• PUK code.

In addition, if the user decides to cope with the difficulties without a phone, simply by visiting the nearest sales salon, he will definitely need a passport, which he must take with him.

Contact information and telephone numbers of the MTS subscriber service for residents of all regions of Russia

A single free number of the MTS subscriber support service

For getting personal information, managing services and changing the established tariff, please be ready to provide your passport details to the Hot Line employee. Please note that connection to some additional services may be subject to a fee, in accordance with the tariffs of the operator. MTS call center operator?

A single toll-free number for the support service of the MTS group of companies:

This number provides support for MTS cellular customers, MTS Internet and television and "". All calls to the number 8 800 250 0890 paid by MTS. Calls to the line number 8800 are absolutely free for those calling from fixed or mobile phones registered in Russia.

Support number for calls from Moscow and from abroad:

When you are in MTS roaming outside of Russia, you can call the operator at +7 495 766 0166 from your mobile phone absolutely free of charge.

Calls to a landline contact center number +7 495 766 0166 from phones of other mobile operators (including Megafon, Beeline and Tele2) and from local numbers are paid in accordance with the tariffs of the telecom operator. Use this number if you are in international roaming or want to call MTS from a foreign number. Be sure to dial the help desk number in the international format with +7 and specify the cost of international calls. This is especially important if you are calling from a phone in a hotel room.

The MTS Subscriber Service provides advice and support to customers on connecting and disconnecting services (both paid and free), changing the tariff plan, providing information on the account, blocking the SIM card and other requests. You can contact support around the clock.

Personal account of the MTS subscriber

The MTS group of companies combines three areas at once: MTS Mobile, and. Each of them has its own Personal Area. Please select your personal account depending on which MTS division you are a client of.

Client's personal account available on the official website of the operator MTS Russia. To get information about the possibility and procedure for connecting a personal account, with any requests and comments on its work, please contact the Mobile Tele Systems support phone 8800 250 0890 or 0890s mobile MTS. If you have problems logging into the MTS Personal Account or through the application, contact the operator's help desk.

Online support for MTS clients

Couldn't quickly get through to the help desk of the MTS operator? Then contact us through a special feedback section on the MTS website. In this section, you can ask any question of interest, complain, express gratitude or leave a wish on the work of a mobile operator and service in official offices and salons. Any questions regarding cellular network You can also set MTS (claims, services, tariffication) in an e-mail to the official address. The company's specialists will try to answer the request as soon as possible.

Employees of the MTS subscriber service are always available to communicate with subscribers in the most popular social networks: MTS groups In contact with, on the Odnoklassniki and in Facebook . You can count on a prompt response through these communication channels with MTS.

Prefer to follow breaking news MTS operator in a more concise form? In addition to social media accounts, MTS maintains an official micro-blog in Twitter where all the latest news and useful information for subscribers in short form.

Cities where MTS operates

MTS customer support operates in the following regions and cities of Russia:

Moscow (Msk) and St. Petersburg (St. Petersburg), Republic of Adygea (Maikop), Altai Territory (Barnaul), Amur Region (Blagoveshchensk), Arkhangelsk Region (Arkhangelsk), Astrakhan Region (Astrakhan), Belgorod Region (Belgorod), Bryansk Region (Bryansk), Republic of Buryatia (Ulan-Ude), Vladimir Region (Vladimir), Volgograd Region (Volgograd), Vologda Region (Vologda), Voronezh Region (Voronezh), Republic of Dagestan (Makhachkala), Jewish Autonomous Region (Birobidzhan), Trans-Baikal Territory (Chita), Ivanovo Region (Ivanovo), Republic of Ingushetia (Magas), Irkutsk Region (Irkutsk), Kabardino-Balkarian Republic (Nalchik), Kaliningrad Region (Kaliningrad), Republic of Kalmykia (Elista), Kaluga Region (Kaluga), Kamchatka Territory (Petropavlovsk-Kamchatsky), Karachay-Cherkess Republic (Cherkessk), Republic of Karelia (Petrozavodsk), Kemerovo Region (Kemerovo), Kirov Region (Kirov), Komi Republic (Syktyvkar), Kostroma Region (Kostroma), Krasnodar Territory (Kras Nodar, Sochi, Novorossiysk), Krasnoyarsk Territory (Krasnoyarsk), Kurgan Region (Kurgan), Kursk Region (Kursk), Leningrad region(Vyborg, Luga), Lipetsk region (Lipetsk), Magadan region (Magadan), Republic of Mari El (Yoshkar-Ola), Republic of Mordovia (Saransk), Moscow region (Odintsovo, Sergiev Posad, Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Shchelkovo ), Murmansk region (Murmansk), Nenets Autonomous District (Naryan-Mar), Nizhny Novgorod region (Nizhny Novgorod), Novgorod region (Veliky Novgorod), Novosibirsk region (Novosibirsk), Omsk region (Omsk), Orenburg region (Orenburg), Oryol region (Orel), Penza Region (Penza), Perm Territory (Perm), Primorsky Territory (Vladivostok), Pskov Region (Pskov), Republic of Altai (Gorno-Altaisk), Republic of Bashkortostan (Ufa), Rostov Region (Rostov-on-Don ), Ryazan region (Ryazan), Samara region (Samara), Saratov region (Saratov), ​​Sakhalin region (Yuzhno-Sakhalinsk), Sverdlovsk region(Yekaterinburg), Republic of North Ossetia-Alania (Vladikavkaz), Smolensk region (Smolensk), Stavropol Territory (Stavropol), Tambov region (Tambov), Republic of Tatarstan (Kazan), Tver region (Tver), Tomsk region (Tomsk), Tula region (Tula), the Republic of Tyva (Kyzyl), the Tyumen region (Tyumen), the Udmurt Republic (Izhevsk), the Ulyanovsk region (Ulyanovsk), the Khabarovsk Territory (Khabarovsk), the Republic of Khakassia (Abakan), the Khanty-Mansi Autonomous Okrug - Yugra (Khanty- Mansiysk), Chelyabinsk region (Chelyabinsk), Chechen Republic (Grozny), Chuvash Republic(Cheboksary), Chukotka Autonomous Okrug (Anadyr), Republic of Sakha (Yakutsk), Yamalo-Nenets Autonomous District (Salekhard) and Yaroslavl Oblast (Yaroslavl).

Additional information on special MTS tariffs and on our website. Subscribers with premium rates are served out of turn, on a priority basis.

Changes are possible in contact details, tariffs, addresses of official websites and the geography of the presence of the mobile operator. Specify the current background information by the round-the-clock hotline "Mobile Tele Systems" (reference and information service of a telecommunications company) 8800 250 0890 or on the official website of the company www.mts.ru. Information about multichannel numbers tel. and references are current as of March 2020.

To control the quality of customer service, all conversations with the operators of the MTS customer service consulting center are recorded. We ask you to treat the recording with understanding, as it is necessary to control the quality of customer service. All your additional questions, including "" or, for example, "What is the number of the MTS operator", will be considered and will receive a prompt response in the central department of the MTS support service as well as on the official website of the telecommunications company.

Wide range of specialized rooms 24/7 support cellular communication company is designed specifically to provide prompt assistance to network subscribers. However, many customers are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easily!Very difficult!

How to call an MTS operator from a mobile phone for free

24 hour service support works specifically for all subscribers using the company's cellular services:

• From the phone keypad, dial short number 08-90 ;

A small remark, or what MTS is silent about: support by number 0890 is provided to subscribers from 8 am to 10 pm Moscow time. The rest of the time, a robot answers typical questions of subscribers on this number. Keep in mind. Call from 22:00 to 08:00 8-800-250-08-90 .

Video about the work of the MTS support service and the attitude of the operator towards its customers

Taking into account the constant very frequent problems of subscribers with dialing to the MTS support service, I advise you to use the help of the operator's support in one of the official communities on social networks, fortunately, 90% of users have accounts there: MTS Group VKontakte and MTS community in Odnoklassniki. Judging by the responses of the subscribers who asked for help, they respond quite quickly there.

How to call an MTS operator for free from any mobile or landline

The round-the-clock support service works for all subscribers using cellular services of any other company or for calls from landline numbers:

• 8-800-250-82-50 ;
• You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
• If you do not want to listen to the prompts of the automated system, you can press the buttons 2 and after 0 on the keyboard;
• Before connecting, the subscriber will be asked to evaluate the work of the support service;
• To refuse or agree to the assessment, the user should press the appropriate keys;
• Connection with a free consultant may occur after some waiting time on the line if all employees are busy.

Lifehack #1: If you can’t reach 0890, and you need help urgently, then if there is a phone nearby with a SIM card from another operator, call the number 8-800-250-82-50 from a phone connected to another carrier. MTS "thinks" that a subscriber of another operator can call about the transition and quickly "connects" with a live support employee. I checked myself this method repeatedly. Works.

Lifehack #2: Call support number 8-800-250-08-90 , then we listen to the autoinformer and press not the number "1" (mobile communication), but the numbers "2", "3" or "4" (home Internet, MTS Wallet or Satellite TV). In these areas, the load is usually less. accordingly, you will be connected to the operator faster. And ask the “live” support employee to connect with the one who resolves issues on mobile communications. In most cases, this method helps to "bypass" the queue.

How to call an MTS operator from a mobile phone using a federal number

24/7 support service works for all subscribers using Additional services companies (online banking, home Internet and TV) or for calls from fixed numbers:

• Dial a number using the phone keypad 8-800-250-08-90 ;
• You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
• Connection with a free consultant may occur after some waiting time on the line if all employees are busy.

For legal entities and corporate clients, use the number